Samsung LE 19C431 user guide
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31 English Using the Menus Setup OptionDescription BroadcastCommon Interface ❑ CI Menu ■ This enables the user to select from the CAM-provided menu. Select the CI Menu based on the menu PC Card.Application Info. ■ This contains information on CAM inserted in the CI slot and displays it. The Application Info inserting is about the CI CARD. You can install the CAM anytime whether the TV is ON or OFF. 1. Purchase the CI CAM module by visiting your nearest dealer or by phone. 2. Insert the CI CARD into the CAM in the direction of the arrow until it fits. 3. Insert the CAM with the CI CARD installed into the common interface slot. (Insert the CAM in the direction of the arrow, right up to the end so that it is parallel with the slot.) 4. Check if you can see a picture on a scrambled signal channel. SecurityBefore the setup screen appears, the PIN number input screen appears. Enter your 4 digit PIN number. The default PIN number of a new TV set is 0-0-0-0. You can change the PIN by selecting Change PIN from the menu. Child Lock → Off / On ❑ This feature allows you to prevent unauthorized users, such as children, from watching unsuitable programme by muting out video and audio.You can lock some channels in Channel List. ■ Parental Lock ❑ This feature allows you to prevent unauthorized users, such as children, from watching unsuitable programme by a 4-digit PIN (Personal Identification Number) code that is defined by the user.The ■Parental Lock item differs depending on the country.When the ■Parental Lock is set, the ‘\’ symbol is displayed.Allow All ■: Press to unlock all TV ratings.Block All ■: Press to lock all TV ratings. Change PIN ❑ You can change your personal ID number that is required to set up the TV. CAM is not supported in some ■countries and regions, check with your authorized dealer. Child Lock ■ is available only in TV mode. If you forget the PIN code, press ■the remote control buttons in the following sequence, which resets the PIN to 0-0-0-0: POWER (Off) → MUTE → 8 → 2 → 4 → POWER (On). [430(19)-UK]BN68-03043G-Eng.indb 312010-04-12 �� 9:36:00
32 English Using the Menus Input Menu Input OptionDescription Source ListUse to select TV or other external input sources such as DVD / Blu-ray players / Cable Box / Satellite receivers (Set-Top Box) connected to the TV. Use to select the input source of your choice.TV / Ext. / AV / Component / PC / HDMI/DVI ■ You can choose only those external devices that are connected to the TV. In the Source List, connected inputs will be highlighted and sorted to the top. Inputs that are not connected will be sorted to the bottom.TOOLS ● (Tools): Displays the Edit Name and Information menus. Edit NameName the device connected to the input jacks to make your input source selection easier.VCR / DVD / Cable STB / Satellite STB / PVR STB / AV ■Receiver / Game / Camcorder / PC / DVI PC / DVI / TV / IPTV / Bluray / HD DVD / DMA When connecting an HDMI/DVI cable to the HDMI (DVI) port, you should set the HDMI/DVI mode to DVI or DVI PC in the Edit Name of the Input mode. In this case, a separate sound connection is required. Press the ■SOURCE button on the remote control to view an external signal source. TV mode can be selected by pressing the TV button. Source List Edit Name Input Setup OptionDescription GeneralGame Mode ❑ When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming experience by selecting game menu.If ■Game Mode is On: Picture mode is automatically changed to Standard and cannot be changed. Sound mode is automatically changed to Custom and cannot be changed. Adjust the sound using the equalizer. Energy Saving → Off / Low / Medium / High / ❑Picture Off / Auto This feature adjusts the brightness of the TV in order to reduce power consumption. When watching TV at night, set the Energy Saving mode option to High to reduce eye fatigue as well as power consumption. If you select Picture Off, the screen is turned off and you can only hear the sound. Press any button to get out of Picture Off. Melody ❑ A melody sound can be set to come on when the TV is powered On or Off.The Melody does not play ■When no sound is output from the TV because the MUTE button has been pressed.When no sound is output from the TV because the volume has been reduced to minimum with the volume (-) button.When the TV is turned off by Sleep Timer function. To disconnect the game console ■and connect another external device, cancel game mode in the setup menu.If you display the TV menu in ■Game Mode, the screen shakes slightly.Game Mode ■ is not available in regular TV and PC mode.The Reset Sound function ■is activated. Selecting the Reset function after setting the equalizer resets the equalizer settings to the factory defaults. Press the ■TOOLS button to display the Tools menu. You can also set the Energy Saving option by selecting Tools → Energy Saving. In the Tools menu, ■Picture Off function is not supported. Ext. and PC always stay ■activated. [430(19)-UK]BN68-03043G-Eng.indb 322010-04-12 �� 9:36:01
33 English Using the Menus Support menu Support OptionDescription Self DiagnosisPicture Test ■If you think you have a picture problem, perform the picture test. Check the colour pattern on the screen to see if the problem still exists.Ye s : If the test pattern does not appear or there is noise in the test pattern, select Ye s. Therefore, contact Samsung’s call centre for assistance.No : If the test pattern is properly displayed, select No. There may be a problem with your external equipment. Please check your connections. If the problem still persists, refer to the external device’s user manual.Sound Test ■If you think you have a sound problem, please perform the sound test. You can check the sound by playing a built-in melody sound through the TV.‘Does the problem still exist with this sound test?’ appears on the screen.Ye s : If during the sound test you can hear sound only from one speaker or not at all, select Ye s. Therefore, contact Samsung’s call centre for assistance.No : If you can hear sound from the speakers, select No. There may be a problem with your external equipment. Please check your connections. If the problem still persists, refer to the external device’s user manual.Signal Information (digital channels only) ■Unlike analogue channels, which can vary in reception quality from ‘snowy’ to clear, digital (HDTV) channels have either perfect reception quality or you will not receive them at all. So, unlike analogue channels, you cannot fine tune a digital channel. You can, however, adjust your antenna to improve the reception of available digital channels. Software UpgradeTo keep your product up-to-date with new Digital Television features then software upgrades are periodically broadcast as part of the normal Television signal. It will automatically detect these signals and display the software upgrade banner. You are given the option to install the upgrade.By USB ■Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful to not disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade. Please check the firmware version after the upgrades are complete (the new version will have a higher number than the older version). When software is upgraded, video and audio settings you have made will return to their default (factory) settings. We recommend you write down your settings so that you can easily resetthem after the upgrade.By Channel ■ Upgrades the software using the broadcasting signal.Standby Mode Upgrade ■ To continue software upgrade with master power on, select On by pressing the ▲ or ▼ button. 45 minutes after entering standby mode, a manual upgrade is automatically conducted. Since the power of the unit is turned on internally, the screen may be on slightly for the LCD product. This phenomenon may continue for more than 1 hour until the software upgrade is completed.Alternative Software ■ To display the software version information. If you hear no sound from the ■TV’s speakers, before performing the sound test, make sure Speaker Select is set to TV speaker in the Sound menu.The melody will be heard during ■the test even if Speaker Select is set to External Speaker or the sound is muted by pressing the MUTE button. If the signal strength meter ■indicates that the signal is weak, physically adjust your antenna to increase the signal strength. Continue to adjust the antenna until you find the best position with the strongest signal. Self Diagnosis ► Software Upgrade HD Connection Guide Contact Samsung Support TV Rear Panel USB Drive If the function is selected during ■the software transmission period, this function searches for available software and downloads the software.The time required to download ■the software is determined by the signal status. [430(19)-UK]BN68-03043G-Eng.indb 332010-04-12 �� 9:36:01
34 English Using the Menus Support OptionDescription HD Connection GuideThis menu presents the connection method that provides the optimal quality for the HD TV. Refer to this information when connecting external devices to the TV. Contact SamsungView this information when your TV does not work properly or when you want to upgrade the software. You can view the information regarding the call centre, product and software file download method. [430(19)-UK]BN68-03043G-Eng.indb 342010-04-12 �� 9:36:01
35 English Other Information Other Information Teletext Feature Most television stations provide written information services via Teletext. The index page of the Teletext service gives you information on how to use the service. In addition, you can select various options t\ o suit your requirements by using the remote control buttons.For Teletext information to be displayed correctly, channel reception must be stable. Otherwise, information may be missin\ g or some ■pages may not be displayed. 3 4 5 6 7 28 90 @ # ! 1 1 : (exit) Exit from the Teletext display.2 0 (mode) Press to select the Teletext mode (LIST/ FLOF). If you press it in the LIST mode, it switches into the List save mode. In the List save mode, you can save Teletext page into list using the 8(store) button.3 5 (reveal) Used to display the hidden text (answers to quiz games, for example). \ To display normal screen, press it again.4 4 (size) Press to display the double-size letters in the upper half of the screen\ . For lower half of the screen, press it again. To display normal screen, press it once again.5 8 (store) Used to store the Teletext pages.6 Colour buttons (red/green/yellow/blue) If the FASTEXT system is used by a broadcasting company, the different topics covered on a Teletext page are colour-coded and can be selected by pressing the coloured buttons. Press one of them corresponding to the required. The page is displayed with other coloured information that can be selected in the sa\ me way. To display the previous or next page, press the corresponding coloured butt\ on.7 / (Teletext on/mix) Press to activate Teletext mode after selecting the channel providing the Teletext service. Press it twice to overlap the Teletext with the current broadcasting screen.8 1 (sub-page) Used to display the available sub-page.9 2 (page up) Used to display the next Teletext page.0 3 (page down) Used to display the previous Teletext page.! 6 (index) Used to display the index (contents) page at any time while you are vi\ ewing Teletext.@ 9 (hold) Used to hold the display on a given page if the selected page is linked \ with several secondary pages which follow on automatically. To resume, press it again.# 7 (cancel) Used to display the broadcast when searching for a page. You can change Teletext ■pages by pressing the numeric buttons on the remote control. [430(19)-UK]BN68-03043G-Eng.indb 352010-04-12 �� 9:36:02
Press the ■TV button to exit from the Teletext display. 36 English Other Information The Teletext pages are organized according to six categories: PartContentsASelected page number.BBroadcasting channel identity.CCurrent page number or search indications.DDate and time.EText.FStatus information. FASTEXT information. Teletext information is often divided between several pages displayed in \ sequence, which ■can be accessed by: Entering the page number Selecting a title in a list Selecting a coloured heading (FASTEXT system) Teletext level supported by the TV is version 2.5 which is capable of displaying additional ■graphics or text. Depending upon the transmission, blank side panels can occur when displa\ ying Teletext. ■In these cases, additional graphics or text is not transmitted. ■Older TV’s which do not support version 2.5 are not capable of displaying any add\ itional ■graphics or text, regardless of the Teletext transmission.Teletext 16:9, picture is 16:9. ■ [430(19)-UK]BN68-03043G-Eng.indb 362010-04-12 �� 9:36:02
37 English Other Information Using Your TV as a Computer (PC) Display Setting Up Your PC Software (Based on Windows XP) The Windows display-settings for a typical computer are shown below. The actual screens on your PC will probably be different, depending upon your particular version of Windows and your particular video card. \ However, even if your actual screens look different, the same basic set-up information will apply in almost all cases. (If not, contact you\ r computer manufacturer or Samsung Dealer.) 1 First, click on ‘Control Panel’ on the Windows start menu. 2 When the control panel window appears, click on ‘Appearance and Themes’ and a display dialog-box will appear. 3 When the control panel window appears, click on ‘Display’ and a display dialogbox will appear. 4 Navigate to the ‘Settings’ tab on the display dialog-box.The correct size setting (resolution) - Optimum: 1360 X 768 pixels. ■ If a vertical-frequency option exists on your display settings dialog bo\ x, the correct ■value is ‘60’ or ‘60 Hz’. Otherwise, just click ‘OK’ and exit the dialog box. Display Modes If the signal from the system equals the standard signal mode, the scree\ n is adjusted automatically. If the signal from the system doesn’t equal the standard signal mode, adjust the mode by referring to your vid\ eocard user guide; otherwise there may be no video. For the display modes listed on the next page, the screen image has been optimized durin\ g manufacturing. D-Sub and HDMI/DVI Input ModeResolutionHorizontal Frequency (KHz)Vertical Frequency (Hz)Pixel Clock Frequency(MHz)Sync Polarity (H / V) IBM640 x 35031.46970.08625.175+/- 720 x 40031.46970.08728.322-/+ MAC640 x 48035.00066.66730.240-/- 832 x 62449.72674.55157.284-/- VESA CVT720 x 57635.91059.95032.750-/+ 1280 x 72044.77259.85574.500-/+ 1280 x 72056.45674.77795.750-/+ VESA DMT640 x 48031.46959.94025.175-/- 640 x 48037.50075.00031.500-/- 640 x 48037.86172.80931.500-/- 800 x 60037.87960.31740.000+/+ 800 x 60046.87575.00049.500+/+ 800 x 60048.07772.18850.000+/+ 1024 x 76848.36360.00465.000-/- 1024 x 76856.47670.06975.000-/- 1024 x 76860.02375.02978.750+/+ 1360 x 76847.71260.01585.500+/+ VESA GTF1280 x 72052.50070.00089.040-/+ When using an HDMI/DVI cable connection, you must use the ■HDMI (DVI) jack.The interlace mode is not supported. ■The set might operate abnormally if a non-standard video format is selec\ ted. ■Separate and Composite modes are supported. SOG is not supported. ■ [430(19)-UK]BN68-03043G-Eng.indb 372010-04-12 �� 9:36:02
38 English Other Information Troubleshooting If you have any questions of TV, first refer to this list. If none of these troubleshooting tips apply, please visit ‘www.samsung.com’ site, then click on Support or contact Call Centre on list of last page. IssueSolution Picture Quality First of all, please perform the Picture Test to confirm that your TV is properly displaying test image.Go to ●MENU - Support - Self Diagnosis - Picture TestIf the test image is properly displayed, the poor picture may caused by \ the source or signal. TV image does not look as good as it did in the store.If you have an analogue Cable/Set top box, upgrade to an Box. Use HDMI o\ r ●Component cables to deliver HD picture quality.Cable/Satellite subscriber : Try HD(High Definition) stations from channel line up. ●Antenna connection: Try HD stations after performing Auto programme. ●Many HD channels are upscaled from SD(Standard Definition) contents. ■Adjust Cable/Set top box video output resolution to 1080i or 720p. ●Confirm that you are watching the TV at the minimum distance recomended based on ●the size and definition of the signal you are displaying. Picture is distorted : macroblock, small block, dots, pixelizationCompression of video contents may cause picture distortion especially on\ fast moving ●pictures such as sports and action movies.Low signal level or bad quality can cause picture distortion. This is not a TV issue. ● Wrong or missing colour with Component connection.Make sure the Component cables are connected to the correct jacks. Incor\ rect or loose ●connections may cause colour problems or the screen will be blank. Poor colour or brightness.Adjust ●Picture options in the TV menu. (Picture mode, Colour, Brightness, Sharpness)Adjust ●Energy Saving option in Setup menu.Try picture reset to view the default picture setting. (Go to ●MENU - Picture - Picture Reset) Dotted line on the edge of screen.If picture size is set to ●Screen Fit, change to 16:9.Change cable/set top box resolution. ● Picture is black and white with AV (Composite) input only.Connect video cable(Yellow) to Green jack of component input 1 of the TV. ● Picture freezes or is distorted when changing channels or picture is delayed. If connected with cable box, please try to reset cable box. (reconnect \ AC cord and wait ●until cable box reboots. It may take up to 20 minutes.)Set output resolution of cable box to 1080i or 720p. ● Sound Quality First of all, please perform the Sound Test to confirm that your TV audio is properly operating.Go to ●MENU - Support - Self Diagnosis - Sound TestIf the audio is OK, the sound problem may caused by the source or signal\ . No sound or sound is too low at maximum volume.Please check the volume of external device connected to your TV then, adjust the TV ●volume accordingly. Picture is good but no sound.Set the ●Speaker Select option to TV speaker in the sound menu.Make sure audio cables from an external device are connected to correct \ audio input ●jacks on the TV. Check connected device’s audio output option. (ex: You may need to change your cable ●box’ audio option to HDMI when you h ave HDMI connected to your TV.)If you are using a DVI to HDMI cable, a separate audio cable is required\ . ●Deactivate SRS function if you are setting the volume over 30 value. ●Remove plug from headphone jack. (if available on your TV) ● Noise from speaker.Check cable connections. Make sure a video cable is not connected to an \ audio input. ●For Antenna/Cable connection, check signal strength. Low signal level may ca\ use ●sound distortion. [430(19)-UK]BN68-03043G-Eng.indb 382010-04-12 �� 9:36:02
39 English Other Information IssueSolution No Picture, No Video TV won’t turn on.Make sure the AC power cord is plugged in securely to the wall outlet and the TV. ●Make sure the wall outlet is working. ●Try pressing the ●POWER button on the TV to make sure the remote is working properly. If the TV turns on, it may be caused by Remote Control. To fix the Remote problem, refer to ‘Remote control does not work’ below. TV turns off automatically.Check if the ●Sleep Timer is set to On in the Setup menu.If connected the TV to your PC, check your PC power settings. ●Make sure the AC power cord is plugged in securely to the wall outlet and the TV. ●If there is no signal for about 10 ~ 15 minutes with Antenna/Cable connection, the TV ●will turn off. No picture/Video.Check cable connections.(remove and reconnect all cables of TV and external devices) ●Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video output to match ●the connections to the TV input. For example, external device’s output: HDMI, TV’s input: HDMI.Make sure your connected device is powered on. ●Make sure to select the TV’s correct source by pressing the ●SOURCE button on the TV remote. RF(Cable/Antenna) Connection Cannot receive all channels.Make sure Antenna cable is connected securely. ●Please try ●Plug & Play to add available channels to the channel list. Go to MENU - Setup - Plug & Play and wait for all avaiable channels are stored.Verify Antenna is positioned correctly. ● Picture is distorted: macroblock, small block, dots, pixelizationCompression of video contents may cause picture distortion especially on\ fast moving ●pictures such as sports and action movies.Low signal level can cause picture distortion. This is not a TV issue. ● PC Connection ‘Not Supported Mode’ message.Set your PC’s output resolution and frequency so it matches the resolutions supporte\ d ●by the TV. PC is always shown on source list even if not connected.This is normal; PC is always shown on the source list even though a PC i\ s not ●connected. Video is OK but there is no audio with HDMI connection.Check the audio output setting on your PC. ● [430(19)-UK]BN68-03043G-Eng.indb 392010-04-12 �� 9:36:02
40 English Other Information IssueSolution Others Picture is not shown in full screen.Black bars on each side will be shown on HD channels when displaying ups\ caled SD ●(4:3) contents.Black bars on Top & Bottom will be shown on movies that have aspect ratios different ●from your TV.Adjust picture size option on your external device or TV to full screen. ● Remote control does not work.Replace the remote control batteries with correct polarity (+ -). ●Clean the transmission window located on the top of the remote. ●Try pointing the remote directly at the TV from 5~6 feet away. ● Can not control TV power or volume with Cable/Set top box remote control. Programme the Cable/Set top box remote control to operate the TV. Refer to Cable/Sat ●user manual for SAMSUNG TV code. ‘Not Supported Mode’ message.Check the supported resolution of the TV and adjust the external device’s output ●resolution accordingly. Refer to resolution settings in this manual. Plastic smell from TV.This smell is normal and will dissipate over time. ● TV Signal Information is unavailable in the Self Diagnostic Test menu. This function is only available with digital channels with an Antenna (RF/Coax) ●connection. TV is tilted to right or left side.Remove the stand base from TV and reassemble. ● Can not assemble stand base.Make sure TV is placed on flat surface. If can not remove screws from TV, please use ●magnetized screw driver. Channel menu is grey out. (unavailable)Channel ● menu is only available when TV source is selected. Your settings are lost after 30 minutes or every time TV is turned off. If TV is in the ●Store Demo mode, it will reset audio and picture settings every 30 minutes. Please change from Store Demo mode to Home Use mode in the Plug & Play procedure. Press the SOURCE button to select TV mode, go to MENU → Setup → Plug & Play → ENTERE. Intermittent loss of audio or video.Check cable connections and reconnect. ●Can be caused by using overly rigid or thick cables. Make sure the cables are flexible ●enough for long term use. If wall mounting, we recommend using cables wi\ th 90 degree connectors. You may see small particles if you look closely at the edge of the bezel surrounding the TV screen. This is part of the product’s design and is not a defect. ● ‘Scramble signal’ or ‘Weak Signal/No Signal’ with CAM CARD(CI).Check that CAM has CI Card installed into the common interface slot. ●Pull out CAM from the TV and insert into the slot again. ● When turned off and 45 minutes later, TV is turned on itself.It is normal, the TV operate OTA (Over The Air) function itself to upgrade firmware ●downloaded during watching. Recurrent picture/sound issue.Check and change signal/source. ● This TFT LCD panel uses a panel consisting of sub pixels which require sophistic\ ated technology to produce. However, there Nmay be few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product. [430(19)-UK]BN68-03043G-Eng.indb 402010-04-12 �� 9:36:02