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Samsung Young 2 Owners Manual

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    							Accessibility
    111
    Entering text using the keyboard
    To display the keyboard, tap the text input field, and then tap anywhere on the screen twice 
    quickly.
    When you touch the keyboard with your finger, the device reads aloud the character buttons 
    under your finger. When you hear the character you want, release your finger from the screen 
    to select it. The character is entered and the device reads the text aloud.
    Entering additional characters
    Tap and hold a button on the keyboard. If additional characters are available via the button, 
    a pop-up window appears above the keyboard showing the characters. To select a character, 
    drag your finger on the screen until you hear the character you want, and then release it.
    Changing the input language
    To add input languages, open the Apps screen and tap Settings  Language and input. 
    Then, tap 
     next to Samsung keyboard  Select input languages and select the 
    languages to use.
    To change the input language, tap 
    , and then tap anywhere on the screen twice quickly.
    Editing text
    Use the local contextual menu to move the cursor or copy and paste text.
    Open the local contextual menu by dragging your finger upwards and then to the right on 
    the screen without releasing it. Tap and hold the screen and draw a circle around the menu 
    with your finger to explore the menu. Then, release your finger when you hear 
    Change 
    granularity
    . Tap the screen again and draw a circle around the menu to explore the menus. 
    Then release your finger when you hear the reading unit you want.
    When you edit text, set the reading unit to either word or character for your convenience. In 
    selection mode, the device selects text according to the reading unit you selected. 
    						
    							Accessibility
    112
    Drag your finger up, down, left, or right to listen to the text. When the text you want to edit is 
    read aloud, use the following actions:
    rDeleting text: Tap the delete button on the keyboard.
    rSelecting text using selection mode: Activate selection mode to select and listen to 
    the text. To activate selection mode, open the local contextual menu and select 
    Cursor 
    control
      Start selection mode. Scroll to the left or right to listen to the text before 
    or next to the currently-selected text. To deactivate selection mode, open the local 
    contextual menu and select 
    Cursor control  End selection mode.
    rSelecting entire text: Open the local contextual menu and select Cursor control  
    Select all. All text in the document will be selected.
    rCopying or cropping text: Select text using the local contextual menu. Then, open the 
    local contextual menu and select 
    Cursor control. Select Copy to copy the selected text or 
    select 
    Cut to cut the selected text. The selected text is copied to the clipboard.
    rPasting text: Place the cursor at the point where the text should be inserted, open the 
    local contextual menu, and then select 
    Cursor control  Paste.
    Entering text by voice
    You can enter text by voice. To display the keyboard, tap the text input field, and then tap 
    anywhere on the screen twice quickly.
    When you tap and hold 
    , the device displays a pop-up window showing the keyboard 
    options. Drag your finger on the screen without releasing it. When 
     is selected, release your 
    finger. Then, say the words that you want to enter in the text field. The spoken words appear 
    as text on the screen and the device reads them aloud.
    To enter additional text, select the microphone button and say the words.
    Changing the input language
    While entering text by voice, select English (UK) and select a language to change the input 
    language.
    To add languages to the list, select 
    English (UK)  Add more languages, deselect 
    Automatic, and then select languages to use. 
    						
    							Accessibility
    113
    Changing the font size
    Use this feature to change the font size. The device provides various font sizes to make the 
    device more convenient for visually impaired users. Setting the font size to 
    Huge may not be 
    available in some apps.
    On the Apps screen, tap 
    Settings  Accessibility  Font size.
    Magnifying the screen
    Use this feature to magnify the screen and to zoom in on a specific area.
    On the Apps screen, tap 
    Settings  Accessibility  Magnification gestures, and then tap 
    the 
    Magnification gestures switch to activate it.
    rZooming in and out: Tap the screen three times quickly to zoom in on a specific area. Tap 
    the screen three times quickly again to return.
    rExploring the screen by scrolling: Use two fingers to scroll through the magnified screen.
    rAdjusting zoom ratio: Tap the screen with two fingers on the magnified screen. Then, 
    spread two fingers apart or pinch them together to adjust the ratio.
    rKeyboards on the screen cannot be magnified.
    rWhen this feature is activated, the performance of some apps, such as Phone and 
    Calculator, may be affected.
    Turning off all sounds
    Set the device to mute all device sounds, such as media sounds, and the caller’s voice during 
    a call.
    On the Apps screen, tap 
    Settings  Accessibility, and then tick Turn off all sounds. 
    						
    							Accessibility
    114
    Mono audio
    Set the device to switch the sound output from stereo to mono when a headset is connected. 
    Mono output combines stereo sound into one signal that is played through all headset 
    speakers. Use this if you have a hearing impairment or if a single earbud is more convenient.
    On the Apps screen, tap 
    Settings  Accessibility, and then tick Mono audio.
    Setting tap and hold delay options
    Set the recognition time for tapping and holding the screen.
    On the Apps screen, tap 
    Settings  Accessibility  Touch & hold delay, and then select an 
    option.
    Interaction control
    Activate interaction control mode to restrict the device’s reaction to inputs while using apps. 
    Use this mode when you want to allow others only limited access to and control of your 
    media or data.
    1 On the Apps screen, tap Settings  Accessibility  Interaction control.
    2 Tap the Interaction control switch to activate it.
    3 Press and hold the Home button and the Volume button down simultaneously while 
    using an app.
    4 Adjust the size of the frame or draw a line around an area that you want to restrict.
    5 Tap Done.
    The device displays the restricted area. If you tap the screen or press buttons, such as the 
    Home button, they will not work in this area.
    To deactivate interaction control mode, press and hold the Home button and the Volume 
    button down simultaneously. 
    						
    							Accessibility
    115
    Auto rotate screen
    Allow or prevent the interface from rotating automatically when you rotate the device.
    To fix the screen in portrait orientation, open the Apps screen, tap 
    Settings  Accessibility, 
    and then deselect 
    Auto rotate screen.
    Screen timeout
    Set the length of time the device waits before turning off the display’s backlight.
    On the Apps screen, tap 
    Settings  Accessibility  Screen timeout and select an option.
    Answering or ending calls
    Change the method of answering or ending calls.
    On the Apps screen, tap 
    Settings  Accessibility  Answering/ending calls.
    Use the following options:
    rThe home key answers calls: Set the device to answer a call when you press the Home 
    button.
    rThe power key ends calls: Set the device to end a call when you press the Power button. 
    						
    							Accessibility
    116
    Using other useful features
    rSearching by voice: Use voice commands to search for webpage content. Use this feature 
    when you are on the move and cannot use your hands to enter text.
    rUsing the notifications panel: Drag the status bar downwards to open the notifications 
    panel. You can view missed calls, new messages, adjust the screen brightness, and more. 
    Refer to 
    Notifications panel for more information.
    rUsing shortcuts to contacts: Add shortcuts to contacts on the Home screen to make calls 
    or send messages more conveniently. Refer to 
    Adding shortcuts for contacts to the Home 
    screen
     for more information.
    rUsing the voice recorder: Record or play voice memos. Refer to Voice Recorder for more 
    information. 
    						
    							117
    Troubleshooting
    Before contacting a Samsung Service Centre, please attempt the following solutions. Some 
    situations may not apply to your device.
    When you turn on your device or while you are using the device, it 
    prompts you to enter one of the following codes:
    rPassword: When the device lock feature is enabled, you must enter the password you set 
    for the device.
    rPIN: When using the device for the first time or when the PIN requirement is enabled, you 
    must enter the PIN supplied with the SIM or USIM card. You can disable this feature by 
    using the Lock SIM card menu.
    rPUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly 
    several times. You must enter the PUK supplied by your service provider.
    rPIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with 
    the SIM or USIM card. For more information, contact your service provider.
    Your device displays network or service error messages
    rWhen you are in areas with weak signals or poor reception, you may lose reception. Move 
    to another area and try again. While moving, error messages may appear repeatedly.
    rYou cannot access some options without a subscription. For more information, contact 
    your service provider.
    Your device does not turn on
    rWhen the battery is completely discharged, your device will not turn on. Fully charge the 
    battery before turning on the device.
    rThe battery may not be inserted properly. Insert the battery again.
    rWipe both gold-coloured contacts and insert the battery again. 
    						
    							Troubleshooting
    118
    The touch screen responds slowly or improperly
    rIf you attach a protective cover or optional accessories to the touch screen, the touch 
    screen may not function properly.
    rIf you are wearing gloves, if your hands are not clean while touching the touch screen, 
    or if you tap the screen with sharp objects or your fingertips, the touch screen may 
    malfunction.
    rThe touch screen may malfunction in humid conditions or when exposed to water.
    rRestart your device to clear any temporary software bugs.
    rEnsure that your device software is upgraded to the latest version.
    rIf the touch screen is scratched or damaged, visit a Samsung Service Centre.
    Your device freezes or has fatal errors
    If your device freezes or hangs, you may need to close apps or reinsert the battery and turn 
    on the device to regain functionality. If your device is frozen and unresponsive, press and hold 
    the Power button and the Volume button down simultaneously for more than 7 seconds to 
    restart it.
    If this does not solve the problem, perform a factory data reset. On the Apps screen, tap 
    Settings  Backup and reset  Factory data reset  Reset device  Erase everything. 
    Before performing the factory data reset, remember to make backup copies of all important 
    data stored in the device.
    If the problem is still not resolved, contact a Samsung Service Centre.
    Calls are not connected
    rEnsure that you have accessed the right cellular network.
    rEnsure that you have not set call barring for the phone number you are dialling.
    rEnsure that you have not set call barring for the incoming phone number.
    Others cannot hear you speaking on a call
    rEnsure that you are not covering the built-in microphone.
    rEnsure that the microphone is close to your mouth.
    rIf using a headset, ensure that it is properly connected. 
    						
    							Troubleshooting
    119
    Sound echoes during a call
    Adjust the volume by pressing the Volume button or move to another area.
    A cellular network or the Internet is often disconnected or audio 
    quality is poor
    rEnsure that you are not blocking the device’s internal antenna.
    rWhen you are in areas with weak signals or poor reception, you may lose reception. You 
    may have connectivity problems due to issues with the service provider’s base station. 
    Move to another area and try again.
    rWhen using the device while moving, wireless network services may be disabled due to 
    issues with the service provider’s network.
    The battery icon is empty
    Your battery is low. Recharge or replace the battery.
    The battery does not charge properly (For Samsung-approved 
    chargers)
    rEnsure that the charger is connected properly.
    rIf the battery terminals are dirty, the battery may not charge properly or the device may 
    turn off. Wipe both gold-coloured contacts and try charging the battery again.
    rThe batteries in some devices are not user-replaceable. To have the battery replaced, visit 
    a Samsung Service Centre.
    The battery depletes faster than when first purchased
    rWhen you expose the battery to very cold or very hot temperatures, the useful charge 
    may be reduced.
    rBattery consumption increases when you use messaging features or some apps, such as 
    games or the Internet.
    rThe battery is consumable and the useful charge will get shorter over time. 
    						
    							Troubleshooting
    120
    Your device is hot to the touch
    When you use apps that require more power or use apps on your device for an extended 
    period of time, your device may feel hot to the touch. This is normal and should not affect 
    your device’s lifespan or performance.
    Error messages appear when launching the camera
    Your device must have sufficient available memory and battery power to operate the camera 
    app. If you receive error messages when launching the camera, try the following:
    rCharge the battery or replace it with a battery that is fully charged.
    rFree some memory by transferring files to a computer or deleting files from your device.
    rRestart the device. If you are still having trouble with the camera app after trying these 
    tips, contact a Samsung Service Centre.
    Photo quality is poorer than the preview
    rThe quality of your photos may vary, depending on the surroundings and the 
    photography techniques you use.
    rIf you take photos in dark areas, at night, or indoors, image noise may occur or images 
    may be out of focus.
    Error messages appear when opening multimedia files
    If you receive error messages or multimedia files do not play when you open them on your 
    device, try the following:
    rFree some memory by transferring files to a computer or deleting files from your device.
    rEnsure that the music file is not Digital Rights Management (DRM)-protected. If the file is 
    DRM-protected, ensure that you have the appropriate licence or key to play the file.
    rEnsure that the file formats are supported by the device. If a file format is not supported, 
    such as DivX or AC3, install an app that supports it. To confirm the file formats that your 
    device supports, visit 
    www.samsung.com. 
    						
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