Sharp R963 User Guide

							SUITABLE FOR MICROWAVINGGRILLCONVEC- DUAL 
TION COOKING
YES YES YES/NOUse aluminium
foil for shielding
only.
YES YES YES
29
SUITABLE COOKWARE
FOOD HANDLING & PREPARATION
COOKWARE
YES/NO
Use small pieces of aluminium foil to shield food
from overheating. Keep foil at least 2cm from the
oven walls. Foil containers are not recommended
unless specified by the manufacturer, eg.
MicroFoil ®, follow instructions carefully.
YESThe metal racks supplied have been specially 
designed for all cooking modes and will not
damage the oven.
NO Aluminium
foil & foil 
containers, 
made from 
Micro Foil®.
High rack
& low rack.
Square shelves.
Stir, turn &
stand
Initial and final
temperature of
food
Composition
& quality  Face & Hands:Always use oven gloves to remove food or cookware from the oven. Stand back
when opening the oven door to allow heat or steam to disperse. When removing covers (such as cling
film), opening roasting bags or popcorn packaging, direct steam away from face and hands.
For even cooking stir, turn or rearrange food during
cooking.  Where recommended, leave food to stand after
cooking or defrosting.
The initial temperature of food affects the amount of
cooking time needed, eg. chilled food requires more
cooking than food at room temperature.
The temperature of the container is not a true indication
of the temperature of the food or drink. Cut into foods
with fillings, for example, jam doughnuts, to release heat
or steam. 
Food high in fat or sugar (Christmas pudding or mince
pies) requires less heating time and should be watched,
over-heating can lead to fire.
Good quality ingredients should be used for
microwaving. Economical cuts of meat are recommended
for casserole. 
Check the temperature of food and drink and stir before serving. Take special care when
serving babies, children or the elderly.  The contents of feeding bottles and baby food jars are to
be stirred or shaken and the temperature is to be checked before consumption to avoid burns.
NO YES NO
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							30
FOOD HANDLING & PREPARATION
ADVICE FOR COOKING
Piercing
Arrangement
Covering
Size & shape
Density &
quantity
HygieneFood with skin (such as potatoes, apples, fish,
chicken), or with membrane (such as the white and
yolk of eggs, including boiled eggs), must be pierced
in several places before cooking or reheating. If not,
steam will build up and may cause food to explode. 
Note: Eggs in their shells and whole hard boiled
eggs should not be heated in the microwave
ovens since they may explode even after
microwaving has ended.
Place thickest parts of food on the outside of the dish, for
example, the meaty ends of chicken drumsticks should be
placed on the outside of the dish.
Fish, vegetables and certain other foods benefit from being
covered during microwave cookery, follow
recommendations where given and use vented microwave
cling film or a suitable lid.   
Food size and shape affect the amount of cooking time
needed. When cooking more than one portion of the same
food ensure they are of a similar size and shape.
Food density and quantity affect the amount of cooking
time needed, for example, potatoes require more cooking
than peas; four potatoes will take longer to cook than two.
Food hygiene standards (storage, handling and
preparation) apply to microwaving. Always store
convenience foods as recommended by the food
manufacturer and keep no longer than the Use By date.
WARNING - Always attend the oven when in use.
Carefully follow the SHARP Operation Manual at all times.  If you exceed recommended
cooking times and/or use power levels that are too high, food may overheat, burn, and
in extreme circumstances, catch fire and damage the oven.  
The microwave power level will default to 100% (HIGH) unless you press the MICROWAVE POWER LEVEL key to
reach the desired setting.  Take care when heating foods with high sugar or fat content, for example, Christmas
pudding, mince pies and fruit cakes.  Before use, the user should check that utensils are suitable for use in microwave
ovens.
Lids: Always remove lids from food jars and containers before you use them in the oven. If you do not, steam and
pressure will build up inside and the container may explode.
Do not place hot foods/utensils on a cold turntable, or cold foods/utensils on a hot turntable.
WARNING: Liquids and other foods must not be heated in sealed containers since they are liable to explode.
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							31
ADVICE FOR DEFROSTING
Meat joints
Poultry
Steak, Chops 
& Chicken 
Portions
Cubed & 
Minced Meat
Whole Fish 
& Fillets
Prepacked 
Frozen Foods Place in a flan dish, turn over at least 4-5 times
during defrosting, shield any warm areas with
small, flat  pieces of foil.  After defrosting, wrap in
foil and allow meat to stand for 60-90 minutes,
until thoroughly defrosted.
Place in a flan dish, turn over at least 3-4 times
during defrosting, shield any warm areas with
small, pieces of foil.  After defrosting, wrap in foil
and allow poultry to stand for 60-90 minutes, until
thoroughly defrosted.
NOTE: Do not defrost poultry with giblets. 
Place in a flan dish, separate during defrosting
and turn over at least 2-3 times. Shield if
necessary.
Place in a bowl, stir or turn over at least 3-4 times
during defrosting, remove defrosted parts each
time.
For frozen blocks of meat see ‘Minced Beef’ in the
charts  in the cook book.
Place in a flan dish, separate during defrosting
and turn over at least twice. Shield if necessary.
Remove packaging, including any foil and place
in a suitable dish.
NOTES:
•To defrost food, use either 30% (MEDIUM LOW/DEFROST) or 10% (LOW) microwave power.
•Shield warm areas with small pieces of foil if necessary.
•It is important to turn food over, separate (where appropriate) and rearrange to ensure even defrosting.
•Standing time is necessary to ensure thorough defrosting.
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							32
ADVICE FOR REHEATING
WARNINGS:
Oil & Fat:Never heat oil or fat for deep frying as this may lead to overheating and fire. Stand back
when opening the oven door to allow heat or steam to disperse. When removing covers (such as
cling-film), opening roasting bags or popcorn packaging, direct steam away from face and hands. 
Never heat liquids in narrow-necked containers, as this could result in the
contents erupting from the container and may cause burns.
•Remove food from foil or metal containers before reheating.
•Reheating times will be affected by the shape, depth, quantity and temperature of food together
with the size, shape and material of the container.
•To avoid overheating and fire, special care must be taken when reheating foods with a high
sugar or fat content, for example, mince pies, Christmas pudding.
•  Canned potatoes should not be heated in the microwave oven, follow the manufacturers’
instructions on the can.
Plated meals
Casseroles
Poultry portions
Sliced meat
Pies
VegetablesRemove any poultry or meat portions, reheat
these separately, see below.Place smaller items of
food to the centre of the plate, larger and thicker foods
to the edge. Cover with vented microwave cling-film
and reheat on 50% (MEDIUM), stir/rearrange halfway
through reheating. Ensure food is thoroughly reheated
before serving.
Cover with vented microwave cling-film or suitable lid,
reheat on 50% (MEDIUM). Stir frequently to ensure
even reheating.
Place thickest parts of the portions on the outside of the
dish, cover with microwave cling-film and reheat on
70%  (MEDIUM HIGH). Turn over halfway through.
NOTE:Ensure poultry is thoroughly reheated,
before serving.
Cover with vented microwave cling-film and reheat on
50% (MEDIUM). Rearrange at least once to ensure
even reheating. NOTE: Ensure meat is thoroughly
reheated before serving. 
Place pies in a flan dish. Reheat meat pies on 70%
(MEDIUM HIGH) and fruit pies on 50% (MEDIUM). 
Cover with vented microwave cling-film or suitable lid
and reheat on 50% (MEDIUM). Stir at least once
during reheating.
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							OVEN INTERIOR
Clean the microwave oven cavity after each
use with a mild detergent  solution on a soft
cloth, pay special attention to the waveguide
cover. Built up splashes may overheat and
begin to smoke or catch fire, and cause
arcing.
After Grill, Convection, Dual, AutoCook and Express
Cook modes the oven cavity, door, cabinet and
accessories will become very hot. Before cleaning,
ensure that they have cooled down.
Ensure all food splashes are wiped off immediately
after use, otherwise it is possible that any food
deposits will become baked onto the rear of the oven
cavity resulting in staining of the polished surface,
which may then be impossible to remove. Slight
tarnishing of the oven cavity around the area of the
convection and grill heaters is likely to occur. This
effect does not indicate a problem.
Take care not to let soapy water drip through the small
holes in the oven walls and the cavity floor particularly
if the turntable and turntable support are removed.
Excess water spillage through these holes will cause
damage to the oven interior. Heat up your oven
regularly by using the convection and grill without
food, refer to the notes on pages 10 and 11.
• Do not allow grease or dirt to build up on
the door seals and adjacent parts as this
may prevent the door from closing
correctly and may cause a leakage of
microwaves. To clean use a mild
detergent  solution on a soft damp cloth.
• Keep the waveguide cover and
accessories clean at all times. If you leave
grease or fat in the cavity, it may
overheat, cause arcing, smoke or even
catch fire when next using the oven.
• Never use spray cleaners, oven pads or
abrasive scourers as these damage the
surface of the oven.
Remaining food or fat splashed on the oven interior
can cause smoke or a bad smell. To prevent
splashing, cover food whenever possible.
33
CLEANING AND MAINTENANCE
8.Programme the oven on convection 180˚C for 3
minutes.
Does the oven light come on?YES/NO
Does the turntable rotate?YES/NO
After 3 minutes is the oven cavity hot?YES/NO
If you answer “NO” to any question first check that the
oven is plugged in properly and the fuse has not
blown.  If there is no fault with either Check against the
troubleshooting chart on page 34. If you think the oven is not working properly there are
some simple checks you can carry out yourself before
calling an engineer. This will help prevent unnecessary
service calls if the fault is something simple.
Simply answer “YES” or “NO” to the following
questions:
1.Does the oven lamp come on when you 
open the door?YES/NO
Put half a cup of water in the oven, on the turntable and
close the door. Set the oven to 1 minute on full power.
2.Does the oven lamp come on?YES/NO
3.Does the turntable rotate?YES/NO
4.Does the cooling fan work? (Check by 
placing your hand above the air-vent 
openings)YES/NO
5.After 1 minute does the beep sound?YES/NO
6.Is the water in the cup hot?YES/NO
Take the cup out of the oven and close the door. 
7. Set the oven to 3 minutes using the Grill setting.
At the end of 3 minutes does the grill 
heater become hot ?YES/NO
TROUBLESHOOTING
IMPORTANT: If the display shows nothing even if the power plug is properly connected, the energy save 
mode should carry on. To release it, open and then close the oven door. Refer to page 7.WARNING:
It is hazardous for anyone other than a
competent person to carry out any service
or repair operation which involves the
removal of a cover which gives protection
against exposure to microwave energy.ACCESSORIES
Accessories should be washed in a mild washing-up
liquid solution and dried. They are dishwasher safe.
OUTER CABINET
Wipe the outer cabinet with a mild detergent solution on
a soft cloth.  The control panel must be wiped clean
whilst the door is open, therefore deactivating the oven.
WARNINGS- 
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							STANDARD TIME
20 MINUTES
15 MINUTES
MICROWAVE 15 MINUTES
GRILL 15 MINUTES
MICROWAVE 40 MINUTES
GRILL 15 MINUTES
MICROWAVE 40 MINUTES
34
TROUBLESHOOTING
POSSIBLE CAUSE/SOLUTION
Check the oven is plugged in.
Plug in another appliance to check the mains supply is feeding the socket.
Replace the fuse.
When the oven is working, air circulates within the cavity. The door does not form an
airtight seal so air may escape from the door.
The oven cavity will normally be colder than the food being cooked, and so steam
produced when cooking will condense on the colder surface. The amount of steam
produced depends on the water content of the food being cooked. Some foods, such
as potatoes have a high moisture content. Condensation trapped in the door glass
should clear after a few hours.
Arcing will occur when a metallic object comes into close proximity to the oven cavity
during cooking. This may remove some of the paint and possibly roughen the surface
of the cavity, but would not otherwise damage the oven. Bare metal should be
touched up with acrylic paint to prevent the formation of rust.
Ensure all “eyes” are removed and stand directly onto the turntable or in a heat
resistant flan dish or similar.
Check the door is closed properly.
Ensure correct mode and power level has been selected.
The cooling fan generates noise.
The microwave energy pulses ON/OFF during cooking/defrosting.
Your oven may be set in demo mode. Follow the steps below to cancel the demo
mode.
1. Press the STOP/CLEAR key for ten seconds until you hear the beep twice.
2. Press the STOP/CLEAR key ten times within ten seconds.
3. The oven display will show “DEMO OFF”.PROBLEM
Digital display does not
light-up.
Draught circulates around
the door.
Flashing or arcing from
within the cavity when
cooking.
Arcing potatoes.
Control panel buttons do
not operate.
Oven cooks too slowly.
Oven makes a noise. Condensation forms in the
oven, and may drip from
the door.
1.If you cook food for more than the standard time 
(see chart opposite) at the same power level, the oven’s
safety mechanisms will automatically activate. The
microwave power level will be reduced and the grill
heating elements will turn on and off.
2.After Grill, Dual Cooking, Convection, Express Cook
and Auto Cook modes, the cooling fan will switch on
for cooling the oven cavity. When the cooling fan
works, “NOW COOLING” will be displayed.
During these modes, the cooling fan will also work
when you press STOP/CLEAR. You may feel air
blowing out of the air-vent openings.COOKING MODEMicrowave 100% cooking
Grill cooking
Dual cooking
Micro and Grill
(Microwave 100%)
Micro and Grill
(Microwave 70%)
Micro and Convection
NOTES:
The following cooking conditions should not cause concern:
If the display shows
different messages from
ENERGY SAVE MODE
when you plug the oven in
and open the door.
If you are unable to
programme your oven or
the microwave energy
does not pulse on and off
during use.
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							35
CALLING FOR SERVICE
TO REPLACE THE MAINS PLUG
•For general information & assistance with oven
queries, please contact our 
Customer Information Centre:
Telephone:  0990 274 277
•Replacement accessories may be obtained from our
main parts distributor Willow Vale Electronics Ltd.
Telephone:  0870 600 0271
0161 205 7531 •If you are unable to resolve a problem using the
checks covered on the last few pages, do not
attempt to service this microwave oven
yourself.
•Contact the dealer or supplier from whom the oven
was purchased in order to obtain service. Where this
is not possible, please contact the SHARP Customer
Information Centre, telephone: 
0990 274 277 The wires in the mains cable are colour coded as
shown opposite:
As the colours of the cores in the mains lead of your
oven may not correspond with the coloured marking
identifying the terminals in your plug, connect the wires
as shown opposite:
Make sure the terminal screws are tight and the cable is
held securely by the cable grip where it enters the plug.
Like most appliances in your home, your oven must be
connected to a single phase  230-240 Volt, 50Hz
alternating current supply.
If you do not make the proper electrical connections you
might damage the oven or injure yourself.  Neither
SHARP nor the supplier will be liable if this happens. green and yellow stripes =EARTH
blue =NEUTRAL
brown =LIVE
•The green and yellow wire to the plug terminal
marked Eor      orcoloured green orcoloured
green and yellow.
•The blue wire to the plug terminal marked N or
coloured black orcoloured blue.
•The brown wire to the plug terminal marked L or
coloured red orcoloured brown.
IF YOU HAVE ANY DOUBTS ABOUT YOUR
ELECTRICAL SUPPLY ASK A QUALIFIED
ELECTRICIAN.
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							36
GUARANTEE
Subject to the conditions listed below, SHARP
Electronics (U.K.) Ltd (hereafter called “the Company”),
guarantee to provide for the repair of, or, at its option
replace this SHARP equipment, or any component
thereof, (other than Glass Turntables), which is faulty or
below standard, as a result of inferior workmanship or
materials.
The conditions of the Guarantee: 
1 This Guarantee shall only apply to defects or faults
which are notified to the Company, or its Service
Technician appointed by Sharp, within one year
from the date of purchase of the equipment,
provided that this Guarantee shall extend for a
further period of one year in respect of microwave
oven magnetron parts only.
2 This Guarantee covers equipment intended for
private domestic use only. This oven is suitable for
domestic food preparation and is not designed for
commercial, industrial or laboratory use. This
Guarantee does not apply to equipment used in the
course of a business, trade or profession.  Only use
the microwave oven for cooking, defrosting or
reheating of food. SHARP declines any liability for
damages caused by improper use.
3 This Guarantee does not cover any faults or defects
caused by accident, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than by a
Service Technician Appointed by Sharp.  
Please clean your microwave oven regularly and
remove any stains or  fat  residues without delay.
Failure to do this may affect the quality and safety of
the product or prejudice your guarantee.4 In the unlikely event of your equipment requiring
repair, please contact the dealer or supplier from
whom it was purchased.  You will need to provide
proof of date of purchase to the repairing company.
Please keep your invoice or receipt, which is
supplied at the time of purchase. Where it is not
possible to contact the dealer or supplier from whom
the oven was purchased, please contact the
telephone number given below.  You will then be
given details of how to obtain service.
Telephone: 0990 274 277 
5 No person has any authority to vary the terms or
conditions of this Guarantee.
6 This Guarantee is offered as an additional benefit to
the consumer’s statutory rights and  does not affect
these rights in any way.
SHARP parts and accessories have been specifically
designed for SHARP Microwaves.
No liability can be accepted for any inaccuracies or
omissions in this publication, although every possible
care has been taken to make it as complete and
accurate as possible.
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							SPECIFICATIONS
•This oven complies with the requirements of
Directives 89/336/EEC and 73/23/EEC as
amended by 93/68/EEC.
•As part of a policy of continuous improvement,
we reserve the right to alter design and
specification without notice.
•No part of this publication may be reproduced,
stored in a retrieval system or transmitted in any
form, electronic, mechanical, photocopied,
recorded, translated or other means without prior
permission from SHARP Electronics (U.K.) Ltd.
•The illustrations, technical information and data
contained in this publication to our best
knowledge, were correct at the time of going to
print.  The right to change specifications, at any
time, without notice, is reserved as part of our
policy of continuous development and
improvement. AC Line Voltage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Single phase 230-240 V, 50 Hz
AC Power requried:
Microwave  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.55kW
Convection  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.85kW
Grill  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.85kW
Convection/Microwave  . . . . . . . . . . . . . . . . . . . . . . .2.95kW
Grill/Microwave . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.95kW
Output Power:
Microwave  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .900W (IEC 60705)
Grill Heater  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1400W (700Wx2)
Convection Heater  . . . . . . . . . . . . . . . . . . . . . . . . . . .1400W
MAFF heating category  . . . . . . . . . . . . . . . . . . . . . . . . .E
Microwave frequency  . . . . . . . . . . . . . . . . . . . . . . . . . .2450 MHz
Outside Dimensions  . . . . . . . . . . . . . . . . . . . . . . . . . . .550(W) x 368(H) x 537(D)mm
Cavity Dimensions  . . . . . . . . . . . . . . . . . . . . . . . . . . . .375(W) x 272(H) x 395(D) mm
Oven capacity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.4 cu.ft (40 litres)
Cooking uniformity  . . . . . . . . . . . . . . . . . . . . . . . . . . . .Turntable diameter (362mm)
Nett Weight  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Approx. 23kg
R-953/963M O/M  16/03/2000  10:54  Page 37 
						

							SHARP ELECTRONICS (U.K.) LTD
Manchester, U. K.
0990 274 277. 
PRINTED IN THE UK 
TINS-A208URR0
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