samsung un60es8000f User Manual
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jacks. Incorrect or loose connections may cause color problems or a blank screen. The color is poor or the picture is not bright enough. Adjust the Picture options in the TV menu (go to Picture Mode / Color / Brightness / Sharpness) Adjust the Energy Saving option in the TV menu (go to System → Eco Solution → Energy Saving)
Try resetting the picture to view the default picture settings (go to Picture → Reset Picture). There is a dotted line on the edge of the screen. If the Picture Size is set to Screen Fit, change it to 16:9. Change the cable/satellite box resolution. The picture is black and white. If you are using an AV composite input,
connect the video cable (yellow) to the Green jack of Component on the TV. When changing channels, the picture freezes or is distorted or delayed. If the TV is connected to a cable box, try to reset the box. (Disconnect and then reconnect the AC cord and wait until the cable box reboots. It may take up to 20 minutes.) Set the output resolution of the cable box to 1080i or 720p.
Sound (Troubleshooting) First, perform the Sound Test to determine if your TV audio is operating properly. (Go to Support → Self Diagnosis → Sound Test). If the audio is OK, the sound problem may be caused by the source or signal. There is no sound or the sound is too low at maximum volume. Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc.)
connected to your TV. The picture is good but there is no sound. Set the Speaker Select option to TV Speaker in the Sound menu. If you are using an external device, check the device’s audio output option. (Ex. You may need to change your cable box’s audio option to HDMI if you have the box connected to your TV using an HDMI cable.) If you are using a DVI to HDMI cable, a
separate audio cable is required. If your TV has a headphone jack, make sure there is nothing plugged into it. Reboot the connected device by disconnecting, and then reconnecting device’s power cable. The speakers are making an inappropriate noise. Check cable connections. Make sure a video cable is not connected to an audio input.
For antenna or cable connections, check the signal information. A low signal level may cause sound distortion. Perform the Sound Test feature. (Support → Self Diagnosis → Sound Test )
Antenna (Air / Cable) Connection (Troubleshooting) The TV is not receiving all channels. Make sure the coaxial cable is connected securely. Run Auto Program to add available channels to the channel list. Go to Channel → Auto Program then select Cable and make sure to select the correct Cable TV signal type. There are 3 options, STD, HRC and IRC. Most cable systems use STD.
Verify the antenna is positioned correctly. No caption on digital channels. Check the Caption Setup menu. Try changing Caption Mode Service1 to CC1 . Some channels may not have caption data. The picture is distorted: macro block error, small block, dots, pixelization. The compression of video contents may
cause picture distortion, especially with fast moving pictures such as sports and action movies. A weak signal can cause picture distortion. This is not a TV problem.