Samsung Syncmaster B1940r User Manual
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Using the product3-42 INFORMATION Off Timer SettingTurns the power off automatically when the configured time is reached. When of is selected,This function is available only. Key Repeat TimeControls the repeat delay of a button. You can set to , or . If is selected, the button only responds once. Customized KeyYou can set the function of the Customized Key to one of the following. • PC signals : - - - • AV signals : - - - Auto Source• - The monitor automatically selects an input signal. • - Users have to manually select an input signal. Not applicable to analog (D-SUB)-or-digital (DVI)-dedicated models. PC/AV ModeSet to PC when connected to a PC. Set to AV when connected to an AV device. • This function does not support Analog mode. • Supplied for the wide models only such as 16:9 or 16:10. Display TimeThe OSD automatically disappears if no action is taken by the user. You can determine the time to wait before the OSD is hidden. • - - - Menu TransparencyYou can select the transparency of the OSD. • - MenuDescription INFORMATIONShows the frequency and resolution set on the PC. For models with an Analog interface only, is not shown in the . MenuDescription
Installing the Software4-1 4 Installing the Software 4-1 Natural Color What is Natural Color ? This software works only for Samsung products and enables adjusting the displayed colors on the product and matches the colors on the product with the colors of the printed pictures. For more information, refer to the online help of the software (F1). The Natural Color is provided online. You can download it from the website below and install; http://www.samsung.com/us/consumer/learningresources/monitor/naturalcolorexpert/pop_download.html
Installing the Software4-2 4-2 MagicTune What is MagicTune? MagicTune is a software program that helps with monitor adjustments by providing comprehensive descriptions of monitor functions and easy-to-understand guidelines. Users can adjust the product with the mouse and the keyboard without using the operating buttons of the product. Installing the Software 1.Insert the installation CD into the CD-ROM drive. 2.Select the MagicTune setup program. If the pop-up screen for the software installation does not appear on the main screen, find and double-click the MagicTune setup file on the CD-ROM. 3.Select the installation language and click [Next]. 4.Complete the remaining software installation steps according to the instructions displayed on the screen. • The software may not work properly if you do not restart the computer after the installation. • The MagicTune icon may not appear depending on the computer system and the product specifications. • If the shortcut icon does not appear, press the F5 key. Restrictions and Problems with the Installation (MagicTune™) The installation of MagicTune™may be affected by the graphics card, motherboard and the networking environment. System Requirements OS • Windows 2000 • Windows XP Home Edition • Windows XP Professional • Windows Vista 32Bit • Windows 7 32Bit For MagicTune™, Windows 2000 or later is recommended. Hardware • At least 32MB of memory • At least 60MB of free space on the hard disk drive For more information, refer to the website. Removing the Software You can only remove MagicTune™through [Add or Remove Programs ] in Windows. To remove MagicTune™, complete the following steps. 1.Click [Start] select [Settings], and select [Control Panel] from the menu. For Windows XP, click [Start], and select [Control Panel] from the menu. 2.Double-click the [Add or Remove Programs] icon in the Control Panel.
Installing the Software4-2 3.In the [Add/Remove] window, find and select MagicTune™so that it is highlighted. 4.Click [Change or Remove Programs] to remove the software. 5.Select [Yes] to start removing MagicTune™. 6.Wait until a message box appears informing you that the software has been removed completely. For technical support, the FAQ (frequently asked questions) or information about the software upgrade for MagicTune™, please visit our website.
Installing the Software4-3 4-3 MagicRotation What isMagicRotation? The MagicRotation Software from Samsung Electronics, Inc. provides the user with a rotation feature (0, 90, 180, 270 orientation) that facilitates the optimum utilization of computer display screen, better viewing and improved user productivity. Installing the Software 1.Insert the installation CD into the CD-ROM drive. 2.Select theMagicRotation setup program. If the pop-up screen for the software installation does not appear on the main screen, find and double-click the MagicRotation setup file on the CD-ROM. 3.Select the installation language and click [Next]. 4.Complete the remaining software installation steps according to the instructions displayed on the screen. • The software may not work properly if you do not restart the computer after the installation. • The MagicRotation icon may not appear depending on the computer system and the product specifications. • If the shortcut icon does not appear, press the F5 key. Restrictions and Problems with the Installation (MagicRotation) The installation of MagicRotationmay be affected by the graphics card, motherboard and the networking environment. Limitation 1.The Display Driver should be properly loaded for the MagicRotation to work properly. The installed Display Driver should be the latest driver supplied by the vendor. 2.If some applications like Windows Media Player, Real Player, etc. are not displaying movie files properly in 90, 180 and 270 orientations then do the following : • Close the application. • Select the Orientation (90, 180, 270) you want to view the application. • Relaunch the application. In most cases this should fix the problem. 3.User Applications using OpenGL and DirectDraw (3D drawing) will not function as per the orientation mode selected (90, 180, 270). e.g. 3D games 4.DOS based applications in Full Screen Mode will not function as per the orientation mode selected (90, 180, 270). 5.Dual is not supported in Windows™ 98, ME, NT 4.0. 6.MagicRotation does not provide support for 24 bits per pixel (Bit depth/Color Quality). 7.If you are changing your Graphic Card it is recommended that you uninstall the MagicRotation Software before doing so. System Requirements OS • Windows™ 98 SE • Windows™ Me • Windows™ NT 4.0 • Windows™ 2000 • Windows XP Home Edition
Installing the Software4-3 • Windows XP Professional • Windows Vista 32Bit • Windows 7 32Bit For MagicRotation, Windows 2000 or later is recommended. Hardware • At least 128MB of memory(recommended) • At least 25MB of free space on the hard disk drive Service Packs • It is recommended that your System has the latest Service Pack installed. • For Windows™ NT 4.0, it is recommended to install Internet Explorer 5.0 and above with Active Desktop component. • For more information, refer to the website. • Windows™ is registered trademark of Microsoft Corporation,Inc. Removing the Software You can only remove MagicRotation through [Add or Remove Programs ] in Windows. To remove MagicRotation, complete the following steps. 1.Click [Start] select [Settings], and select [Control Panel] from the menu. For Windows XP, click [Start], and select [Control Panel] from the menu. 2.Double-click the [Add or Remove Programs] icon in the Control Panel. 3.In the [Add/Remove] window, find and select MagicRotation so that it is highlighted. 4.Click [Change or Remove Programs] to remove the software. 5.Select [Yes] to start removing MagicRotation. 6.Wait until a message box appears informing you that the software has been removed completely. For technical support, the FAQ (frequently asked questions) or information about the software upgrade for MagicRotation, please visit our website.
Installing the Software4-4 4-4 MultiScreen What is MultiScreen ? MultiScreen enables users to use the monitor by partitioning multiple sections. Installing the Software 1.Insert the installation CD into the CD-ROM drive. 2.Select the MultiScreen setup program. If the pop-up screen for the software installation does not appear on the main screen, find and double-click the MultiScreen setup file on the CD-ROM. 3.When the Installation Wizard appears, click [Next]. 4.Complete the remaining software installation steps according to the instructions displayed on the screen. • The software may not work properly if you do not restart the computer after the installation. • The MultiScreen icon may not appear depending on the computer system and the product specifications. • If the shortcut icon does not appear, press the F5 key. Restrictions and Problems with the Installation (MultiScreen) The MultiScreen installation may be affected by the graphics card, motherboard and the networking environment. Operating System OS • Windows 2000 • Windows XP Home Edition • Windows XP Professional • Windows Vista 32Bit • Windows 7 32Bit For MultiScreen, the operating systems Windows 2000 or later is recommended. Hardware • At least 32MB of memory • At least 60MB of free space on the hard disk drive Removing the Software Click [Start], select [Settings]/[Control Panel], and then double-click [Add or Remove Programs]. Select MultiScreen from the program list and click the [Add/Delete] button.
Troubleshooting5-1 5 Troubleshooting 5-1 Monitor Self-Diagnosis • You can check if the product is working properly using the Self-Diagnosis function. • If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform the self-diagnosis function according to the procedures below. 1.Turn the product and the PC off. 2.Separate the signal cable from the product . 3.Turn the product on. 4.If the product is working properly, the message appears. In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product is working properly.
Troubleshooting5-2 5-2 Before Requesting Service Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center. A blank screen appears / I cannot turn the product on Is the power cord connected properly? Check the connection status of the power cord. Is the message displayed on the screen?(Connected using the D-sub cable) Check the cable connecting the PC and the product. (Connected using the DVI cable) If the message appears on the screen even if the cable is properly connected, recheck the input signal by pressing the [ ] button of the product. Is the message displayed on the screen? This occurs when the signal from the graphics card exceeds the maximum resolution or the maximum frequency of the product. In this case, set up the appropriate resolution and the fre- quency for the product. Is a blank screen displayed and does the power LED blink at a 1 second interval?1.This occurs when the power saving function is running. If you click the mouse or press any key, the screen will be turned on. 2.This occurs when two monitors are connected, is and Magictune is running. In this case, characters on the Magictune OSD may appear corrupted. To run the Magictune, the must be set to . Please restart your PC, set the to and run the Magictune. Did you connect with a DVI cable? If you connect the DVI cable when the PC has booted up or if you reconnect the DVI cable after disconnecting the cable while using a PC, the screen may not be displayed because some graphics cards do not output the video signal. In this case, reboot the PC while the DVI cable is connected. THE IMAGE IS TOO LIGHT OR TOO DARK. Adjust the and . (Refer to the , ) The display brightness can differ according to the mode set for . If is set to , the display brightness can differ according to the input signal. The on screen adjustment menu (OSD) does not appear. Did you cancel the screen adjustment? Check if the function is set to Off. The color is weird / The picture is displayed in black and white Is the entire screen displayed in the same color as if viewing the screen through a cellophane paper? Check the cable connection to the computer. Reinsert the graphics card into the computer completely. Check if the is set to . Is the graphics card configured correctly? Set up the graphics card referring to the user manual.
Troubleshooting5-2 The display area suddenly moves to an edge or to the center. Did you change the graphics card or the driver? Please press the [AUTO] button to run the auto adjustment function. Did you change the resolution and frequency appropriate to the product?Set the resolution and the frequency to the appropriate values in the graphics card refer to the (Standard Signal Mode Table) Is the graphics card configured correctly? Set up the graphics card referring to the user manual. The pictures are out-of-focus. Did you change the resolution and the frequency appropriate to the product?Set the resolution and the frequency to the appropriate values in the graphics card refer to the (Standard Signal Mode Table) The color is displayed in 16 bit (16 colors). The color has been changed after changing the graphics card. Did you install the device driver for the product? Windows XP : Set the color again by selecting Control Panel → Display → Settings. Windows Vista : Change the color settings by selecting ” Con- trol Panel” → “Appearance and Personalization”→”Personal- ization”→” Resolution”. Windows 7 : Change the color settings by selecting “Control Panel” → “Personalization ”→”Display”→”Change display set- tings” →”Advanced settings”→”Monitor”. Is the graphics card configured correctly? Configure the color again in accordance with the new graph- ics card driver. When I connect the monitor, the Unknown monitor, Plug&Play (VESA DDC) monitor found message is displayed. Did you install the device driver for the product? Install the device driver referring to the descriptions about the driver installation. Check if all the Plug&Play (VESA DDC) functions are sup- ported referring to the User Manual of the graphics card.Install the device driver referring to the descriptions about the driver installation. When I look at the exterior edges of the product, small alien substances appear on it. Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black edges, such things may be seen. This is not a defect of the product. A “beep, beep” sound is heard when booting the computer. If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer. WHEN USING THE PRODUCT WITH A COMPUTER WHICH SUPPORTS THE HDCP (HIGH-BANDWIDTH DIGITAL CONTENT PROTECTION) FUNCTION AND THE HDCP FUNCTION DOES NOT WORK PROPERLY, PLEASE CHANGE THE RELEVANT SETTING AS FOLLOWS: Change the setting to enable the HDCP function to work properly. Changing the setting: [MENU] -> -> -> In this case, the monitors screen size is enlarged. To change the enlarged screen size, change the relevant setting as follows: Changing the setting: [MENU] -> -> ->