Samsung UN55MU6300 User Manual

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I Can't Hear the Sound Clearly
When the TV has difficulties with sound, these steps may help resolve the problem.
Testing the sound
   Settings  Support  Self Diagnosis  Start Sound Test
If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the 
broadcast signal's strength.
The problemTry this!
There is no sound or the 
sound is too low at maximum 
volume.
Check the volume control of the device (cable or satellite box, DVD,...

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There Is a Problem with the Broadcast
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
The problemTry this!
“Weak or No Signal” 
displayed in TV mode/
cannot find channel.
Select    Source to confirm that the correct input source has been selected.
If the TV is not connected to a cable or satellite box, run Auto Program to search for channels 
(   Settings  Broadcasting  Auto Program).
The TV is not receiving all 
channels.
Confirm that the coaxial cable...

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The TV Won't Connect to the Internet
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The problemTry this!
The TV cannot connect to 
your network or apps (for 
Internet compatible models 
only).
Make sure the TV has a network connection (   Settings  General  Network  
Network Status).
Contact your Internet service provider.
The wireless network 
connection failed.Confirm your wireless modem/router is on and connected to the Internet.
The...

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Anynet+ (HDMI-CEC) Isn't Working
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
The problemTry this!
Anynet+ does not work.
Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices 
only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to Anynet+ (HDMI-CEC) (   Settings  General  External Device Manager  
Anynet+ (HDMI-CEC)) and see if Anynet+...

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I Have Trouble Launching/Using Apps
When apps aren't working, these steps may help resolve the problem.
The problemTry this!
I launched an app, but 
it's in English. How can I 
change the language?
Languages supported by the app may be different from the user interface language. The ability 
to change the language depends on the service provider.
My application is not 
working.
Check with the service provider.
Refer to the Help section on the application service provider's website.
My...

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Other Issues
Use these procedures to resolve other issues that may occur.
The problemTry this!
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat. The heat 
from the panel is dissipated through internal vents running along the top of the TV. The 
bottom, however, may feel hot to the touch after extended use. Children watching TV need 
constant adult supervision to prevent them from touching the TV. This heat, however, is not 
a defect and does not affect...

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The problemTry this!
There is an intermittent loss 
of audio or video.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting the TV to a 
wall, we recommend using cables with 90-degree connectors.
There are small particles on 
the TV's bezel.This is part of the product’s design and is not a defect.
PIP is not available.
PIP is available only when...

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Precautions and Notes
You can get instructions and information that you must read after installation.
Before Using the Recording and Timeshift Functions
Read these instructions before using Recording and Timeshift.
Before using the recording and schedule recording functions
 "Recording is not supported in the U.S.A. and Canada.
 ●To set up a Schedule Recording, you must first set the TV's clock. Set the Clock (   Settings  General 
 System Manager  Time  Clock).
 ●You can set up a maximum...

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 ●When using the Record or Schedule Recording function, the actual recording may start a second or two later 
than the specified time.
 ●If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external 
device, the priority is given to the Schedule Recording.
 ●Connecting a recording device to the TV automatically deletes abnormally saved recorded files.
 ●If the Off Timer o r Auto Power Off has been set, the TV will override these settings, continue to...

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Read Before Using APPS
Read this information before using APPS.
 ●Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, 
certain features, applications, and services may not be available on all devices or in all territories. Visit http://
www.samsung.com for more information on specific device information and content availability. Services and 
content availability are subject to change without prior notice.
 ●Samsung Electronics takes no...