Samsung Rs 21 Hklmr1 User Manual
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troubleshooting _21 03 TROUBLESHOOTING troubleshooting PROBLEM SOLUTION The refrigerator does not work at all or it does not chill suffi ciently.• Check that the power plug is properly connected. • Is the temperature control on the display panel set to the correct temperature? Try setting it to a lower temperature. • Is the refrigerator in direct sunlight or located too near a heat source? • Is the back of the refrigerator too close to the wall and therefore keeping air from circulating? The food in the fridge is frozen.• Is the temperature control on the display panel set to the correct temperature? Try setting it to a warmer temperature. • Is the temperature in the room very low? • Did you store the food with a high water content in the coldest part of the fridge? Try moving those items into the body of the fridge instead of keeping them in the CoolSelect Zone™ drawer. You hear unusual noises or sounds.• Check that the refrigerator is level and stable. • Is the back of the refrigerator too close to the wall and therefore keeping air from circulating? • Was anything dropped behind or under the refrigerator? • A “ticking” sound is heard from inside the refrigerator. This is normal and occurs because various accessories are contracting or expanding in relation to the temperature of the refrigerator interior. The front corners and sides of the appliance are hot and condensation is occurring.• Some heat is normal as anti-condensators are installed in the front corners of the refrigerator to prevent condensation. • Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long time. Ice is not dispensing.• Did you wait for 12 hours after installation of the water supply line before making ice? • Is the water line connected and the shut-off valve open? • Did you manually stop the ice making function? Make sure Ice Type is set to Cubed or Crushed. • Is there any ice blocked within the ice storage unit? • Is the freezer temperature too warm? Try setting the freezer temperature lower. You can hear water bubbling in the refrigerator.• This is normal. The bubbling comes from the refrigerant coolant liquid circulating through the refrigerator. There is a bad smell in the refrigerator.• Has a food item spoiled? • Make sure that strong smelling food (for example, fi sh) is wrapped so that it is airtight. • Clean out your freezer periodically and throw away any spoiled or suspect food. Frost forms on the walls of the freezer.• Is the air vent blocked? Remove any obstructions so air can circulate freely. • Allow suffi cient space between the foods stored for effi cient air circulation. • Is the freezer door closed properly? Water dispenser is not functioning.• Is the water line connected and the shut-off valve open? • Has the water supply line tubing been crushed or kinked? Make sure the tubing is free and clear of any obstruction. • Is the water tank frozen because the refrigerator temperature is too low? Try selecting a warmer setting on the main display panel. % &/JOEEÂÌ% &/JOEEÂÌ..
Code No. DA99-02028A REV(0.9) Ambient Room Temperature Limits This refrigerator is designed to operate in ambient temperatures specifi ed by its temperature class marked on the rating plate. Internal temperatures may be affected by such factors as the location of the fridge/freezer, ambient temperature and the frequency with which you open the door. Adjust the temperature as required to compensate for these factors. Class Symbol Ambient Temperature range(°C) Extended Temperate SN +10 to +32 Temperate N +16 to +32 Subtropical ST +16 to +38 Tropical T +16 to +43 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG cus- tomer care center. COUNTRY CALL Web site AUSTRALIA 1300 362 603 www.samsung.com COLOMBIA 01-8000112112 www.samsung.com EIRE 0818 717 100 www.samsung.com HONG KONG (852) 3698-4698www.samsung.com/hk www.samsung.com/hk_en/ INDIA1800 1100 11, 3030 8282 1800 3000 8282, 1800 266 8282www.samsung.com MALAYSIA 1800-88-9999 www.samsung.com NEW ZEALAND 0800 SAMSUNG (726-7864) www.samsung.com PANAMA 800-7267www.samsung.com/latin (Spanish) www.samsung.com/latin_en (English) PHILIPPINES 1800-10-SAMSUNG (726-7864) www.samsung.com SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com SOUTH AFRICA 0860-SAMSUNG (726-7864) www.samsung.com U.K 0330 SAMSUNG (726-7864) www.samsung.com VIETNAM 1 800 588 889 www.samsung.com English Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government offi ce, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. % &/JOEEÂÌ% &/JOEEÂÌ..