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Samsung Syncmaster C23a750x User Manual

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    							81
    Troubleshooting Guide
    9
    9 Troubleshooting Guide
    "
    Not Optimum Mode " is displayed. This message appears if the signal from the 
    graphics card exceeds the maximum resolution or 
    frequency for the product.
    Change the maximum resolution and frequency to 
    suit the product performance, referring to 
    Standard Signal Mode Table (page87).
    The images on the screen look distorted. Check the cable connection to the product (Refer  to "3.2 Connecting and Using a PC")
    The screen is not clear. The screen is blurry. Adjust  Coarse(page54) and  Fine(page55).
    Remove any accessories (video extension cable, 
    etc) and try again.
    Set the resolution and frequency to the 
    recommended level. (Refer to "10.1 General")
    The screen appears unstable and shaky. Check that the resolution and frequency for the  PC are within the range of resolution and 
    frequency compatible with the product, and if 
    required, change the settings, referring to 
    Standard Signal Mode Table (page87) in this 
    manual and the INFORMATION menu on the 
    product.
    There are shadows or ghost images left on the 
    screen.
    The screen is too bright. The screen is too dark. Adjust 
    Brightness(page52) and Contrast (page53).
    Screen color is inconsistent. Change the COLOR settings. (Refer to 
    "Configuring Tint" ON PAGE 57)
    The colors on the screen have a shadow and are 
    distorted. Change the 
    COLOR settings. 
    (Refer to "Configuring Tint" ON PAGE 57)
    White does not really look white. Change the COLOR settings. 
    (Refer to "Configuring Tint" ON PAGE 57)
    There is no image on the screen and the power 
    LED blinks every 0.5 to 1 second. The product is in power-saving mode.
    Press any key on the ke
    yboard or move the 
    mouse to return to the previous screen.
    Sound issue
    There is no sound.  Check the connection of the audio cable or adjust  the volume. 
    Check the volume.
    Screen issue
     
    						
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    Troubleshooting Guide
    9
    9 Troubleshooting Guide
    The volume is too low.
     Adjust the volume.
    If the volume is still low after turning it up to the 
    maximum level, adjust th e volume on your PC 
    sound card or software program.
    Source device issue
    A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is  booting, have your PC serviced.
    Sound issue
     
    						
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    Troubleshooting Guide
    9
    9 Troubleshooting Guide
    9.2 Q & A
    QuestionAnswer
    How can I change the 
    frequency? Set the frequency on your graphics card.
    zWindows XP: Select Control Panel Appearance and 
    Themes Display Settings Advanced Monitor, and 
    adjust Refresh rate under Monitor settings.
    zWindows ME/2000: Select Control 
    Panel Display Settings Advanced Monitor, and 
    adjust Refresh rate under Monitor settings.
    zWindows Vista: Select Control Panel Appearance and 
    Personalization Personalization Display 
    Settings Advanced Settings Monitor, and adjust Refresh 
    rate under Monitor settings.
    zWindows 7: Select Control Panel Appearance and 
    Personalization Display Sc
    reen Resolution Advanced 
    settings Monitor, and adjust Refresh rate under Monitor 
    settings.
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    Troubleshooting Guide
    9
    9 Troubleshooting Guide
     Refer to the user manual for your PC or graphics card for further instructions on adjustment. 
    How can I change the 
    resolution?zWindows XP: Go to Control Panel Appearance and 
    Themes Display Settings and adjust the resolution.
    zWindows ME/2000: Go to Control Panel Display Settings 
    and adjust the resolution.
    zWindows Vista: Go to Control Panel Appearance and 
    Personalization Personalize Display Settings and adjust the 
    resolution.
    zWindows 7: Go to Control Panel Appearance and 
    Personalization Display Adjust Resolution and adjust the 
    resolution.
    How do I set power-saving 
    mode?
    zWindows XP: Set power-saving mode in Control 
    Panel Appearance and Themes Display Screen Saver 
    Settings or BIOS SETUP on the PC. 
    zWindows ME/2000: Set power-saving mode in Control 
    Panel Display Screen Saver Settings or BIOS SETUP on 
    the PC.
    zWindows Vista: Set power-saving mode in Control 
    Panel Appearance and 
    Personalization Personalize Scree n Saver Settings or BIOS 
    SETUP on the PC.
    zWindows 7: Set power-saving mode in Control 
    Panel Appearance and 
    Personalization Personalize Scree n Saver Settings or BIOS 
    SETUP on the PC.
    QuestionAnswer
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    							8510 Specifications
    10 
    Specifications
    10.1 General
     The above specifications are subject to change without notice to improve quality. 
    Model NameC23A750XC27A750X
    Panel  Size 23.0 inch / 58cm 27.0 inch / 68cm Display area 286.74 mm (V) x 509.76 mm (H)  11.3 inches (V) x 20.1 inches (H) 336.15 mm (V) x 597.6 mm (H) 
    13.2 inches (V) x 23.5 inches (H)
    Synchroni
    zation Horizontal 
    Frequency 30~81 kHz
    Vertical 
    Frequency 49~75 Hz
    Display Color 16.7M (6 bit with Hi-FRC)
    Resolution Optimum  resolution 1920 x 1080 @ 60 Hz
    Maximum 
    resolution 1920 x 1080 @ 60 Hz
    Maximum Pixel Clock 164 MHz
    Power Supply This product uses 100 to 240V. Refer to the label at the back of the 
    product as the standard voltage can vary in different countries.
    Signal connectors USB 3.0, HDMI, D-sub
    Dimensions (W x H x D) /
    Weight 550.4 x 433.9 x 232.8 mm /
    21.7 x 17.1 x 9.2 inches / 4.4 kg 
    / 9.7 Ibs 638.6 x 485.4 x 232.8 mm / 
    25.1 x 19.1 x 9.2 inches / 5.2 kg
    / 11.5 Ibs
    Environme
    ntal 
    considerat
    ions Operating Operating Temperature : 50
    °F ~ 104 °F (10 °C ~ 40 °C)
    Humidity : 10 % ~ 80 %, non-condensing
    Storage Operating Temperature : -4 °F ~ 140 °F (-20 °C ~ 60 °C)
    Humidity : 5% ~ 95%, non-condensing
    Plug-and-Play This monitor can be installed and used with any Plug-and-Play 
    compatible systems. Two-way data  exchange between the monitor 
    and PC system optimizes the monitor settings. Monitor installation 
    takes place automatically. However, you can customize the 
    installation sett ings if desired.
    Panel Dots (Pixels) Due to the nature of the manufacturing of this product, approximately 
    1 pixel per million (1ppm) may appear  brighter or darker on the LCD 
    panel. This does not affect product performance. 
    LCD panel type 23 ( 58 cm screen): there are 6,220,800 sub-pixels. 
    LCD panel type 27 ( 68 cm screen): there are 6,220,800 sub-pixels.
     
    						
    							86
    Specifications
    10
    10 Specifications
     Class B device (broadcast communications device for home use)
    This Class B device designed for home use is registered for EMC requirements and can be used in all 
    regions. (Class B devices emit less electromagnetic radiation than Class A devices)
     
    10.2 PowerSaver
    The power-saving function of this product reduces power consumption by switching off the screen and 
    changing the color of the power LED if the product is not used for a specified period of time. The power 
    is not turned off in power-saving mode. To switch the screen back on, press any key on the keyboard or 
    move the mouse. Power-savign mode only functions when the product is connected to a PC with a 
    power-saving function.
    C23A750X
    C27A750X
     zThe displayed power consumption level can vary in different operating conditions or when settings 
    are changed.
    zTo reduce the power consumption to 0 watts, turn off the power switch on the back of the product 
    or disconnect the power cable. Be sure to disconn ect the power cable when you will not be using 
    the product for an extended period of time. To reduce the power consumption to 0 watts when the 
    power switch is not availabl e, disconnect the power cable.
     
    (USA Only)
    Dispose unwanted electronics through an approved recycler. 
    To find the nearest recycling location, go to our website: 
    www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 
    PowerSaverNormal OperationPower saving modePower off 
    (Power button)
    Power Indicator  OnBlinking Amber
    Power Consumption 33.6 W
    0.3 W
    PowerSaverNormal OperationPower saving modePower off 
    (Power button)
    Power Indicator  OnBlinking Amber
    Power Consumption 43.8W
    0.3 W
    1W or lower
    1W or lower
     
    						
    							87
    Specifications
    10
    10 Specifications
    10.3 Standard Signal Mode Table
     This product can be set to only one resolution for each screen size to obtain the optimum picture quality 
    due to the nature of the panel. Therefore, a resolution other than the s\
    pecified resolution may degrade 
    the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for 
    the screen size of your product.
     
    If a signal that belongs to the following standard sign al modes is transmitted from your PC, the screen will 
    automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal 
    modes, the screen may be blank with the power LED on. In such a case, change the settings according 
    to the following table by referring to the graphics card user manual.
     zHorizontal Frequency 
    The time required to scan a single line from the left to the right side of the screen is called a 
    horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. 
    Horizontal frequency is measured in kHz.
    zVertical Frequency 
    Repeating the same picture dozens of times per  second allows you to view natural pictures. The 
    repeat frequency is called "vertical frequency"  or "refresh rate" and is indicated in Hz.
     
    Resolution
    Horizontal 
    Frequency  (kHz)Vertical 
    Frequency  (Hz)Pixel Clock 
    (MHz)Sync Polarity  (H/V)
    VESA, 640 x 480 31.469 59.94025.175 -/-
    VESA, 800 x 600 35.156 56.25036.000 +/+
    VESA, 800 x 600 37.879 60.31740.000 +/+
    VESA, 1024 x 768 48.363 60.00465.000 -/-
    VESA, 1280 x 800 49.702 59.81083.500 -/+
    VESA, 1280 x 960 60.000 60.000 108.000+/+
    VESA, 1280 x 1024 63.981 60.020 108.000+/+
    VESA,1440 x 900 55.935 59.887 106.500-/+
    VESA,1600 x 1200 75.000 60.000 162.000+/+
    VESA,1680 x 1050 65.290 59.954 146.250-/+
    VESA,1920 x 1080 67.500 60.000 148.500+/+
     
    						
    							88
    Specifications
    10
    10 Specifications
    10.4 PC Dongle Specification (UWB : Ultra Wide Band)
    StandardUWB
    Host Interface USB 2.0 Downstream Interface
    Frequency Range3.1GHz ~ 10.6Ghz (Operating 3.16GHz ~ 8.97Ghz, BG1, BG2, BG6)
    Security AES128
    Data Rate53.3 to 480 Mbps
    Sensitivity / Output Power Transmitted signal PSD -41.3 dBm/MHz
    (Regulatory limit is -41.3dBm/Mhz)
    Power Consumption 1.18Watt (Typical), Receiving 4095 length packet, TFC1, Band Group 3,480 Mbps.
    Supported Models C24A650X, C27A650X, C24A650U, C27A650U, C23A750X, C27A750X
    Dimension7 mm x 19 mm x 24.5 mm
     
    						
    							89 Appendix
     
    Appendix
    Contact SAMSUNG WORLDWIDE
     If you have any questions or comments relating to Samsung products, please contact the SAMSUNG 
    customer care center.
     
    NORTH AMERICA
    CANADA 1-800-SAMSUNG (726-7864) http://www.samsung.com
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    ARGENTINA 0800-333-3733 http://www.samsung.com
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    ASIA PACIFIC
    AUSTRALIA 1300 362 603  http://www.samsung.com
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    CHINA 400-810-5858 http://www.samsung.com
     
    						
    							90
    Appendix
     Appendix
    HONG KONG (852) 3698 4698 http://www.samsung.com/hk
    http://www.samsung.com/
    hk_en/
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    1-800-3-SAMSUNG (726-7864) 
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    MIDDlE EAST
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    http://www.samservice.com
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    ASIA PACIFIC
     
    						
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