Samsung SM-G930F Manual

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Doorbell detector
1 On the Apps screen, tap Settings → Accessibility → Hearing → Sound detectors, and 
then tap the 
Doorbell detector switch to activate it.
2 Tap  to make a recording of your doorbell.
The device will detect and record the doorbell.
3 Tap  and ring your doorbell to check if it is recorded correctly. When the device detects 
the doorbell sound, tap 
OK.
To change the doorbell sound, tap 
Change doorbell sound.
The device will vibrate when it detects sound and the alert will be saved as a log.
Setting flash notification
Set the flash to blink when an alarm sounds or when you have notifications, such as incoming 
calls and new messages.
On the Apps screen, tap 
Settings → Accessibility → Hearing, and then tap the Flash 
notification
 switch to activate it.
Turning off all sounds
Set the device to mute all device sounds, such as media sounds, and the caller’s voice during 
a call.
On the Apps screen, tap 
Settings → Accessibility → Hearing, and then tap the Turn off all 
sounds
 switch to activate it.
Caption settings
On the Apps screen, tap Settings → Accessibility → Hearing → Samsung subtitles (CC) or 
Google subtitles (CC), and then tap the switch to activate it.
Select an option for configuring the caption settings.   
						

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Adjusting the sound balance
Set the device to adjust the sound balance when using a headset.
1 Connect a headset to the device and wear it.
2 On the Apps screen, tap Settings → Accessibility → Hearing.
3 Drag the adjustment bar under Left/right sound balance to the left or right and adjust 
the sound balance.
Mono audio
Mono output combines stereo sound into one signal that is played through all headset 
speakers. Use this if you have a hearing impairment or if a single earbud is more convenient.
On the Apps screen, tap 
Settings → Accessibility → Hearing, and then tap the Mono audio 
switch to activate it.
Dexterity and interaction
Universal switch
You can control the touchscreen by connecting an external switch, by tapping the screen, or 
by using head movements and face gestures.
On the Apps screen, tap 
Settings → Accessibility → Dexterity and interaction → Universal 
switch
, and then tap the switch to activate it. If the universal switches are not registered on 
the device, tap 
ADD SWITCH and set switches to control the device.
To activate the universal switch feature, at least one switch must be registered on the 
device.
To set switches to control the device, tap 
SETTINGS → Switches.
To deactivate this feature, press the Home key three times.   
						

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Assistant menu
Displaying the assistive shortcut icon
Set the device to display the assistive shortcut icon for accessing apps, features, and settings. 
You can easily control the device by tapping the assistive menus in the icon.
1 On the Apps screen, tap Settings → Accessibility → Dexterity and interaction → 
Assistant menu.
2 Tap the switch to activate it.
The assistive shortcut icon appears at the bottom right of the screen.
3 Tap Dominant hand to move the assistive shortcut icon to a convenient location.
Accessing assistive menus
The assistive shortcut icon appears as a floating icon for easy access to the assistive menus 
from any screen.
When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus 
appear on the icon. Tap the up or down arrow to move to other panels or swipe upwards or 
downwards to select other menus.
Using the cursor
On the assistive menu, tap Cursor. You can control the screen using small finger movements 
on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen 
to select items under the cursor.
Use the following options:
•	 /  : Scroll left or right on the screen.
•	 /  : Scroll up or down the screen.
•	 : Magnify the area where the cursor is located.
•	 : Move the touch area to another location.
•	 : Close the touch area.   
						

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To change the touch area and cursor settings, open the Apps screen, tap Settings → 
Accessibility → Dexterity and interaction → Assistant menu. Then, customise settings in 
Touchpad and cursor settings.
Using enhanced assistive menus
Set the device to display enhanced assistive menus for selected apps.
On the Apps screen, tap 
Settings → Accessibility → Dexterity and interaction → Assistant 
menu
 → Assistant plus, tap the switch to activate it, and then select apps.
Easy screen turn on
Turn on the screen by moving your hand above the sensor at the top of the device. You can 
turn on the screen without pressing a key. When you use this feature, place the device on 
a flat surface with the screen facing upwards or hold the device securely to prevent it from 
moving.
On the Apps screen, tap 
Settings → Accessibility → Dexterity and interaction → Easy 
screen turn on
, and then tap the switch to activate it.
Tap and hold delay
Set the recognition time for tapping and holding the screen.
On the Apps screen, tap 
Settings → Accessibility → Dexterity and interaction → Tap and 
hold delay
, and then select an option.
Interaction control
Activate interaction control mode to restrict the device’s reaction to inputs while using apps.
This feature is not available when you activate Palm swipe to capture, Direct call, 
Smart alert, or Easy mute.
1 On the Apps screen, tap Settings → Accessibility → Dexterity and interaction → 
Interaction control.   
						

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2 Tap the switch to activate it.
3 Press and hold the Home key and the Volume key down simultaneously while using an 
app.
4 Adjust the size of the frame or draw a line around an area that you want to restrict.
5 Tap DONE.
The device displays the restricted area. The restricted area will not react when you touch 
it and the device’s hard keys will be disabled. However, you can enable functions for the 
Power key, Volume key, and keyboard in interaction control mode.
To deactivate interaction control mode, press and hold the Home key and the Volume key 
down simultaneously.
Direction lock
Create a directional combination to unlock the screen.
1 On the Apps screen, tap Settings → Accessibility → Direction lock and tap the switch 
to activate it.
2 Drag your finger up, down, left, or right more than four times, and then tap CONTINUE.
3 Draw the direction combination again to verify it and tap CONFIRM.
Notification reminder
Set the device to alert you to notifications that you have not checked at the interval.
On the Apps screen, tap 
Settings → Accessibility → Notification reminder, and then tap 
the switch to activate it.
To set the device to vibrate when you have unchecked notifications, tap the 
Vibrate switch to 
activate it.
To set an interval between alerts, tap 
Reminder interval.
To set apps to alert you to notifications, select apps under 
Show Notifications from.   
						

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Answering or ending calls
Change the method of answering or ending calls.
On the Apps screen, tap 
Settings → Accessibility → Answering and ending calls.
Select the desired method.
Using single tap mode
When an alarm sounds or a call comes in, tap the button to stop the alarm or answer the call 
instead of dragging the button.
On the Apps screen, tap 
Settings → Accessibility, and then tap the Single tap mode switch 
to activate it.
Managing accessibility settings
Saving accessibility settings in a file
Export the current accessibility settings in a file.
On the Apps screen, tap 
Settings → Accessibility → Manage accessibility → Import/
Export
 → Export to My Files.
Importing an accessibility settings file
Import an accessibility settings file and update the current settings.
On the Apps screen, tap 
Settings → Accessibility → Manage accessibility → Import/
Export
 → Import from My Files. Select a file to import and tap DONE. The accessibility 
settings will be updated according to the imported file.
Sharing accessibility settings files
Share accessibility settings files with others via email,  Wi-Fi Direct, Bluetooth, and more.
On the Apps screen, tap 
Settings → Accessibility → Manage accessibility → Share via. 
Then, select the accessibility files and tap 
DONE. Select a sharing method and follow the on-
screen instructions to share the files.   
						

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Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some 
situations may not apply to your device.
When you turn on your device or while you are using the device, it 
prompts you to enter one of the following codes:
•	Password: When the device lock feature is enabled, you must enter the password you set 
for the device.
•	PIN: When using the device for the first time or when the PIN requirement is enabled, you 
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by 
using the Lock SIM card menu.
•	PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly 
several times. You must enter the PUK supplied by your service provider.
•	PIN2: When you access a menu requiring the PIN2 , you must enter the PIN2 supplied with 
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•	When you are in areas with weak signals or poor reception, you may lose reception. Move 
to another area and try again. While moving, error messages may appear repeatedly.
•	You cannot access some options without a subscription. For more information, contact 
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the 
battery before turning on the device.   
						

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The touchscreen responds slowly or improperly
•	If you attach a screen protector or optional accessories to the touchscreen, the 
touchscreen may not function properly.
•	If you are wearing gloves, if your hands are not clean while touching the touchscreen, 
or if you tap the screen with sharp objects or your fingertips, the touchscreen may 
malfunction.
•	The touchscreen may malfunction in humid conditions or when exposed to water.
•	Restart your device to clear any temporary software bugs.
•	Ensure that your device software is updated to the latest version.
•	If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service 
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it 
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume 
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap 
Settings → Backup and reset → Factory data reset → RESET 
DEVICE
 → ERASE EVERYTHING. Before performing the factory data reset, remember to 
make backup copies of all important data stored in the device.   
						

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Calls are not connected
•	Ensure that you have accessed the right cellular network.
•	Ensure that you have not set call barring for the phone number you are dialling.
•	Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•	Ensure that you are not covering the built-in microphone.
•	Ensure that the microphone is close to your mouth.
•	If using a headset, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio 
quality is poor
•	Ensure that you are not blocking the device’s internal antenna.
•	When you are in areas with weak signals or poor reception, you may lose reception. You 
may have connectivity problems due to issues with the service provider’s base station. 
Move to another area and try again.
•	When using the device while moving, wireless network services may be disabled due to 
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.   
						

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The battery does not charge properly (For Samsung-approved 
chargers)
•	Ensure that the charger is connected properly.
•	Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•	When you expose the device or the battery to very cold or very hot temperatures, the 
useful charge may be reduced.
•	Battery consumption increases when you use messaging features or some apps, such as 
games or the Internet.
•	The battery is consumable and the useful charge will get shorter over time.
Your device is hot to the touch
When you use apps that require more power or use apps on your device for an extended 
period of time, your device may feel hot to the touch. This is normal and should not affect 
your device’s lifespan or performance.
If the device overheats or feels hot for a prolonged period, do not use it for a while. If the 
device continues to overheat, contact a Samsung Service Centre.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera 
app. If you receive error messages when launching the camera, try the following:
•	Charge the battery.
•	Free some memory by transferring files to a computer or deleting files from your device.
•	Restart the device. If you are still having trouble with the camera app after trying these 
tips, contact a Samsung Service Centre.