Siemens Caracas Desk Service Manual
Have a look at the manual Siemens Caracas Desk Service Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 428 Siemens manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Basic settings for connection to Hicom 100 E Basic settingsNur für den internen Gebrauch A31003-E1320-S100-4-7620 4-4Service Manual lTransfer the extension numbers back to Hicom via the menu Settings/Basic set- tings/Write to customer data. This procedure lasts approx. 3 minutes. Completion of the loading operation is indicated by a flashing LED beside the Alarm key. The result (OK, error, conflict) can be queried and the message deleted by pressing this key. lIf conflicts arise between the extension numbers, the customer data is not trans- ferred back to Hicom and a message regarding the conflict is output. Please note that conflicts can also arise with codes 7..., 8..., 9... and 0 (for routes by default, etc.). These codes can only be changed with Assistant L. For reasons of security (old customer data), the data can only be transferred back to Hicom within 30 minutes of loading the extension numbers to Caracas Desk. The wake-up service is located at extension 17 (with the default extension number 17). A name may not be set in Hicom for the configured extensions. Names are automat- ically assigned at check-in. Names must are also be assigned for service extensions and booths at check-in. Names are only deleted for guests at check-out.
Basic settings for connection to Hicom 118-2 (two-box system) A31003-E1320-S100-4-7620 Service Manual 4-5 Nur für den internen GebrauchBasic settings 4.5 Basic settings for connection to Hicom 118-2 (two-box system) 4.5.1 Setting the extension number plan in Hicom As of Caracas Desk Rel. 2.0, the extension numbers can differ from the room num- bers. The extension numbers in Hicom must correspond to the extension numbers set in Caracas Desk. The extension numbers can be assigned in three manners. 1. Using Assistant L: Extension numbers in Hicom can be directly assigned in the usual manner with Assistant L via the Hicom V.24 interface. The current extension numbers are loaded into Caracas Desk via the menu Set- tings/Basic settings/Read customer data. This procedure lasts approx. 3 min- utes. Completion of the loading operation is indicated by a flashing LED beside the Alarm key. The result (OK, error) can be queried and the message deleted by pressing this key. An extension number must be configured for extensions 73 and 74 (with the de- fault extension numbers 262 and 263). 2. With Caracas Desk - without using Assistant L The extension numbers can also be set when defining the extension types. 3. With Assistant for Caracas Desk Enter the extension numbers in Assistant for Caracas Desk in the usual manner with Assistant L. 4.5.2 Trunk access for guest telephones in Hicom The extensions 73 and 74 (with the default extension numbers 262 and 263) are used as templates for trunk access. Trunk access cannot, therefore, be set as required for any telephones connected to these ports. lAn extension number which is not required must be assigned to the extensions 73 and 74. The extension numbers for extensions 73 and 74 must be changed if S0 buses without separate MSN assignment are used in the system. Otherwise, there will be collisions with the default extension numbers of the S0 buses. lThe extension 73 (with the default extension number 262) in Hicom is to be grant- ed the level of access which a guest telephone without trunk access should re- ceive (e.g. all lines outward restricted).
Basic settings for connection to Hicom 118-2 (two-box system) Basic settingsNur für den internen Gebrauch A31003-E1320-S100-4-7620 4-6Service Manual lThe extension 74 (with the default extension number 263) in Hicom is to be grant- ed the level of access that a guest telephone with trunk access should receive (e.g. all lines unrestricted trunk access). 4.5.3 Extension settings in Caracas Desk lLoad the current extension numbers to Caracas Desk via the menu Settings/Ba- sic settings/Read customer data. lOnce the numbers have been successfully loaded (indicated by a flashing Alarm LED), select the menu item Settings/Basic settings/Extensions. lSet the extension types and, if necessary, the extension numbers. Extensions 11-16 are preconfigured by default as administration. The preconfigured exten- sions are to be modified in accordance with requirements. The following items of information are necessary for each extension: lEnter the required room number. lThe Hicom number represents the physical connection PEN in Hicom. Example: the U P0/E extensions (master) on the first SLMO Hicom numbers 1, 2, 3, etc. These numbers cannot be changed. However, they can be removed as re- quired by deleting extensions and specified by adding extensions. lEnter the required extension number. The internal extension number and the DDI number of the extension are simultaneously changed. In the case of a 3-digit extension number and an S 0 connection, check that DDI has been released by your local network provider. lType: – Guest: Guest extensions – Booth1/booth2: telephone booths. As in the case of guests, individual calls are itemized. On check-out, the name is not deleted and the status is immediately set to free. If a name is not specified at check-in, the original name is retained. An individual charge factor and minimum charge can be set for the telephone booth. – Service: service extensions such as the reception, kitchen, etc. as for tele- phone booth. In the event of check-out or payment, however, trunk access is not switched. – Services without charges: service extensions for which only the charge to- tal is recorded: no details of the individual calls are recorded. – Not used: for special extensions which cannot use Caracas Desk but which are connected, e.g. entrance telephones, service extensions for which call detail recording is not carried out via Caracas Desk, etc.
Basic settings for connection to Hicom 118-2 (two-box system) A31003-E1320-S100-4-7620 Service Manual 4-7 Nur für den internen GebrauchBasic settings – If extensions are deleted in the process, they are not assigned an extension number and cannot be reached! Extensions should only be deleted, there- fore, it they are not connected. lTransfer the extension numbers back to Hicom via the Settings/Basic settings/ Write to customer data menu. This procedure lasts approx. 3 minutes. Completion of the loading operation is indicated by a flashing LED beside the Alarm key. The result (OK, error, conflict) can be queried and the message deleted by pressing this key. lIf conflicts arise between the extension numbers, the customer data is not trans- ferred back to Hicom and a message regarding the conflict is output. Please note that conflicts can also arise with codes 7..., 8..., 9... and 0 (for routes by default, etc.). These codes can only be changed with Assistant L. For reasons of security (old customer data), the data can only be transferred back to Hicom within 30 minutes of loading the extension numbers to Caracas Desk. The wake-up service is located at extension 17 (with the default extension number 206). A name may not be set in Hicom for the configured extensions. Names are automat- ically assigned at check-in. Names must are also be assigned for service extensions and booths at check-in. Names are only deleted for guests at check-out.
Basic settings for connection to Hicom 150 E Rel. 2.2 Basic settingsNur für den internen Gebrauch A31003-E1320-S100-4-7620 4-8Service Manual 4.6 Basic settings for connection to Hicom 150 E Rel. 2.2 4.6.1 Setting the extension number plan in Hicom As of Caracas Desk Rel. 2.0, the extension numbers can differ from the room num- bers. The extension numbers in Hicom must correspond to the extension numbers set in Caracas Desk. The extension numbers can be assigned in three manners. 1. Using Assistant E: Extension numbers in Hicom can be directly assigned in the usual manner with Assistant E via the Hicom V.24 interface. The current extension numbers are loaded into Caracas Desk via the Settings/ Basic settings/Read customer data menu. This procedure lasts approx. 30 sec- onds (max. 3 minutes). Completion of the loading operation is indicated by a flashing LED beside the Alarm key. The result (OK, error) can be queried and the message deleted by pressing this key. An extension number must be configured for extensions 63 and 64 (with the de- fault extension numbers 262 and 263). 2. With Caracas Desk - without using Assistant E The extension numbers can also be set when defining the extension types. 3. With Assistant for Caracas Desk Enter the extension numbers in Assistant for Caracas Desk in the usual manner with Assistant E. 4.6.2 Trunk access for guest telephones in Hicom The extensions 63 and 64 (with the default extension numbers 262 and 263) are used as templates for trunk access. Trunk access cannot, therefore, be set as required for any telephones connected to these ports. lAn extension number which is not required must be assigned to the extensions 63 and 64. The extension numbers for extensions 63 and 64 must be changed if S0 buses without separate MSN assignment are used in the system. Otherwise, there will be collisions with the default extension numbers of the S0 buses. lThe extension 63 (with the default extension number 262) in Hicom is to be grant- ed the level of access which a guest telephone without trunk access should re- ceive (e.g. all lines outward restricted).
Basic settings for connection to Hicom 150 E Rel. 2.2 A31003-E1320-S100-4-7620 Service Manual 4-9 Nur für den internen GebrauchBasic settings lThe extension 64 (with the default extension number 263) in Hicom is to be grant- ed the level of access that a guest telephone with trunk access should receive (e.g. all lines unrestricted trunk access). 4.6.3 Extension settings in Caracas Desk lLoad the current extension numbers to Caracas Desk via the Settings/Basic set- tings/Read customer data menu. lOnce the numbers have been successfully loaded (indicated by a flashing Alarm LED), select the menu item Settings/Basic settings/Extensions. lSet the extension types and, if necessary, the extension numbers. Extensions 1- 6 are preconfigured by default as administration. The preconfigured extensions are to be modified in accordance with requirements. The following items of infor- mation are necessary for each extension: lEnter the required room number. lThe Hicom number represents the physical connection PEN in Hicom. Example: the U P0/E extensions (master) on the first SLMO Hicom numbers 1, 2, 3, etc. These numbers cannot be changed. However, they can be removed as re- quired by deleting extensions and specified by adding extensions. lEnter the required extension number. The internal extension number and the DDI number of the extension are simultaneously changed. In the case of a 3-digit extension number and an S 0 connection, check that DDI has been released by your local network provider. lTy p e : – Guest: Guest extensions – Booth1/booth2: telephone booths. As in the case of guests, individual calls are itemized. On check-out, the name is not deleted and the status is immediately set to free. If a name is not specified at check-in, the original name is retained. An individual charge factor and minimum charge can be set for the telephone booth. – Service: service extensions such as the reception, kitchen, etc. as for tele- phone booth. In the event of check-out or payment, however, trunk access is not switched. – Services without charges: service extensions for which only the charge to- tal is recorded: no details of the individual calls are recorded. – Not used: for special extensions which cannot use Caracas Desk but which are connected, e.g. entrance telephones, service extensions for which call detail recording is not carried out via Caracas Desk, etc.
Basic settings for connection to Hicom 150 E Rel. 2.2 Basic settingsNur für den internen Gebrauch A31003-E1320-S100-4-7620 4-10Service Manual – If extensions are deleted in the process, they are not assigned an extension number and cannot be reached! Extensions should only be deleted, there- fore, it they are not connected. lTransfer the extension numbers back to Hicom via the Settings/Basic settings/ Write to customer data menu. This procedure lasts 20 seconds (max. 3 minutes). Completion of the loading op- eration is indicated by a flashing LED beside the Alarm key. The result (OK, error, conflict) can be queried and the message deleted by pressing this key. lIf conflicts arise between the extension numbers, the customer data is not trans- ferred back to Hicom and a message regarding the conflict is output. Please note that conflicts can also arise with codes 7..., 8..., 9... and 0 (for routes by default, etc.). These codes can only be changed with Assistant E. For reasons of security (old customer data), the data can only be transferred back to Hicom within 30 minutes of loading the extension numbers to Caracas Desk. The wake-up service is located at extension 151 (with the default extension number 600). A name may not be set in Hicom for the configured extensions. Names are automat- ically assigned at check-in. Names must are also be assigned for service extensions and booths at check-in. Names are only deleted for guests at check-out.
Basic Hicom settings for connection to 150 E Office Com 1.0 A31003-E1320-S100-4-7620 Service Manual 4-11 Nur für den internen GebrauchBasic settings 4.7 Basic Hicom settings for connection to 150 E Office Com 1.0 4.7.1 Setting the extension number plan in Hicom As of Caracas Desk Rel. 2.0, the extension numbers can differ from the room num- bers. The extension numbers in Hicom must correspond to the extension numbers set in Caracas Desk. The extension numbers can be assigned in the following manner. Using Hicom Assistant E: Extension numbers in Hicom can be directly assigned in the usual manner with Assistant E via the Hicom V.24 interface. An extension number must be configured for the extensions 63 and 64 (with the default extension numbers 162 and 163). Generate the file HCMPP.TXT with Assistant E (via the File/Create Hicom info files menu) and import it with Assistant for Caracas Desk (press Load Hicom file under Configuration/Extension). This data can be modified and saved with As- sistant for Caracas Desk. 4.7.2 Trunk access for guest telephones in Hicom The extensions 63 and 64 (with the default extension numbers 162 and 163) are used as templates for trunk access. Trunk access cannot, therefore, be set as required for any telephones connected to these ports. lAn extension number which is not required must be assigned to the extensions 63 and 64. The extension numbers for extensions 63 and 64 must be changed if S0 buses without separate MSN assignment are used in the system. Otherwise, there will be collisions with the default extension numbers of the S0 buses. lThe extension 63 (with the default extension number 162) in Hicom is to be grant- ed the level of access which a guest telephone without trunk access should re- ceive (e.g. all lines outward restricted). lThe extension 64 (with the default extension number 163) in Hicom is to be grant- ed the level of access that a guest telephone with trunk access should receive (e.g. all lines unrestricted trunk access). 4.7.3 Extension settings in Caracas Desk lLoad the current extension numbers to Caracas Desk from the HCMPP.TXT file with Assistant for Caracas Desk (via the Configuration/Extension/Load Hicom file menu).
Basic Hicom settings for connection to 150 E Office Com 1.0 Basic settingsNur für den internen Gebrauch A31003-E1320-S100-4-7620 4-12Service Manual ATTENTION: in the event of a modification performed while Caracas Desk is live, all data and call charge data must first be removed from Caracas Desk (via the Transfer/Read from Desk/Transfer customer data - yes, with call charge data menu). The data and call charge data must be reloaded into Caracas Desk after the modification in Assistant for Caracas Desk (via the Transfer/Write to Desk/ Transfer customer data - yes, with call charge data menu). lSelect the Configuration menu item once the data has been successfully loaded. lSet the extension types. Extensions 1 - 6 are preconfigured by default as admin- istration. The preconfigured extensions are to be modified in accordance with re- quirements. Four items of information are necessary for each extension: lEnter the required room number. lThe Hicom number represents the physical connection PEN in Hicom. Example: the U P0/E extensions (master) on the CBFC (central board) are as- signed the Hicom numbers as of 1, 2, 3, etc. These numbers cannot be changed. However, they can be removed as re- quired by deleting extensions and specified by adding extensions. lEnter the required extension number. This number must correspond to your local network provider’s extension number plan. lType: – Guest: Guest extensions – Booth1/booth2: telephone booths. As in the case of guests, individual calls are itemized. On check-out, the name is not deleted and the status is immediately set to free. If a name is not specified at check-in, the original name is retained. An individual charge factor and minimum charge can be set for the telephone booth. – Service: service extensions such as the reception, kitchen, etc. as for tele- phone booth. In the event of check-out or payment, however, trunk access is not switched. – Services without charges: service extensions for which only the charge to- tal is recorded: no details of the individual calls are recorded. – Not used: for special extensions which cannot use Caracas Desk but which are connected, e.g. entrance telephones, service extensions for which call detail recording is not carried out via Caracas Desk, etc. lIf conflicts arise between the extension numbers, the customer data is not trans- ferred back to Hicom and a message regarding the conflict is output. Please note that conflicts can also arise with codes 7..., 8..., 9... and 0 (for routes by default, etc.). These codes can only be checked or changed with Assistant E. lWrite the data to Caracas Desk (via the Transfer/Write to Desk menu)
Basic Hicom settings for connection to 150 E Office Com 1.0 A31003-E1320-S100-4-7620 Service Manual 4-13 Nur für den internen GebrauchBasic settings The wake-up service is located at subscriber 101 (with the default extension number 500). A name may not be set in Hicom for the configured extensions. Names are automat- ically assigned at check-in. Names must are also be assigned for service extensions and booths at check-in. Names are only deleted for guests at check-out.