Ricoh Mp C3001 Instruction Manual
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Page 20 of 93 Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. 1.4.3.2. Indirect User Responsible manager of MFP The responsible manager of MFP is a person who is responsible for selection of the TOE administrators in the organisation where the TOE is used. Customer engineer The customer engineer is a person who belongs to the organisation which maintains TOE operation. The customer engineer is in charge of installation, setup, and maintenance of the TOE.
Page 21 of 93 Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. 1.4.4 Logical Boundary of TOE The Basic Functions and Security Functions are described as follows: Figure 3 : Logical Scope of the TOE 1.4.4.1. Basic Functions The overview of the Basic Functions is described as follows: Copy Function The Copy Function is to scan paper documents and copy scanned image data from the Operation Panel. Magnification and other editorial jobs can be applied to the copy image. It can also be stored on the HDD as a Document Server document.
Page 22 of 93 Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. Printer Function The Printer Function of TOE is to print or store the documents the TOE receives from the printer driver installed on the client computer. It also allows users to print and delete the stored documents from the Operation Panel or a Web browser. - Receiving documents from the printer driver installed on the client computer. The TOE receives documents from the printer driver installed on the client computer. Printing methods for documents is selected by users from the printer driver. The printing methods include direct print, Document Server storage, locked print, stored print, hold print, and sample print. For direct print, documents received by the TOE will be printed. The documents will not be stored in the TOE. For Document Server storage, the received documents will be stored on the HDD as Document Server documents. For locked print, stored print, hold print, and sample print, the received documents will be stored on the HDD as printer documents. A dedicated password, which is used for locked print, is not subject to this evaluation. - Operating from the Operation Panel The TOE can print or delete printer documents according to the operations by users from the Operation Panel. - Operating from a Web browser The TOE can print or delete printer documents according to the operations by users from a Web browser. - Deleting printer documents by the TOE The deletion of printer documents by the TOE differs depending on printing methods. If locked print, hold print, or sample print is specified, the TOE deletes printer documents when printing is complete. If stored print is specified, the TOE does not delete printer documents even when printing is complete. According to the guidance document, users first install the specified printer driver on their own client computers, and then use this function. Scanner Function The Scanner Function is to scan paper documents by using the Operation Panel. The scanned documents will be sent to folders or by e-mail. The documents to be sent to folders or by e-mail will be stored in the TOE, so that they can be transmitted afterwards. The documents stored in the TOE are called scanner documents. Scanner documents can be sent to folders or by e-mail, or deleted from the Operation Panel or a Web browser. Folder transmission can be applied only to the destination folders in a server that the MFP administrator pre-registers in the TOE and with which secure communication can be ensured. E-mail transmission is possible only with the mail server and e-mail addresses that the MFP administrator pre-registers in the TOE and with which secure communication can be ensured.
Page 23 of 93 Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. Fax Function The Fax Function is to send paper documents and documents received from the fax driver installed on the client computer to external faxes (Fax Transmission Function). Also, this function can be used to receive documents from external faxes (Fax Reception Function). Documents to be sent by fax can be stored in the TOE. Those documents stored in the TOE for fax transmission are called fax documents. Fax documents can be sent by fax, and they also can be printed, deleted, and sent to folders. The documents received by fax can be stored in the TOE, printed, deleted from the TOE, and downloaded to the client computer. - Fax Transmission Function A function to send paper documents, documents in the client computer, and fax documents to external faxes over a telephone line. Paper documents will be scanned and sent by fax using the Operation Panel. The documents in the client computer are sent by fax from the fax driver installed on the client computer. Fax documents are sent by fax from the Operation Panel or a Web browser. Documents can be sent by fax only to the telephone numbers that are pre-registered in the TOE. - Fax Data Storage Function A function to temporarily store paper documents or documents in the client computer for fax transmission in the TOE. Those documents stored in the TOE are called fax documents. Paper documents will be scanned and stored using the Operation Panel. The documents in the client computer are sent to and stored in the TOE by operating the fax driver installed on the client computer. - Operation Function for Fax Documents A function to print or delete fax documents. This function can be used from the Operation Panel or a Web browser. - Folder Transmission Function of Fax Data A function to send fax documents to folders by using the Operation Panel. The MFP administrator must pre-register the destination server that provides secure communication with the TOE. Users select the destination server from the servers that the MFP administrator pre-registers, and send data to the folder. - Fax Reception Function A function to receive documents from external faxes via the telephone line and store the received documents in the TOE. Those stored documents in the TOE are called received fax documents. - Operation Function for Received Fax Documents A function to operate the received fax documents from the Operation Panel or a Web browser. Documents can be printed and deleted using the Operation Panel, while they can be printed, deleted and downloaded from a Web browser. According to the guidance document, users first install the specified fax driver on their own client computers, and then use this function.
Page 24 of 93 Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. Document Server Function The Document Server Function is to operate documents stored in the TOE by using the Operation Panel and a Web browser. From the Operation Panel, users can store, print and delete Document Server documents. Also, users can print and delete fax documents. From a Web browser, users can print and delete Document Server documents, fax, print, download, and delete fax documents. Also, users can send scanner documents to folders or by e-mail, download and delete them. Management Function The Management Function is to control the MFPs overall behaviour. This function can be implemented using the Operation panel or a Web browser. Maintenance Function The Maintenance Function is to perform maintenance service for the MFP if it is malfunctioning. When analysing causes of the malfunction, a customer engineer performs this function from the Operation Panel. The customer engineer will implement this function following the procedures that are allowed to customer engineers only. If the MFP administrator sets the Service Mode Lock Function to ON, the customer engineer cannot use this function. In this ST, the Service Mode Lock Function is set to ON for the target of evaluation. Web Function A function for the TOE user to remotely control the TOE from the client computer. To control the TOE remotely, the TOE user needs to install the designated Web browser on the client computer following the guidance documents and connect the client computer to the TOE via the LAN. @Remote Service Function A function for the TOE to communicate with RC Gate via networks for @Remote Service. As for the configuration of this TOE, this function has no access to the protected assets. 1.4.4.2. Security Functions The Security Functions are described as follows: Audit Function The Audit Function is to generate the audit log of TOE use and security-relevant events (hereafter, audit events). Also, this function provides the recorded audit log in a legible fashion for users to audit. This function can be used only by the MFP administrator to view and delete the recorded audit log. To view and delete the audit log, the Web Function will be used.
Page 25 of 93 Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. Identification and Authentication Function The Identification and Authentication Function is to verify persons before they use the TOE. The persons are allowed to use the TOE only when confirmed as the authorised user. Users can use the TOE from the Operation Panel or via the network. By the network, users can use the TOE from a Web browser, printer/fax driver, and RC Gate. To use the TOE from the Operation Panel or a Web browser, a user will be required to enter his or her login user name and login password so that the user can be verified as a normal user, MFP administrator, or supervisor. To use the Printer or Fax Function from the printer or fax driver, a user will be required to enter his or her login user name and login password received from the printer or fax drivers, so that the user can be verified as a normal user. To use the @Remote Service Function from the RC Gate communication interface, it will be verified whether the communication request is sent from RC Gate. Methods to verify normal users are Basic Authentication and external server authentication. The users will be verified by the MFP administrator-specified procedure, whereas the MFP administrator and supervisor can be verified only by the Basic Authentication. This function includes protection functions for the authentication feedback area, where dummy characters are displayed if a login password is entered using the Operation Panel. In addition to this and for the Basic Authentication only, this function can be used to register passwords that fulfil the requirements of the Minimum Character No. (i.e. minimum password length) and obligatory character types the MFP administrator specifies, so that the lockout function can be enabled and login password quality can be protected. Document Access Control Function The Document Access Control Function is to authorise the operations for documents and user jobs by the authorised TOE users who are authenticated by Identification and Authentication Function. It allows users operation on the user documents and user jobs based on the privileges for the user role, or the operation permissions for each user. Use-of-Feature Restriction Function The Use-of-Feature Restriction Function is to authorise the operations of Copy Function, Printer Function, Scanner Function, Document Server Function and Fax Function by the authorised TOE users who are authenticated by Identification and Authentication Function. It authorises the use of functions based on the user role and the operation permissions for each user. Network Protection Function The Network Protection Function is to prevent information leakage through wiretapping on the LAN and detect data tampering. The protection function can be enabled using a Web browser to specify the URL for possible encrypted communication. If the Printer Function is used, the protection function can be enabled using the printer driver to specify encrypted communication. If the folder transmission function of Scanner Function is used, the protection function can be enabled through encrypted communication. If the e-mail
Page 26 of 93 Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. transmission function of Scanner Function is used, the protection function can be enabled through encrypted communication with communication requirements that are specified for each e-mail address. If the LAN-Fax Transmission Function of Fax Function is used, the protection function can be enabled using the fax driver to specify encrypted communication. When communicating with RC Gate, encrypted communication is used. Residual Data Overwrite Function The Residual Data Overwrite Function is to overwrite specific patterns on the HDD and disable the reusing of the residual data included in deleted documents, temporary documents and their fragments on the HDD. Stored Data Protection Function The Stored Data Protection Function is to encrypt the data on the HDD and protect the data so that data leakage can be prevented. Security Management Function The Security Management Function is to control operations for TSF data in accordance with user role privileges or user privileges allocated to normal users, MFP administrator, and supervisor. Software Verification Function The Software Verification Function is to verify the integrity of the executable codes of the MFP Control Software and FCU Control Software and to ensure that they can be trusted. Fax Line Separation Function The Fax Line Separation Function is to restrict input information from the telephone lines so that only fax data can be received and unauthorised intrusion from the telephone lines (same as the fax line) can be prevented. Also, this function can be used to prohibit transmissions of received faxes so that unauthorised intrusion from the telephone lines to the LAN can be prevented. 1.4.5 Protected Assets Assets to be protected by the TOE are user data, TSF data, and functions. 1.4.5.1. User Data The user data is classified into two types: document data and function data. Table 8 defines user data according to these data types. Table 8 : Definition of User Data Type Description Document data Digitised documents, deleted documents, temporary documents and their fragments, which are managed by the TOE. Function Jobs specified by users. In this ST, a user job is referred to as a job.
Page 27 of 93 Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. data 1.4.5.2. TSF Data The TSF data is classified into two types: protected data and confidential data. Table 9 defines TSF data according to these data types. Table 9 : Definition of TSF Data Type Description Protected data This data must be protected from changes by unauthorised persons. No security threat will occur even this data is exposed to the public. In this ST, protected data, listed below, is referred to as TSF protected data. Login user name, Number of Attempts before Lockout, settings for Lockout Release Timer, lockout time, date settings (year/month/day), time settings, Minimum Character No., Password Complexity Setting, S/MIME user information, destination folder, stored and received document user, document user list, available function list, and user authentication procedures. Confidential data This data must be protected from changes by unauthorised persons and reading by users without viewing permissions. In this ST, confidential data, listed below, is referred to as TSF confidential data. Login password, audit log, and HDD cryptographic key. 1.4.5.3. Functions The MFP applications (Copy Function, Document Server Function, Printer Function, Scanner Function, and Fax Function) that are for management of the document data of user data are classified as protected assets, whose use is subject to restrictions. 1.5 Glossary 1.5.1 Glossary for This ST For clear understanding of this ST, Table 10 provides the definitions of specific terms. Table 10 : Specific Terms Related to This ST Terms Definitions MFP Control Software A software component installed in the TOE. This component is stored in FlashROM and SD Card. The components that identify the TOE include System/Copy, Network Support, Scanner, Printer, Fax, RemoteFax, Web Support, Web Uapl, NetworkDocBox, animation, PCL, OptionPCLFont, LANG0, LANG1 and Data Erase Std.
Page 28 of 93 Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. Terms Definitions Login user name An identifier assigned to each normal user, MFP administrator, and supervisor. The TOE identifies users by this identifier. Login password A password associated with each login user name. Lockout A type of behaviour to deny login of particular users. Auto logout A function for automatic user logout if no access is attempted from the Operation Panel or Web Function before the predetermined auto logout time elapses. Auto logout time for the Operation Panel: Time specified by the MFP administrator within 60 to 999 seconds. Auto logout time for the Web Function: 30 minutes (this cannot be changed by users). This auto logout time is also referred to as fixed auto logout time. Minimum Character No. The minimum number of registrable password digits. Password Complexity Setting The minimum combination of the characters and symbols that can be used as registrable passwords. There are four types of characters: uppercase and lower case alphabets, digits and symbols. There are Level 1 and Level 2 Password Complexity Settings. Level 1 requires a password to be a combination of two or more types of characters and symbols specified above. Level 2 requires a password to be a combination of three or more types of characters and symbols specified above. Basic Authentication One of the procedures for identification and authentication of TOE users who are authorised to use the TOE. The TOE authenticates TOE users by using the login user names and the login passwords registered on the TOE. External Authentication One of the procedures for identification and authentication of TOE users who are authorised to use the TOE. The TOE authenticates TOE users by using the login user names and the login passwords registered on the external authentication server connected to the MFP via LAN. External Authentication implemented in the TOE includes Windows Authentication, LDAP Authentication, and Integration Server Authentication. Windows Authentication supports NTLM Authentication and Kerberos Authentication. As for this ST, the term External Authentication refers to Windows Authentication using Kerberos Authentication method. HDD An abbreviation of hard disk drive. In this document, unless otherwise specified, HDD indicates the HDD installed on the TOE. User job A sequence of operations of each TOE function (Copy Function, Document Server Function, Scanner Function, Printer Function and Fax Function) from beginning to end. A user job may be suspended or cancelled by users during operation. If a user job is cancelled, the job will be terminated. Documents General term for paper documents and electronic documents used in the TOE. Document data attributes Attributes of document data, such as +PRT, +SCN, +CPY, +FAXOUT, +FAXIN, and +DSR. +PRT One of the document data attributes. Documents printed from the client computer, or documents stored in the TOE by locked print, hold print, and sample print using the client computer.
Page 29 of 93 Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. Terms Definitions +SCN One of the document data attributes. Documents sent to IT devices by e-mail or sent to folders, or downloaded on the client computer from the MFP. For these operations the Scanner Function is used. +CPY One of the document data attributes. Documents copied by using Printer Function. +FAXOUT One of the document data attributes. Documents sent by fax or to folders by using Fax Function. +FAXIN One of the document data attributes. Documents received from the telephone line. Documents stored in the TOE after the reception are also included. +DSR One of the document data attributes. Document stored in the TOE by using Copy Function, Scanner Function, Document Server Function, and Fax Data Storage Function. Documents stored in the TOE after being printed with Document Server printing or stored print from the client computer, Document user list One of the security attributes of document data. A list of the login user names of the normal users whose access to documents is authorised, and it can be set for each document data. This list does not include the login user names of MFP administrators whose access to the document data is possible for administration. Stored documents Documents stored in the TOE so that they can be used with Document Server Function, Printer Function, Scanner Function, and Fax Function. Stored document type Classification of stored documents according to their purpose of use. This includes Document Server documents, printer documents, scanner documents, fax documents, and received fax documents. Document Server documents One of the stored document types. Documents stored in the TOE when Document Server storage is selected as the printing method for Copy Function, Document Server Function, and Printer Function. Printer documents One of the stored document types. Documents stored in the TOE when any one of locked print, hold printing, and sample print is selected as the printing method for Printer Function. Scanner documents One of the stored document types. Documents stored in the TOE using Scanner Function. Fax documents One of the stored document types. Documents scanned and stored using Fax Function, and those stored using the LAN Fax. Received fax documents One of the stored document types. Documents received by fax and stored. These documents are externally received and whose users cannot be identified. MFP application A general term for each function the TOE provides: Copy Function, Document Server Function, Scanner Function, Printer Function, and Fax Function. Available function list A list of the functions (Copy Function, Printer Function, Scanner Function, Document Server Function, and Fax Function) that normal users are authorised to access. This list is assigned as an attribute of each normal user. Operation Panel Consists of a touch screen LCD and key switches. The Operation Panel is used by users to operate the TOE.