Samsung Chronos 7 Owners Manual

Chapter 5. 
Troubleshooting
Recovering/Backing up the Computer (Optional) 111
Reinstalling Windows (Optional) 118
Q & A  121  

111Chapter 5.   
TroubleshootingRecovering/Backing up the Computer (Optional)
If a problem occurs with your computer, Recovery (recovery 
program) allows you to easily restore your computer to the default 
(factory) settings. Alternatively, you can back up your computer so 
that you can restore it to your preferred state at any time.
Recovery Introduction
Help
Recover
Back Up
FunctionDescription
Back UpYou can back up your entire Windows drive.
RecoverRestores the entire Windows drive. 
Recovery may not...

112Chapter 5.   
Troubleshooting
Recovering
You can recover your computer to the default (factory) status 
when your computer does not boot up. 
1
 -  If Windows does not start 
   Turn your computer on and press the F4 key.   
Run recovery mode.
-  If Windows is run
   From the Start Screen, right-click any area and select  
All apps  in the bottom right corner.  
Then, click Recovery.
2
  If the program is running for the first time, you need to agree 
to the User Agreement.
3
 If the initial menu...

112113Chapter 5.   
Troubleshooting
Recovering after a Backup
You can recover your computer after you have backed up your 
computer to a separate drive or external storage device.
Backing up
1
 To back up your computer to an external storage device, 
connect the external storage device and select the relevant 
drive. 
2
 Click Backup in the Recovery Home screen. 
Select the drive to save and click Backup.  
You cannot select a DVD drive.
Select the drive 
to save to.
3
 The backup process is performed...

114Chapter 5.   
Troubleshooting
Recovering
You can recover your computer using the backup from the above 
process.
1
 If the backup image is saved to an external storage device, 
connect the device.
2
 Start Recovery and click Recover. 
 
3
 Select a Recover Option and click Recover.  
Select a point to recover.
4
 The recover is performed based on the screen instructions. 
You can use your computer after the recover is completed.
Recovering/Backing up the Computer (Optional)  

114115Chapter 5.   
Troubleshooting
To copy the external storage disk
When you replace a storage device such as the HDD, SSD, etc. 
(hereafter referred to as a hard disk) built into your computer, you 
can move your existing data to the new storage device easily and 
s afely.
The new storage device must have sufficient capacity to save 
your existing data.
You need to purchase an external hard USB connector 
separately to connect the hard disk and your computer.
1
 You need to purchase an external hard...

116Chapter 5.   
Troubleshooting
Export Disk Image Function
If you frequently recover your computer to the default (factory) 
settings, you can conveniently recover your computer after 
exporting the default (factory) status disk image to an external 
storage device.
1
 Connect the external storage device, and then select a drive 
to save to.
2
 Click Run.  
3
 Perform the process by following the instructions to 
completely save the default (factory) status disk image to the 
external storage device....

116117Chapter 5.   
TroubleshootingRecovering/Backing up the Computer (Optional)
Computer Recovery Function in Windows 8
If you need to install Windows 8 again due to an unexpected error, 
use the following function.
For models of which the storage device capacity is less than 
SSD 64 GB, use the system recovery feature provided by 
Windows instead of the Recovery program.
1
 Click the Charms menu > Settings > Change PC Settings > 
General.
2
 Click the Start button for PC Recovery or Remove All Items...

118Chapter 5.   
TroubleshootingReinstalling Windows (Optional)
You can reinstall Windows using the SYSTEM RECOVERY MEDIA 
for Windows when Windows is no longer working properly.  
(For models supplied with a SYSTEM RECOVERY MEDIA.)
For models supplied with the Samsung Recovery Solution, you 
can reinstall Windows using the Samsung Recovery
Solution.
These descriptions are for Windows 7/8 and Windows Vista and for 
supported models only.
A • SYSTEM RECOVERY MEDIA may not be supplied 
depending on your...

118119Chapter 5.   
TroubleshootingReinstalling Windows (Optional)
4
 The following window appears, select an installation option.
If you click Custom, the procedures from Step 5 continue 
sequentially. 
If you click Upgrade, the procedures from Step 6 continue 
sequentially.
For Windows 7/8, this screen may not appear depending • 
on the version.
Custom•  
Select this option to Reinstall Windows. You have to 
reinstall all necessary device drivers and programs after 
the Custom installation. In...