Samsung Nx1 User Manual

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Appendix > Maintaining the camera
Notes about charging with a computer connected
• Use only the provided USB cable.
• The battery may not charge when:
 -You use a USB hub.
 -Other USB devices are connected to your computer.
 -You connect the cable to the port on the front side of your computer.
 -The USB port of your computer does not support the power output standard  
(5 V, 500 mA).
Handle and dispose of batteries and chargers with care
• Never dispose of batteries in a fire. Follow all local regulations when you 
dispose of used batteries.
• Never place batteries or cameras on or in heating devices, such as 
microwave ovens, stoves, or radiators. Batteries may explode when they 
are overheated. 
						

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Appendix
Using programs on a PC
You can view and edit files using the provided programs. You can also send 
the files to a PC wirelessly.
Installing i-Launcher or i-Launcher Web
1 In Shooting or Playback mode, press [m] 
: q 
: USB 
Connection 

: Mass Storage . (p. 194)
2 Turn off the camera.
3 Connect the camera to the PC with the USB cable.
• You must plug the small end of the USB cable into your camera. If the 
cable is reversed, it may damage your files. The manufacturer is not 
responsible for any loss of data.
• If you try to plug the USB cable into the HDMI port, the camera may not 
work properly.
• When using a USB 2.0 cable, plug the USB cable into the lower part of the 
USB port. If the plug connectors are forced, the device may be damaged. 
The manufacturer is not responsible for any loss of data.
4 Turn on the camera.
5 Install i-Launcher on the PC.
OS How to Install
Windows
When the pop-up window prompts you to install 
i-Launcher, select Ye s .
• If the pop-up window does not appear, select My 
Computer 

: i-Launcher 
: iLinker.exe.
• If a pop-up window prompting you to run iLinker.exe 
appears, run it first.
• When you connect the camera to a computer 
with i-Launcher installed, the program will launch 
automatically.
MacClick Devices 
: i-Launcher 
: Mac 
: iLinker.app.
6 Follow the on-screen instructions to install i-Launcher or 
i-Launcher Web.
• Available programs may differ depending on your computer’s 
specifications.
Before installing the program, ensure that the PC is connected to a network. 
						

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Appendix > Using programs on a PC
Requirements for Windows OS
ItemRequirements
CPUIntel® 3rd Gen. i5 3.4 GHz or higher  
(or equivalent AMD processor)
RAMMinimum 2 GB RAM
OSWindows 7, Windows 8, Windows 8.1
Hard disk 
capacity20 GB or more
Web browserInternet Explorer 10 or later (When i-Launcher Web is 
turned on)
Others• CD-ROM drive
• USB 2.0 port
• The requirements on the following pages are recommendations only. 
i-Launcher may not work properly even when the computer meets the 
requirements, depending on the condition of your computer.
• If your computer does not meet the requirements, videos may not play 
correctly.
The manufacturer is not responsible for any damage that results from using 
unqualified computers such as a computer you assembled yourself.
Requirements for Mac OS
Item Requirements
OSMac OS 10.7 or higher
RAMMinimum 2 GB RAM
Hard disk capacityMinimum 7 GB
Web browserSafari 6 or later (When i-Launcher Web is turned 
on)
OthersUSB 2.0 port, CD-ROM drive 
						

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Appendix > Using programs on a PC
Using i-Launcher or i-Launcher Web
i-Launcher or i-Launcher Web allows you to update the firmware of the 
camera or the lens, or download the User Manual. It also allows you to 
download and install Samsung Movie Converter, Samsung DNG Converter, 
PC Auto Backup, Power Media Player, and the NX1 SDK reference program.
Opening i-Launcher
If i-Launcher Web is installed, it is automatically launched when the 
camera is connected to a PC with the USB cable. If it is not automatically 
launched, select Start 

: All Programs 
: Samsung 
: i-Launcher Web  

: Samsung i-Launcher Web on your computer. Or, click Applications 
: 
Samsung 

: i-Launcher_Start on your Mac OS computer.
If the PC version of i-Launcher is installed, select Start 

: All Programs 
: 
Samsung 

: i-Launcher  
: Samsung i-Launcher  on your computer. Or, 
click Applications 

: Samsung 
: i-Launcher  on your Mac OS computer.
Available programs
Item Description
Software Update
Download the firmware of the camera body or lens. 
For information about updating the firmware, refer to 
page 216.
Manual 
DownloadDownload the User Manual.
Samsung Movie 
Converter
Download this program to convert HEVC files to 
another format. You can convert HEVC files to other 
formats (H.264) and edit them in programs that are 
incompatible with HEVC. Converting UHD videos is 
supported only on 64-bit editions.
Samsung DNG 
ConverterDownload this program to convert Samsung RAW files 
(SRW ) to DNG files.
PC Auto Backup
i-Launcher provides a link for downloading the PC 
Auto Backup program when you connect the camera 
to a computer. You can send photos or videos that 
you captured with the camera to a PC wirelessly. For 
information about installing PC Auto Backup, refer to 
page 176.
Power Media 
PlayerDownload this program to play videos in HEVC or 
H.264 format. This program can be used only on 
Windows OS. 
						

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Appendix > Using programs on a PC
ItemDescription
NX1 SDK 
Download
Download the NX1 SDK (Samsung Remote Studio, 
sample source, SDK user manual).
• Samsung Remote Studio : Connect the camera 
to your computer via USB to control the camera 
with your computer. Before connecting the camera 
to your computer, in Shooting or Playback mode, 
press [m] 

: q 
: USB Connection  
: Remote 
Access. (p. 194)
• Sample Source: View the sample source codes to 
develop SDK.
• SDK User Manual: View the description of the SDK 
API and the SDK’s usage information.
Requirements
Item Requirements
i-Launcher Web
PC Auto backupWindowsWindows 7/8/8.1
Internet Explorer 10 or later
Mac Mac OS 10.7 or higher
Safari 6 or later
Samsung Movie 
ConverterWindows64-bit Windows 7/8/8.1
(32-bit editions support up to Full HD.  
.NET Framework 4.0 or above is supported 
with Windows 7.)
Mac Mac OS 10.7 or higher
Power Media 
PlayerWindows Windows 7/8/8.1
Intel® 3rd Gen. i5 3.4 GHz or higher 
(equivalent AMD processor)
Minimum 1 GB RAM
400 MB of available hard-disk space  
(1 GB and above recommended)
Samsung DNG 
ConverterWindows Windows 7/8/8.1
Mac Mac OS 10.7/10.8/10.9 
						

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Appendix > Using programs on a PC
Installing Adobe Photoshop Lightroom
1 Insert Adobe Photoshop Lightroom DVD-ROM into your PC.
2 Select a language.
3 Follow the on-screen instructions.
Using Adobe Photoshop Lightroom
Photos captured by a camera are often converted to JPEG format and 
stored in the memory according to the settings of the camera at the time 
of shooting. RAW files are not converted to JPEG format and are stored 
in the memory without any changes. With Adobe Photoshop Lightroom, 
you can calibrate exposures, White Balances, tones, contrasts, and colors 
of photos. You can also edit JPEG or TIFF files as well as RAW files. For more 
information, refer to the program guide.
• If you cannot open Samsung RAW files (SRW ) with Adobe Photoshop 
Lightroom, convert the file format to DNG with the Samsung DNG Converter 
or update the Adobe Photoshop Lightroom program.
• In Adobe Photoshop Lightroom, an image’s brightness, color, and other effects 
may be displayed differently. This occurs because the original camera settings 
and options applied during image capture are removed to prepare the image 
for processing by Adobe Photoshop Lightroom. 
						

							216
Appendix
Updating the firmware
Connect the camera to the computer and update the firmware of the 
camera or the lens.
• You cannot run a firmware update without a fully charged battery. Recharge 
the battery fully before running a firmware update.
• If you update the firmware, user settings and values will be reset. (Date, time, 
language, and video out will not change.)
• Do not turn the camera off while the update is in progress.
1 In Shooting or Playback mode, press [m] 
: q 
: USB 
Connection 

: Mass Storage . (p. 194)
2 Turn off the camera.
3 Connect your camera to the computer with the USB cable.
• You must plug the small end of the USB cable into your camera. If the 
cable is reversed, it may damage your files. The manufacturer is not 
responsible for any loss of data.
• If you try to plug the USB cable into the HDMI port, the camera may not 
work properly.
• When using a USB 2.0 cable, plug the USB cable into the lower part of the 
USB port. If the plug connectors are forced, the device may be damaged. 
The manufacturer is not responsible for any loss of data.
When using a USB 3.0 cable (optional), connect the USB cable as shown in 
the illustration. 
						

							217
Appendix > Updating the firmware
4 Turn on the camera.
5 On the computer, select i-Launcher or i-Launcher Web 
: 
Software Update . (p. 213)
6 Follow the on-screen instructions to download the firmware to 
the camera.
• You can download the firmware of the camera or the lens.
7 Turn off the camera when the download completes.
8 Remove the USB cable.
9 Turn on the camera.
10 Press [m] 
: q 
:Device Information 
:Software 
Update

:Body Firmware or Lens Firmware.
11 Select Update  in the pop-up window on the camera to 
update the firmware. 
						

							218
Appendix
Before contacting a service center
If you are having trouble with your device, try these troubleshooting 
solutions before contacting a service professional.
When you leave your camera at a service center, be sure to also leave the other 
components that may have contributed to the malfunction, such as the memory 
card and battery.
SituationSuggested remedies
Cannot turn on the 
camera• Ensure that the battery is inserted.
• Ensure that the battery is inserted correctly.
• Charge the battery.
The power turns off 
suddenly
• Charge the battery.
• Your camera may be in Power save mode or the 
display turns off automatically. (p. 193)
• The camera may be turned off automatically to 
prevent the memory card from being damaged 
due to excessive heat. Turn on your camera 
again.
The camera is losing 
battery power quickly
• The battery may lose power more quickly in 
low temperatures (below 0 °C/32 °F). Keep the 
battery warm by putting it into your pocket.
• Using the flash or recording videos depletes the 
battery quickly. Recharge if needed.
• Batteries are consumable parts that must be 
replaced over time. Get a new battery if the 
battery life is diminishing quickly.
SituationSuggested remedies
Cannot capture 
photos
• There is no space on the memory card. Delete 
unnecessary files or insert a new card.
• Format the memory card.
• The memory card is defective. Get a new 
memory card.
• The memory card is locked. Unlock the card.  
(p. 203)
• Ensure that the camera is switched on.
• Charge the battery.
• Ensure that the battery is inserted correctly.
The camera freezesRemove the battery and insert it again.
The camera heats up
While using the camera, it may heat up.  
This is normal and should not affect your camera’s 
lifespan or performance.
The flash fires 
unexpectedlyThe flash may fire due to static electricity.  
The camera is not malfunctioning.
The flash does not 
work• The flash option may be set to Off . (p. 116)
• You cannot use the flash in some modes.
The date and time are 
incorrectSet the date and time under the q menu.  
(p. 193)
The display or buttons 
do not workRemove the battery and insert it again. 
						

							219
Appendix > Before contacting a service center
SituationSuggested remedies
The memory card has 
an error
• Turn off the camera, and then turn it on again.
• Remove the memory card, and then insert it 
again.
• Format the memory card.
See “Cautions when using memory cards“ for 
more details. (p. 206)
Your computer does 
not recognize an 
SDXC or UHS-I/UHS-II 
memory cardSDXC memory cards use the exFAT file system. 
To use SDXC memory cards or UHS-I/UHS-II 
memory cards that are formatted with the exFAT 
file system on a Windows XP computer, download 
and update the exFAT file system driver from the 
Microsoft website.
Your TV or computer 
cannot display photos 
and videos that are 
stored on an SDXC or 
UHS-I/UHS-II memory 
cardSDXC memory cards use the exFAT file system. 
To use SDXC memory cards or UHS-I/UHS-II 
memory cards that are formatted with the exFAT 
file system, ensure that the external device is 
compatible with the exFAT file system before 
connecting the camera to the device.
Cannot display files
If you change the name of a file, your camera may 
not play the file (the name of the file should meet 
the DCF standard). If you encounter this situation, 
display files on your computer.
Situation Suggested remedies
The photo is blurry
• Ensure that the focus option you set is suitable 
for the kind of shot you are capturing.
• Use a tripod to prevent your camera from 
shaking.
• Ensure that the lens is clean. If not, clean the 
lens. (p. 200)
The colors in the 
photo do not match 
the actual sceneAn incorrect White Balance can create unrealistic 
color. Select the proper White Balance option to 
suit the light source. (p. 94)
The photo is too 
bright or too dark.
Your photo is overexposed or underexposed.
• Adjust the aperture value or the shutter speed.
• Adjust the ISO sensitivity. (p. 91)
• Turn the flash off or on. (p. 116)
• Adjust the exposure value. (p. 126)
Photos are distorted
Minor distortion can occur when you use this 
camera with a wide angle lens that enables 
shooting at a wide angle of view. This is normal, 
and is not a malfunction.
Horizontal lines 
appear on the photoThis may occur when the subject is illuminated 
by a fluorescent or mercury-vapor light source. 
Select a slow shutter speed.