Sony Kdl 40d3000 Operating Instructions

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Other Information
KDL-32XBR4/KDL-40D3000
Other Information
Troubleshooting
If you have questions, service needs, or require 
technical assistance related to the use of your 
Sony TV, please visit our website or call one of 
the following numbers:http://www.sony.com/tvsupport
1-800-222-SONY(7669) for US Support
1-877-899-SONY(7669) for Canadian Support
ConditionExplanation/Solution
No picture
No picture  Check the Power Saving settings (see page 40).
Cannot receive any channels  Make sure the power cord is connected securely.
 Turn on the power of the TV.
 Check antenna/cable connections.
 Make sure the Cable setting is correct for your TV signal source.
TV is locked to one channel  Perform Auto Program to add receivable channels that are not present in the 
TV’s memory (see pages 21 and 35).
Cannot receive or select 
channels Perform Auto Program to add receivable channels that are not present in the 
TV’s memory (see pages 21 and 35).
 To receive or select cable channels, make sure that Cable in the Channel 
settings is set to On (see page 35). To receive or select UHF channels over an 
antenna, make sure Cable is set to Off.
The TV turns off 
automaticallySleep Timer is activated, or confirm the Duration setting of Timer 
(see page 30).
PC Power Management in General Settings (see page 40).
No picture from some video 
sources Check the connection between the optional video equipment and the TV.
 Press INPUT on the remote control (see page 25).
 Press HOME on the remote control. Select your desired input from the 
External Inputs list.
Poor picture
The quality of the images is 
not as good as what I saw at 
the store Picture quality depends on the signal content. See Quick Setup Guide 
(supplied) to display the best possible picture for that signal.
Double images or ghosts  Check antenna/cable connections.
 Check the antenna location and direction.
 Set the Motion Enhancer to Standard or Off (see page 34).
Only snow and noise appear 
on the screen Check if the antenna is broken or bent.
 Check if the antenna has reached the end of its serviceable life. (3-5 years in 
normal use, 1-2 years at the seaside.)
Dotted lines or stripes  Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers.
 If using 300 ohm twin lead, move the excess lead away from the TV or try using 
75 ohm coaxial cable instead.
No color/Dark picture/Color is 
not correct/The picture is too 
bright Press PICTURE to select the desired Picture Mode (see page 23).
 Adjust the Picture Mode options in the Picture settings (see page 30). 
 If you set the Power Saving mode to Low or High, it will enhance the black 
level (see page 40).
Noisy picture
 Make sure that the antenna is connected using a 75-ohm coaxial cable. Keep the antenna cable away from other connecting cords.
 To avoid TV interference, make sure to use an undamaged antenna cable.
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KDL-32XBR4/KDL-40D3000
No sound/Noisy sound
Good picture, no sound  Check the volume control.
 Press MUTING or VOL + so that “Muting” disappears from the screen 
(page 24).
 Disconnect your headphones.
Speakers to TV Speakers in the Audio Options settings (see page 35). 
If it is set to Audio System, sound is not output from the TV’s speakers 
regardless of the TV’s volume control. 
 When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL OUT 
(Optical) may not provide an audio signal.
 For HDMI equipment, confirm that the audio output setting of the connected 
equipment is set to PCM.  This TVs HDMI inputs support PCM 32, 44.1 and 
48 kHz, 16, 20 and 24bits.
Audio noise  Make sure that the antenna is connected using a 75-ohm coaxial cable.
 Keep the antenna cable away from other connecting cords.
 To avoid TV interference, make sure to use an undamaged antenna cable.
PC Input
No Picture / No Signal  Confirm the PC is correctly connected to the TV with either the PC IN (with an 
HD15 cable) or with the HDMI IN.
 Ensure the output signal from the PC is one of the formats listed on page 18. 
 Turn the PC off. Confirm the PC connection and restart the PC. Plug and play 
will auto-detect the TV and correctly set up PC timing.
PC Power Management is activated (see page 40).
Poor Picture  Adjust the resolution (see page 18).
Pitch and Phase.
General
Wide Mode changes 
automatically The current Wide Mode setting is automatically replaced with the 4:3 
Default setting when you change the channel or video input, if 4:3 Default in 
the Screen settings is set to other than Off. If you want to lock in Wide Mode 
selected with WIDE on the remote control, set 4:3 Default to Off in the 
Screen settings (see page 32). 
 Check the Auto Wide option in the Screen settings (see page 33).
Suddenly the picture gets 
smaller The picture gets smaller during the commercials, this is due to the method the 
provider broadcasts their contents. When HD content channels switch to SD 
definition content (commercials), the picture may be small with a black border.
“Black box” on screen  You have selected a text option and no text is available (see page 36). To turn off 
this feature, set the CC Display option to Off. If you were trying to select 
closed captioning, select CC1 instead of Text1-4.
Black bands appear at the 
edges of the screen Some wide screen programs are filmed in aspect ratios that are greater than 16:9 
(this is especially common with theatrical releases). Your TV will show these 
programs with black bands at the top and bottom of the screen. For more 
details, check the documentation that came with your DVD (or contact your 
program provider).
 Programs in 4:3 aspect ratio will have bands on left and right sides of the screen.
Certain programs on DVD or 
other digital sources display a 
loss of detail, especially during 
fast-motion or dark scenes
 This is due to the digital compression of the source content used by certain 
digital broadcasts and DVDs which may cause your TV’s screen to display less 
detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear 
on your screen. These signal compressions are more visible and are dependent 
on the clarity and resolution of the television.
Remote control does not 
operate Check the polarity of the batteries or replace the batteries.
 Point the remote control at the remote control sensor located at the front of the TV. Fluorescent lamps can interfere with your remote control operation; try turning 
off the fluorescent lamps.
 Keep the remote control sensor area clear from obstacles.
ConditionExplanation/Solution
 
						

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Other Information
KDL-32XBR4/KDL-40D3000
Some digital cable channels 
are not being displayed Certain cable companies have limitations on the broadcast of digital cable 
channels. Check with your cable company for more information.
 The digital cable channel may be set to Hidden in the Show/Hide Channels 
setting (see page 36).
When playing a video game, 
there is a delayed response 
time between the controller 
and the actual videoGame Mode to On (see page 34).
Lost password  Select the Password settings on the Parental Lock settings, then enter the 
following master password: 4357. The master password clears your previous 
password and allows you to enter a new password (see page 37).
How to reset the TV to factory 
settings Turn on the TV. While holding down V on the remote control, press POWER 
on the TV. (The TV will turn itself off, then back on again.) Release V. 
WARNING: The Reset will clear all of your customized settings including the 
Parental Lock setting.
ConditionExplanation/Solution
 
						

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KDL-32XBR4/KDL-40D3000
Specifications
~
 Optional accessories availability depends on its stock.
 Design and specifications are subject to change without notice.
ModelKDL-32XBR4KDL-40D3000
System
Television system
NTSC: American TV standard 
ATSC (8VSB terrestrial): ATSC compliant 8VSB
QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality)
Channel coverageAnalog terrestrial: 2-69 / Digital terrestrial: 2-69
Analog Cable: 1-125 / Digital Cable: 1-135
Panel systemLCD (Liquid Crystal Display) Panel
Speaker output10 W + 10 W
Input/Output jacks
Antenna
75-ohm external terminal for VHF/UHF/CABLE
VIDEO IN 1/2/3S VIDEO (4-pin mini DIN)(VIDEO 1): Y: 1.0 Vp-p, 75 ohms unbalanced, sync negative / 
C: 0.286 Vp-p (Burst signal), 75 ohms
VIDEO: 1 Vp-p, 75 ohms unbalanced, sync negative
AUDIO: 500 mVrms (100% modulation)/ Impedance: 47 kilohms
COMPONENT IN 1/2YPBPR (Component Video): Y: 1.0 Vp-p, 75 ohms unbalanced, sync negative / PB: 0.7 Vp-p, 75 ohms / 
PR: 0.7 Vp-p, 75 ohms / Signal format: 480i, 480p, 720p, 1080i, 1080p
AUDIO: 500 mVrms (100% modulation)/ Impedance: 47 kilohms
HDMI IN 1/2/3HDMI: Video: 480i, 480p, 720p, 1080i, 1080p / Audio: Two channel linear PCM 32, 44.1 and 48 kHz, 16, 20 and 
24bits
AUDIO (HDMI IN 3  only): 500 mVrms (100% modulation)/ Impedance: 47 kilohms
AUDIO OUT500 mVrms (100% modulation)/ More than 1 Vrms at the maximum volume setting (Variable)/ 
More than 500 mVrms (Fixed)
PC IND-sub 15-pin, analog RGB, 0.7 Vp-p, 75 ohms, positive
See the PC Input Signal Reference Chart on page 18.
PC AUDIO INPUTStereo mini jack, 500 mVrms, (100% modulation)/ Impedance: 47 kilohms
HeadphonesStereo mini jack / Impedance:  16 ohms
Power and others
Power requirement
120 V-240 V AC, 50/60 Hz
Power consumption
in use
190 W 205 W
in standbyAll models less than 0.1 W
Screen size(inches measured diagonally)31.5 (32 class) 40
Display resolution 
(horizontal × vertical)1,366 dots × 768 lines
Speaker/Full range (2)42 × 150 mm1 11/16 × 6 inches55 × 150 mm2 1/4 × 6 inches
Dimensions
with stand (mm) 
(inches)
790 × 577 × 214
31 1/8 × 22 3/4 × 8 1/2981 × 692 × 265
38 5/8 × 27 1/4 × 10 1/2
without stand (mm) 
 (inches)790 × 530 × 100
31 1/8 × 20 7/8 × 4981 × 643 × 110
38 5/8 × 25 3/8 × 4 3/8
wall-mount hole pattern 
(mm)200 × 200 300 × 200
Mass
with stand
18.0 kg
40 lb.25.5 kg
57 lb.
without stand15.5 kg
35 lb.21.5 kg
48 lb.
Supplied accessoriesRemote control RM-YD014 (1) / Size AA batteries (2) / AC power cord (1) / Support belt (1) / Securing screw (1) / 
Wood screw (1) / Cable holder (1 attached to the TV) / Operating Instructions (1) / Quick Setup Guide (1) / 
Warranty Card (1) / Online Registration Card (U.S.A. and Canada only) (1) 
Optional accessoriesHeadphones plug adapter / Connecting cables / Wall-Mount Bracket: SU-WL500 / TV stand: RHT-G800, 
SU-FL300M 
 
						

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KDL-32XBR4/KDL-40D3000
Index
0-9 buttons 23
4:3 Default 33
AAC IN 15
Add Digital Channels 35
Advanced Settings 31
Analog CC 36
Audio Out 35
AUDIO OUT jack, described 15
Auto Adjust 33
Auto Program 21, 35
Auto S Video 39
Auto SAP, MTS setting 35
Auto Wide 33
BBacklight 31
Balance 32
Bass 32
Bilingual audio 35
Brightness 31
CCable 35
Cable holder 20
CC button 25
CC Display 36
CH +/– button 25
Channel Block 37
CineMotion 34
Color 31
Color Temperature 31
COMPONENT IN jack (1080p/1080i/
720p/480p/480i), described 15
Contact Sony 30
Country 37
Current Time 30
DDevice Auto Power Off 39
Device List 39
Digital CC 36
DIGITAL OUT (OPTICAL) jack, 
described 15
Digital Rating 37
Display Area 33
DISPLAY button 22
Display Options 36
DMex button 23
DMex, described 15
EEdit Channel Labels 36
English Rating 38
ENT button 23
FFAVORITES button 23
FREEZE button 23
French Rating 38
GGame Mode 34
HH Center 33
HDMI Control 39
HDMI IN jack, described 15
Headphones jack, described 13
HOME button 23
Hue 31
IInfo Banner 40
Infrared Receiver (IR) 26
INPUT button 25
Installing the TV on a wall 12
JJUMP button 25
LLabel Inputs 39
Language 40
Light Sensor
Described 26Setting 40
MMotion Enhancer 34
Movie Rating 38
MPEG Noise Reduction 31
MTS 35
MUTING button 24
NNoise Reduction 31
OOPTIONS button 25
PP&P 27
Password 37
PC IN jack, described 15
PC Power Management 40
Phase 33
PIC OFF/TIMER LED 26
Picture 31
PICTURE button 23
Picture Mode 30
PIP 27
Pitch 33
POWER button 24
POWER LED 26
Power Saving 40
RRating 37
Reset 31, 32, 33, 43
RETURN button 23
SS VIDEO jack, described 15
Screen Position 33
Setting up channels 21
Settings
Audio Options 35Channel 35Clock/Timers 30Closed Captions (CC) 36External Inputs 39General 40HDMI Settings 39Initial Setup 40Parental Lock 36Picture 30Product Support 30Screen 32Sound 32Video Options 34
Sharpness 31
Show/Hide Channels 36
Signal Diagnostics 30
SLEEP button 22
Sleep Timer 30
Sound Booster 32
Sound Mode 32
Speaker 26
Speakers 35
STANDBY LED 26
Steady Sound 32
Surround 32
TTHEATER button 22
Timer 30
Timer Settings 30
Treble 32
Troubleshooting 41–43
TV Auto Power On 39
TV Rating 38
UU.S.A. Rating 38
Unrated 37
VV Center 33
Vertical Size 33
VHF/UHF/CABLE input, described 15
VIDEO IN jack, described 13, 15
VIDEO/AUDIO (L/R) jacks, described 13, 15
VOL +/– button 24
Volume Offset 32
WWIDE button 24
Wide Mode 32, 34
 
						

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For Your Convenience
Please contact Sony directly if you:z  
Have questions on the use of your television after reading your Operating Instruction manual 
and Quick Setup Guide
z   Experience difficulty operating your television
Contact Sony Customer Support at:
http://www.sony.com/tvsupport
or to speak with a support representative:
United States
1-800-222-SONY (7669)Canada
1-877-899-SONY (7669)
Sony will work to resolve your questions more quickly than your retailer or place of purchase.
Please Do Not Return the Product to the Store
Printed in U.S.A.
KDL-32XBR4/KDL-40D3000