Samsung CLP 310N User Manual

Maintenance_41
4.Slide the toner cartridge back into the machine.
5.Close the front cover. Make sure the cover is securely latched.
REPLACING THE TONER CARTRIDGE
The machine uses four colors and has a different toner cartridge for each 
one: yellow (Y), magenta (M), cyan (C), and black (K).
A toner cartridge has reached its estimated cartridge life. The printer stops 
printing. Also, the Smart Panel program window appears on the computer 
telling you to replace the cartridge.
At this stage, the toner...

42 _Maintenance
7.Make sure that the color of the toner cartridge matches the color slot and 
then grasp the handles on the toner cartridge. Insert the cartridge until it 
clicks into place.
8.Close the front cover. Make sure the cover is securely latched, and then 
turn the machine on.REPLACING THE IMAGING UNIT
When the life span of the imaging unit has expired, the Smart Panel 
program window appears on the computer, indicating the imaging unit 
needs to be replaced. Otherwise your machine stops...

Maintenance_43
5.Pull the imaging unit out of the machine using the groove on the front of 
the imaging unit. 
  
6.Take a new imaging unit out of its package.      
7.Holding the groove on the front of the imaging unit, push imaging unit in 
to the machine.
 
8.Insert the waste toner container into position and then push it to make 
sure that it is firmly seated in place.
9.Slide the toner cartridge back into the machine.
10.Close the front cover firmly. 
11.Turn the machine on.
• Don’t use sharp...

44 _Maintenance
REPLACING THE WASTE TONER CONTAINER
When the life span of the waste toner container has expired, the Smart 
Panel program window appears on the computer, indicating the waste toner 
container needs to be replaced. Otherwise your machine stops printing.
1.Turn the machine off, then wait a few minutes for the machine to cool.
2.Open the front cover.
 
3.Pull the waste toner container out of the machine using its handle.
4.Remove the container’s cap from the container as shown below, and...

Maintenance_45
MAINTENANCE PARTS
To avoid print quality and paper feed problems resulting from worn parts, 
and to maintain your machine in top working condition the following 
condition, the following items will need to be replaced after the specified 
number of pages, or when the life span of each item has expired. 
 
We highly recommend that this maintenance be performed by an authorized 
service provider, dealer or the retailer where you bought the machine. The 
warranty does not cover the...

Troubleshooting_46
troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
This chapter includes:
• Tips for avoiding paper jams
• Clearing paper jams• Solving other problems
TIPS FOR AVOIDING PAPER JAMS
By selecting the correct media types, most paper jams can be avoided. 
When a paper jam occurs, follow the steps outlined on page 46. 
• Follow the procedures on page 34. Ensure that the adjustable guides 
are positioned correctly.
• Do not overload the tray....

Troubleshooting_47
4.Push the fuser levers upwards.  
5.Open the top cover and inner cover.  
6.Holding the inner cover open, carefully take the jammed paper out of the 
printer. The inner cover will then close automatically.  7.Close the top cover. Make sure that it is securely closed. 
8.Push the fuser levers downwards.
9.Open and then close the rear cover or front cover to resume printing.
1fuser lever
Do not touch the fuser inside the inner cover. It is hot and could cause 
burns! The fuser’s...

48 _Troubleshooting
SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the 
recommended solutions. Follow the suggested solutions until the problem is 
corrected. If the problem persists, call for service.
Paper feeding Printing problems
CONDITIONSUGGESTED SOLUTIONS
Paper is jammed 
during printing.Clear the paper jam. See page 46.
Paper sticks 
together.• Ensure there is not too much paper in the tray. 
The tray can hold up to 150 sheets of paper, 
depending on the...

Troubleshooting_49
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, 
you may notice a reduction in print quality. See the table below to clear the 
problem.
The machine 
selects print 
materials from 
the wrong paper 
source.The paper source 
selection in the 
printer properties 
may be incorrect.For many software 
applications, the paper 
source selection is found 
under the Thin Paper tab 
within the printer properties. 
Select the correct paper...

50 _Troubleshooting
Toner specks• The paper may not meet specifications; for 
example, the paper is too moist or too 
rough. See page 31.
• The paper path may need cleaning. See 
Cleaning the inside on page 38.
DropoutsIf faded areas, generally rounded, occur 
randomly on the page:
• A single sheet of paper may be defective. 
Try reprinting the job.
• The moisture content of the paper is 
uneven or the paper has moist spots on its 
surface. Try a different brand of paper. See 
page 31.
• The paper lot is...