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Samsung Digimax U Ca401 Users Manual

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    FA Q
    [Case 4] The camera is not recognized by your PC. 
    Sometimes, the camera may appear under [Unknown Devices] in Device
    Manager.
    Install the camera driver correctly.
    Turn off the camera, remove the USB cable, plug in the USB cable again, and
    then turn on the camera.
    [Case 5] There is an unexpected error during file transfer
    Turn the camera power off and on again. Transfer the file again.
    [Case 6]  How do I know my computer supports a USB Interface?
    Check the USB port in your computer or keyboard.
    Check the OS version. 
    A USB Interface is available in Windows 98, 98SE, 2000, ME, XP.
    Check [Universal Serial Bus controllers] in Device Manager. 
    Do the following to check [Universal Serial Bus controllers].
    Win 98/ME : Trace [Start 
    Settings Control Panel System 
    Device Manager  Universal Serial Bus controllers]
    Win 2000 : 
    Trace [Start Settings Control Panel System Hardware
    Device Manager Universal Serial Bus controllers].
    Win XP : Trace [Start Control Panel Performance and
    Maintenance 
    System Hardware Device Manager 
    Universal Serial Bus controllers].
    There must be USB Host Controller and USB root hub under [Universal Serial
    Bus controllers].
    In addition, double-click on the USB Universal Host Controller and the USB
    Root Hub to check if the Device Status states This device is working properly.
    If the Device Status says the device is not working properly, click the Driver
    tab and then click [Update Driver] or [Reinstall Driver].
    When all the conditions mentioned above are met, the computer can support
    the USB interface.
    [Case 7] When using the USB hub.
    There may be a problem in connecting the camera to the PC through the USB
    hub if the PC and the hub are not compatible. 
    Wherever possible, connect the camera to the PC directly.
    [Case 8]  Are other USB cables connected to the PC?
    The camera may malfunction when it is connected to the PC at the same time
    as another USB cable.  In this case, disconnect the other USB cable, and
    connect only one USB cable to the camera.
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    FA Q
    [Case 9] When I open the Device Manager (by clicking Start (Settings) Control
    Panel 
    (Performance and Maintenance) System (Hardware) Device
    Manager), there are  
    Unknown Devicesor  Other Devicesentries with a
    yellow question mark(?) beside them or devices with an exclamation mark(!)
    beside them.
    Right-click on the entry with the question(?) or exclamation (!) mark and select
    Remove. Restart the PC and connect the camera again. 
    For Windows 98 PC, remove the camera driver also, restart the PC, and then
    reinstall the camera driver.
    Double-click on the entry with the question(?) or exclamation(!) mark, click the
    Driver tab, and click [Update Driver] or [Reinstall Driver]. If a message appears
    asking you to specify the location where the appropriate driver for the device is,
    specify the USB Driver folder (where D: is the drive letter of the CD-ROM
    where the driver CD is inserted).
    If you installed an incorrect codec onto your PC, the movie clip may not play back on the PC. 
    1. Check whether the JPEG Decoder provided with the camera is installed.
    If you didnt install the camera driver, please install the JPEGCODE included in the
    application S/W CD-ROM. If not, the movie clip may not play back on the PC. 
    [ Installing the JPEG Decorder ]
    1) Insert the CD provided with the camera. 
    2) Run the windows explorer and select the CD-ROM drive. 
    3) Select the JPEG_Decoder folder and double click the Setup.exe file. 
    The codec will be installed.
    Please check the following if the movie clip doesnt play back.
    2. Compatible problems with the codecs installed onto the PC. 
    If the movie clip doesnt play back after installing the JPEG Decorder, refer to the
    following. 
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    FA Q
    1) When the movie clip plays back, only the sound plays back without the image. 
    It isnt compatible with the Mogen MJPEG Decorder. Uninstall the Mogen MJPEG
    Decorder as following order. Click [Start 
    Run] and a window will open. 
    Type regsvr32 /u m3jpgdec.ax and press the Enter key. 
    Most problems will be solved with those remedies. If the movie clip doesnt play back
    continuously, install the JPEGCODE provided with the camera again. 
    For more information, visit the samsung website(www.samsungcamera.com) and see the
    FAQ page. 2) When the movie clip plays back, the blue and red colors are reversed or the movie clip
    doesnt open. It isnt compatible with the ffdshow Codec or K-lite Codec Pack. 
    Disable the ffdshow program.
    Trace [Start 
    Programs ffdshow 
    Disable ffdshow]. 
    Uninstall the K-Lite Codec Pack or set the default
    program of the AVI file as the Windows Media
    Player. 
    Trace [Start 
    controller panel Add/ Remove
    Programs 
    Select the K-Lite Codec Pack 
    Click the Change/ Remove button]. 
    Run the windows explorer 
    Select AVI file 
    Click the right mouse button Select the Open
    with menu 
    Click the Windows Media Player 
    Check the Always use this program to open these
    files option 
    Click the [OK] button. 
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