Samsung Syncmaster S23a350h User Manual

							Using the product3-16
 INFORMATION
Customized KeyYou can set the function of the Customized Key to one of the following.
•  < Angle> - < Bright> -  - 
Auto Source•  - The monitor automatically selects an input signal.
•  - Users have to manually select an input signal. Not applicable to analog (D-SUB)-or-digital (DVI)-dedicated models. 
Display TimeThe OSD automatically disappears if no action is taken by the user.
You can determine the time to wait before the OSD is hidden.
•  -  -  - 
Menu TransparencyYou can select the transparency of the OSD.
•  - 
MenuDescription
INFORMATIONShows the frequency and resolution set on the PC.  For models with an Analog interface only,  is not shown in the 
.
 
MenuDescription
 
						

							4-1Installing the Software
4 Installing the Software
4-1 Natural Color
What is Natural Color ?
 
This software works only for Samsung products and enables adjusting the displayed colors on the product and matches the 
colors on the product with the colors of the printed pictures. For more information, refer to the online help of the software (F1).
 
The Natural Color is provided online. You can download it from the website below and install;
http://www.samsung.com/us/consumer/learningresources/monitor/naturalcolorexpert/pop_download.html 
 
						

							Installing the Software4-2
4-2 MagicTune
What is MagicTune?
 MagicTune is a software program that helps with monitor adjustments by providing comprehensive descriptions of monitor 
functions and easy-to-understand guidelines. 
Users can adjust the product with the mouse and the keyboard without using the operating buttons of the product.
Installing the Software
1.Insert the installation CD into the CD-ROM drive. 
2.Select the MagicTune setup program. 
 If the pop-up screen for the software installation does not appear on the main screen, find and double-click the 
MagicTune setup file on the CD-ROM.
 
3.Select the installation language and click [Next].
4.Complete the remaining software installation steps according to the instructions displayed on the screen.
 • The software may not work properly if you do not restart the computer after the installation.
• The  MagicTune icon may not appear depending on the computer system and the product specifications.
• If the shortcut icon does not appear, press the F5 key.
 
Restrictions and Problems with the Installation (MagicTune™)
The installation of MagicTune™may be affected by the graphics card, motherboard and the networking environment. 
System Requirements
OS
•Windows 2000
•Windows XP Home Edition
•Windows XP Professional
•Windows Vista 32Bit
•Windows 7 32Bit
 For MagicTune™, Windows 2000 or later is recommended.  
Hardware
•At least 32MB of memory 
•At least 60MB of free space on the hard disk drive 
 For more information, refer to the website. 
Removing the Software
You can only remove MagicTune™through [Add or Remove Programs ] in Windows.
To remove MagicTune™, complete the following steps.
1.Click [Start] select [Settings], and select [Control Panel] from the menu.
For Windows XP, click [Start], and select [Control Panel] from the menu. 
2.Double-click the [Add or Remove Programs] icon in the Control Panel. 
 
						

							4-2Installing the Software
3.In the [Add/Remove] window, find and select MagicTune™so that it is highlighted. 
4.Click [Change or Remove Programs] to remove the software. 
5.Select [Yes] to start removing MagicTune™. 
6.Wait until a message box appears informing you that the software has been removed completely. 
 For technical support, the FAQ (frequently asked questions) or information about the software upgrade for MagicTune™, 
please visit our website. 
 
 
						

							Installing the Software4-3
4-3 MultiScreen
What is MultiScreen ?
MultiScreen enables users to use the monitor by partitioning multiple sections.
Installing the Software
1.Insert the installation CD into the CD-ROM drive. 
2.Select the MultiScreen setup program.
 If the pop-up screen for the software installation does not appear on the main screen, find and double-click the 
MultiScreen setup file on the CD-ROM.
 
3.When the Installation Wizard appears, click [Next].
4.Complete the remaining software installation steps according to the instructions displayed on the screen.
 • The software may not work properly if you do not restart the computer after the installation.
• The MultiScreen icon may not appear depending on the computer system and the product specifications.
• If the shortcut icon does not appear, press the F5 key.
 
Restrictions and Problems with the Installation (MultiScreen)
The MultiScreen installation may be affected by the graphics card, motherboard and the networking environment. 
Operating System
OS
•Windows 2000
•Windows XP Home Edition
•Windows XP Professional
•Windows Vista 32Bit
•Windows 7 32Bit
 For MultiScreen, the operating systems Windows 2000 or later is recommended.  
Hardware
•At least 32MB of memory 
•At least 60MB of free space on the hard disk drive 
Removing the Software 
Click [Start], select [Settings]/[Control Panel], and then double-click [Add or Remove Programs]. 
Select MultiScreen from the program list and click the [Add/Delete] button. 
 
						

							5-1Troubleshooting
5 Troubleshooting
5-1 Monitor Self-Diagnosis
 • You can check if the product is working properly using the Self-Diagnosis function.
• If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform 
the self-diagnosis function according to the procedures below.
 
1.Turn the product and the PC off.
2.Separate the signal cable from the product .
3.Turn the product on. 
4.If the product is working properly, the  message appears.
In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The 
product is working properly.
 
						

							Troubleshooting5-2
5-2 Before Requesting Service
 Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest 
Samsung Electronics Service Center.
 
A blank screen appears / I cannot turn the product on
Is the power cord connected properly? Check the connection status of the power cord.
Is the  message displayed on the 
screen?(Connected using the D-sub cable)
Check the cable connecting the PC and the product.
(Connected using the DVI cable)
If the message appears on the screen even if the cable is 
properly connected, recheck the input signal by pressing the [ 
 ] button of the product.
Is the  message displayed on the 
screen? This occurs when the signal from the graphics card exceeds 
the maximum resolution or the maximum frequency of the 
product.
In this case, set up the appropriate resolution and the fre-
quency for the product.
Is a blank screen displayed and does the power LED blink at 
a 1 second interval?1.This occurs when the power saving function is running.
If you click the mouse or press any key, the screen will be 
turned on.
2.If the “Check Signal Cable” condition persists for more than 
five minutes, Lossless mode will be activated.In Lossless 
mode, the backlight of the monitor will turn off.
Did you connect with a DVI cable?If you connect the DVI cable when the PC has booted up or if 
you reconnect the DVI cable after disconnecting the cable 
while using a PC, the screen may not be displayed because 
some graphics cards do not output the video signal.
In this case, reboot the PC while the DVI cable is connected.
Blank spaces are found at the top and bottom of the screen 
when an [HDMI] or [HDMI-DVI] cable is connected to the 
monitor and PC.Blank spaces on the screen are not caused by the monitor.
The cause of the problem is the PC or graphics card, and can 
be fixed by adjusting the screen size in the HDMI or DVI 
option of the graphics card settings menu.
If the graphics card settings menu has no option to adjust the 
screen size, update the graphics card driver to the latest ver-
sion.
(Please contact the graphics card or computer manufacturer 
for details on how to adjust the screen settings.)
THE IMAGE IS TOO LIGHT OR TOO DARK.
Adjust the  and .
(Refer to the , )
The display brightness can differ according to the mode set for < Angle>.
If < Bright> is set to , the display brightness can differ according to the input signal.
The on screen adjustment menu (OSD) does not appear.
Did you cancel the screen adjustment? Check if the OSD Adjustment Lock function is set to Off.
 
						

							5-2Troubleshooting
The color is weird / The picture is displayed in black and white
Is the entire screen displayed in the same color as if viewing 
the screen through a cellophane paper? Check the cable connection to the computer.
Reinsert the graphics card into the computer completely.
Is the graphics card configured correctly? Set up the graphics card referring to the user manual. 
The display area suddenly moves to an edge or to the center.
Did you change the graphics card or the driver?Please press the [AUTO] button to run the auto adjustment 
function.
Did you change the resolution and frequency appropriate to 
the product?Set the resolution and the frequency to the appropriate values 
in the graphics card 
refer to the (Standard Signal Mode Table) 
Is the graphics card configured correctly? Set up the graphics card referring to the user manual. 
The pictures are out-of-focus.
Did you change the resolution and the frequency appropriate 
to the product?Set the resolution and the frequency to the appropriate values 
in the graphics card
refer to the (Standard Signal Mode Table) 
The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card.
Did you install the device driver for the product?Windows XP : Set the color again by selecting Control Panel 
→ Appearance and Themes → Display → Settings. 
Windows ME/2000 : Set the color again by selecting Control 
Panel → Display → Settings. 
Windows Vista : Change the color settings by selecting Con-
trol Panel → Appearance and Personalization → Personaliza-
tion → Display settings.
Windows 7 : Change the color settings by selecting Control 
Panel → Appearance and Personalization → Display → 
Adjust resolution → Advanced settings → Monitor.
(For more information, refer to the Windows user manual for 
the computer.)
Is the graphics card configured correctly?Configure the color again in accordance with the new graph-
ics card driver. 
When I connect the monitor, the Unknown monitor, Plug&Play (VESA DDC) monitor found message is displayed.
Did you install the device driver for the product?Install the device driver referring to the descriptions about the 
driver installation.
Check if all the Plug&Play (VESA DDC) functions are sup-
ported referring to the User Manual of the graphics card.Install the device driver referring to the descriptions about the 
driver installation.
When I look at the exterior edges of the product, small alien substances appear on it. 
Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black 
edges, such things may be seen. This is not a defect of the product.
A “beep, beep” sound is heard when booting the computer.
If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.
 
						

							Troubleshooting5-3
5-3 FAQ
FAQ!PLEASE TRY THE FOLLOWING!
How can I change the frequency (refresh rate) of the video 
signal?You have to change the frequency of the graphics card.
Windows XP : Change the frequency by selecting Control 
Panel 
→ Appearance and Themes → Display → Settings 
→ Advanced → Monitor, and then change the refresh rate 
under Monitor Settings. 
Windows ME/2000 : Change the frequency by selecting Con-
trol Panel  
→ Display  → Settings → Advanced → Monitor, 
and then change the refresh rate under Monitor Settings.
Windows Vista : Change the frequency by selecting Control 
Panel → Appearance and Personalization → Personalization 
→ Display settings
 → Advanced settings → Monitor, and 
then change the refresh rate under Monitor Settings. 
Windows 7 : Change the frequency by selecting Control Panel 
→ Appearance and Personalization → Display → Adjust reso-
lution 
→ Advanced settings → Monitor, and then change the 
refresh rate under Monitor Settings. 
(For more information, refer to the User Manual of the com-
puter or the graphics card.)
How can I change the resolution?Windows XP : Change the resolution by selecting Control 
Panel → Appearance and Themes → Display → Settings. 
Windows ME/2000 : Change the resolution by selecting Con-
trol Panel → Display → Settings. 
Windows Vista : Change the resolution by selecting Control 
Panel → Appearance and Personalization → Personalization 
→ Display settings.
Windows 7 : Change the resolution by selecting Control Panel 
→ Appearance and Personalization → Display → Adjust reso-
lution.
(For more information, refer to the User Manual of the com-
puter or the graphics card.)
How can I use the power saving function?Windows XP : Configure it by selecting Control Panel → 
Appearance and Themes → Display → Screen Saver Setting 
or configure it in the BIOS Setup of the computer.
Windows ME/2000 : Configure it by selecting Control Panel → 
Display → Screen Saver Setting or Configure it in the BIOS 
Setup of the computer. 
Windows Vista : Change settings by selecting Control Panel 
→ Appearance and Personalization → Personalization → 
Screen Saver. You can also use the BIOS SETUP menu on 
the PC.
Windows 7 : Change settings by selecting Control Panel → 
Appearance and Personalization → Personalization → 
Screen Saver. You can also use the BIOS SETUP menu on 
the PC.
(For more information, refer to the Windows user manual for 
the computer.)
 
						

							6-1More Information
6 More Information
6-1 Specifications
 Design and specifications are subject to change without prior notice.  Class B (Information Communication equipment for residential use)
This device is registered for EMC requirements for home use (Class B). It can be used in all areas. 
(Class B equipment emits less electromagnetic waves than Class A equipment.)
 
MODEL NAMES19A350B
Panel
Size 18.5 inches (47 cm)
Display area 409.8 mm (H) x 230.4 mm (V)
Pixel Pitch 0.3 mm (H) x 0.3 mm (V)
Synchroniza-
tionHorizontal 30 ~ 81 kHz
Vertical 56 ~ 75 Hz
Display Color 16.7 M
ResolutionOptimum resolution 1366x768 @ 60 Hz
Maximum resolution 1366x768 @ 60 Hz 
Input Signal, TerminatedRGB Analog, DVI(Digital Visual Interface) Compliant Digital RGB
0.7 Vp-p ± 5%
separate H/V sync, Composite, SOG
TTL level (V high ≥ 2.0V, V low ≤ 0.8V)
Maximum Pixel Clock 89MHz (Analog,Digital)
Power SupplyThis product supports 100-240 V.Since the standard voltage may differ from 
country to country, please check the label on the back of the product.
Signal Cable15pin-to-15pin D-sub cable,  Detachable
DVI-D to DVI-D connector, Detachable
Dimensions (WxHxD) / Weight 454.7 x 287.8 x 57.5  mm (17.9 x 11.3 x 2.3 inches) (Without Stand)
454.7 x 368.5 x 214.2  mm (17.9 x 14.5 x 8.4 inches) (With Stand) / 2.4 kg (5.29 
lbs)
Environmen-
tal consider-
ationsOperatingOperating Temperature : 50°F ~ 104°F (10°C ~ 40°C)
Humidity :10 % ~ 80 %, non-condensing
StorageStorage Temperature : -4°F ~ 113°F (-20°C ~ 45°C)
Humidity : 5 % ~ 95 %, non-condensing
Tilt 0° ~21°( ±2°)