Samsung P 2250 Service Manual
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Using the product3-5 INFORMATION Language Select a language for the OSD. The selected language is only applied to the product OSD. This setting does not affect the other functions of the PC. LED On/Off Turns the Menu button LED on or off. • - Turns the Power button LED lamp off. • - Turns the Power button LED lamp on. LED Brightness Adjusts the brightness of the Menu button LED in levels. Off Timer On/Off You can turn the Off Timer on or off. • - Off Timer Setting Turns the power off automatically when the configured time is reached. Auto Source • - The monitor automatically selects an input signal. • - Users have to manually select an input signal. PC/AV Mode Set to PC when connected to a PC. Set to AV when connected to an AV device. This function does not support analog mode. Display Time The OSD automatically disappears if no action is taken by the user. You can determine the time to wait before the OSD is hidden. • - - - Customized Key You can set the function of the Customized Key to one of the following. • - - - MENUDESCRIPTION INFORMATION Shows the frequency and resolution set on the PC. MENUDESCRIPTION
4-1Installing the Software 4 Installing the Software 4-1 Natural Color What is Natural Color ? This software works only for Samsung products and enables adjusting the displayed colors on the product and matches the colors on the product with the colors of the printed pictures. For more information, refer to the online help of the software (F1). The Natural Color is provided online. You can download it from the website below and install; http://www.samsung.com/us/consumer/learningresources/monitor/naturalcolorexpert/pop_download.html
Installing the Software4-2 4-2 MagicTune What is MagicTune? MagicTune is a software program that helps with monitor adjustments by providing comprehensive descriptions of monitor functions and easy-to-understand guidelines. Users can adjust the product with the mouse and the keyboard without using the operating buttons of the product. Installing the Software 1.Insert the installation CD into the CD-ROM drive. 2.Select the MagicTune setup program. If the pop-up screen for the software installation does not appear on the main screen, find and double-click the MagicTune setup file on the CD-ROM. 3.Select the installation language and click [Next]. 4.Complete the remaining software installation steps according to the instructions displayed on the screen. • The software may not work properly if you do not restart the computer after the installation. • The MagicTune icon may not appear depending on the computer system and the product specifications. • If the shortcut icon does not appear, press the F5 key. Restrictions and Problems with the Installation (MagicTune™) The installation of MagicTune™may be affected by the graphics card, motherboard and the networking environment. System Requirements OS • Windows 2000 • Windows XP Home Edition • Windows XP Professional • Windows Vista For MagicTune™, Windows 2000 or later is recommended. Hardware • At least 32MB of memory • At least 60MB of free space on the hard disk drive For more information, refer to the website. Removing the Software You can only remove MagicTune™through [Add or Remove Programs ] in Windows. To remove MagicTune™, complete the following steps. 1.Click [Start] select [Settings], and select [Control Panel] from the menu. For Windows XP, click [Start], and select [Control Panel] from the menu. 2.Double-click the [Add or Remove Programs] icon in the Control Panel.
4-2Installing the Software 3.In the [Add/Remove] window, find and select MagicTune™so that it is highlighted. 4.Click [Change or Remove Programs] to remove the software. 5.Select [Yes] to start removing MagicTune™. 6.Wait until a message box appears informing you that the software has been removed completely. For technical support, the FAQ (frequently asked questions) or information about the software upgrade for MagicTune™, please visit our website.
Installing the Software4-3 4-3 MultiScreen What is MultiScreen ? MultiScreen enables users to use the monitor by partitioning multiple sections. Installing the Software 1.Insert the installation CD into the CD-ROM drive. 2.Select the MultiScreen setup program. If the pop-up screen for the software installation does not appear on the main screen, find and double-click the MultiScreen setup file on the CD-ROM. 3.When the Installation Wizard appears, click [Next]. 4.Complete the remaining software installation steps according to the instructions displayed on the screen. • The software may not work properly if you do not restart the computer after the installation. • The MultiScreen icon may not appear depending on the computer system and the product specifications. • If the shortcut icon does not appear, press the F5 key. Restrictions and Problems with the Installation (MultiScreen) The MultiScreen installation may be affected by the graphics card, motherboard and the networking environment. Operating System OS • Windows 2000 • Windows XP Home Edition • Windows XP Professional • Windows Vista For MultiScreen, the operating systems Windows 2000 or later is recommended. Hardware • At least 32MB of memory • At least 60MB of free space on the hard disk drive Removing the Software Click [Start], select [Settings]/[Control Panel], and then double-click [Add or Remove Programs]. Select MultiScreen from the program list and click the [Add/Delete] button.
5-1Troubleshooting 5 Troubleshooting 5-1 Monitor Self-Diagnosis • You can check if the product is working properly using the Self-Diagnosis function. • If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform the self-diagnosis function according to the procedures below. 1.Turn the product and the PC off. 2.Separate the D-Sub cable from the product . 3.Turn the product on. 4.If the product is working properly, the Check Signal Cable message appears. In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product is working properly.
Troubleshooting5-2 5-2 Before Requesting Service Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center. A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON Is the power cord connected properly? Check the connection status of the power cord. Is the “Check Signal Cable” message displayed on the screen?Check the cable connecting the PC and the product. If the message appears on the screen even if the cable is properly connected, recheck the input signal by pressing the button of the product. Is the “Not Optimum Mode” message displayed on the screen? This occurs when the signal from the graphics card exceeds the maximum resolution or the maximum frequency of the product. In this case, set up the appropriate resolution and the fre- quency for the product. Is a blank screen displayed and does the power LED blink at a 1 second interval?This occurs when the power saving function is running. If you click the mouse or press any key, the screen will be turned on. Did you connect with a DVI cable? If you connect the DVI cable when the PC has booted up or if you reconnect the DVI cable after disconnecting the cable while using a PC, the screen may not be displayed because some graphics cards do not output the video signal. In this case, reboot the PC while the DVI cable is connected. THE ON SCREEN ADJUSTMENT MENU (OSD) DOES NOT APPEAR. Did you cancel the screen adjustment? Check if the function is set to Off. THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE Is the entire screen displayed in the same color as if viewing the screen through a cellophane paper? Check the cable connection to the computer. Reinsert the graphics card into the computer completely. Check if the is set to . Is the graphics card configured correctly? Set up the graphics card referring to the user manual. THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER. Did you change the graphics card or the driver? Please press the [AUTO] button to run the auto adjustment function. Did you change the resolution and frequency appropriate to the product?Set the resolution and the frequency to the appropriate values in the graphics card refer to the (Standard Signal Mode Table) Is the graphics card configured correctly? Set up the graphics card referring to the user manual. THE PICTURES ARE OUT-OF-FOCUS. Did you change the resolution and the frequency appropriate to the product?Set the resolution and the frequency to the appropriate values in the graphics card refer to the (Standard Signal Mode Table)
5-2Troubleshooting THE COLOR IS DISPLAYED IN 16 BIT (16 COLORS). THE COLOR HAS BEEN CHANGED AFTER CHANGING THE GRAPHICS CARD. Did you install the device driver for the product? Windows ME/XP/2000 : Set the color again by selecting Con- trol Panel → Display → Settings. Is the graphics card configured correctly? Configure the color again in accordance with the new graph- ics card driver. WHEN I CONNECT THE MONITOR, THE UNKNOWN MONITOR, PLUG&PLAY (VESA DDC) MONITOR FOUND MESSAGE IS DISPLAYED. Did you install the device driver for the product? Install the device driver referring to the descriptions about the driver installation. Check if all the Plug&Play (VESA DDC) functions are sup- ported referring to the User Manual of the graphics card.Install the device driver referring to the descriptions about the driver installation. WHEN I LOOK AT THE EXTERIOR EDGES OF THE PRODUCT, SMALL ALIEN SUBSTANCES APPEAR ON IT. Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black edges, such things may be seen. This is not a defect of the product. A “BEEP, BEEP” SOUND IS HEARD WHEN BOOTING THE COMPUTER. If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.
Troubleshooting5-3 5-3 FAQ FAQ!PLEASE TRY THE FOLLOWING! How can I change the frequency of the video signal? You have to change the frequency of the graphics card. (For more information, refer to the User Manual of the com- puter or the graphics card.) How can I change the resolution? Windows XP : Change the resolution by selecting Control Panel → Appearance and Themes → Display → Settings. Windows ME/2000 : Change the resolution by selecting Con- trol Panel → Display → Settings. (For more information, refer to the User Manual of the com- puter or the graphics card.) How can I use the power saving function? Windows XP : Configure it by selecting Control Panel → Appearance and Themes → Display → Screen Saver Set- ting or configure it in the BIOS Setup of the computer. Windows ME/2000 : Configure it by selecting Control Panel → Display → Screen Saver Setting or Configure it in the BIOS Setup of the computer. For more information, refer to the Windows user manual for the computer.
6-1More Information 6 More Information 6-1 Specifications Class B (Information Communication equipment for residential use) This device has been registered regarding EMI for home use (Class B). It may be used in all areas. (Class B equipment emits less electromagnetic waves than Class A equipment.) MODEL NAMEP1950WP2050 / P2050GP2250 / P2250GP2350 / P2350G LCD PanelSize 19 inch (48 cm) 20 inch (50 cm) 21.53 inch (54 cm) 23 inch (58 cm) Display area 408.24 mm (H) X 255.15 mm (V)442.8 mm (H) X 249.075 mm (V)476.64 mm (H) X 268.11 mm (V)509.73 mm (H) X 286.74 mm (V) Pixel Pitch 0.2835 mm (H) X 0.2835 mm (V)0.2768 mm (H) X 0.2768 mm (V)0.248 mm (H) X 0.248 mm (V)0.2655 mm (H) X 0.2655 mm (V) Syn- chroni- zationHorizontal 30~81 kHz Vertical 56~75 Hz 56~60 Hz Display Color 16.7M Reso- lutionOptimum reso- lution1440 X 900 @ 60 Hz (RB)1600 X 900 @ 60 Hz (RB)1920 X 1080 @ 60 Hz (RB)1920 X 1080 @ 60 Hz (RB) Maximum res- olution1440 X 900 @ 60 Hz (RB)1600 X 900 @ 60 Hz (RB)1920 X 1080 @ 60 Hz (RB)1920 X 1080 @ 60 Hz (RB) Input Signal, TerminatedRGB Analog, DVI(Digital Visual Interface) 0.7 Vp-p ± 5 % Separate H/V sync, Composite, SOG TTL Level (V high ≥ 2.0 V, V low ≤ 0.8 V) Maximum Pixel Clock 165 MHz (Analog, Dig- ital)164 MHz (Analog, Digital) Power Supply AC 100 - 240 V~ (+/- 10 %), 50/60 Hz ± 3 Hz Signal Cable 15pin-to-15pin D-sub cable, Detachable DVI-D to DVI-D connector, Detachable Dimensions (WxHxD) / Weight (Simple stand)449 x 314 x 66 mm / 17.7 x 12.4 x 2.6 inch (Without Stand) 449 x 384 x 190 mm / 17.7 x 15.1 x 7.5 inch / 4.3 kg / 9.5 Ibs (With Stand)486.6 x 308.3 x 65 mm / 19.2 x 12.1 x 2.6 inch (Without Stand) 486.6 x 377.3 x 189.4 mm / 19.2 x 14.9 x 7.5 inch / 4.4 kg / 9.7 Ibs (With Stand)518.2 x 327.7 x 66 mm / 20.4 X 12.9 X 2.6 inch (Without Stand) 518.2 x 396.7 x 189.4 mm / 20.4 X 15.6 X 7.5 inch / 4.4 kg / 9.7 Ibs (With Stand)555.8 x 345.0 x 63.8 mm / 21.9 X 13.6 X 2.5 inch (Without Stand) 555.8 x 416.2 x 189.4 mm / 21.9 X 16.4 X 7.5 inch / 5.1 kg / 11.2 Ibs (With Stand) Envi- ron- mental consid- era- tionsOperating Temperature : 50°F ~ 104°F (10°C ~ 40°C) Humidity : 10 % ~ 80 %, non-condensing Storage Temperature : -4°F ~ 113°F (-20°C ~ 45°C) Humidity : 5 % ~ 95 %, non-condensing Tilt -2° ~ 21°