Siemens OptiClient 130 Service Guidline

Service Guideline   HiPath Workpoint Clients 
 
  
optiClient 130 V2.0    Page 1 of 10 
Issue 1.0/PV of 07/01     
 
 
 
 
 
 
Service Guideline 
 
Product:     optiClient 130 
 
Product version:    V2.0 
 
 
 
 
 
 
Print-outs from the Intranet/Internet as well as copied files are not subject to the updating. 
 
 
 
 
Status: Released 
Issue: 1.0/PV 
Date: 30.07.01 
 
 
  
  
  
  
  
 
 
 
 
 
 
 

Siemens AG 2001 
The reproduction, transmission, or use of this document or its contents is not permitted...

Service Guideline   HiPath Workpoint Clients 
 
   
    optiClient 130 V2.0 
Page 2 of 10    Issue 1.0/PV of 07/01 
Contents 
1 Introduction 3 
1.1 General 3 
1.2 Country specifics  3 
2 Product information  4 
2.1 Product description  4 
2.1.1 System architecture 4 
2.2 Limitations/dependencies 5 
2.2.1 Minimum PC hardware requirements  5 
2.2.2 Minimum software requirements  5 
2.3 Delivery 5 
2.3.1 Scope 5 
3 Installation/start-up/maintenance 6 
3.1 Requirements placed on service personnel/skills  6...

Service Guideline   HiPath Workpoint Clients 
 
   
optiClient 130 V2.0     
Issue 1.0/PV of 07/01    Page 3 of 10 
1  Introduction 
1.1 General 
We assume that the users at whom this document is aimed have a sound working knowledge of 
the general service procedures. 
 
This document is subject to the requirements of DIN ISO 9001 and in this respect is a controlled 
document. For certification in accordance with DIN ISO 9001 it is necessary to inform all organiza-
tional units concerned without...

Service Guideline   HiPath Workpoint Clients 
 
   
    optiClient 130 V2.0 
Page 4 of 10    Issue 1.0/PV of 07/01 
2 Product information 
2.1 Product description 
optiClient 130 V2.0 is a member of the HiPath family, a series of highly innovative products from 
Siemens, which allow for voice/data communication over IP-based enterprise networks. It offers 
customers two different interfaces: a “Phone”-interface which simulates the entire functionality of 
an Optiset terminal, and a “Office”-interface...

Service Guideline   HiPath Workpoint Clients 
 
   
optiClient 130 V2.0     
Issue 1.0/PV of 07/01    Page 5 of 10 
2.2 Limitations/dependencies 
optiClient 130 V2.0 will be marketed in conjunction with Hicom 150H with HG 1500 on the German 
and international markets. 
 
2.2.1  Minimum PC hardware requirements 
• At least Pentium II 233 MHz 
• At least 64 MB for W98/ME operating systems 
• At least 128 MB for NT4 and W2000 operating systems 
• From HG1500 Version 1.2, HiPath 3500 V1.0 
• Hard disk with...

Service Guideline   HiPath Workpoint Clients 
 
   
    optiClient 130 V2.0 
Page 6 of 10    Issue 1.0/PV of 07/01   
3 Installation/start-up/maintenance 
3.1  Requirements placed on service personnel/skills 
No special skills are required here. However, personnel must have completed a basic course in 
HiPath HG 1500 V2.0 (previously known as Hicom Xpress @LAN). 
 
The following skills will also be required for the start-up process: 
Knowledge of LAN technology 
Basic knowledge of Windows 95/98 and...

Service Guideline   HiPath Workpoint Clients 
 
   
optiClient 130 V2.0     
Issue 1.0/PV of 07/01    Page 7 of 10 
3.6 Data backup 
Hicom 150 E/H Teleservice allows for secure file transfer. All access attempts are logged on the 
customer system. 
Note: Data protection regulations must be observed. 
 
Data on the client PC will be backed up by the customer (PC backup). 
 
We recommend that clients only be used in private IP networks (Intranet). The current level of se-
curity provided in IP networks...

Service Guideline   HiPath Workpoint Clients 
 
   
    optiClient 130 V2.0 
Page 8 of 10    Issue 1.0/PV of 07/01   
 
3.9 Service times 
The service times refer to the product models specified below, but not to the terminals or the line 
network. 
In the case of optiClient 130, the service times specified (as part of a job or extension) do not 
include travel time or make-ready times.
 
 
Product model: Client Paket for 1 optiClient 130 V2.0 
Initial installation 
Activity  Time in hours 
Make-ready...

Service Guideline   HiPath Workpoint Clients 
 
   
optiClient 130 V2.0     
Issue 1.0/PV of 07/01    Page 9 of 10   
4 Training 
As a client of Siemens AG, you can obtain further information about this from your country specific 
Siemens organisation. 
5 Documentation 
5.1 Service documentation 
Title Language Medium Order number 
Not relevant       
 
The optiClient 130 V2.0 installation CD includes a help-file in German and English. 
 
6 Spare parts/logistics 
The care with spare parts is fixed in...

Service Guideline   HiPath Workpoint Clients 
 
   
    optiClient 130 V2.0 
Page 10 of 10    Issue 1.0/PV of 07/01   
8 Abbreviations 
CD-ROM  Compact Disk Read Only Memory 
CSC  Customer Support Center 
CoC  Center of Competence 
CTI  Computer Telephony Integration 
G.711/ 
G.723.1/ 
G.728  
Audio compression procedure 
GSM  Global System for Mobile Communication 
H.261/H.263  Video compression procedure 
H.320  ITU-T standard for transferring audio, video, and data content over 
ISDN networks 
H.323...