Samsung Syncmaster 923nw Quick Start Guide

							 
 Setup  
MenuDescriptionPlay/Stop
Reset Reverts the product settings to factory defaults.  
 
 
[MENU 
→
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 MENU]
zNo  zYes  
Customized Key You can specify a function which will be activated when 
the Customized Key( ) is pressed. 
 
[MENU 
→
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 MENU]
Off Timer The monitors will turn off automatically at the specified 
time. 
 
 
[MENU 
→
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 MENU]
zOffzOn
Image Size You can change the size of the screen displayed on your 
monitor. 
zAuto
 - The screen is displayed in accordance with 
the screen aspect ratio of the input signals. 
zWide  - A full screen is displayed regardless of the 
screen aspect ratio of the input signals. 
 
[MENU  →
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 MENU]
zSignals not available in the standard 
mode table are not supported. 
zIf the wide screen which is the optimal 
resolution for the monitor is set on your 
PC, this function is not performed. 
 
 
 
 
 Information  
 
						

							MenuDescription
Information Shows a video source, display mode on the OSD screen.  
 
[MENU 
→
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 MENU]
 
						

							 Model   
 
 
 
 Check List 
Before calling for servic e, check the information in this section to see if you can remedy any 
problems yourself. If you do  need assistance, please call the phone number on the 
Information section or contact your dealer .
 
 
Symptom Check List Solutions
No images on the 
screen. I cannot turn 
on the monitor. Is the power cord connected 
properly?
Check the power cord connection 
and supply.
Can you see  Check Signal Cable  
on the screen?  (Connected using the D-sub 
cable)
 
Check the signal cable connection.
If the power is on, reboot the 
computer to see  the initial screen
(the login screen), which can be 
seen.  If the initial screen (the login screen) 
appears, boot the computer in the 
applicable mode (the safe mode for 
Windows ME/XP/2000) and then 
change the frequency of the video 
card. 
(Refer to the 
Preset Timing Modes ) 
Note: If the initial screen (the login 
screen) does not appear,  contact 
the Service Center or your dealer .  
Can you see  Not Optimum 
Mode,Recommended Mode 
1440 X 900 60 Hz  on the screen?  You can see this message when the 
signal from the vi
deo card exceeds 
the maximum resolution and 
frequency that the monitor can 
handle properly.  
 
Adjust the maximum resolution and 
frequency that the monitor can 
handle properly.  
 
There is no image on the screen.  
Is the power indicator on the monitor 
blinking at 1 second intervals? The monitor is in PowerSaver mode. 
 
press a key on th
e keyboard to 
activate the monitor and restore the 
image on the screen.  
I cannot see the On 
Screen Display. Have you locked 
the On Screen 
Display (OSD) Menu to prevent 
changes? Unlock the OSD by pressing the 
MENU button for at least 5 seconds.
The screen shows 
strange colors or just 
black and white. Is the screen displaying only one 
color as if looking at the screen 
through a cellophane paper?  Check the signal cable 
connection.Make sure the video 
card is fully inserted in its slot.
 SyncMaster 923NW
 
						

							 
 
Have the screen colors become 
strange after running a program or 
due to a crash between 
applications?Reboot the computer.
Has the video card been set 
properly?Set the video card by referring to the 
video card manual. 
The screen suddenly 
has become 
unbalanced.Have you changed the video card or 
the driver?Adjust screen image position and 
size using the OSD.
Have you adjusted the resolution or 
frequency to the monitor?Adjust the resolution and frequency 
at the video card.  
(Refer to the Preset Timing Modes).
The screen can be unbalanced due to the cycle of the video card signals. 
Readjust Position by referring to the OSD.
The screen is out of 
focus or OSD cannot 
be adjusted.Have you adjusted the resolution or 
frequency on the monitor?Adjust the resolution and frequency 
of the video card.  
(Refer to the Preset Timing Modes).
LED is blinking but no 
images on the screen.Is the frequency properly adjusted 
when checking the Display Timing 
on the menu?Adjust the frequency properly by 
referring to the video card manual 
and the Preset Timing Modes.  
(The maximum frequency per 
resolution may differ from product to 
product.) 
There are only 16 
colors shown on the 
screen. 
The screen colors 
have changed after 
changing the video 
card.Have the Windows colors been set 
properly? Windows ME/2000/XP: 
Set the colors properly at the 
Control Panel →
 Display →
 
Settings. 
Has the video card been set 
properly?Set the video card by referring to the 
video card manual. 
There is a message 
that reads 
Unrecognized 
monitor, Plug & Play 
(VESA DDC) monitor 
found. Have you installed the monitor 
driver?Install the monitor driver according 
to the Driver Installation Instructions.
See the video card manual to see if 
the Plug & Play (VESA DDC) 
function can be supported. Install the monitor driver according 
to the Driver Installation Instructions.
 
 
 
 Check the following items if there is trouble with the monitor. 
1. Check if the power cord and the video cables are properly connected to the computer.  
2. Check if the computer beeps more than 3 times when booting. 
(If it does, request an after-service for the main board of the computer.)  
3. If you installed a new video card or if you assembled the PC, check if the installed the adapter
(video) driver and the monitor driver.  
4. Check if the scanning ratio of the video screen is set at 56 Hz ~ 60 Hz.  
(Do not exceed 60 Hz when using the maximum resolution.)  
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, 
remove the Display Adapter at the 
Control Panel →
 System →
 Device Administrator and 
then reboot the computer to reinstall the adapter (video) driver.  
 
 If problems repeatedly occur, contact an authorized service center.
 
 
 Q & A 
Question 
Answer 
How can I change the 
frequency?Frequency can be changed by reconfiguring the video card.  
 
Note that video card support can vary, depending on the version 
 
						

							of the driver used. (Refer to the computer or the video card 
manual for details.) 
How can I adjust the resolution? Windows ME/XP/2000 : Set the resolution at the Control 
Panel
→Display
→Settings.  
 
* Contact the video card manufacturer for details.
How can I set the Power Saving 
function?Windows ME/XP/2000 : Set the function at BIOS-SETUP of the 
computer or the screen saver. (Refer to Windows/Computer 
Manual).  
How can I clean the outer 
case/LCD Panel?Disconnect the power cord and then clean the monitor with a soft 
cloth, using either a cleaning solution or plain water.  
 
Do not leave any remains of the detergent nor scratch the case. 
Do not allow any water to go inside the monitor. 
 
 
 Self-Test Feature Check 
Self-Test Feature Check  |  Warning Messages  |  Environment  |  Useful Tips
 
Your monitor provides a self test feature that allows you to check whether your monitor is 
functioning properly.  
 
 
 
 
 Self-Test Feature Check 
 
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer.  
3. Turn on the monitor.  
If the monitor is functioning properly, you will see a box in the illustration below.  
 
 
 
This box appears during normal operation if the video cable becomes disconnected or 
damaged. 
 
4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the 
monitor.  
If your monitor screen remains blank after using the previous procedure, check your video 
controller and computer system; your monitor is functioning properly. 
 
 
 Warning Messages  
 
If there is something wrong with the input signal, a message appears on the screen or the 
screen goes blank although the power indicator LED is still on. The message may indicate 
that the monitor is out of scan range or that you need to check the signal cable. 
 
 
 
 
 Environment  
 
The location and the position of the monitor may influence the quality and other 
features of the monitor. 
 
						

							1. If there are any sub woofer speakers near the monitor, unplug and relocate the woofer 
to another room.  
2. Remove all electronic devices such as radios, fans, clocks and telephones that are 
within 3 feet (one meter) of the monitor.  
 
 
 Useful Tips 
 
zA monitor recreates visual signals received from the computer. Therefore, if there is trouble with 
the computer or the video card, this can cause the monitor to become blank, have poor coloring, 
noise, Video mode not supported, etc. In this case, first check the source of the problem, and 
then contact the Service Center or your dealer.  
 
zJudging the monitors working condition  
If there is no image on the screen or a 
Not Optimum Mode,Recommended Mode 1440 X 
900 60 Hz message comes up, disconnect the cable from the computer while the monitor is still 
powered on. 
{If there is a message coming up on the screen or if the screen goes white, this means the 
monitor is in working condition.  
{In this case, check the computer for trouble.  
 
						

							 Model   
 
 
 
 Check List 
Before calling for servic e, check the information in this section to see if you can remedy any 
problems yourself. If you do  need assistance, please call the phone number on the 
Information section or contact your dealer .
 
 
Symptom Check List Solutions
No images on the 
screen. I cannot turn 
on the monitor. Is the power cord connected 
properly?
Check the power cord connection 
and supply.
Can you see  Check Signal Cable  
on the screen?  (Connected using the D-sub 
cable)
 
Check the signal cable connection.
If the power is on, reboot the 
computer to see  the initial screen
(the login screen), which can be 
seen.  If the initial screen (the login screen) 
appears, boot the computer in the 
applicable mode (the safe mode for 
Windows ME/XP/2000) and then 
change the frequency of the video 
card. 
(Refer to the 
Preset Timing Modes ) 
Note: If the initial screen (the login 
screen) does not appear,  contact 
the Service Center or your dealer .  
Can you see  Not Optimum 
Mode,Recommended Mode 
1680 X 1050 60 Hz  on the screen? You can see this message when the 
signal from the vi
deo card exceeds 
the maximum resolution and 
frequency that the monitor can 
handle properly.  
 
Adjust the maximum resolution and 
frequency that the monitor can 
handle properly.  
 
There is no image on the screen.  
Is the power indicator on the monitor 
blinking at 1 second intervals? The monitor is in PowerSaver mode. 
 
press a key on th
e keyboard to 
activate the monitor and restore the 
image on the screen.  
I cannot see the On 
Screen Display. Have you locked 
the On Screen 
Display (OSD) Menu to prevent 
changes? Unlock the OSD by pressing the 
MENU button for at least 5 seconds.
The screen shows 
strange colors or just 
black and white. Is the screen displaying only one 
color as if looking at the screen 
through a cellophane paper?  Check the signal cable 
connection.Make sure the video 
card is fully inserted in its slot.
 SyncMaster 2023NW
 
						

							 
 
Have the screen colors become 
strange after running a program or 
due to a crash between 
applications?Reboot the computer.
Has the video card been set 
properly?Set the video card by referring to the 
video card manual. 
The screen suddenly 
has become 
unbalanced.Have you changed the video card or 
the driver?Adjust screen image position and 
size using the OSD.
Have you adjusted the resolution or 
frequency to the monitor?Adjust the resolution and frequency 
at the video card.  
(Refer to the Preset Timing Modes).
The screen can be unbalanced due to the cycle of the video card signals. 
Readjust Position by referring to the OSD.
The screen is out of 
focus or OSD cannot 
be adjusted.Have you adjusted the resolution or 
frequency on the monitor?Adjust the resolution and frequency 
of the video card.  
(Refer to the Preset Timing Modes).
LED is blinking but no 
images on the screen.Is the frequency properly adjusted 
when checking the Display Timing 
on the menu?Adjust the frequency properly by 
referring to the video card manual 
and the Preset Timing Modes.  
(The maximum frequency per 
resolution may differ from product to 
product.) 
There are only 16 
colors shown on the 
screen. 
The screen colors 
have changed after 
changing the video 
card.Have the Windows colors been set 
properly? Windows ME/2000/XP: 
Set the colors properly at the 
Control Panel →
 Display →
 
Settings. 
Has the video card been set 
properly?Set the video card by referring to the 
video card manual. 
There is a message 
that reads 
Unrecognized 
monitor, Plug & Play 
(VESA DDC) monitor 
found. Have you installed the monitor 
driver?Install the monitor driver according 
to the Driver Installation Instructions.
See the video card manual to see if 
the Plug & Play (VESA DDC) 
function can be supported. Install the monitor driver according 
to the Driver Installation Instructions.
 
 
 
 Check the following items if there is trouble with the monitor. 
1. Check if the power cord and the video cables are properly connected to the computer.  
2. Check if the computer beeps more than 3 times when booting. 
(If it does, request an after-service for the main board of the computer.)  
3. If you installed a new video card or if you assembled the PC, check if the installed the adapter
(video) driver and the monitor driver.  
4. Check if the scanning ratio of the video screen is set at 56 Hz ~ 60 Hz.  
(Do not exceed 60 Hz when using the maximum resolution.)  
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, 
remove the Display Adapter at the 
Control Panel →
 System →
 Device Administrator and 
then reboot the computer to reinstall the adapter (video) driver.  
 
 If problems repeatedly occur, contact an authorized service center.
 
 
 Q & A 
Question 
Answer 
How can I change the 
frequency?Frequency can be changed by reconfiguring the video card.  
 
Note that video card support can vary, depending on the version 
 
						

							of the driver used. (Refer to the computer or the video card 
manual for details.) 
How can I adjust the resolution? Windows ME/XP/2000 : Set the resolution at the Control 
Panel
→Display
→Settings.  
 
* Contact the video card manufacturer for details.
How can I set the Power Saving 
function?Windows ME/XP/2000 : Set the function at BIOS-SETUP of the 
computer or the screen saver. (Refer to Windows/Computer 
Manual).  
How can I clean the outer 
case/LCD Panel?Disconnect the power cord and then clean the monitor with a soft 
cloth, using either a cleaning solution or plain water.  
 
Do not leave any remains of the detergent nor scratch the case. 
Do not allow any water to go inside the monitor. 
 
 
 Self-Test Feature Check 
Self-Test Feature Check  |  Warning Messages  |  Environment  |  Useful Tips
 
Your monitor provides a self test feature that allows you to check whether your monitor is 
functioning properly.  
 
 
 
 
 Self-Test Feature Check 
 
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer.  
3. Turn on the monitor.  
If the monitor is functioning properly, you will see a box in the illustration below.  
 
 
 
This box appears during normal operation if the video cable becomes disconnected or 
damaged. 
 
4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the 
monitor.  
If your monitor screen remains blank after using the previous procedure, check your video 
controller and computer system; your monitor is functioning properly. 
 
 
 Warning Messages  
 
If there is something wrong with the input signal, a message appears on the screen or the 
screen goes blank although the power indicator LED is still on. The message may indicate 
that the monitor is out of scan range or that you need to check the signal cable. 
 
 
 
 
 Environment  
 
The location and the position of the monitor may influence the quality and other 
features of the monitor. 
 
						

							1. If there are any sub woofer speakers near the monitor, unplug and relocate the woofer 
to another room.  
2. Remove all electronic devices such as radios, fans, clocks and telephones that are 
within 3 feet (one meter) of the monitor.  
 
 
 Useful Tips 
 
zA monitor recreates visual signals received from the computer. Therefore, if there is trouble with 
the computer or the video card, this can cause the monitor to become blank, have poor coloring, 
noise, Video mode not supported, etc. In this case, first check the source of the problem, and 
then contact the Service Center or your dealer.  
 
zJudging the monitors working condition  
If there is no image on the screen or a 
Not Optimum Mode,Recommended Mode 1680 X 
1050 60 Hz message comes up, disconnect the cable from the computer while the monitor is 
still powered on. 
{If there is a message coming up on the screen or if the screen goes white, this means the 
monitor is in working condition.  
{In this case, check the computer for trouble.