Samsung Television HU8550 User Manual
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194195 The ProblemTry this! The Broadcasting option has been deactivated. Broadcasting is only available when the Source is set to TV. The Broadcasting menu cannot be accessed while you watch TV using a cable box or satellite receiver. The settings are lost after 5 minutes or every time the TV is turned off. If the Use Mode is set to Store Demo, the TV's audio and video settings are automatically reset every 5 minutes. Change the Use Mode (Support > Use Mode) to Home Use. There is an intermittent loss of audio or video. Check the cable connections and reconnect them. Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If you are mounting the TV to a wall, we recommend using cables with 90-degree connectors. There are small particles on the TV's bezel. This is part of the product’s design and is not a defect. The PIP menu is not available. PIP functionality is only available when you are viewing video from an HDMI or Component source on the main screen. A POP (TV’s internal banner ad) appears on the screen. Change the Use Mode (Support > Use Mode) to Home Use. The TV is making a popping noise. The expansion and contraction of the TV's outer casing may cause a popping noise. This does not indicate a product malfunction. The TV is safe to use. The TV is making a humming noise. Your TV utilizes high-speed switching circuits and high levels of electrical current. Depending on the TV's brightness level, the TV may seem slightly noisier than a conventional TV. Your TV has undergone strict quality control procedures that meet our demanding performance and reliability requirements. Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange or refund.
196 Before Using the Recording and Timeshift Functions "Availability depends on the specific model and area. Before Using the Recording and Schedule Recording Functions "Recording is not supported in the U.S.A and Canada. ● To set up a Schedule Recording, you must first set the TV's clock. Set the Clock (System > Time > Clock ). ●Recordings are DRM-protected and therefore cannot be played back on a computer or on a different TV. In addition, these files cannot be played back on your TV if its video circuit has been replaced. ●A USB hard drive with a speed of 5,400rpm or above is recommended. However, RAID-type USB hard drives are not supported. ●USB memory sticks are not supported. ●The total recording capacity may vary depending on the amount of available hard drive space and the recording quality level. ●Schedule Recording requires at least 100MB of free space on the USB storage device. Recording will stop if the available storage space falls below 50MB while recording is in progress. ●If the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress, only the recording will stop. ●The maximum recording time is 360 minutes. ●A video is played according to the TV settings. ●If the input signal is changed while recording is in progress, the screen will go blank until the change is made. In this case, recording will resume, but will not be available. ●Device Performance Test must be performed on the USB storage device connected to the TV before a recording can be made. To perform the Device Performance Test, select Recorded TV in the On TV panel or USB Drive in the MULTIMEDIA panel and then select the recording device. When you make a recording on the Guide or Programme Info screen, if the USB storage device has failed in the Device Performance Test, the Format Device and Device Performance Test are performed again. ●When using the Record or Schedule Recording function, the actual recording may start a second or two later than the specified time. ●If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external device, the priority is given to the Schedule Recording. ●Connecting a recording device to the TV automatically deletes abnormally saved recording files. ●If the Off Timer or Auto Power Off has been set, the TV will overide these settings, continue to record, and turn off after the recording has ended. ●For UHD channels, recording is not available.
196197 Before the Using Timeshift Function "Timeshift is not supported in the U.S.A and Canada. ● A USB hard drive with a speed of 5,400rpm or above is recommended. However, RAID-type USB hard drives are not supported. ●USB memory sticks or flash drives are not supported. ●The total recording capacity may vary depending on the amount of available hard drive space and the recording quality level. ●If the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress, only the recording will stop. ●The maximum amount of time available for the Timeshift function is 90 minutes. ●The Timeshift function is not available for locked channels. ●A time-shifted video is played according to the TV settings. ●Before the Timeshift function can be used, the Device Performance Test must be performed on the USB storage device connected to the TV. To perform the Device Performance Test, select Recorded TV in the On TV panel or USB Drive in the MULTIMEDIA panel and then select the recording device. ●The Timeshift function may be terminated automatically once it reaches its maximum capacity. ●The Timeshift function requires at least 1.5GB of free space available on the USB storage device. ●Launching an app, switching to an analogue channel, or changing the TV to a mode that does not support the Timeshift function automatically terminates the Timeshift function. The Timeshift operation will resume if the TV is changed back to a digital channel again. ●For UHD channels, Timeshift is not available.
198 Read Before Using 3D Viewing Mode "This function is only available on the UHD 8500 and 8700 series. 3D Precautions [Warning ●When viewing a 3D video under a fluorescent lamp (50 Hz – 60 Hz) or 3-wavelength lamp, you may notice a small amount of screen flickering. " If this occurs, dim or turn off the light. ● Switching the input mode while watching a 3D movie may disable the 3D function on the TV. " As a result, the 3D glasses may not function and the movie may not be displayed properly. ● Ensure you are within the working distance of the glasses when you view a 3D video. " The images may not be viewable in 3D if you move outside of the working distance for 3 seconds. "If the 3D glasses are moved outside of their working distance, the signal from the TV will disconnect and the glasses’ 3D function will turn off after several seconds. When this happens, the red LED will turn on for 3 seconds. ● If you lie on your side while watching TV with 3D active glasses, the picture may appear dark or may not be visible. The actual 3D effect may be experienced differently depending on the viewer. The 3D effect may not be visible if the visual ability of your left eye differs greatly from the visual ability of your right eye. ●If a part of the 3D glasses or lenses is defective or damaged, it cannot be repaired and the glasses should be replaced. If the glasses stop working within the warranty period, the glasses can be repaired or replaced for free. If the glasses have been damaged due to the fault of the customer or the warranty period has expired, a new pair of glasses will have to be purchased. ●The 3D glasses may not work properly due to interference from other 3D products or electronic devices that operate on the 2.4GHz frequency such as a microwave oven or Internet AP. If the 3D function malfunctions due to interference, please move all other electronic or wireless communication devices as far away from the glasses and the TV as possible. ●The vividness of the image may appear degraded if you view 3D video in a place that is exposed to direct sunlight or illumination. ●The 3D glasses may malfunction if there is an electric field or metallic object such as a steel plate nearby. Keep the glasses as far away as possible from electric fields and metallic objects. ●With SSG-3570 model glasses, the glasses may power off if you remain stationary while viewing 3D video for an extended period of time. ●With SSG-3570 model glasses, if the 3D glasses do not function immediately after you put them on when the TV is in 3D mode, take them off and then put them back on.
198199 [Caution IMPORTANT HEALTH AND SAFETY INFORMATION FOR 3D IMAGES. READ THE FOLLOWING CAUTIONS BEFORE YOU OR YOUR CHILD USE THE 3D FUNCTION. ●Adults should frequently check on children who are using the 3D function. If there are any complaints of tired eyes, headaches, dizziness, or nausea, stop the child from viewing the 3D TV and ensure that they rest. ●Do not use the 3D glasses for other purposes such as general wear, sunglasses, protective goggles, etc. ●Some viewers may experience discomfort such as dizziness, nausea, and headaches while viewing 3D TV. If you experience any of these symptoms, stop viewing the 3D TV, remove the 3D glasses, and rest for awhile. ●Watching 3D pictures for an extended period of time may cause eye strain. If you experience any eye strain, stop viewing the 3D TV, remove the 3D glasses, and rest for awhile. ●Do not use the 3D function or 3D glasses while walking or moving around. Using the 3D function or 3D Active Glasses while moving around may result in injury from running into objects, tripping, and/or falling. ●Do not sleep with the 3D glasses on. You can damage or break the temples. ●The temples on your 3D glasses are not foldable. Forcing the temples to fold will damage the 3D glasses. ●With SSG-3570 model glasses, do not shake your 3D glasses repeatedly. Shaking the glasses will power them on and can cause the battery to discharge faster than it would normally. ●With SSG-5100GB and SSG-5150GB models glasses, there is a danger of explosion if the battery is incorrectly replaced. ●With SSG-5100GB and SSG-5150GB models glasses, make sure to replace the battery with the same type.
200 [Safety Precautions The following safety instructions are to ensure your personal safety and prevent property damage. Please read the following to ensure the proper use of the product. ●Do not place the product in a location exposed to direct sunlight, heat, fire, or water. Exposure may result in a product malfunction or fire. ●Do not apply force to the lenses of the 3D glasses. Do not drop or bend the product. Applying force, dropping, or bending may result in a 3D glasses malfunction. ●Keep the components of the 3D glasses out of reach of children. Especially, ensure children do not swallow any of the components. If your child swallows a component, consult your doctor immediately. ●When cleaning the product, do not spray water or cleaner directly onto the surface of the product. Spraying water or cleaner directly onto the glasses may result in fire or electric shock, damage to the product’s surface, or cause the indicator labels on the product’s surface to come loose. ●Do not apply chemicals containing alcohol, solvent, or surfactant such as wax, benzene, thinner, pesticide, air freshener, lubricant, or cleaner to the product. These chemicals may cause the product’s exterior to be discolored or cracked, or labels or instructions to be removed. Use only a soft cloth such as superfine fibers or cotton flannels for cleaning the product as the surface or the lenses easily crack. Because the product can be easily scratched with foreign substances, make sure to dust off the cloth before using. ●Do not disassemble, or attempt to repair or modify your 3D active glasses by yourself. ●Be careful not to let the temple ends of the 3D active glasses harm your eye. ●Do not sleep with the 3D glasses on. You can break the arms. ●Use your hands to put on or remove the 3D glasses. ●For SSG-5100, SSG-5150 model glasses, use only the specified standard batteries. When replacing the battery, insert the battery so that its polarity (+, –) is correct. Failing to do so may damage the battery or result in fire, personal injury or environmental damage caused by liquid leaking from the battery. ●For SSG-5100, SSG-5150 model glasses, keep the used battery out of the reach of children so that they do not accidently swallow it. If your child swallows the battery, consult your doctor immediately. ●Swallowing the cylindrical (button type) battery can cause serious damage to your internal organs. If this happens, contact a doctor immediately.
200201 S-Recommendation Disclaimer Some of the features recommended by S-Recommendation may not be available, depending on the model. For U.S.A. only S Recommendation with Voice Interaction For recommendations given in response to common speech commands: Voice Interaction is limited to the official language of the country of purchase. Performance may vary based on content availability, the clarity and volume of your voice, and ambient noise levels. Strong regional accents may not be recognized. Certain Samsung Smart TV features may not be available if you do not give your expressed consent to the collection and use of personal information. Certain features within S Recommendation require Internet access and may not be available based on service provider, language, dialect, and region. On TV listings are available from many major video providers and broadcasters. For a complete list of supported video providers, visit www.samsung.com/OnTV. Your remote control may differ from the images shown in this manual. S Recommendation For content recommendations given to fit your TV viewing preferences: Certain Samsung Smart TV features may not be available if you do not give your expressed consent to the collection and use of personal information. Certain features within S Recommendation require Internet access and may not be available based on service provider, language, dialect, and region. On TV listings are available from many major video providers and broadcasters. For a complete list of supported video providers, visit www.samsung.com/ONTV. Your remote control may differ from the images shown in this manual.
202 Supported Resolutions for 3D Modes These specifications apply to the 16:9 display ratio only. HDMI ●3D Mode: (L/R), (T/B) Resolution Frequency (Hz) 1280 x 720p 50 / 60 1920 x 1080i 50 / 60 1920 x 1080p 24 /25 / 30 / 50 / 60 3840 x 2160p 24 /25 / 30 / 50 / 60 Component ResolutionFrequency (Hz) 1280 x 720p 59.94 / 60 1920 x 1080i 59.94 / 60 1920 x 1080p 23.98 / 24 / 29.97 / 30 / 59.94 / 60 Digital Channel ResolutionFrequency (Hz) 1280 x 720p 59.94 / 60 1920 x 1080i 59.94 / 60 Videos/Photos Refer to the "Read Before Playing Photo, Video, or Music Files" section. Computer via HDMI Cable The optimal resolution for computers connected to the TV via an HDMI cable is 1920 x 1080. If you select another resolution, the TV may not display 3D images correctly and may not be able to display the computer video in full screen.
202203 Supported Resolutions for UHD HDMI Connector except for the MHL-to-HDMI Connector If HDMI UHD Color is set to Off ●Resolution: 3840 x 2160p, 4096 x 2160p " The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0, while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2. Frequency (Hz) RGBYCbCr 4:4:4 YCbCr 4:2:2YCbCr 4:2:0 24 / 25 / 30 OOO - 50 / 60 ---O If HDMI UHD Color is set to On ●Resolution: 3840 x 2160p, 4096 x 2160p " The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0, while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2. Frequency (Hz) RGBYCbCr 4:4:4 YCbCr 4:2:2YCbCr 4:2:0 24 / 25 / 30 OOO - 50 / 60 OOOO MHL-to-HDMI Connector ●Resolution: 3840 x 2160p, 4096 x 2160p " The MHL-to-HDMI connector supports the following specifications regardless of the HDMI UHD Color settings. Frequency (Hz) RGBYCbCr 4:4:4 YCbCr 4:2:2YCbCr 4:2:0 24 / 25 / 30 OOO - 50 / 60 ---O
204 Read Before Using Voice, Motion, or Face Recognition Voice, Motion, and Face Recognition Precautions Face Recognition ●This product saves thumbnail images of users' faces for use during the Face Login. ●Logging into the Smart Hub via Face Recognition may be less secure than logging in using an ID and password. Using the TV Camera ●Under some circumstances and under certain legal conditions, the use/misuse of the TV camera may result in illegal actions. There may be obligations under local privacy laws regarding the protection of individuals concerning personal data and on the free movement of such data, and possibly other laws including criminal laws regulating camera surveillance both in the workplace and elsewhere. ●By using the TV camera, users agree that it will not be used (i) in locations where cameras are generally prohibited (such as bathrooms, locker rooms or changing rooms), (ii) in any manner that will result in an invasion of a person’s privacy, or (iii) in violation of any applicable laws, regulations or statutes. ●When you are no longer using the camera, close the lens cover of the camera. This prevents any inadvertent or unintentional camera operation.