Sony Digital Video Camera Recorder TRV940, TRV950 Operating Instructions

221
Troubleshooting
Types of trouble and how to correct trouble
In the recording and playback
Symptom Cause and/or Corrective Actions
•The battery pack is not installed, or is dead or nearly dead.
cInstall a charged battery pack (p. 15, 16).
•The AC power adaptor is not connected to a wall outlet.
cConnect the AC power adaptor to a wall outlet (p. 19).
•The tape was ejected after recording when using a cassette
without cassette memory (p. 37).
•You have not recorded on the new cassette yet (p. 37).
•The...

222
Types of trouble and how to correct trouble
When operating using the “Memory Stick”
Symptom Cause and/or Corrective Actions
•The POWER switch is not set to MEMORY/NETWORK
(DCR-TRV950 only).
cSet it to MEMORY/NETWORK (DCR-TRV950 only)
(p. 129).
•The “Memory Stick” is not inserted.
cInsert a “Memory Stick” (p. 128).
•The “Memory Stick” has already been full.
cDelete unnecessary images and record again (p. 177).
•The “Memory Stick” formatted incorrectly is inserted.
cFormat the “Memory Stick” or use...

223
Troubleshooting
Others
Symptom Cause and/or Corrective Actions
•The cassette has no cassette memory.
cUse a cassette with cassette memory (p. 119).
•The cassette memory is full.
cErase unwanted titles (p. 121).
•The cassette is set to prevent accidental erasure.
cSlide the write-protect tab so that red portion is not
visible (p. 23).
•The tape has a blank portion between recorded portions.
cSuperimpose the title to recorded positions (p. 120).
•The cassette has no cassette memory.
cUse a cassette...

224
Symptom Cause and/or Corrective Actions
•Moisture has started to condense in your camcorder
(p. 236).
•Moisture condensation has occurred.
cRemove the cassette and leave your camcorder for at
least one hour to acclimatize (p. 236).
•Some troubles have occurred in your camcorder.
cRemove the cassette and insert it again, then operate
your camcorder.
•This is because some functions use a linear mechanism.
Your camcorder is not malfunctioning.
•The POWER switch is not set to OFF (CHG).
cSet it to OFF...

225
Troubleshooting
Self-diagnosis display
Five-digit display Cause and/or Corrective Actions
•You are using a battery pack that is not an
“InfoLITHIUM” battery pack.
cUse an “InfoLITHIUM” battery pack (p. 18, 231).
•Moisture condensation has occurred.
cRemove the cassette and leave your camcorder for at
least one hour to acclimatize (p. 236).
•The video heads are dirty.
cClean the heads using the cleaning cassette (optional)
(p. 237).
•A malfunction other than the above that you can service
has...

226
If indicators and messages appear on the screen or in the display window, check the
following:
See the page in parentheses “( )” for more information.
Warning indicators
C:21:00 100–0001
100-0001Warning indicator pertaining to
files
Slow flashing:
•The file is corrupted.
•The file is unreadable.
•You are trying to use the MEMORY MIX on a
moving picture (p. 148).
C:21:00Self-diagnosis display (p. 225).
EThe battery is dead or nearly dead
Slow flashing:
•The battery is nearly dead.
Depending on the...

227
Troubleshooting
Warning messages
•CLOCK SET Set the date and time (p. 20).
•FOR “InfoLITHIUM” Use an “InfoLITHIUM” battery pack (p. 18).
BATTERY ONLY
•
 CLEANING CASSETTE** The video heads are dirty (p. 237).
•
 FULL The cassette memory is full.*
•
 16BIT AUDIO MODE is set to 16BIT (p. 214).* You cannot
dub new audio.
•
 REC MODE REC MODE is set to LP (p. 214).* You cannot dub
new audio.
•
 TAPE There is no recorded portion on the tape.* You cannot
dub new audio.
•
 “i.LINK” CABLE The i.LINK cable is...

228
— Additional Information —
Usable cassettes
Selecting cassette types
You can use  mini DV cassettes only*. You cannot use any other  8 mm,  Hi8, Digital8,  VHS,  VHSC,  S-VHS,  S-VHSC,  Betamax, ED Betamax,  DV or  MICRO MV cassette.
*There are two types of mini DV cassettes: with cassette memory and without cassette
memory. Cassettes with cassette memory have the 
 (Cassette Memory) mark.
We recommend that you use cassette with cassette memory.
IC memory is mounted on this type of cassette. Your...

229
Additional Information
Usable cassettes
Copyright signal
When you play backUsing any other video camera recorder, you cannot record on tape that has recorded
copyright control signals for copyright protection of software which is played back on
your camcorder.
When you recordYou cannot record software on your camcorder that contains copyright control signals
for copyright protection of software.
“COPY INHIBIT” appears on the screen or on the TV screen if you try to record such
software.
Your...

230
Usable cassettes
Do not affix a label
along this border.
[a][b]
Notes on the cassette
When affixing a label on the cassetteBe sure to affix a label only at the locations illustrated below [a] to prevent malfunction
of your camcorder.
After using the cassetteRewind the tape to the beginning, put the cassette in its case, and store it upright.
When the cassette memory does not workReinsert a cassette. The gold-plated connector of the cassette may be dirty or dusty.
Cleaning the gold-plated connectorIf...