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Samsung Plasma TV E550 User Manual

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Page 251

1. 
Go to the Reset  menu. (Support  
→  
Self Diagnosis  → Reset
)
2.  
The PIN input screen appears. Enter 
the four digit security PIN using your 
remote.
 
NIf you have not changed the PIN, 
enter the default PIN, 0-0-0-0. 
You can change the PIN using the 
Change PIN  option.(System → 
Security →  Change PIN )
3.
  When done, the PIN screen disappear.  

Page 252

The message "All the settings will 
return to factory defaults." appears.
4.  
Select  Ye s. All settings are reset. 
The TV will turn off and on again 
automatically. The Setup screen 
appears. For more information about 
Setup, see the paper user manual.
 
●Troubleshooting
If your TV seems to be having a 
problem, access the troubleshooting 
guide for a solution. 

Page 253

Software Update
Menu  → Support 
→ Software Update
The Software Update menu lets you 
upgrade your TV’s software to the 
latest version.
Current Version: This is the software 
version already installed in the TV.
Upgrading to the Latest Version You can upgrade in four ways: 
– By USB
 
– Online 

Page 254

 
– Alternative Software
 
– Standby Mode Upgrade
The four methods are explained in the 
following pages.
 
NBe careful not to turn off the power 
until the upgrade is complete. The 
TV will turn off and on automatically 
after completing the software 
upgrade. When you upgrade 
software, all video and audio 
settings you have made will return to  

Page 255

their default settings. We advise you 
to write down your settings so that 
you can easily reset them after the 
upgrade.
 
●By USB
To upgrade using  By USB, follow these 
steps:
1.  
Visit  www.samsung.com.
2.  
Click Support at the top of the page.
3.  
On the Support page, enter your 
model number in the Find Your  

Page 256

Product field, and then press Enter or 
click Find Product.
4.  
Under Downloads on the left side, 
click Get downloads. The Download 
Center screen appears.
5.  
Click Firmware on the left side of the 
page.
6.  
On the Firmware tab, click the file 
icon on the right, and then click Save 
File on the pop-up that appears.
7.  
Extracts the exe archive to your  

Page 257

computer. You should have a single 
folder with the same name as the 
exe file.
8.  
Copy the folder to a USB flash drive.
9.  
Turn on the TV, and then insert the 
USB flash drive into the USB port of 
the TV.
10.  
In the TV’s menu, go to  Support 
→ 
Software Update.
11.  
Select  By USB.
 
NPlease be careful not to remove  

Page 258

the USB drive until the upgrade is 
complete.
 
●Online
The Online function lets you download 
the upgrade software directly from the 
Internet into your TV and then upgrade 
the software in one operation. To use 
Online, you must have configured your 
TV to connect to your network and the 
TV must be connected to the Internet. 
See the "Setting up the Wired or  

Page 259

Wireless Network" instructions.
To upgrade using Online, follow these 
steps:
1.  
Select  Online. The Connecting to 
Server message appears.
2.  
If there is a download available, 
the Download pop-up appears with 
a progress bar and the download 
starts.
3.  
When the download is complete, 
the Upgrade Query screen appears  

Page 260

with three choices: Upgrade Now, 
Upgrade Later , or Don't Upgrade.
 
– If you select Upgrade Now
, the TV 
upgrades the software, turns off, 
and then turns on automatically.
 
– If you do not make a selection 
in one minute or select Upgrade 
Later
, the TV stores the new 
upgrade software. You can 
upgrade the software later using 
the Alternative Software function. 
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