Samsung Syncmaster Fx2490hd User Manual

							Troubleshooting5-2
PROBLEMS RELATED TO AUDIO
No soundEnsure that the audio cable is firmly connected to both the audio-in port on 
your monitor and the audio-out port on your sound card.
(Refer to Connecting to a Computer) 
Check the volume level.
The sound level is too low. Check the volume level.
If the volume is still too low after turning the control to its maximum, check 
the volume control on the computer  sound card or software program.
PROBLEMS RELATED TO REMOTE CONTROL 
The remote control buttons do not res pond. Check the battery polarities (+/-).
Check if the batteries have been exhausted.
Check if the power is on.
Check if the power cord is securely connected.
Check if a special fluorescent or neon lamp is on in the vicinity.
NOTE ON THE PRODUCT APPEARANCE
You may see small particles if you look closely at 
the edge of the bezel surrounding the screen. This is part of the product
s design and is not a defect.
 
						

							5-3Troubleshooting
5-3 FAQ
FAQPLEASE TRY THE FOLLOWING!
How can I change the frequency of the video sig-
nal? You have to change the frequency of the graphics card.
Windows XP : Change the frequency by selecting Control Panel 
→ 
Appearance and Themes 
→ Display → Settings → Advanced → Moni-
tor, and then change the refresh rate under Monitor Settings. 
Windows ME/2000 : Change the frequency by selecting Control Panel  
→ 
Display  
→ Settings → Advanced →  Monitor, and then change the 
refresh rate under Monitor Settings.
Windows Vista : Change the frequency by selecting Control Panel  → 
Appearance and Personalization  → Personalization → Display settings
 → 
Advanced settings → Monitor, and then change the refresh rate under 
Monitor Settings. 
Windows 7 : Change the frequency by selecting Control Panel  → Appear-
ance and Personalization → Display  → Adjust resolution 
→ Advanced 
settings 
→ Monitor, and then change the refresh rate under Monitor Set-
tings. 
(For more information, refer to the  User Manual of the computer or the 
graphics card.)
How can I change the resolution? Windows XP : Change the resolution by selecting Control Panel  → 
Appearance and Themes  → Display → Settings. 
Windows ME/2000 : Change the resolution by selecting Control Panel  → 
Display  → Settings. 
Windows Vista : Change the resolution by selecting Control Panel → 
Appearance and Personalization  → Personalization → Display settings.
Windows 7 : Change the resolution by selecting Control Panel  → Appear-
ance and Personalization → Display  → Adjust resolution.
(For more information, refer to the  User Manual of the computer or the 
graphics card.)
How can I use the power saving function? Windows XP : Configure it by selecting Control Panel  → Appearance and 
Themes  → Display  → Screen Saver Setting or configure it in the BIOS 
Setup of the computer.
Windows ME/2000 : Configure it  by selecting Control Panel → Display → 
Screen Saver Setting or Configure it  in the BIOS Setup of the computer. 
Windows Vista : Change settings by selecting Control Panel  → Appear-
ance and Personalization → Personalization  → Screen Saver. You can 
also use the BIOS SETUP menu on the PC.
Windows 7 : Change settings by selecting Control Panel  → Appearance 
and Personalization  → Personalization  → Screen Saver. You can also use 
the BIOS SETUP menu on the PC.
( For more in formation, refer to the Windows user manual for the com-
puter. )
How can I clean the outer case Panel? Disconnect the power cord and then clean the mo nitor with a soft cloth, 
using either a plain water.
Do not leave any detergent or scratches on the case.
Do not let any water enter the monitor.
 
						

							Troubleshooting5-3
Can I watch digital TV broadcasting with an ana-
log TV?No.
The analog TV cannot interpret digital signals. Therefore, a digital TV is 
required to watch digital TV broadcasting.
Can I use my present antenna to receive digital 
broadcasting? As for existing analog TV, digital TV is designed so that digital broadcast-
ing signals are received via both indoor and outdoor antennas.
If signal reception is very good in your environment, you can watch digital 
broadcasts with your existing indoor antenn
a. If not, it is better to install an 
outdoor antenna.
FAQPLEASE TRY THE FOLLOWING!
 
						

							6-1More Information
6 More Information
6-1 Specifications
 Design and specifications are subject to change without prior notice.   Class B (Information Communication Equipment for Home Use) 
This device is registered for EMC requir ements for home use (Class B). It can be  used in all areas. (Class B equipment 
emits less electromagnetic waves than Class A equipment.)
 
MODEL NAMEFX2490HD
PanelSize 24 inches (61 cm)
Display area 531.36 mm (H) X 298.89 mm  (V) (20.9 inches X 11.8 inches)
Pixel Pitch0.27675 mm (H) X 0.27675 mm (V) (0.010896 inches X 0.010896 
inches)
SynchronizationHorizontal 30~81 kHz
Vertical56~75 Hz
Color 16.7M
ResolutionOptimum resolution 1920x1080 @ 60 Hz
Maximum resolution 1920x1080 @ 60 Hz 
Input Signal, Terminated
Analog(D-Sub port), Digital DVI(HDMI port) 0.7 Vp-p ± 5 %
Separate Type H/V Sync, Composite TTL Level (V high ≥ 2.0 V, V 
low  ≤ 0.8 V)
Maximum Pixel Clock 148.500 MHz (Analog, Digital)
Power Supply 
This product supports 100 – 240 V. Since the standard voltage 
may differ from country to country, please check the label on the 
back of the product.
(DC 14V   4.5A)
Dimensions (WxHxD) / Weight (Simple stand) 579.0 x 363.0 x 36.5 mm (22.8 x 14. 3 x 1.4 inches) (Without 
Stand)
579.0 x 436.0 x 216.0 mm (22.8 x  17.2 x 8.5 inches) (With Stand) 
/ 5.3 kg (11.7 Ibs)
Environmental considerationsOperating Temperature : 50°F ~ 104°F (10°C ~ 40°C)
Humidity : 10 % ~ 80 %, non-condensing
Storage Temperature : -4°F ~ 113°F (-20°C ~ 45°C)
Humidity : 5 % ~ 95 %, non-condensing
Tilt -1˚ ~ 21 ˚ (±1˚)
 
						

							More Information6-2
6-2 Power Saving Function
This product provides a power saving function that automatically turns the screen off when the product is not used for a 
predetermined period of time to reduce power consumption. If t he product enters power saving mode, the power LED turns to a 
different color to indicate that the product is in power saving mode. 
When the product is in power saving mode, the power is not turn ed off and you can turn the screen on again by pressing any key 
or clicking the mouse. However, the power saving function only wo rks when the product is connected to a computer that provides 
the power saving function.
 • The actual power consumption may be di fferent from the indicated power consumption above if the system conditions or 
settings are changed.
• If there is no power cut-off switch, the power consum ption is 0 only when the power cord is disconnected.
• DPM(Display Power Management) Function does not work if  you used in conjunction with the [HDMI] port of this 
product. 
 
POWER SAVING  FUNCTIONNORMAL OPERATIONPOWER SAVING MODE(DPM)POWER OFF (POWER  BUTTON)
Power LED OnBlinks Off
Power Consumption 35 Watts
Analog : less than 0.3 Watts less than 0.3 Watts
 
						

							6-3More Information
6-3 Contact SAMSUNG WORLDWIDE
 • If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care 
center.
 
NORTH AMERICA
U.S.A 1-800-SAMSUNG(726-7864) http://www.samsung.com
CANADA 1-800-SAMSUNG(726-7864)http://www.samsung.com
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LATIN AMERICA
ARGENTINA 0800-333-3733http://www.samsung.com
BRAZIL 0800-124-421
4004-0000 http://www.samsung.com
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COLOMBIA 01-8000112112 http://www.samsung.com
COSTA RICA 0-800-507-7267http://www.samsung.com
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EL SALVADOR 800-6225http://www.samsung.com
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HONDURAS 800-7919267 http://www.samsung.com
JAMAICA 1-800-234-7267http://www.samsung.com
NICARAGUA 00-1800-5077267http://www.samsung.com
PANAMA 800-7267http://www.samsung.com
PUERTO RICO 1-800-682-3180http://www.samsung.com
REP. DOMINICA 1-800-751-2676http://www.samsung.com
TRINIDAD & TOBAGO 1-800-SAMSUNG(726-7864) http://www.samsung.com
VENEZUELA 0-800-100-5303http://www.samsung.com