Samsung Syncmaster 960bf Quick Start Guide

							 2. Check if the problem occurs with different color depths (8/16/32 bits per pixel) and 
different resolution modes (800 x 600, 1024 x 768). 
3. Check if the problem occurs without installing MagicRotation Software.  
 
 
If the problem is repeating in  any/all of the following scenarios then it may be the problem 
with your installed Display Driver : 
 
In order to correct the problem you need to perform the following steps : 
 
1. Uninstall MagicRotation Software.  
2. Obtain the latest Display Driver  from your Graphic Card Vendor. 
The latest Display Driver from (ATI, NVIDIA, MATROX, INTEL, etc.) are easily 
available for download from their respective websites.  
3. Install the latest Display Driver  
4. Install MagicRotation Software. In most of  the cases this should correct the problem. 
 
 
zMagicRotation may not work in case monitor is replaced or driver of graphic card is updated 
while MagicRotation is operating. 
If so, please restart the system. 
 
 
zVisit the MagicRotation  website for technical support for MagicRotation, FAQs (questions 
and answers) and software upgrades.  
 
 
						

							 
 
 
 Rotate to 270  : Display will get rotated to 270 degree from the current angle of rotation. 
 
 
 
 
 Hot key  : Hot Keys are available by default and can be changed by user.  
      It can be assigned by user directly with keyboard after changing the existing HotKey.  
      User can create the hot key with the combination of Shift, Ctrl, Alt and general keys. 
      In case only general key is pressed, it will be assigned in the form of Alt+general key. 
 
   Help  : It shows the HELP of MagicRotation program. 
 
 
 
						

							 About  : It shows the version and copyright of MagicRotation program. 
 
   Exit  : It exits from MagicRotation program. 
 
 
 
Overview  |  Installation  |  Interface  |
Uninstall  
| Troubleshooting  
 
 
 
Uninstall 
 
 
The MagicRotation program can be removed only by using the Add/Remove Programs option of 
the Windows™ Control Panel.  
Perform the following steps  to remove MagicRotation. 
1. Go to [Task Tray]  [Start]  [Settings]  and select [Control Panel] in the menu.  
If the program runs on Windows™ XP, go to  [Control Panel] in the [Start] menu.  
 
2. Click the Add/Remove Programs icon in Control Panel.    
3. In the Add/Remove Programs screen, scroll down to find MagicRotation   Click on it to highlight it.  
 
4. Click the Change/Remove button to remove the program.    
5. Click Yes to begin the uninstall process.    
6. Wait until the Uninstall Complete dialog box appears.  
 
7. After uninstall restar t the system to complete  the uninstallation.  
Visit the MagicRotation  website for technical support for MagicRotation, FAQs (questions and 
answers) and software upgrades. 
* Windows™ is registered trademark of Microsoft Corporation,Inc.
 
 
Overview  |  Installation  |  Interface  | Uninstall  |
Troubleshooting  
 
 
 
Troubleshooting 
 
 
   
 Before You Call Technical Su
pport  
 
zMagicRotation Software works with the installed Display Driver supplied by your Graphic 
Card Vendor to provide screen rotation capabi
lities. If the installed Display Driver is 
working incorrectly or has bugs in it, then these bugs would still exist even after 
MagicRotation Software is installed. 
Any incorrect/random behaviour resulting due to problems in the installed Display Driver 
are not due to MagicRotation Software. 
 
In order to verify if a problem exists in the installed Display Driver , you can perform the 
following diagonostic steps : 
  1. Check if the problem is occuring in both 0 orientation (Landscape mode) and 90  orientation (Portarit mode). 
2. Check if the problem occurs with different color depths (8/16/32 bits per pixel) and  different resolution modes (800 x 600, 1024 x 768). 
3. Check if the problem occurs without installing MagicRotation Software.  
 
 
 
						

							If the problem is repeating in any/all of the following scenarios then it may be the problem 
with your installed Display Driver : 
 
In order to correct the problem you need to perform the following steps : 
 
1. Uninstall MagicRotation Software.  
2. Obtain the latest Display Driver  from your Graphic Card Vendor. 
The latest Display Driver from (ATI, NVIDIA, MATROX, INTEL, etc.) are easily 
available for download from their respective websites.  
3. Install the latest Display Driver  
4. Install MagicRotation Software. In most of  the cases this should correct the problem. 
 
 
zMagicRotation may not work in case monitor is replaced or driver of graphic card is updated 
while MagicRotation is operating. 
If so, please restart the system. 
 
 
zVisit the MagicRotation  website for technical support for MagicRotation, FAQs (questions 
and answers) and software upgrades.  
 
 
						

							 
 
 
 Hot key  : Hot Keys are available by default and can be changed by user.  
      It can be assigned by user directly with keyboard after changing the existing HotKey.  
      User can create the hot key with the combination of Shift, Ctrl, Alt and general keys. 
      In case only general key is pressed, it will be assigned in the form of Alt+general key. 
 
   Help  : It shows the HELP of MagicRotation program. 
 
   About  : It shows the version and copyright of MagicRotation program. 
 
   Exit  : It exits from MagicRotation program. 
 
 
 
Overview  |  Installation  |  Interface  |
Uninstall  
| Troubleshooting  
 
 
 
Uninstall 
 
 
The MagicRotation program can be removed only by using the Add/Remove Programs option of 
the Windows™ Control Panel.  
Perform the following steps  to remove MagicRotation. 
1. Go to [Task Tray]  [Start]  [Settings]  and select [Control Panel] in the menu.  
If the program runs on Windows™ XP, go to  [Control Panel] in the [Start] menu.  
 
2. Click the Add/Remove Programs icon in Control Panel.    
3. In the Add/Remove Programs screen, scroll down to find MagicRotation  
Click on it to highlight it.  
 
4. Click the Change/Remove button to remove the program.    
5. Click Yes to begin the uninstall process.  
 
						

							 
6. Wait until the Uninstall Complete dialog box appears.  
 
7. After uninstall restar t the system to complete  the uninstallation.  
Visit the MagicRotation  website for technical support for MagicRotation, FAQs (questions and 
answers) and software upgrades. 
* Windows™ is registered trademark of Microsoft Corporation,Inc.
 
 
Overview  |  Installation  |  Interface  | Uninstall  |
Troubleshooting  
 
 
 
Troubleshooting 
 
 
   
 Before You Call Technical Su
pport   
zMagicRotation Software works with the installed Display Driver supplied by your Graphic 
Card Vendor to provide screen rotation capabi
lities. If the installed Display Driver is 
working incorrectly or has bugs in it, then these bugs would still exist even after 
MagicRotation Software is installed. 
Any incorrect/random behaviour resulting due to problems in the installed Display Driver 
are not due to MagicRotation Software. 
 
In order to verify if a problem exists in the installed Display Driver , you can perform the 
following diagonostic steps : 
  1. Check if the problem is occuring in both 0 orientation (Landscape mode) and 90 
orientation (Portarit mode). 
2. Check if the problem occurs with different color depths (8/16/32 bits per pixel) and  different resolution modes (800 x 600, 1024 x 768). 
3. Check if the problem occurs without installing MagicRotation Software.  
 
 
If the problem is repeating in  any/all of the following scenarios then it may be the problem 
with your installed Display Driver : 
 
In order to correct the problem you need to perform the following steps : 
  1. Uninstall MagicRotation Software.  
2. Obtain the latest Display Driver  from your Graphic Card Vendor. 
The latest Display Driver from (ATI, NVIDIA, MATROX, INTEL, etc.) are easily 
available for download from their respective websites.  
3. Install the latest Display Driver  
4. Install MagicRotation Software. In most of  the cases this should correct the problem. 
 
 
zMagicRotation may not work in case monitor is replaced or driver of graphic card is updated 
while MagicRotation is operating. 
If so, please restart the system. 
 
 
zVisit the MagicRotation  website for technical support for MagicRotation, FAQs (questions 
and answers) and software upgrades.  
 
 
						

							 
 
 
 Check List  
Before calling for servic e, check the information in this section to see if you can remedy any 
problems yourself. If you do  need assistance, please call the phone number on the 
Information section or contact your dealer .
 
 
Symptom Check List Solutions
No images on the 
screen. I cannot turn 
on the monitor. Is the power cord 
connected properly?
Check the power cord connection and supply.
Can you see  
 
 No Connection  
Check Signal Cable  
on the screen?  (When connecting DVI-A to D-Sub Cable)
 
Check the signal cable connection. 
(When connecting DVI cable)  
If the message appears on the screen, even 
when the cable is properly connected, check the 
video source of the monitor by using the Power 
button on the front panel of the monitor. This may 
happen because the monitor is set to Analog. 
If the power is on, 
reboot the computer to 
see the initial screen
(the login screen), 
which can be seen.  If the initial screen (the login screen) appears, 
boot the computer in the applicable mode (the 
safe mode for Windows ME/XP/2000) and then 
change the frequency of the video card. 
(Refer to the 
Preset Timing Modes ) 
Note: If the initial screen (the login screen) does 
not appear,  contact the Service Center or your 
dealer .  
Can you see  Not 
Optimum Mode, 
Recommended 
Mode 1280 x 1024 
60Hz  on the screen?  You can see this message when the signal from 
the video card 
exceeds the maxi mum resolution 
and frequency that the monitor can properly 
handle. 
Adjust the maximum resolution and frequency 
that the monitor can properly handle. 
There is no image on 
the screen.  The monitor is in PowerSaver mode. 
Press any key on the keyb
oard to activate the 
monitor and restore the image on the screen. 
If the monitor does not respond, activate the 
source conversion feature located on the front of 
the monitor, or try moving the mouse or pressing 
a key on the keyboard again. 
 
						

							Is the monitor 
connected using the 
DVI cable?You may get a blank screen if you boot the 
system before you connect the DVI cable, or 
disconnect and then reconnect the DVI cable 
while the system is running as certain types of 
graphic cards do not send out video signals. 
Connect the DVI cable and then reboot the 
system.
The screen shows 
strange colors or just 
black and white.Is the screen 
displaying only one 
color as if looking at 
the screen through a 
cellophane paper? Check the signal cable connection. Make sure 
the video card is fully inserted in its slot.
Have the screen colors 
become strange after 
running a program or 
due to a crash 
between applications?Reboot the computer.
Has the video card 
been set properly?Set the video card by referring to the video card 
manual. 
The screen suddenly 
has become 
unbalanced.Have you changed the 
video card or the 
driver?Adjust screen image position and size using the 
MagicTune™ program.
Have you adjusted the 
resolution or frequency 
to the monitor?Adjust the resolution and frequency at the video 
card.  
(Refer to the Preset Timing Modes).
The screen can be unbalanced due to the cycle of the video card signals. 
Readjust position by referring to the MagicTune™ program.
The screen is out of 
focus.Have you adjusted the 
resolution or frequency 
on the monitor?Adjust the resolution and frequency of the video 
card. 
(Refer to the Preset Timing Modes).
There are only 16 
colors shown on the 
screen. 
The screen colors 
have changed after 
changing the video 
card.Have the Windows 
colors been set 
properly? Windows ME/2000/XP: 
Set the colors properly at the 
Control Panel →
 
Display →
 Settings. 
Has the video card 
been set properly?Set the video card by referring to the video card 
manual. 
There is a message 
that reads 
Unrecognized 
monitor, Plug & Play 
(VESA DDC) monitor 
found. Have you installed the 
monitor driver?
Install the monitor driver according to the Driver 
Installation Instructions. See the video card 
manual to see if the 
Plug & Play (VESA 
DDC) function can be 
supported. 
Check when 
MagicTune™ does not 
function properly. MagicTune™ feature 
is found only on PC 
(VGA) with Window 
OS that supports Plug 
and Play.* To check whether your PC is available for 
MagicTune™ feature, follow the  
  steps below (When Windows is XP);  
 
Control Panel -> Performance and Maintenance -
> System -> Hardware -> Device Manager -> 
Monitors -> After deleting Plug and Play monitor, 
find Plug and Play monitor by searching new 
Hardware. 
MagicTune™ is an additional software for the 
monitor. Some graphic cards may not support 
your monitor. When you have a problem with the 
graphic card, visit our website to check the 
compatible graphic card list provided. 
http://www.samsung.com/monitor/magictune
MagicTune™ doesnt 
work properly.Have you changed 
your PC or video Download the latest program. The program can 
be downloaded 
 
						

							 
graphic card?http://www.samsung.com/monitor/magictune.
Visit our website and download the installation software for MagicTune™ MAC.
 
 
 
 Check the following items if there is trouble with the monitor. 
1. Check if the power cord and the video cables are properly connected to the computer.  
2. Check if the computer beeps more than 3 times when booting. 
(If it does, request an after-service for the main board of the computer.)  
3. If you installed a new video card or if you assembled the PC, check if the installed the adapter
(video) driver and the monitor driver.  
4. Check if the scanning ratio of the video screen is set at 56Hz ~ 75Hz.  
(Do not exceed 75Hz when using the maximum resolution.)  
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, 
remove the Display Adapter at the 
Control Panel→
System→
Device Administrator and then 
reboot the computer to reinstall the adapter (video) driver.  
 
 If problems repeatedly occur, contact an authorized service center.
 
 
 Q & A 
Question Answer 
How can I change the 
frequency?Frequency can be changed by reconfiguring the video card.  
 
Note that video card support can vary, depending on the version 
of the driver used. (Refer to the computer or the video card 
manual for details.) 
How can I adjust the resolution? Windows ME/XP/2000 : Set the resolution at the 
Control 
Panel→
Display→
Settings.  
 
* Contact the video card manufacturer for details.
How can I set the Power Saving 
function?Windows ME/XP/2000 : Set the function at BIOS-SETUP of the 
computer or the screen saver. (Refer to Windows/Computer 
Manual).  
How can I clean the outer 
case/LCD Panel?Disconnect the power cord and then clean the monitor with a soft 
cloth, using either a cleaning solution or plain water.  
 
Do not leave any remains of the detergent nor scratch the case. 
Do not allow any water to go inside the monitor. 
 
 
 Self-Test Feature Check 
Self-Test Feature Check  |  Warning Messages |  Environment |  Useful Tips
 
Your monitor provides a self test feature that allows you to check whether your monitor is 
functioning properly.  
 
 
 
 
 Self-Test Feature Check 
 
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer.  
3. Turn on the monitor.  
If the monitor is functioning properly, you will see a box in the illustration below.  
 
 
						

							 
 
This box appears during normal operation if the video cable becomes disconnected or 
damaged. 
 
4. Turn off your monitor and reconnect the video ca ble; then turn on both your computer and the 
monitor.  
If your monitor screen remains blank after using the previous procedure, check your video 
controller and computer system; your  monitor is functioning properly. 
 
 
 Warning Messages  
  If there is something wrong with the input signal, the message below appears on the screen 
or the screen goes blank although the power indicator LED is still on. The message may 
indicate that the monitor is out of scan range  or that you need to check the signal cable. 
 
 
  
 Environment  
 
The location and the position of the monitor may influence the quality and other 
features of the monitor. 
1. If there are any sub woofer speakers near  the monitor, unplug and relocate the woofer 
to another room.  
2. Remove all electronic devices such as ra dios, fans, clocks and telephones that are 
within 3 feet (one meter) of the monitor.  
   
 Useful Tips 
 
zA monitor recreates visual signals received from  the computer. Therefore, if there is trouble with 
the computer or the video card, this can cause the monitor to become blank, have poor coloring, 
noise, video mode not supported, etc. In this ca se, first check the source of the problem, and 
then contact a service center or your dealer. 
 
zJudging the monitors working condition  
If there is no image on the screen or a  Not Optimum Mode,Recommended Mode 1280 x 
1024 60Hz  message comes up, disconnect the cable from the computer while the monitor is still 
powered on. 
{If there is a message coming up on the screen  or if the screen goes white, this means the 
monitor is in working condition.  
{In this case, check the  computer for trouble.