Samsung CLP 300 User Manual

Maintaining Your Printer
5.5
5Extend the top handle on the imaging unit and then use it 
to pull the imaging unit out of the printer completely.
6Take a new imaging unit out of its package. Remove the 
protective devices on both sides of the imaging unit and 
the paper protecting the surface of the imaging unit.
CAUTION: 
• Don’t use sharp objects, such as a knife or scissors, to open the imaging unit package. You could damage the surface of 
the imaging unit.
• Be careful not to scratch the surface of...

Maintaining Your Printer
5.6
Replacing the Waste Toner Container
The life of the waste toner container unit is approximately 1,250 
pages for full color 5% image or 5,000 pages for black. When the 
life span of the waste toner container has expired, the Smart Panel 
program window appears on the computer, indicating the waste 
toner container needs to be replaced. 
Otherwise your printer 
stops printing.
To replace the waste toner container:
1Turn the printer off, then wait a few minutes for the...

Maintaining Your Printer
5.7
Cleaning the Printer
During the printing process, particles of paper, toner, and dust 
can accumulate inside the printer. Over time, this build-up can 
cause print quality problems such as toner specks or smearing. 
Your printer has a cleaning mode that can correct and prevent 
these types of problems.
Cleaning the Outside of the Printer
Clean the printer cabinet with a soft lint-free cloth. You can 
dampen the cloth slightly with water, but be careful not to let 
any water...

Maintaining Your Printer
5.8
7Push the imaging unit until it sounds click in to the 
printer. 
8Close the front cover firmly. 
CAUTION: If the front cover is not completely closed, the 
printer will not operate.
9Plug the power cord in and turn the printer on.
CAUTION: If there is a 
cracking sound, re-install 
the imaging unit. The 
imaging unit is not 
properly installed.
Managing the Printer from the 
Website (CLP-300N only)
If you have connected your printer to a network and set up  
TCP/IP network...

Solving Problems
6.1
6Solving Problems
This chapter provides helpful information for what to do if you 
encounter an error while using your printer. 
This chapter includes:
• Troubleshooting Checklist
• Solving General Printing Problems
• Clearing Paper Jams
• Solving Print Quality Problems
• Troubleshooting Error Messages
• Common Windows Problems
• Common Macintosh Problems
• Common Linux Problems
Troubleshooting Checklist
If the printer is not working properly, consult the following 
checklist. If...

Solving Problems
6.2
Solving General Printing Problems
For problems with the operation of your printer, refer to the 
table for suggested solutions.
ProblemPossible CauseSolution
The printer 
does not 
print.The printer is not 
receiving power.
Check the power cord connections. 
Check the power switch and the 
power source.
The printer is not 
selected as the 
default printer. Select 
Samsung CLP-300 Series 
as your default printer.
Check the printer for 
the following: After locating the problem, clear...

Solving Problems
6.3
Half the 
page is 
blank.The page orientation 
setting may be 
incorrect. Change the page orientation in your 
application. For details, see the 
Software Section.
The paper size and 
the paper size 
settings do not 
match. Ensure that the paper size in the 
printer driver settings matches the 
paper in the tray.
Or, ensure that the paper size in the 
printer driver settings matches the 
paper selection in the software 
application settings you use.
The paper 
keeps 
jamming. There...

Solving Problems
6.4
If you cannot find the jammed paper, go to the next step.
2To remove the jammed paper, open the rear cover.
3Carefully remove the paper by pulling in the direction as 
shown below. Most of the jammed paper can be removed 
in this step.
If you cannot find the jammed paper, or if there is any 
resistance removing the paper, stop pulling and go to the 
next step.
NOTE: If the paper tears, make sure that all of the paper 
fragments are removed from the printer.
4Close the rear cover and...

Solving Problems
6.5
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be 
avoided. If a paper jam occurs, follow the steps outlined in 
“Clearing Paper Jams” on page 6.3. 
• Follow the procedures on page 3.2. Ensure that the adjustable guides are positioned correctly.
• Do not overload the tray.
• Do not remove the paper from the tray while printing.
• Flex, fan, and straighten the paper before loading. 
• Do not use creased, damp, or highly curled paper.
• Do not...

Solving Problems
6.6
Vertical linesIf black vertical streaks appear on the page:
• A imaging unit has probably been scratched. Remove the imaging unit and install a new one. See 
page 5.3. 
If white vertical lines appear on the page:
• Clean the inside of the printer. See “Cleaning the  Inside of the Printer” on page 5.7. If you still have 
the same problems, replace the imaging unit with a 
new one. See page 5.3. 
Color or Black 
backgroundIf the amount of background shading becomes 
unacceptable, the...