Samsung J5 Owners Manual

Settings
101
Battery
View battery power information and change power saving options.
On the Settings screen, tap 
Battery.
The usage time left shows the time remaining before the battery power runs 
out. Usage time left may vary depending on your device settings and operating 
conditions.
•	BATTERY USAGE: View the amount of battery power consumed by your device.
•	Power saving mode: Activate power-saving mode and change the settings for power-
saving mode. Refer to Power saving mode for more...

Settings
102
Date and time
Access and alter the following settings to control how the device displays the time and date.
On the Settings screen, tap 
Date and time.
If the battery remains fully discharged or removed from the device, the time and date 
is reset.
•	Automatic date and time: Automatically update the time and date when moving across 
time zones. When this feature is deactivated, you can manually set the date, time, and 
time zone.
•	Use 24-hour format: Display time in 24-hour format.
User...

103
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some 
situations may not apply to your device.
When you turn on your device or while you are using the device, it 
prompts you to enter one of the following codes:
•	Password: When the device lock feature is enabled, you must enter the password you set 
for the device.
•	PIN: When using the device for the first time or when the PIN requirement is enabled, you 
must enter the PIN supplied with...

Appendix
104
The touchscreen responds slowly or improperly
•	If you attach a screen protector or optional accessories to the touchscreen, the 
touchscreen may not function properly.
•	If you are wearing gloves, if your hands are not clean while touching the touchscreen, 
or if you tap the screen with sharp objects or your fingertips, the touchscreen may 
malfunction.
•	The touchscreen may malfunction in humid conditions or when exposed to water.
•	Restart your device to clear any temporary software...

Appendix
105
Calls are not connected
•	Ensure that you have accessed the right cellular network.
•	Ensure that you have not set call barring for the phone number you are dialling.
•	Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•	Ensure that you are not covering the built-in microphone.
•	Ensure that the microphone is close to your mouth.
•	If using a headset, ensure that it is properly connected.
Sound echoes during a call
Adjust the...

Appendix
106
The battery does not charge properly (For Samsung-approved 
chargers)
•	Ensure that the charger is connected properly.
•	If the battery terminals are dirty, the battery may not charge properly or the device may 
turn off. Wipe both gold-coloured contacts and try charging the battery again.
The battery depletes faster than when first purchased
•	When you expose the device or the battery to very cold or very hot temperatures, the 
useful charge may be reduced.
•	Battery consumption increases...

Appendix
107
Photo quality is poorer than the preview
•	The quality of your photos may vary, depending on the surroundings and the 
photography techniques you use.
•	If you take photos in dark areas, at night, or indoors, image noise may occur or images 
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your 
device, try the following:
•	Free some memory by transferring files to a computer or...

Appendix
108
A connection is not established when you connect the device to a 
computer
•	Ensure that the USB cable you are using is compatible with your device.
•	Ensure that you have the proper driver installed and updated on your computer.
•	If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher 
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use  Wi-Fi 
or a...

Copyright
Copyright © 2016 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form 
or by any means, electronic or mechanical, including photocopying, recording, or storing 
in any information storage and retrieval system, without the prior written permission of 
Samsung Electronics.
Trademarks
•	SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•	Bluetooth®...