Samsung Syncmaster Tc240 User Manual

							4-1Installing the Software
4.Click Connect. The Log On to Windows dialog box appears. 
5. In the “Log On to Windows” dialog box, type your username , password, and domain (if required), and then click OK. 
The Remote Desktop window will open and you will see the deskt op settings, files, and programs that are on the host 
computer. 
 For more information on Remote Desktop Con nections, visit the Microsoft web site. 
 
RealVNC Server 
RealVNC (Virtual Network Computing) is a software program that  allows you to connect to another computer on a network 
and control it remotely. Compared to the Windows terminal se rvice which has a similar function, RealVNC allows only one 
administrator to connect to the server at  a time. That is, if another is connected to the server  as an administrator, the previ ous 
administrator connection will be disconnected. 
In RealVNC, the server and the viewer communicate via th e VNC protocol. You must install a RealVNC server on the 
computer you wish to control remotely, and a VNC viewer on th e computer which remotely controls the computer where the 
RealVNC server is installed. Hence, the RealV NC server program is installed on a XPe client. 
By using this program, you do not have to move  directly to the client site to resolve its problems. Instead, you can connect to  
the client from the server and solve problems re motely. For this reason, RealVNC is being used. 
Only administrators can configure the RealVNC server proper ties. To display the configuration dialog box for RealVNC, 
double-click the RealVNC ic on in the system tray. From this  dialog box, you can run a VNC  server and configure a password 
and various properties. The default password is set to  ‘Administrator’. Note that it is case-sensitive.
Internet Explorer 
 A XPe Client includes Internet Explorer. This program is permitt ed for all users. For more information on Internet Explorer, 
visit the Microsoft website. 
Enhanced Write Filter 
Enhanced Write Filter (EWF) prot ects a flash volume from write access and cons equently, preserves the durability of the flash 
device. EWF provides read and write access through a cache to t he client instead of allowing direct access to a flash volume. 
If EWF is activated, data is not  stored to the flash. The data stored in the cache is only effective while the client is operat ing. 
The cached data will be lost when restarting or shutting down y our client. Therefore, to store the data written to the registry , 
favorites and cookie folders, etc., the c ontent stored in the cache should be transferred to the flash.  An error message is 
displayed when it is not possible to write to the cache due to  a lack of memory. If this message is displayed, you have to 
deactivate EWF to flush the EWF cache. The user can double-c lick the EWF icon on the tray at the bottom right of the screen 
 
						

							Installing the Software4-1
to call the EWF Manager. A user can also change the EWF configuration by entering EWF management commands at the 
command prompt. This task requires the administrator privilege. 
•  Enable disk write protection and restart your computer 
If the EWF is disabled, enable it. If this item is selected, t he cache is flushed and the EWF is enabled. After restarting your 
computer, the configurations and file system  information for the client are written to a cache. You can also perform this 
operation by entering “ewfmgr.exe c: -enable” at t he command prompt and restarting your computer.
• Disable disk write protection and restart your computer  
This item is activated when the EWF is runn ing. If this item is selected, the current states of the client (saved in a cache) 
are saved to a flash volume a nd the EWF is disabled. After restarting your computer, th e configurations and file system 
information for the client are written to a flash volume. You  can also perform this operation by entering “ewfmgr.exe c: -
commitanddisable” at the command prom pt and restarting your computer.
• Write the changes to a disk 
This item is activated when the EWF is runn ing. If this item is selected, the current states of the client (saved in a cache) 
are saved to a flash volume. However, the state of EWF will not be changed. You can also perform this operation by 
entering “ewfmgr.exe c: -commi t” at the command prompt.
 You can view the configurations for  the protected volumes by entering “e wfmgr.exe c:” at the command prompt. 
 
File-Based Write Filter (FBWF)
The File-Based Write Filter (FBWF) protects  the memory of the client from being overwritten by any unauthorized user. By 
restricting excessive writing into the memory, the FBWF allows  you to use the client for a long time. If you request I/O, the 
FBWF has the client perform its operations  using the cache instead of the memory so that the memory can be protected. 
The data saved in the cache is preserved while the client opera tes normally. It is removed when it is restarted or exited. To 
save the changes, you should write the rele vant file onto the disk using the commit command. If you don’t know which file is 
changed, disable the FBWF, change it, and enable it again. 
 
						

							4-1Installing the Software
You can control the FBWF using the various options of the fbwfmgr command at a command prompt.
•Setting the FBWF 
• Current FBWF status : Displays the current  status of the FBWF (Enabled or Disabled).
• Boot command : Displays the FBWF command t hat will be performed at the next boot-up.
• Used memory : Displays the size of the  RAM the FBWF is using. If the current status is set to Disabled, the used 
memory is displayed as 0 KB.
• Maximum memory: Displays the maximum si ze of the RAM that the FBWF can use.
• FBWF Command
• Enable the FBWF and restart  the system : Enables the disabled FBWF and restarts the client. If the client is not 
restarted, only the boot command is  changed to BWF_ENABLE and the current status is not changed.
• Disable the FBWF and restart the system : Disables the enabl ed FBWF and restarts the client. If the client is not 
restarted, only the boot command is changed to FBWF_DISABLE and the current status is not changed.
• Write the changes to the disk : Even if the disks are protecte d by the FBWF, you can add or delete the files you want to 
save on them. To write the chan ges onto the disk, click the [Write  the changes to the disk] button.
• Session Status
• Current session : Displays the volumes being protected by  the FBWF and a list of the folders and files on those 
volumes that are excepted from protection by the FBWF.
• Next session : Select the volumes that will be protected by the FBWF when the client is booted up next time. Also,  select the folders and files that you want  to except from protection by the FBWF.
Windows Media Player 
The XPe Client includes Windows Media Player 6.4. With  Windows Media Player, you can play audio and video files on a 
website.
Control Panel
The Windows Firewall
The Windows Firewall protects your client further. The Windows Fi rewall allows you to restrict incoming data to your client 
from other computers, thus helpi ng to control your client data more effectively. In addition, it also provides a barrier betwee n 
your client and network connections reducing unauthor ized access, viruses, and worms across networks. 
You can think of a firewall as a sentinel which identifies incoming data from the Internet and  other networks. According to the 
firewall settings, incoming data to your co mputer is either permitted or rejected. 
The Windows Firewall is, by default, installe d and activated on your client. However, your administrator can turn it off. You can 
choose and select a different firewall. Theref ore, it is not required for you to use the Windows Firewall. Estimate the functio ns 
of other firewalls and choose the best one to fit your requirement s. To install and run a different firewall, you must turn off the 
Windows Firewall. 
 
						

							Installing the Software4-1
You must be logged on as administrator to turn the Windows Firewall on or off. Follow these steps to turn the Windows 
Firewall on or off.
1. Run the Windows Firewall. 
2. Click on one of these options under the General tab. 
• On (recommended)  : This is the recommended setting for normal use. 
• On with no exceptions  : This settings blocks all unwa nted access to your client, including all requests to programs 
and services selected in the E xceptions tab. Use this setting when you n eed to protect your client to the maximum 
extent. 
• Off (Not recommended)  : Turning off the Windows Firewall may make your client and network more vulnerable to 
viruses and intruders. 
Configuring Utilities 
Local Drive
• C Drive 
The C drive is used for the system. If there is less than 3MB  of free space available, the client OS cannot operate. 
Therefore, always ensure that there is a su fficient amount of free space available. EWF can help maintain available space 
by preventing the C drive being written to directly. 
• Saving Files 
Your client uses a fixed size of flash memo ry. Therefore, it is better to save files to the server rather than to your client.
Mapping a Network Drive
The administrator can map a folder to a ne twork drive. To keep the mapping information after restarting the client, take note o f 
these directions carefully. 
• Select the Reconnect at logon checkbox in the Map Network Drive dialog box.
• If the EWF or FBWF is enabled, the changes are saved on the disk.
Installing MUI (Multi-language User Interface) 
The MUI Setup program helps you set up languages on the XPe client. In addition, you can delete an original language pack 
to extend the available free disk space. If you want to chang e the default language, standards or formats, use the Regional 
Options in the Control Panel.
To add a language to your XPe client, follow these steps:
• Log on as an administrator.
• If the EWF or FBWF is enabled, you must disable it before beginning the installation.
• Click  Start and click  Run. Type  muisetup.exe in the Open box and click  OK. A list of languages that can be installed is 
displayed as shown below. Log on as an administrator.
• Select the language you want to install and click Install from the File menu. The installation will begin. Log on as an  administrator.
 
						

							4-1Installing the Software
You can delete an original language pack using the Delete menu in the  File menu. 
This operation deletes the original language pack only and  does not delete the copy installed on your XPe Client.
Recover the System
Overview
The XPe Client provides a recovery function which allows y ou to revert to a backed up system when encountering a serious 
problem. You can back up an OS image wh ich is working normally to USB memory or the PXE server. You can revert to a 
backed up image when your client has one of these problems: 
• When a system file is deleted accidentally or is corrupted 
•  When the client computer is unstable or there is a problem with a device driver  
• When problems occur, after installing a new program or device 
• When the client computer is infected with a virus
• When Windows XP Embedded fails to start When a system file is deleted accidentally or is corrupted 
How to Recover the System
•Recovery Using USB Memory 
By following these steps, you ca n save all necessary files to USB memory, and boot up with  the backed up system on the 
USB memory and recover the system.
• Perform system formatting for your USB me mory in order to make it bootable.
• Save the Windows XP Embedded image and the Backup/Recovery  Utility which will be recovered later to your USB 
memory.
• Boot up with the USB memory.
• Recover the system using the Windows XP Embedded image  and the Backup/Recovery Utility in the USB memory.
• Recovery Using Network Booting
This method is provided thro ugh the PXE (Preboot eXecutio n Environment) server. The PXE sever provides a client/
server interface based on TCP/IP, DHCP, and TFTP. It allows an  administrator at a remote location to configure and boot 
the operating system onto a  client over a network. 
• Implement a PXE server.
• Save the Windows XP Embedded image and the Backup/Recove ry Utility which will be recovered later onto the PXE 
server.
• Boot the client via the network.
• Recover the system using the Windows XP Embedded image  and the Backup/Recovery Utility saved on the PXE 
server via the network.
 For more information, refer to  the PXE Server User Manual.  
 
						

							Installing the Software4-2
4-2 Natural Color
What is Natural Color?
One of the problems with using a PC is that the colors you see on the screen are different from the colors of printed pictures or 
source images input through a scanner or digital camera. Natu ral Color is a color management system developed by Samsung 
Electronics to resolve this problem. This software works wit h Samsung products only and enables you to adjust the displayed 
colors on the screen to match the colors of  the printed pictures. For more information, refer to the online help of the software (F1). 
The Natural Color is provided online. You can do wnload it from the website below and install;
http://www.samsung.com/us/consumer/learningresou rces/monitor/naturalcolorexpert/pop_download.html
4-3 MagicTune
What is MagicTune?
 MagicTune is a software program that helps with monitor adj ustments by providing comprehensive descriptions of monitor 
functions and easy-to-understand guidelines. 
You can adjust the product wit h the mouse and the keyboard without usi ng the operating buttons of the product.
Installing the Software
1.Insert the installation CD  into the CD-ROM drive. 
2. Select the MagicTune setup program. 
 If the pop-up screen for the software installation does no t appear on the main screen, find and double-click the 
MagicTune setup file on the CD-ROM.
 
3. Select the installation language and click [Next].
4. Complete the remaining software installation steps a ccording to the instructions displayed on the screen.
 • The software may not work properly if you do not restart the computer after the installation.
• The  MagicTune icon may not appear depending on th e computer system and the product specifications.
• If the shortcut icon does not appear, press the F5 key.
 
Restrictions and Problems with the Installation (MagicTune™)
The installation of MagicTune™may be affected by the  graphics card, motherboard and the networking environment. 
System Requirements
OS
• Windows 2000
• Windows XP Home Edition
• Windows XP Professional
• Windows Vista
 For MagicTune™, Windows 2000 or later is recommended.  
 
						

							4-4Installing the Software
Hardware
• At least 32MB of memory 
• At least 60MB of free space on the hard disk drive 
 For more information, refer to the website. 
Removing the Software
You can only remove MagicTune™through [Add or Remove Programs ] in Windows.
To remove MagicTune™, complete the following steps.
1.Click [Start] select [Settings], and select [Control Panel] from the menu.
For Windows XP, click [Start], and select [Control Panel] from the menu. 
2. Double-click the [Add or Remove Pr ograms] icon in the Control Panel. 
3. In the [Add/Remove] window, find and select MagicTune™so that it is highlighted. 
4. Click [Change or Remove Programs] to remove the software. 
5. Select [Yes] to start removing MagicTune™. 
6. Wait until a message box appears informing you that the software has been removed completely. 
 For technical support, the FAQ (frequently asked questions) or information about the software upgrade for MagicTune™, 
please visit our website.  (http://www.samsung.com/ )
 
4-4 MultiScreen
What is MultiScreen?
MultiScreen enables users to use the monitor by partitioning multiple sections.
Installing the Software
1.Insert the installation CD  into the CD-ROM drive. 
2. Select the MultiScreen setup program.
 If the pop-up screen for the software installation does no t appear on the main screen, find and double-click the 
MultiScreen setup file  on the CD-ROM.
 
3.When the Installation Wizard appears, click [Next].
4. Complete the remaining software installation steps a ccording to the instructions displayed on the screen.
 The software may not work properly if you do not restart the computer after the installation.
• The MultiScreen icon may not appear depending on t he computer system and the product specifications.
• If the shortcut icon does not appear, press the F5 key.
 
Restrictions and Problems with the Installation (MultiScreen)
The MultiScreen installation may be affected by the gra phics card, motherboard and the networking environment. 
 
						

							Installing the Software4-4
Operating System
OS
• Windows 2000
• Windows XP Home Edition
• Windows XP Professional
• Windows Vista
 For MultiScreen, the operating systems Windows 2000 or later is recommended.  
Hardware
• At least 32MB of memory 
• At least 60MB of free space on the hard disk drive 
Removing the Software 
Click [Start], select [Settings]/[Control Panel], and then double-cli ck [Add or Remove Programs]. 
Select MultiScreen from the program li st and click the [Add/Delete] button. 
 
						

							5-1Troubleshooting
5 Troubleshooting
5-1 Monitor Self-Diagnosis
 • You can check if the product is working properly using the Self-Diagnosis function.
• If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform  the self-diagnosis function according to the procedures below.
 
1.Turn the product and the PC off.
2. Separate the signal cable from the product. 
3. Turn the product on. 
4. If the product is working properly, the  message appears.
In this case, if a blank screen is displayed again, make sure  that there is no problem with the PC and the connection. The prod uct 
is working properly.
5-2 Before Requesting Service
 Please check the following before requesting After-Sales servic e. If the problem continues, please contact your nearest 
Samsung Electronics Service Center.
 
A blank screen appears / I cannot turn the product on
Is the power cord connected properly? Check the connection status of the power cord.
Is the  message displayed on the 
screen? Check the cable connecting the PC and the product.
If the message appears on the 
screen even if the cable is 
properly connected, recheck t he input signal by pressing the 
 /SOURCE button of the product.
Is the  message displayed on the 
screen?  This occurs when the signal from the graphics card exceeds 
the maximum resolution or th
e maximum frequency of the 
product.
In this case, set up the appropriate resolution and the fre-
quency for the product.
Is a blank screen displayed and does the power LED blink at 
a 1 second interval? This occurs when the power saving function is running.
If you click the mouse or press any key, the screen will be 
turned on.
The on screen adjustment menu (OSD) does not appear.
Did you cancel the screen adjustment?
Check if the  function is set to Off.
The color is weird / The picture is displayed in black and white
Is the entire screen displayed in  the same color as if viewing 
the screen through a cellophane paper?  Check the cable connection to the computer.
Reinsert the graphics card in
to the computer completely.
Check if the  is set to .
Is the graphics card configured correctly? Set up the graphics card referring to the user manual. 
 
						

							Troubleshooting5-2
The display area suddenly moves to an edge or to the center.
Did you change the graphics card or the driver?Please press the [AUTO] button to run the auto adjustment 
function.
Did you change the resolution and frequency appropriate to 
the product? Set the resolution and the frequency to the appropriate values 
in the graphics card 
Refer to the (Standard Signal Mode Table) 
Is the graphics card configured correctly?
Set up the graphics card referring to the user manual. 
The pictures are out-of-focus.
Did you change the resolution and the frequency appropriate 
to the product? Set the resolution and the frequency to the appropriate values 
in the graphics card
Refer to the (Standard Signal Mode Table) 
The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.
Did you install the device driver for the product?
Windows ME/XP/2000 : Set the color again by selecting Con-
trol Panel 
→ Display → Settings.
Is the graphics card configured correctly? Configure the color again in accordance with the new graph-
ics card driver. 
When I connect the monitor, the Unk nown monitor, Plug&Play (VESA DDC) mo nitor found message is displayed.
Did you install the device driver for the product? Install the device driver referring to the descriptions about the 
driver installation.
Check if all the Plug&Play (VESA DDC) functions are sup-
ported referring to the User Manual of the graphics card. Install the device driver referring to the descriptions about the 
driver installation.
A “beep, beep” sound is heard when booting the computer.
If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.
Problems rela
ted to Audio
No sound Ensure that the audio cable is firmly connected to both the 
audio-in port on your monitor and the audio-out port on your 
sound card.
Check the volume level.
Sound level is too low. Check the volume level.
If the volume is still too low after turning the control to its max-
imum, check the volume contro l on the computer sound card 
or software program.