Samsung Digimax Pro815 User Manual
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¡¶161¡· [Case 5] There is an unexpected error during file transfer ¡æTurn the camera power off and on again. Transfer the file again. [Case 6] How do I know my computer supports a USB Interface? ¡æCheck the USB port in your computer or keyboard. ¡æCheck the OS version. A USB Interface is available in Windows 98, 98SE, 2000, ME, XP. ¡æCheck [Universal Serial Bus controllers] in Device Manager. Do the following to checks [Universal Serial Bus controllers]. Win 98/ME : Follow [Start ¡æSettings ¡æControl Panel ¡æSystem ¡æ Device Manager ¡æUniversal Serial Bus controllers]. Win 2000 : Follow [Start ¡æSettings ¡æControl Panel ¡æSystem ¡æ Hardware ¡æDevice Manager ¡æUniversal Serial Bus controllers]. Win XP : Follow [Start ¡æControl Panel ¡æPerformance and Maintenance ¡æSystem ¡æHardware ¡æDevice Manager ¡æUniversal Serial Bus controllers]. There must be USB Host Controller and USB root hub under [Universal Serial Bus controllers]. In addition, double-click on the USB Universal Host Controller and the USB Root Hub to check if the Device Status states This device is working properly. If the Device Status says the device is not working properly, click the Driver tab and then click [Update Driver] or [Reinstall Driver]. ¡æWhen all the conditions mentioned above are met, the computer can support the USB interface. [Case 7] When using the USB hub. ¡æThere may be a problem in connecting the camera to the PC through the USB hub if the PC and the hub are not compatible. Wherever possible, connect the camera to the PC directly. [Case 8] Are other USB cables connected to the PC? ¡æThe camera may malfunction when it is connected to the PC at the same time as another USB cable. In this case, disconnect the other USB cable, and connect only one USB cable to the camera. FA Q Downloaded From camera-usermanual.com Samsung Manuals
¡¶162¡· ¡áWhen the movie clip doesn’t play back on the PC ¡ØWhen the movie clip recorded by the camera doesn’t play back on the PC, the causes are mostly due to the codec installed on the PC. ¡ÜWhen the DirectX 9.0 or later is not installed ¡æInstall the DirectX 9.0 or later 1) Insert the CD provided with the camera 2) Run the windows explorer and select [CD-ROM drive:\USB Driver\DirectX 9.0] folder and click the DXSETUP.exe file. The DirectX will be installed. Visit the following site for downloading the DirectX. http://www.microsoft.com/directx [Case 9] When I open the Device Manager (by clicking Start ¡æ(Settings) ¡æControl Panel ¡æ(Performance and Maintenance) ¡æSystem ¡æ(Hardware) ¡æDevice Manager), there are ¡AUnknown Devices¡Bor ¡AOther Devices¡Bentries with a yellow question mark (?) beside them or devices with an exclamation mark (!) beside them. ¡æRight-click on the entry with the question (?) or exclamation (!) mark and select Remove. Restart the PC and connect the camera the again. For Windows 98 PC, remove the camera driver also, restart the PC, and then reinstall the camera driver. ¡æDouble-click on the entry with the question (?) or exclamation (!) mark, click the Driver tab, and click [Update Driver] or [Reinstall Driver]. If a message appears asking you to specify the location of the appropriate device driver, specify USB Driver in the CD supplied. [Case 10] In some security programs (Norton Anti Virus, V3, etc.), the computer may not recognise the camera as a removable disk. ¡æStop the security programs and connect the camera to the computer. Refer to the security program instructions about how to stop the program. FA Q Downloaded From camera-usermanual.com Samsung Manuals
¡¶163¡· ¡áIf a PC (Windows 98) stops responding while the camera and PC are connected repeatedly ¡æIf a PC (Windows 98) is turned on for a long time and the camera is connected repeatedly the PC may not recognise the camera. In this case, re-start the PC. ¡áIf a PC connected with the camera stops responding while Windows is starting. ¡æIn this case, disconnect the PC and the camera and Windows will start. If the problem happens continuously, set the Legacy USB Support to disable and re-start the PC. The Legacy USB Support is in the BIOS setup menu (The BIOS setup menu differs from the PC manufacturers and some BIOS menus don’t have Legacy USB Support). If you can’t change the menu by yourself, contact to the PC manufacturer or BIOS manufacturer. ¡áIf the movie clip can’t be deleted, removable disk can’t be extracted or an error message displays during the file transfer. ¡æIf you install only the Digimax Master, the problems mentioned above occasionally happen. - Close the Digimax Master, program by clicking the Digimax Master icon on the Taskbar. - Install all the application programs included in the software CD. FA Q Downloaded From camera-usermanual.com Samsung Manuals
6806-2787 SAMSUNG TECHWIN CO., LTD. OPTICS & DIGITAL IMAGING DIVISION 145-3, SANGDAEWON 1-DONG, JUNGWONGU, SUNGNAM-CITY, KYUNGKI-DO, KOREA 462-121 TEL : (82) 31-740-8086,8088, 8090, 8092, 8099 FAX : (82) 31-740-8398, 8111 www.samsungcamera.com SAMSUNG OPTO-ELECTRONICS AMERICA, INC. HEADQUARTERS 40 SEAVIEW DRIVE, SECAUCUS, NJ07094, U.S.A. TEL : (1) 201-902-0347 FAX : (1) 201-902-9342 WESTERN REGIONAL OFFICE 18600 BROADWICK ST., RANCHO DOMINGUEZ, CA 90220, U.S.A. TEL : (1) 310-900-5263/5264 FAX : (1) 310-537-1566 www.samsungcamerausa.com SAMSUNG OPTO-ELECTRONICS UK LIMITED SAMSUNG HOUSE 1000 HILLSWOOD DRIVE HILLSWOOD BUSINESS PARK CHERTSEY KT16 OPS U.K. TEL : 00800 12263727 (free for calls from UK only) UK Service Hotline : 01932455320 www.samsungcamera.co.ukSAMSUNG OPTO-ELECTRONICS GMBH AM KRONBERGER HANG 6 D-65824 SCHWALBACH/TS., GERMANY TEL : 49 (0) 6196 66 53 03 FAX : 49 (0) 6196 66 53 66 www.samsungcameras.de SAMSUNG FRANCE S.A.S. BP 51 TOUR MAINE MONTPARNASSE 33, AV .DU MAINE 75755, PARIS CEDEX 15, FRANCE HOTLINE PHOTO NUMÉRIQUE : 00 800 22 26 37 27(Numéro Vert-Appel Gratuit) TEL : (33) 1-4279-2200 FAX : (33) 1-4538-6858 www.samsungphoto.fr SAMSUNG TECHWIN MOSCOW OFFICE RUSSIA, 125167, MOSCOW LENNINGRADSKY, PR-KT, 37-A, KORP14 TEL : (7) 095-258-9299/96/98 FAX : (7) 095-258-9297 http://www.samsungcamera.ru TIANJIN SAMSUNG OPTO-ELECTRONICS CO.,LTD. 7 PINGCHANG ROAD NANKAI DIST., TIANJIN P.R CHINA POST CODE:300190 TEL : (86) 22-2761-4599 FAX : (86) 22-2769-7558 www.samsungcamera.com.cn ¦NInternet address - http : //www.samsungcamera.com/ The CE Mark is a Directive conformity mark of the European Community (EC) Downloaded From camera-usermanual.com Samsung Manuals