Samsung Syncmaster 931bw Quick Start Guide

							 
 
 
 
MenuDescriptionPlay/Stop
Auto SourceSelect Auto Source for the monitor to automatically select the 
signal source.  
 
MENU →  ,  →  →  →  ,  → MENU
Image Reset Image parameters are replaced with the factory default values.  
 MENU →  ,  →  →  ,  →  →  ,  → MENU
Color ResetColor parameters are replaced with the factory default values.  
 MENU →  ,  →  →  ,  →  →  ,  → MENU
RTARTA (Response Time Accelerator)  
A function that accelerates the response speed of the panel so 
as to provide a sharper and more natural video display.  
 
 
 
MENU →  ,  →  →  ,  →  →  ,  → MENU
RTA On : Activates the RTA function so that the panel operates 
at a higher response speed than its original speed.
RTA Off : Deactivates the RTA function so that the panel 
operates at its original response speed.
If you turn the power off and on again after switching RTA off, 
the RTA function is automatically switched On (Factory Setting)
Information 
 
						

							 
 
 
MenuDescription
InformationShows a video source, display mode on the OSD screen.  
 MENU →  ,  
 
						

							 Model 
 
 Check List
Before calling for service, check the information in this section to see if you can remedy any problems 
yourself. If you do need assistance, please call the  phone number on the Information section or contact 
your dealer . 
SymptomCheck ListSolutions
No images on the 
screen.  
I cannot turn on 
the monitor. Is the power cord 
connected 
properly?
Check the power cord connection and supply.
Can you see 
Check Signal 
Cable on the 
screen?  (Connected using the D-sub cable)  
Check the signal c
able connection.  
 
(Connected using the DVI cable)  
If you still see an error me ssage on the screen when the 
monitor is connected properly,  check to see if the monitor 
status is set to analog.  
Press SOURCE button to hav e the monitor double-check 
the input signal source.
If the power is on, 
reboot the computer 
to see the initial 
screen(the login 
screen), which can 
be seen.  If the initial screen (the l
ogin screen) appears, boot the 
computer in the applicable mode (the safe mode for 
Windows ME/XP/2000) and then  change the frequency of 
the video card.  
(Refer to the  Preset Timing Modes )  
 
If the initial screen (the l ogin screen) does not appear, 
contact the Service Center or your dealer .  
Can you see Not 
Optimum Mode, 
Recommended 
Mode 1440 x 900 
60 Hz on the 
screen?  You can see this message when the signal from the 
video card exceeds the maximum resolution and 
frequency that the monitor can handle properly.  
 
Adjust the maximum resolution and frequency that the 
monitor can handle properly.  
 
If the display exceeds SXGA or 75 Hz, a Not Optimum 
Mode, Recommended Mode 1440 x 900 60 Hz 
message is displayed. If t
he display exceeds 85 Hz, the 
display will work properly but  the Not Optimum Mode, 
Recommended Mode 1440 x 900 60 Hz message 
appears for one minute  and then disappears.  
Please change to the recomm ended mode during this 
one-minute period.  
(The message is displayed  again if the system is 
rebooted.) 
There is no image 
on the screen.  
Is the power  The monitor is in PowerSaver mode.  
 
Press a key on the keyboard to
 activate the monitor and 
 SyncMaster 931BW
 
						

							indicator on the 
monitor blinking at 1 
second intervals?restore the image on the screen.  
 
If there is still no image, press the SOURCE button.  
Then press any key on the keyboard again to activate the 
monitor and restore the image on the screen. 
Connected using 
the DVI cable?You may get a blank screen if you boot the system 
before you connect the DVI cable, or disconnect and then 
reconnect the DVI cable while the system is running as 
certain types of graphic cards do not send out video 
signals.  
Connect the DVI cable and then reboot the system.
I cannot see the 
On Screen 
Display.Have you locked 
the On Screen 
Display (OSD) 
Menu to prevent 
changes?Unlock the OSD by pressing the [MENU /  ] button for at 
least 5 seconds.
The screen shows 
strange colors or 
just black and 
white.Is the screen 
displaying only one 
color as if looking at 
the screen through 
a cellophane 
paper? Check the signal cable connection.  
 
Make sure the video card is fully inserted in its slot.
Have the screen 
colors become 
strange after 
running a program 
or due to a crash 
between 
applications?Reboot the computer.
Has the video card 
been set properly?Set the video card by referring to the video card manual. 
The screen 
suddenly has 
become 
unbalanced.Have you changed 
the video card or 
the driver?Adjust screen image position and size using the OSD.
Have you adjusted 
the resolution or 
frequency to the 
monitor?Adjust the resolution and frequency at the video card.  
(Refer to thePreset Timing Modes). 
The screen can be unbalanced due to the cycle of the video card signals. 
Readjust Position by referring to the OSD.
The screen is out 
of focus or OSD 
cannot be 
adjusted.Have you adjusted 
the resolution or 
frequency on the 
monitor?Adjust the resolution and frequency of the video card.  
(Refer to the Preset Timing Modes).
LED is blinking but 
no images on the 
screen.Is the frequency 
properly adjusted 
when checking the 
Display Timing on 
the menu?Adjust the frequency properly by referring to the video 
card manual and the Preset Timing Modes.  
(The maximum frequency per resolution may differ from 
product to product.) 
There are only 16 
colors shown on 
the screen. The 
screen colors have 
changed after 
changing the video 
card.Have the Windows 
colors been set 
properly? Windows XP :  
Set the resolution at the Control Panel →
 Appearance 
and Themes → Display → Settings.  
 
Windows ME/2000 :  
Set the resolution at the Control Panel → Display → 
Settings. 
Has the video card 
been set properly?Set the video card by referring to the video card manual. 
There is a 
message that Have you installed 
the monitor driver?Install the monitor driver according to the Driver 
Installation Instructions.
 
						

							 
 
 
 
  reads 
Unrecognized 
monitor, Plug & 
Play (VESA DDC) 
monitor found. See the video card 
manual to see if the 
Plug & Play (VESA 
DDC) function can 
be supported. Install the monitor driver according to the Driver 
Installation Instructions.
Check when 
MagicTune™ does 
not function 
properly.MagicTune™ 
feature is found only 
on PC (VGA) with 
Window OS that 
supports Plug and 
Play.* To check whether your PC is available for MagicTune™ 
feature, follow the steps below (When Windows is XP);  
 
Control Panel → Performance and Maintenance → 
System → Hardware → Device Manager → Monitors → 
After deleting Plug and Play monitor, find Plug and Play 
monitor by searching new Hardware. 
MagicTune™ is an additional software for the monitor. 
Some graphic cards may not support your monitor. When 
you have a problem with the graphic card, visit our 
website to check the compatible graphic card list 
provided.  
http://www.samsung.com/monitor/magictune
MagicTune™ 
doesnt work 
properly.Have you changed 
your PC or video 
graphic card?Download the latest program. The program can be 
downloaded http://www.samsung.com/monitor/magictune
Did you install the 
program?Reboot the computer after installing the program for the 
first time. If a copy of the program is already installed, 
remove it, reboot the computer, and then install the 
program again. You need to reboot the computer for it to 
operate normally after installing or removing the program. 
Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.
Check the following items if there is trouble with the monitor.
Check if the power cord and the video cables are properly connected to the computer.
Check if the computer beeps more than 3 times when booting.  
(If it does, request an after-service for the main board of the computer.) 
If you installed a new video card or if you assembled the PC, check if the installed the adapter(video) 
driver and the monitor driver. 
Check if the scanning ratio of the video screen is set at 56 Hz ~ 75 Hz.  
(Do not exceed 75 Hz when using the maximum resolution.)
If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove 
the Display Adapter at the Control Panel → System → Device Administrator and then reboot the 
computer to reinstall the adapter (video) driver. 
If problems repeatedly occur, contact an authorized service center.
 Q & A
Question Answer 
How can I change the frequency? Frequency can be changed by reconfiguring the 
video card.  
 
Note that video card support can vary, depending on 
the version of the driver used.  
(Refer to the computer or the video card manual for 
details.) 
How can I adjust the resolution? Windows XP :  
Set the resolution at the Control Panel → 
Appearance and Themes →
 Display →
 Settings.  
 
Windows ME/2000 :  
 
						

							Set the resolution at the Control Panel → Display → 
Settings.  
 
Contact the video card manufacturer for details.
How can I set the Power Saving function? Windows XP :  
Set the resolution at the Control Panel → 
Appearance and Themes → Display → Screen 
Saver.  
Set the function at BIOS-SETUP of the computer.  
 
Windows ME/2000 :  
Set the resolution at the Control Panel →
 Display →
 
Screen Saver.  
Set the function at BIOS-SETUP of the computer.  
 
Refer to Windows/Computer Manual
How can I clean the outer case/LCD Panel? Disconnect the power cord and then clean the 
monitor with a soft cloth, using either a cleaning 
solution or plain water.  
 
Do not leave any remains of the detergent nor 
scratch the case. Do not allow any water to go inside 
the monitor. 
 
 
 
 
 
 
 
 Self-Test
Self-Test Feature Check  |  Warning Messages  |  Environment  |  Useful Tips
Your monitor provides a self test feature that allows you to check whether your monitor is functioning 
properly. 
Self-Test Feature Check 
Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer. 
Turn on the monitor. 
If the monitor is functioning properly, you will see a box in the illustration below.  
 
  
 
This box appears during normal operation if the video cable becomes disconnected or damaged.  
 
Turn off your monitor and reconnect the video cable; then turn on both your computer and the 
monitor. 
If your monitor screen remains blank after using the previous procedure, check your video controller 
and computer system; your monitor is functioning properly.
Warning Messages 
If there is something wrong with the input signal, a message appears on the screen or the screen 
goes blank although the power indicator LED is still on. The message may indicate that the monitor is 
out of scan range or that you need to check the signal cable.  
 
 
						

							 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
Environment 
The location and the position of the monitor may influence the quality and other features of the 
monitor.  
 
If there are any sub woofer speakers near the monitor, unplug and relocate the woofer to another 
room.  
Remove all electronic devices such as radios, fans, clocks and telephones that are within 3 feet 
(one meter) of the monitor. 
Useful Tips 
A monitor recreates visual signals received from the computer. Therefore, if there is trouble with the 
computer or the video card, this can cause the monitor to become blank, have poor coloring, noise, 
Video mode not supported, etc. In this case, first check the source of the problem, and then contact 
the Service Center or your dealer.  
 
Judging the monitors working condition  
 
If there is no image on the screen or a Not Optimum Mode, Recommended Mode 1440 x 900 60 
Hz message comes up, disconnect the cable from the computer while the monitor is still powered on.  
 
If there is a message coming up on the screen or if the screen goes white, this means the monitor 
is in working condition.  
In this case, check the computer for trouble. 
 
						

							 Model
 Specifications
General
Model NameSyncMaster 931BW
LCD Panel
Size19  Wide Diagonal (48 cm)
Display area 408.24 mm (H) x 255.15 mm (V)
Pixel Pitch
0.2835 mm (H) x 0.2835 mm (V)
Synchronization
Horizontal31 ~ 81 kHz
Vertical 56 ~ 75 Hz
Display Color
16.7M Colors (8bit)
Resolution
Optimum resolution1440 X 900@60 Hz
Maximum resolution 1440 X 900@75 Hz
Input Signal, Terminated
RGB Analog, DVI Compliant Digital RGB,  
0.7 Vp-p ± 5%, TT L level (V high ≥ 2.0V, V low  ≤ 0.8V) 
Maximum Pixel Clock
137 MHz (Analog,Digital)
Power Supply
AC 100 - 240V~ (+/- 10%) ，50/60Hz 
Signal Cable
 SyncMaster 931BW
 
						

							 
 
 
 
15pin to 15pin D-sub cable, Detachable  
DVI-D to DVI-D connector, Detachable, (Option)
Signal Connectors
15pin 3-row D-Sub connector, 24pin 3-row DVI-D connector
Dimensions (W x D x H) / Weight 
448.0 X 58.5 X 311.0 mm / 17.6 x 2.3 x 12.2 inch (Without Stand)  
448.0 X 202.2 X 363.9 mm / 17.6 x 8.0 x 14.3 inch (With Stand) / 4.2 kg / 9.3 lbs
VESA Mounting Interface
75 mm x 75 mm (for use with Specialty(Arm) Mounting hardware.)
Environmental considerations
OperatingTemperature : 50 °F ~ 104 °F (10 °C ~ 40 °C)  
Humidity : 10 % ~ 80 %, non-condensing
Storage Temperature : -4 °F ~113 °F (-20 °C ~ 45 °C)  
Humidity : 5 % ~ 95 %, non-condensing
Plug and Play Capability
This monitor can be installed on any Plug & Play compatible system. Interaction of the monitor and 
computer systems will provide the best operating conditions and monitor settings. In most cases, 
monitor installation will proceed automatically, unless the user wishes to select alternate settings.
Dot Acceptable
TFT LCD panel manufactured by using advanced semiconductor technology with precision of 1 ppm 
(one millionth) above is used for this product. But the pixels of RED, GREEN, BLUE and WHITE color 
seem to be bright sometimes or some of black pixels could be seen. This is not from bad quality and 
you can use it without uneasiness.  
 
For example, the number of TFT LCD sub pixels that is contained in this product are 3,888,000. 
Design and specifications are subject to change without prior notice.
Class B Equipment (Information Communication equipment for residential use)
This product complies with the Electromagnetic Compatibility Directives for residential use and can be 
used in all areas including common residential areas. 
 
(Class B equipment emits less electromagnetic waves than Class A equipment.)
 
 PowerSaver 
This monitor has a built-in power management system called PowerSaver. This system saves energy 
by switching your monitor into a low-power mode when it has not been used for a certain amount of 
time. The monitor automatically returns to normal operation when you press a key on the keyboard. 
For energy conservation, turn your monitor OFF when it is not needed, or when leaving it unattended 
for long periods. The PowerSaver system operates with a VESA DPMS compliant video card installed 
in your computer. Use a software utility installed on your computer to set up this feature.
StateNormal OperationPower saving modePower off  
(Power button)  
EPA/ENERGY 2000
Power IndicatorBlueBlue, BlinkingBlack
 
						

							 
 
Power Consumption Less than 42 WLess than 1 W  
(Off-mode)  Less than 1 W
This monitor is EPA ENERGY STAR® compliant and ENERGY2000 
compliant when used with a co mputer equipped with VESA DPMS 
functionality.  
As an ENERGY STAR
® Partner, SAMSUNG has determined that this 
product meets the ENERGY STAR® guidelines for energy efficiency.
 
 
 Preset Timing Modes
If the signal transferred from the computer is the  same as the following Preset Timing Modes, the 
screen will be adjusted automatically . However, if the signal differs, the screen may go blank while 
the power LED is on. Refer to the video ca rd manual and adjust the screen as follows. 
Preset Timing Modes 
Display ModeHorizontal 
Frequency  
(kHz)Vertical 
Frequency  
(Hz)Pixel Clock  (MHz)Sync Polarity   (H/V)
IBM, 640 x 350  31,469  70,086  25,175  +/- 
IBM, 640 x 480 31,469 59,940 25,175 -/- 
IBM, 720 x 400  31,469  70,087  28,322  -/+ 
MAC, 640 x 480 35,000 66,667 30,240 -/- 
MAC, 832 x 624  49,726  74,551  57,284  -/- 
MAC, 1152 x 870 68,681 75,062 100,000-/- 
VESA, 640 x 480  37,500  75,000  31,500  -/- 
VESA, 640 x 480 37,861 72,809 31,500 -/- 
VESA, 800 x 600 35,156 56,250 36,000 +/+ 
VESA, 800 x 600 37,879 60,317 40,000 +/+ 
VESA, 800 x 600  46,875  75,000  49,500  +/+ 
VESA, 800 x 600 48,077 72,188 50,000 +/+ 
VESA, 1024 x 768  48,363  60,004  65,000  -/- 
VESA, 1024 x 768 56,476 70,069 75,000 -/- 
VESA, 1024 x 768  60,023  75,029  78,750  +/+ 
VESA, 1152 x 864 67,500 75,000 108,000 +/+ 
VESA,1280 x 960 60,000  60,000  108,000 +/+ 
VESA,1280 x 102463,891 60,020 108,000+/+ 
VESA,1280 x 1024  79,976  75,025  135,00  +/+ 
VESA, 1440 X 900 55,935 59,887 106,500 -/+