Samsung Syncmaster 932mw Quick Start Guide

							the information in this section to see if you can remedy any problems yourself. If you do need 
assistance, please call the phone number on the Information section or contact your dealer.  
Installation | Screen | Audio | Remote Control
 
 
1. Problems related to Installation 
Problems related to the monitor installation and their solutions are listed. 
 ProblemsSolutions
PC 
Mode It appears the PC does not 
function normally.zCheck if the Display Adapter Driver (VGA Driver) is 
properly installed.  
(Refer to Installing Driver) 
The monitor screen flickers.zCheck if the signal cable between the computer and 
the monitor is securely connected and tightened.  
(Refer to Connecting the monitor) 
TV 
ModeTV screen is blurred or 
shows noise signals.zCheck if the TV antenna connector is securely 
connected to the external antenna.  
(Refer to Connecting TV) 
TV signal is not receivedzSelect Auto Store to configure the channel system 
automatically. (Refer to the Auto Store) 
 
 
2. Problems related to Screen 
Problems related to the monitor screen and their solutions are listed. 
Problems Solutions
Screen is blank and power 
indicator is offzEnsure that the power cord is firmly connected and the LCD 
monitor is on.  
(Refer to the Connecting the Monitor) 
Check Signal Cable messagezEnsure that the signal cable is firmly connected to the PC or 
video SOURCEs.  
(Refer to the Connecting the Monitor)  
zEnsure that the PC or video SOURCEs are turned on. 
Not Optimum Mode messagezCheck the maximum resolution and the frequency of the 
video adapter.  
zCompare these values with the data in the Preset Timing 
Modes Chart. 
Picture rolls vertically.zCheck if the signal cable is securely connected.  
Connect it again securely.  
(Refer to Connecting the monitor) 
Image is not clear. Picture is 
blurred.zRun Frequency Coarse and Fine tuning.  zTurn on again after removing all accessories  
(video extension cable, etc.)  
zSet resolution and frequency to the recommended ranges. 
Picture image is unstable and 
vibrates.zCheck if the resolution and frequency set for the computer 
video card falls in the range supported by the monitor.  
If not, reset them referring to the current Information under 
the monitor menu and Preset Timing Modes. 
Ghost images are shown in the 
picture.
The image is too light or too darkzAdjust the Brightness and Contrast.  
(Refer to the Brightness, Contrast) 
Screen color is inconsistent.zAdjust color using Custom under OSD Color Adjustment 
menu. 
Color image is distorted with 
 
						

							dark shadows.
White color is poor.
Power Indicator blinks green.zThe monitor is currently saving the changes made in settings 
to the OSD memory. 
Screen is blank and power 
indicator light is steady green or 
blinks every 0.5 or 1 secondszThe monitor is using its power management system.  zpress a key on the keyboard 
The screen is blank and is 
blinking.zIf you see the TEST GOOD message on the screen when 
you press the MENU button, check the cable connection 
between the monitor and the computer to ensure that the 
connector is properly connected.  
 
 
3. Problems related to Audio 
Problems related to audio signals and their solutions are listed below. 
ProblemsSolutions
No soundzEnsure that the audio cable is firmly connected to both the 
audio-in port on your monitor and the audio-out port on your 
sound card.  
(Refer to the Connecting the Monitor)  
zCheck the volume level.  
(Refer to the Volume) 
The sound level is too low.zCheck the volume level.  
(Refer to the Volume)  
zIf the volume is still too low after turning the control to its 
maximum, check the volume control on the computer sound 
card or software program. 
Sound is too high pitched or too 
low pitchedzAdjust the Treble and Bass to appropriate level. 
 
 
4. Problems related to Remote Control 
Problems related to the remote control and their solutions are listed. 
ProblemsItems to check
The remote control buttons do 
not respond.zCheck the battery polarities (+/-).  zCheck if the batteries have been exhausted.  zCheck if the power is on.  zCheck if the power cord is securely connected.  zCheck if a special fluorescent or neon lamp is on in the 
vicinity. 
 
 
 Q & A 
Question Answer 
How can I change the frequency? The frequency can be changed by reconfiguring the video card.  
 
Note that video card support can vary, depending on the version of the 
driver used. (Refer to the computer or the video card manual for 
details.) 
How can I adjust the resolution?
zWindows XP :  
Set the resolution in the Control Panel
→Appearance and 
Themes
→Display
→Settings.  
zWindows ME/2000 :  
Set the resolution in the Control Panel
→Display
→Settings.  
 
						

							 
* Contact the video card manufacturer for details.  
How can I set the Power Saving 
function?
zWindows XP :  
Set the resolution in the Control Panel
→Appearance and 
Themes
→Display
→Screen Saver . 
Set the function in the BIOS-SETUP of the computer. (Refer to 
Windows/Computer Manual).  
zWindows ME/2000 :  
Set the resolution in the Control Panel
→Display
→Screen Saver. 
Set the function in the BIOS-SETUP of the computer. (Refer to 
Windows/Computer Manual).  
How can I clean the outer 
case/LCD Panel?Disconnect the power cord and then clean the monitor with a soft cloth, 
using either a cleaning solution or plain water.  
 
Do not leave any detergent or scratches on the case. Do not let any 
water enter the monitor. 
 
						

							 
 
 Self-Test Feature Check  
Check the following items yourself before calling for service. Contact the  service center for 
problems that you cannot solve by yourself.  
Self-Test Feature Check  | Not Optimum Mode  | Display Adapter Driver  
Maintenance and Cleaning  | Symptoms & Recommended Actions
 
 
1. Self-Test Feature Check
Your monitor provides a self test feature that allows you to check whether your monitor is functioning 
properly. 
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer.  
3. Turn on the monitor.    
The figure shown below (Check Signal Cable) appears on a black background when the monitor is 
in its normal working condition though it does not sense any video signal: While in the Self-Test 
mode, the LED power indicator remains green and the figure moves around on the screen. 
 
 
 
4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the 
monitor.  
If your monitor screen remains blank after using the previous procedure, check your video controller and 
computer system;  your monitor is functioning properly . 
 
 
2. Not Optimum Mode 
If the vertical resolution is not optimum mode, you can still see the display but the warning message below 
appears and disappears after one minute.  
The user must adjust the frequency within that one minute.  
 
 
 
Refer to Specifications >  Preset Timing Modes for the resolutions or frequencies that are 
 
   
   
  
          
SyncMaster 2032MW
 
						

							supported by the monitor. 
 
 
3. Display Adapter Driver 
Display adapter refers to the computer video card driver.  
If the adapter is not properly set, you cannot adjust resolution, frequency or color and you cannot 
install the monitor driver. 
1. Checking Adapter Driver 
Click Start   Settings   Control Panel   Display   Settings   Advanced   
Adapter. 
If Default or a wrong product model is indicated, it means that the adapter driver is not properly 
installed. Install the adapter driver again according to the information provided by the computer or 
video card manufacturers. 
 
2. Installing Adapter Driver 
The instructions given below are for general circumstances.  
For specific issues, contact the relevant computer or video card manufacturers.
1)
Click Start   Settings   Control Panel   Display   Settings   Advanced   
Adapter   Update Driver   Next   Display a list of the known drivers for this device so 
that I can choose a specific driver   Next   Have Disk (Insert Video Card Driver diskette) 
 OK   Next   Next   Finish.
2) In case you have Adapter Driver Setup file on your computer:  
Run Setup.exe or Install.exe, which is found in the Adapter Driver Setup file.
 
 
4. Maintenance and Cleaning
1. Maintaining the Monitor Case. 
Clean with a soft cloth after disconnecting the power cord. 
2. Maintaining the Flat Panel Display Screen. 
Clean with a soft cloth (cotton flannel) smoothly. 
zDo not use benzene, thinner or other flammable substances, or a 
wet cloth.  
zWe recommend a Samsung cleansing agent is used to prevent 
damage to the screen.  
zNever use acetone, benzene or thinner. 
(They may cause flaws or deformation of the screen surface.)  
zThe user will be required to pay costs and related expenses for 
repair of damages caused by him/her.  
 
 
5. Symptoms and Recommended Actions 
A monitor recreates visual signals received from the computer. Therefore, if there is trouble with 
the computer or the video card, this can cause the monitor to become blank, have poor coloring, 
noise, Video mode not supported, etc. In this case, first check the SOURCE of the problem, and 
then contact a service center or your dealer. 
1. Check if the power cord and the video cables are properly connected to the computer.  
2. Check if the computer beeps more than 3 times when booting. 
(If it does, request an after-service for the main board of the computer.)  
3. If you installed a new video card or if you assembled the PC, check if you installed the adapter(video) 
driver and the monitor driver.  
4. Check if the scanning ratio of the video screen is set at 56 Hz ~ 75 Hz.  
(Do not exceed 60 Hz when using the maximum resolution.)  
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove 
the Display Adapter at the 
Control Panel, 
System, 
Device Administrator and then reboot the 
computer to reinstall the adapter (video) driver.  
 
 
 Check List  
The following table lists possible problems and their solutions. Before calling for service, check 
 
						

							the information in this section to see if you can remedy any problems yourself. If you do need 
assistance, please call the phone number on the Information section or contact your dealer.  
Installation | Screen | Audio | Remote Control
 
 
1. Problems related to Installation 
Problems related to the monitor installation and their solutions are listed. 
 ProblemsSolutions
PC 
Mode It appears the PC does not 
function normally.zCheck if the Display Adapter Driver (VGA Driver) is 
properly installed.  
(Refer to Installing Driver) 
The monitor screen flickers.zCheck if the signal cable between the computer and 
the monitor is securely connected and tightened.  
(Refer to Connecting the monitor) 
TV 
ModeTV screen is blurred or 
shows noise signals.zCheck if the TV antenna connector is securely 
connected to the external antenna.  
(Refer to Connecting TV) 
TV signal is not receivedzSelect Auto Store to configure the channel system 
automatically. (Refer to the Auto Store) 
 
 
2. Problems related to Screen 
Problems related to the monitor screen and their solutions are listed. 
Problems Solutions
Screen is blank and power 
indicator is offzEnsure that the power cord is firmly connected and the LCD 
monitor is on.  
(Refer to the Connecting the Monitor) 
Check Signal Cable messagezEnsure that the signal cable is firmly connected to the PC or 
video SOURCEs.  
(Refer to the Connecting the Monitor)  
zEnsure that the PC or video SOURCEs are turned on. 
Not Optimum Mode messagezCheck the maximum resolution and the frequency of the 
video adapter.  
zCompare these values with the data in the Preset Timing 
Modes Chart. 
Picture rolls vertically.zCheck if the signal cable is securely connected.  
Connect it again securely.  
(Refer to Connecting the monitor) 
Image is not clear. Picture is 
blurred.zRun Frequency Coarse and Fine tuning.  zTurn on again after removing all accessories  
(video extension cable, etc.)  
zSet resolution and frequency to the recommended ranges. 
Picture image is unstable and 
vibrates.zCheck if the resolution and frequency set for the computer 
video card falls in the range supported by the monitor.  
If not, reset them referring to the current Information under 
the monitor menu and Preset Timing Modes. 
Ghost images are shown in the 
picture.
The image is too light or too darkzAdjust the Brightness and Contrast.  
(Refer to the Brightness, Contrast) 
Screen color is inconsistent.zAdjust color using Custom under OSD Color Adjustment 
menu. 
Color image is distorted with 
 
						

							dark shadows.
White color is poor.
Power Indicator blinks green.zThe monitor is currently saving the changes made in settings 
to the OSD memory. 
Screen is blank and power 
indicator light is steady green or 
blinks every 0.5 or 1 secondszThe monitor is using its power management system.  zpress a key on the keyboard 
The screen is blank and is 
blinking.zIf you see the TEST GOOD message on the screen when 
you press the MENU button, check the cable connection 
between the monitor and the computer to ensure that the 
connector is properly connected.  
 
 
3. Problems related to Audio 
Problems related to audio signals and their solutions are listed below. 
ProblemsSolutions
No soundzEnsure that the audio cable is firmly connected to both the 
audio-in port on your monitor and the audio-out port on your 
sound card.  
(Refer to the Connecting the Monitor)  
zCheck the volume level.  
(Refer to the Volume) 
The sound level is too low.zCheck the volume level.  
(Refer to the Volume)  
zIf the volume is still too low after turning the control to its 
maximum, check the volume control on the computer sound 
card or software program. 
Sound is too high pitched or too 
low pitchedzAdjust the Treble and Bass to appropriate level. 
 
 
4. Problems related to Remote Control 
Problems related to the remote control and their solutions are listed. 
ProblemsItems to check
The remote control buttons do 
not respond.zCheck the battery polarities (+/-).  zCheck if the batteries have been exhausted.  zCheck if the power is on.  zCheck if the power cord is securely connected.  zCheck if a special fluorescent or neon lamp is on in the 
vicinity. 
 
 
 Q & A 
Question Answer 
How can I change the frequency? The frequency can be changed by reconfiguring the video card.  
 
Note that video card support can vary, depending on the version of the 
driver used. (Refer to the computer or the video card manual for 
details.) 
How can I adjust the resolution?
zWindows XP :  
Set the resolution in the Control Panel
→Appearance and 
Themes
→Display
→Settings.  
zWindows ME/2000 :  
Set the resolution in the Control Panel
→Display
→Settings.  
 
						

							 
* Contact the video card manufacturer for details.  
How can I set the Power Saving 
function?
zWindows XP :  
Set the resolution in the Control Panel
→Appearance and 
Themes
→Display
→Screen Saver . 
Set the function in the BIOS-SETUP of the computer. (Refer to 
Windows/Computer Manual).  
zWindows ME/2000 :  
Set the resolution in the Control Panel
→Display
→Screen Saver. 
Set the function in the BIOS-SETUP of the computer. (Refer to 
Windows/Computer Manual).  
How can I clean the outer 
case/LCD Panel?Disconnect the power cord and then clean the monitor with a soft cloth, 
using either a cleaning solution or plain water.  
 
Do not leave any detergent or scratches on the case. Do not let any 
water enter the monitor. 
 
						

							 
 
 General  
General
Model Name SyncMaster 932MW
LCD Panel
Size 19 Wide diagonal (48 cm)
Display area 408.24 mm(H) x 255.15 mm(V)
Pixel Pitch 0.2835 mm(H) x 0.2835 mm(V)
Synchronization
Horizontal 30 ~ 81 kHz
Vertical 56 ~ 75 Hz
Display Color
16.7 M 
Resolution
Optimum resolution  1440 x 900 @ 60 Hz 
Maximum resolution 1440 x 900 @ 60 Hz 
Input Signal, Terminated
RGB Analog 
TTL level (V high 
≥ 2.0V, V low 
≤ 0.8V)  
0.7 Vp-p ± 5 %
Maximum Pixel Clock
108.00 MHz
Power Supply
AC 100 - 240 VAC (+/- 10 %), 60 / 50 Hz ± 3 Hz
Signal Cable
15pin to 15pin D-sub cable, Detachable 
DVI-D to DVI-D connector, Detachable(Sold separately)
Signal connectors
15pin 3-row D-sub connector, 24pin 3-row DVI-D connector 
19pin Type A HDMI Conntector, Composite, S-Video, Component, Scart, RF 
Dimensions (WxHxD)/ Weight 
 
						

							466.0 X 400.0 X 190.0 mm / 18.3 X 15.7 X 7.5 inch / 4.65 kg / 10.2 lbs (With Stand) 
466.0 X 350.0 X 70.0 mm / 18.3 X 13.8 X 2.8 inch (Without Stand) 
Environmental considerations
Operating Temperature: 50°F ~ 104°F(10°C ~ 40°C)  Humidity: 10 % to 80 %, Non-condensing
Storage Temperature: -4 °F ~113 °F(-20 °C ~ 45 °C)   Humidity: 5 % to 95 %, Non-condensing
Plug and Play Capability
This monitor can be installed on any Plug & Play compatible system. The interaction of the monitor and the 
computer systems will provide the best operating conditions and monitor settings. In most cases, the monitor 
installation will proceed automatically, unless the user wishes to select alternate settings.
Dot Acceptable
TFT LCD panel manufactured by using advanced semiconductor technology with precision of 1ppm(one 
millionth) above is used for this product. But the pixe ls of RED, GREEN, BLUE and WHITE color seem to be 
bright sometimes or some of black pixels could be seen. This is not from bad quality and you can use it 
without uneasiness. 
zFor example, the number of TFT  LCD sub pixels contained in this product are 3,888,000.  
Note: Design and specificat ions are subject to change without prior notice.
Class B Equipment (Information Communica tion equipment for residential use) 
This product complies with the Electromagnetic Compatibility Directives for residential use and can be used in 
all areas including common residential areas.  
(Class B equipment emits less electromagnetic waves than Class A equipment.) 
 
 
 
 PowerSaver   
This monitor has a built-in power management system called PowerSaver. This system saves energy by 
switching your monitor into a low-power mode when it has not been used for a certain amount of time. The 
monitor automatically returns to normal operation when you press a key on the keyboard. For energy 
conservation, turn your monitor OFF when it is not needed,  or when leaving it unattended for long periods. The 
PowerSaver system operates with a VESA DPMS compliant video card installed in your computer. Use the 
software utility installed on your computer to set up this feature. 
 
 
 
State  
Normal Operation  
Power saving mode  Power off   
Power Indicator Blue Blue, Blinking Black
Power Co nsumption  Less than 45  W  Less than  2 W Less than  2 W
 
 
 
 Preset Timing Modes  
If the signal transferred from the computer is the same as the following Preset Timing Modes, the screen will 
be adjusted automatically. However, if the signal differs, the screen may go blank while the power LED is on. 
Refer to the video card manual and adjust the screen as follows.  
 
Display Mode Horizontal 
Frequency  (kHz) Vertical 
Frequency  (Hz)  Pixel Clock 
(MHz)  Sync Polarity 
(H/V)
IBM, 640 x 350  31.469  70.086  25.175  +/- 
IBM, 640 x 480  31.469  59.940  25.175  -/- 
IBM, 720 x 400  31.469  70.087  28.322  -/+