Schwinn Journey 15 Manual

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Read all maintenance instructions fully before you start any repair work. In some conditions, an assistant is necessary to do 
the necessary tasks.
!Equipment	must	be	regularly	examined	for	damage	and	repairs.	The	owner	is	responsible	to	make	sure	that	regular	
maintenance is done. Worn, damaged or loose components must be repaired or replaced immediately. Only manufac-
turer supplied components can be used to maintain and repair the equipment.
WARNING
ATTENTION
DANGER
IMMEDIATE ACTION REQUIRED
CAUTION 
To reduce the risk of electrical shock, always unplug the power cord and wait 5 minutes before cleaning, 
maintaining or repairing this machine.
Daily:  Before	each	use,	examine	the	exercise	machine	for	loose,	broken,	damaged,	or	worn	parts.	 
Do	not	use	if	found	in	this	condition.	Repair	or	replace	all	parts	at	the	first	sign	of	wear	or	damage.	
After each workout, use a damp cloth to wipe your machine and Console fr\
ee of sweat.
Note:	Avoid	excessive	moisture	on	the	Console.
Weekly:  Clean the machine to remove any dust, dirt, or grime from the surfaces. Check for smooth seat 
slider operation. If needed, apply a very thin coating of silicone lube \
to ease operation.
Note:	Do	not	use	petroleum	based	products.
Monthly  
or after 20 hours:  Check pedals and crank arms and tighten as necessary. Make sure all bolts and screws are tight. 
Tighten as necessary.
  NOTICE:			Do	not	clean	with	a	petroleum	based	solvent	or	an	automotive	cleaner.	Be	sure	to	keep	the	Console	free	of	
moisture.
maInTenanCe  
						

							32
A
B
C
C
D
E
F
G H
J K
I
M
R QN
O
P
S T
U V
J
D
X
W
AA
YZ
CC
BB
DD
EEA
J L
A Console LHR Cables WFlywheel
B Console Mast MCHR Sensors XBrake Assembly
C Pedals NSeat YRPM Sensor
D Crank Arms OSeat Post w/ Slider ZSpeed Sensor Magnet
E Left Shroud PAdjustment Knob AAServo Motor
F Power Inlet QSeat Post Shroud BBDrive	Belt
G Right Shroud RWater Bottle Holder CCDrive	Pulley
H Top Shroud SRear Stabilizer DDHandlebar Mount Cover
I Mast Gasket TLevelers EET-handle
J Data	Cable UFront Stabilizer
K Handlebars VTransport Wheels
Maintenance Parts  
						

							33
TroublesHooTIng
Condition/ProblemThings to Check Solution
No display/partial display/
unit will not turn on Check electrical (wall) 
outlet Make sure unit is plugged into a functioning wall outlet.
Check connection on 
console Connection should be secure and undamaged. Replace adapter 
or connection at unit if either are damaged.
Check data cable integrity All wires in cable should be intact. If any are visibly crimped or 
cut, replace cable.
Check data cable
connections/orientation Be sure cable is connected securely and oriented properly. Small 
latch on connector should line up and snap into place.
Check console display for 
damage Check for visual sign that console display is cracked or otherwise 
damaged. Replace Console if damaged.
Console	Display If Console only has partial display and all connections are fine, 
replace the Console.
If the above steps do not resolve the problem, contact Customer 
Care for further assistance.
Unit operates but Contact 
HR not displayed HR cable connection at 
Console Be sure cable is connected securely to Console.
Sensor grip Be sure hands are centered on HR sensors. Hands must be kept 
still with relatively equal pressure applied to each side.
Dry	or	calloused	hands Sensors may have difficulty with dried out or calloused hands. 
A conductive electrode cream (heart rate cream) can help make 
better conduct. These are available on the web or at medical or 
some larger fitness stores.
Handlebar If tests reveal no other issues, Handlebars should be replaced.
Unit operates but 
Telemetric HR not 
displayed Chest Strap (optional)
Strap should be “POLAR®” compatible and uncoded. Make sure 
strap is directly against skin and contact area is wet.
Interference Try	moving	unit	away	from	sources	of	interference	(TV,	Micro-
wave, etc).
Replace Chest Strap If interference is eliminated and HR does not function, replace 
strap.
Replace Console If HR still does not function, replace Console.
Unit operates but 
Telemetric HR displayed 
incorrectly Interference
Make sure that the HR receiver is not blocked by a personal 
electronic device in the left side of the media tray. 
Console displays “E2” error 
code Check data cable integrity
All wires in cable should be intact. If any are cut or crimped, 
replace cable.
Check data cable
connections/orientation Be sure cable is connected securely and oriented properly. Small 
latch on connector should line up and snap into place.
Console Electronics If tests reveal no other issues, contact Customer Care for further 
assistance.
No speed/RPM reading, 
Console displays “Please 
Pedal” error code Check data cable integrity
All wires in cable should be intact. If any are cut or crimped, 
replace cable.
Check data cable
connections/orientation Be sure cable is connected securely and oriented properly. Small 
latch on connector should line up and snap into place.
Check magnet position 
(requires shroud removal) Magnet should be in place on pulley.   
						

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Condition/ProblemThings to Check Solution
Check Speed Sensor 
(requires shroud removal) Speed sensor should be aligned with magnet and connected to 
data cable. Realign sensor if necessary. Replace if there is any 
damage to the sensor or the connecting wire.
Console shuts off (enters 
sleep mode) while in use Check electrical (wall) 
outlet Make sure unit is plugged into a functioning wall outlet.
Check connection on 
console Connection should be secure and undamaged. Replace adapter 
or connection at unit if either are damaged.
Check data cable integrity All wires in the cable should be intact. If any are cut or crimped, 
replace cable.
Check data cable
connections/orientation Be sure cable is connected securely and oriented properly. Small 
latch on connector should line up and snap into place.
Reset Machine Unplug unit from electrical outlet for 3 minutes. Reconnect to 
outlet. 
Check magnet position 
(requires shroud removal) Magnet should be in place on pulley.
Check Speed Sensor 
(requires shroud removal) Speed sensor should be aligned with magnet and connected to 
data cable. Realign sensor if necessary. Replace if there is any 
damage to the sensor or the connecting wire.
Unit rocks/does not sit 
level Check leveler adjustment
Adjust levelers until bike is level.
Check surface under unit Adjustment	may	not	be	able	to	compensate	for	extremely	uneven	
surfaces. Move bike to level area.
Pedals loose/unit difficult 
to pedal Check pedal to crank arm 
connection Pedal should be tightened securely to crank. Insure connection is 
not cross-threaded.
Check	crank	arm	to	axle	
connection Crank	should	be	tightened	securely	to	axle.	Be	sure	cranks	are	
connected at 180 degrees from each other.
Clicking sound when 
pedaling Check pedal to crank arm 
connection Remove pedals and reattach.
Seat post movement Check locking pin Be sure adjustment pin is locked into one of the seat post adjust-
ment holes.
Check adjustment knob Be sure knob is securely tightened.  
						

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WarranTy
Who Is Covered
This warranty is valid only to the original purchaser and is not transfe\
rable or applicable to any other person(s).
What Is Covered
Nautilus, Inc. warrants that this product is free from defects in materi\
als and workmanship, when used for the purpose intended, under normal conditions, and provided it receives 
proper care and maintenance as described in the Product’s Assembly and Owner’s manual.  This warranty is good only for authentic, original, legitimat\
e machines manufactured by 
Nautilus, Inc. and sold through an authorized agent and used in the Unit\
ed States or Canada. 
Terms
•	 Frame     10 years
•	 Mechanical parts   2 years
•	 Electronics    1 year
•	 Labor     90 days 
           (Labor support does not include the installation of replacem\
ent parts involved in the initial product assembly and preventative maintenance services.)
How Nautilus Will Support the Warranty
Throughout the terms of the warranty coverage, Nautilus, Inc. will repai\
r any machine that proves to be defective in materials or workmanship. Nautilus reserves the right to replace 
the product in the event a repair is not possible.  When Nautilus determ\
ines replacement is the correct remedy, Nautilus may apply a limited credit reimbursement toward another 
Nautilus Inc. brand Product, at our discretion.  This reimbursement may \
be prorated based on length of ownership. Nautilus, Inc. provides repair service within major metropolitan 
areas. Nautilus, Inc reserves the right to charge the consumer for trave\
l outside these areas. Nautilus Inc. is not responsible for dealer labor or maintenance charges beyond the 
applicable warranty period(s) stated herein. Nautilus, Inc. reserves t\
he right to substitute material, parts or products of equal or better quality if identical materials or products are 
not available at the time of service under this warranty. Any replacement of the product under the terms of the Warranty in no way extends the original Warranty period. Any 
limited credit reimbursement may be prorated based on length of ownershi\
p. THESE REMEDIES ARE THE EXCLUSIVE AND SOLE REMEDIES FOR ANY BREACH OF WARRANTY.
What You Must Do
•	 Retain appropriate and acceptable Proof of Purchase.
•	 Operate, maintain, and inspect the Product as specified in the  Produc\
t Documentation (Manuals, (Assembly, Owner’s Manuals, etc.).
•	 Product must be used exclusively for the purpose intended.
•	 Notify Nautilus within 30 days after detecting an issue with the Product\
.
•	 Install replacement parts or components in accordance with any Nautilus \
instructions.
•	 Perform diagnostic procedures with a trained Nautilus, Inc representativ\
e if requested.
What Is Not Covered
•	 Damage due to abuse, tampering or modification of the Product, failure\
 to properly follow assembly instructions, maintenance instructions, or safety warnings as stated in the 
Product Documentation (Assembly, Owner’s Manuals, etc), damage due to improper storage or the effect of enviro\
nmental conditions such as moisture or weather, misuse, 
mishandling, accident, natural disasters, power surges.
•	 A machine placed or used in a commercial or institutional setting.  This\
 includes gyms, corporations, work places, clubs, fitness centers and any public or privately entity that 
has a machine for use by its members, customers, employees or affiliat\
es.
•	 Damage caused by exceeding maximum user weights as defined in the Prod\
uct’s Owner’s manual or warning label.
•	 Damage due to normal usage and wear and tear.
•	 This warranty does not extend to any territories or countries outside th\
e United States and Canada.
How to Obtain Service
For Products purchased directly from Nautilus, Inc. contact the Nautilus\
 office listed on the Contacts page of the products Owner’s manual. You may be required to return the 
defective component to a specified address for repair or inspection, a\
t your expense. Standard ground shipping of any warranty replacement parts will be paid by Nautilus, Inc. For 
products purchased from a retailer, you may be asked to contact your retailer for warranty support.
Exclusions
The preceding warranties are the sole and exclusive express warranties m\
ade by Nautilus, Inc. They supersede any prior, contrary or additional representations, whether oral or 
written. No agent, representative, dealer, person or employee has the authority to alter or increase the obligati\
ons or limitations of this warranty. Any implied warranties, including 
the WARRANTY OF MERCHANTABILITY and any WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, are limited in duration to the term of the applicable\
 express warranty 
provided above, whichever is longer. Some states do not allow limitations on how long an implied warranty l\
asts, so the above limitation may not apply to you.
Limitation of Remedies
EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW, THE PURCHASER’S EXCLUSIVE REMEDY IS LIMITED TO REPAIR OR REPLACEMENT OF ANY COMPONENT DEEMED BY 
NAUTILUS, INC. TO BE DEFECTIVE UNDER THE TERMS AND CONDITIONS STATED HEREIN. IN NO EVENT WILL NAUTILUS, INC. BE LIABLE FOR ANY SPECIAL, C\
ONSEQUENTIAL, 
INCIDENTAL, INDIRECT OR ECONOMIC DAMAGES, REGARDLESS OF THE THEORY OF LIABILITY \
(INCLUDING, WITHOUT LIMITATION, PRODUCT LIABILITY, NEGLIGENCE OR OTHER 
TORT) OR FOR ANY LOST REVENUE, PROFIT, DATA, PRIVACY OR FOR ANY PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE USE OF THE FITNESS MACHINE EVEN IF 
NAUTILUS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS\
 EXCLUSION AND LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL 
PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INCIDENTAL TYPE DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO 
YOU.
State Laws
This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.
Expirations
If the warranty has expired, Nautilus, Inc. may assist with replacements\
 or repairs to parts and labor, but there will be a charge for these services. Contact a Nautilus® \
office for 
information on post-warranty parts and services. Nautilus® does not g\
uarantee availability of spare parts after expiration of warranty period.
International Purchases
If you purchased your machine outside of the United States consult your \
local distributor or dealer for warranty coverage.  
						

							8002143.081513.E
EN
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