samsung un55es7500f User Manual

may be a problem with the TV. Contact 
Samsung’s Call Center for assistance.
No: Select No  if you can hear sound 
from the speakers. There may be a 
problem with your external equipment. 
Please check your connections. If the 
problem persists, refer to the external 
device’s user manual.
 
●Signal Information
(digital channels only)
The reception quality of over-the-
 

air HD channels is either perfect or 
the channels are unavailable. Signal 
Information displays HD channel 
signal strength so you can adjust your 
antenna to increase signal strength and 
receive HD channels.
 
●Reset
Reset all setting to factory defaults 
except for your network settings.
To reset your TV to default setting, 
follow these steps:
 

1. 
Go to the Reset  menu. (Support  
→  
Self Diagnosis  → Reset
)
2.  
The PIN input screen appears. Enter 
the PIN using your remote.
3.  
When done, the PIN screen disappear 
automatically. The message All 
the settings will return to factory 
defaults. appears.
4.  
Select  Ye s. All settings have been 
reset. The TV will turn off and on 
again automatically. The Setup 
 

screen appears. For more information 
about Setup, see user manual.
 
●Troubleshooting
If your TV seems to be having a 
problem, access the troubleshooting 
guide for a solution.
Software Update
Menu  → Support 
→ Software Update
The Software Update menu lets you 
upgrade your TV’s software to the 
latest version.
 

Current Version: This is the software 
version already installed in the TV.
Upgrading to the Latest Version You can upgrade in four ways: 
– By USB
 
– Online
 
– Alternative Software
 
– Standby Mode Upgrade
The four methods are explained in the 
following pages.
 
NBe careful not to turn off the power  

until the upgrade is complete. The 
TV will turn off and on automatically 
after completing the software 
upgrade. When you upgrade 
software, all video and audio 
settings you have made will return to 
their default settings. We advise you 
to write down your settings so that 
you can easily reset them after the 
upgrade.
 
●By USB 

To upgrade the By USB, follow these 
steps:
1.  
Visit  www.samsung.com.
2.  
Download the latest USB software 
upgrade exe archive to your 
computer.
3.  
Extracts the exe archive to your 
computer. You should have a single 
folder with the same name as the 
exe file.
4.  
Copy the folder to a USB flash drive.
 

5. 
Turn on the TV, and then insert the 
USB flash drive into the USB port of 
the TV.
6.  
In the TV’s menu, go to  Support 
→ 
Software Update.
7.  
Select  By USB.
 
NPlease be careful not to remove 
the USB drive until the upgrade is 
complete.
 
●Online
The Online function lets you download 
 

the upgrade software directly from the 
Internet into your TV and then upgrade 
the software in one operation. To use 
Online, you must have configured your 
TV to connect to your network and the 
TV must be connected to the Internet. 
See the "Setting up the Wired or 
Wireless Network" instructions.
To upgrade using the Online, follow 
these steps:1.  
Select  the  Online. The Connecting to 
 

Server message appears.
2.  
If there is a download available, 
the Download pop-up appears with 
a progress bar and the download 
starts.
3.  
When the download is complete, 
the Upgrade Query screen appears 
with three choices:  Upgrade Now, 
Upgrade Later , or Don't Upgrade.
 
– If you select the Upgrade Now
, 
the TV upgrades the software,