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Samsung Syncmaster 940b Quick Start Guide

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Page 131

Check List
Before calling for assistance, check the information in this section to see if you can remedy 
any problems yourself. If you do need assistance, please call the phone number on the 
Information section or con tact your dealer.
SymptomCheck ListSolutions
No images on the 
screen. I cannot turn 
on the monitor.Is the power cord 
connected properly?Check the power  cord connection 
and supply.
Can you see  Check 
Signal Cable  on the 
screen? (Connected using the D-sub 
cable)
Check the signal...

Page 132

Mode,Recommended mode 
1280 x 1024 60 Hz message is 
displayed. If the display exceeds 85 
Hz, the display will work properly but 
the  Not Optimum 
Mode,Recommended Mode 
1280 x 1024 60 Hz  message 
appears for one minute and then 
disappears.  
Please change to  the recommended 
mode during this one-minute period. 
(The message is displayed again if 
the system is rebooted.) 
There is no image on the 
screen.
Is the power indicator on 
the monitor blinking at 1 
second intervals?The monitor is in...

Page 133

resolution may differ from product to 
product.) 
There are only 16 
colors shown on the 
screen.
The screen colors 
have changed after 
changing the video 
card.Have the Windows colors 
been set properly? Windows ME/2000/XP: 
Set the colors properly at the 
Control Panel ¡
 Display ¡
Settings.
Has the video card been 
set properly?Set the video card by referring to the 
video card manual. 
There is a message 
that reads 
Unrecognized 
monitor, Plug & Play 
(VESA DDC) monitor 
found. Have you installed...

Page 134

Q & A
QuestionAnswer
How can I change the 
frequency?The frequency can be changed by reconfiguring the video card.  
Note that video card support can vary, depending on the version 
of the driver used. (Refer to the computer or the video card 
manual for details.) 
How can I adjust the resolution?Windows ME/XP/2000 : Set the resolution at the Control 
Panel ¡Display
¡Settings.
* Contact the video card  manufacturer for details.
How can I set the Power Saving 
function?Windows ME/XP/2000 : Set  the...

Page 135

Environment  The location and the position of the monitor may influence the quality and other 
features of the monitor. 
1. if there are any sub woo fer speakers near the monitor, unplug and relocate the woofer 
to another room.  
2. Remove all electronic devices such as radios, fans, clocks and telephones that are  within 3 feet (one meter) of the monitor. 
Useful Tips 
zA monitor recreates visual  signals received from the computer. Therefore, if there is trouble with 
the computer or the video card,...

Page 136

Check List
Before calling for assistance, check the information in this section to see if you can remedy 
any problems yourself. If you do need assistance, please call the phone number on the 
Information section or con tact your dealer.
SymptomCheck ListSolutions
No images on the 
screen. I cannot turn 
on the monitor.Is the power cord 
connected properly?Check the power  cord connection 
and supply.
Can you see  Check 
Signal Cable  on the 
screen? Check the signal cable connection.
If the power is on,...

Page 137

disappears.  
Please change to the recommended 
mode during this one-minute period. 
(The message is displayed again if 
the system is rebooted.) 
There is no image on the 
screen.
Is the power indicator on 
the monitor blinking at 1 
second intervals?The monitor is in PowerSaver mode. 
press a key on the keyboard to 
activate the monitor and restore the 
image on the screen.
The screen shows 
strange colors or just 
black and white.Is the screen displaying 
only one color as if looking 
at the screen...

Page 138

Control Panel -> Performance and 
Maintenance -> System -> 
Hardware -> Device Manager -> 
Monitors -> After deleting Plug and 
Play monitor, find Plug and Play 
monitor by searching new 
Hardware. 
MagicTune™ is an additional 
software for the monitor. Some 
graphic cards may not support your 
monitor. When you have a problem 
with the graphic card, visit our 
website to check the compatible 
graphic card list provided. 
http://www.samsung.com/monitor/magictune
MagicTune™ doesnt 
work properly.Have you...

Page 139

Self-Test Feature Check
Self-Test Feature Check  |  Warning Messages   |  Environment   |  Useful Tips
Your monitor provides a self test  feature that allows you to check whether your monitor is 
functioning properly.  
Self-Test Feature Check 
1. Turn off both your comp uter and the monitor.  
2. Unplug the video cable fr om the back of the computer.  
3. Turn on the monitor.   If the monitor is functioning pr operly, you will see a box in the illustration below.  
This box appears durin g normal...

Page 140

1024 60 Hz message comes up, di
sconnect the cable from the  computer while the monitor is 
still powered on. 
{If there is a message coming up on the screen or if the screen goes white, this means the 
monitor is in working condition.  
{In this case, check the computer for trouble.  
 
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