RCA 4 Line Phone Manual

							11
Connections & Setup
Installing the Phone
The phone may be connected to two 2-line (RJ14C) wall jacks or four si\
ngle line (RJ11C) 
wall jacks to accomodate all four lines. IMPORTANT: Install batteries and connect the AC power supply to the base unit as 
outlined in steps 1 through 3 below prior to connecting the telephone line cords to 
insure for proper base station ID assignment.
1.   Choose an area near an electrical outlet and telephone wall jack. Your phone should be  placed on a level surface, such as a table top or desk.
2.   Install 4 AAA-size alkaline batteries (not included) for back up \
power in the event of a  power failure.
         •  Insert a flat bladed screw driver into the battery door\
        latch recess area and gently pry upward to release the       battery door from the base cabinet bottom.
         •  Insert the batteries as shown on the diagram inside the       battery compartment.
         •  Position the two (2) battery door tabs into the base       cabinet bottom slots and push downward until the door             latch “snaps” closed.
NOTE: If the low battery icon appears in the display, you need to replace the batteries. It 
is important that you replace them as soon as possible to maintain unit operation when 
electrical power is off. As a precaution, you may want to write down any stored information 
you do not want erased.
IMPORTANT: If you are not going to use the telephone for more than 30 days, remove the 
batteries because they can leak and damage the unit.
3.  Plug the power supply cord into the power jack on the back of the base and the other  end into an electrical outlet.
CAUTION: To reduce risk of personal injury, fire, or damage use only the 5-2777 power 
adaptor listed in the user’s guide. This power adaptor is intended to be correctly 
orientated in a vertical or floor mount position. 
						

							12 
4. Connect the telephone line cords:
 If you have two dual line wall jacks installed in your home or office,\
 plug one end of the straight telephone line cord tagged as “LINE 1+2” into the jack marked LINE 1 + 2 
and one end of the other straight line cord into the other jack on the back of the base. 
Plug the other end of each line cord into the dual-line wall jacks.
 If you have four single-line wall jacks installed in your home or offi\
ce, you must use adaptors/couplers (not included) to combine the four single telephone lines into two 
dual lines. The adaptor/coupler may look similar to the one pictured here and can be 
purchased from your local telephone products retailer.
NOTE: To use four lines, you must have four telephone lines with unique telepho\
ne numbers. 
If you only have one telephone line, this phone will still operate, but only as a single line 
telephone.
  Unit Initialization:
 After you connect the power supply and Line 1 to the unit, the system automatically  searches for and sets up a phone ID. 
NOTE:  
•  If the phone cannot find an ID, determine if there are too many phones connected to the 
system. A maximum of 16 phones can be connected in the system.
• The Phone ID (01 to 16) is unique. When more than one phone using the same Phone ID is 
detected, only one phone with that ID will be valid. The phone IDs for t\
he other phone(s) is 
automatically erased, and the phone(s) intercom indicators blink red and blue. You must use 
the Menu options to select a new Phone ID for each phone.
Connections & Setup 
						

							13
Connections & Setup
VERY IMPORTANT: In order to achieve full system operation (i.e. intercom, page, etc.), Line 
1 must be connected and must be common to all phones connected to the sy\
stem. Only 
other 25413/14/15 models are compatible for full system operation. For proper operation of 
intercom, page function, etc., DO NOT connect a DSL modem to Line 1.
• To set your own Phone ID, or change your phone ID, follow the steps in th\
e Phone ID 
section. 
 You may connect up to 16 RCA 25423, 25424 and/or 25425 phones to the syst\
em at one time. Features like intercom, page and call transfer may be used among the units, 
but Line 1 must be common for all 25423, 25424, or 25425 units for these\
 features to 
work properly.  You may choose to share or privatize lines 2, 3 and 4. 
5. Connect the handset cord:
 Connect one end of the coiled handset cord to the jack on the side of the base and the other end into the jack in the handset, and place the handset in the cradle.
6. Check for a dial tone:
 Lift the handset and listen for a dial tone. If you hear a dial tone, th\
e phone is  
properly installed.
Data Port
This phone has a data port jack to connect an auxiliary phone device, su\
ch as a fax   
machine, computer modem, answering machine, or even a cordless phone.
The data port switch on the back of the phone controls the data port jack so you can 
choose Line 1, Line 2, Line 3, or Line 4.
Use the data port to hook up your fax machine, for example, and then set the data port 
switch to Line 4 in order to receive faxes on the phone number for Line 4. 
If you are talking to someone on Line 4 and want that person to fax something to you, 
change the data port switch to Line 2 or Line 3, and give the person on-line the phone 
number for Line 2 or Line 3. Your fax machine now can receive calls on Line 2, Line 3,  
or Line 4.
IMPORTANT: Be sure to switch the fax machine back to the normal line when you are done 
because outside callers who do not know that you have switched lines will not be able to 
reach your fax machine if they dial the Line 4 number. 
System Verification
Use the following procedures to test system configuration and identify possible line  
connection errors. The phone must be connected to the power outlet, Line 1 must be  
connected to the Line 1 + 2 jack, and the phone must have a phone ID.VERY IMPORTANT: In order to achieve full system operation (i.e.  intercom, page, etc.), Line 
1 must be connected and common to all phones on the system. Only other  \
25423, 25424, 
25425, 25413, 25414, 25415, 25403 and 25404 models are fully compatible. 
						

							14 
Other System Phones
1. Press Line 1.
2. Look at all the other stations. If they all indicate line 1 is being use\
d, the connection is correct.
    OR
1. Press the Intercom button. The display shows INTERCOM and ENTER CALLING PHONE ID. 
2. Enter a phone ID by pressing an Intercom/Memo Log button (1-16). The display shows the phone ID you entered. If the phone ID you entered is connected to the system, you 
will hear a ring back tone (call through tone) at your phone. If the phone ID is not  
connected to the system, you will hear an error tone. NO ANSWER shows in the display 
and intercom is cancelled.
Programming the Telephone
When programming the phone, if  at any time you wish to discontinue or stop  
programming, press the “Exit” button. Also , whenever you have made a program selection 
by pressing the Sel/Save button the display will shown “OK” for several seconds then will 
return to the MAIN MENU prompt display.
Language
Set the display language to show messages in either English, Spanish, or\
 French.
1.  Press the Menu button while in standby mode. The cursor in the display points to  
SET LANGUAGE.
2.   Press the Sel/Save button.
3.  Use the Vol (+ or -) buttons to scroll up or down to ENGLISH, ESPANOL, or FRANCAIS. 
The default is English.
4.   Press the Sel/Save button to save.
Volume
The ringer, speaker, and handset/headset volume is set independently with the  
Vol (+ or -) buttons. There are 8 possible volume settings per mode. The volume indicator 
scale is displayed during volume adjustment.
Ringer Volume
1. While the phone is on the hook, press the Vol (+ or -) button. The phone rings  
according to the current setting.
2.  Tap the Vol (+ or -) buttons to adjust the volume one level at a time. The phon\
e stores the setting after the last button press.
NOTE: To turn the ringer off, on, or change the ringing pattern, see Setting th\
e Ringer Tone.
Programming the Telephone 
						

							15
Programming the Telephone
Speakerphone, Handset, and Headset Volume
While the phone is in use, during the desired mode, press the Vol (+ or -) buttons until you 
reach a comfortable listening level. The phone stores the setting after the last button press.
Ringer Tone
The ringers for all four lines may be set independent of one another.
1.  Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll up or down to SET PHONE OPTIONS.
3. Press the Sel/Save button.
4. Use the Vol (+ or -) buttons to scroll up or down to SET RING TONE. 
5.  Press the Sel/Save button. The ringer tone settings for each of the four telephone lines show in the display.
6. Use the Vol (+ or -) buttons to scroll up or down to select each ringer tone for Line 1. A sample ringer tone is generated when you scroll to individual ringer tones. Choose from 
eight different tones, or turn the ringer OFF.
NOTE: If you select OFF, the cursor automatically moves to the CID ON/OFF option. Use the Vol  
(+ or -) buttons to scroll up or down to select CID ON or OFF. (ON allows the unit to detect and 
display CID records for the corresponding telephone line. OFF disables the function for the 
corresponding telephone.) Press the Sel/Save button.
NOTE: On Model 25423 you cannot select  CID ON/OFF.
7.   Press the Sel/Save button to save. The cursor automatically moves to Line 2. 
8. Repeat steps 6 and 7 for each telephone line. After you select the ringer tone for  
Line 4, press the Exit button.
NOTE:  The line indicators flash for incoming calls even if the ringer is disabled.
Priority Line
The priority line (one of the four lines) has precedence over the other three lines. When you 
pick up the handset or press the Speaker button, the unit automatically selects the priority 
line first. If the priority line is in use by another party, the unit will select the next  
available line.
1.   Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll up or down to SET PHONE OPTIONS.
3. Press the Sel/Save button.
4. Use the Vol (+ or -) buttons to scroll up or down to SET PRIORITY LINE. 
5.  Press the Sel/Save button.
6.  Use the Vol (+ or -) buttons to scroll up or down to 1, 2, 3, or 4. The default is Line 1.
7.  Press the Sel/Save button to save.  
						

							1 
Delay Ring
Use this setting to delay the Central Office ring.
1.  Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll up or down to SET PHONE OPTIONS.
3. Press the Sel/Save button.
4.  Use the Vol (+ or -) buttons to scroll up or down to SET DELAY RING.
5. Press the Sel/Save button.
6. Use the Vol (+ or -) buttons to scroll up or down to 0 ring up to 10 rings.
7.  Press the Sel/Save button to save.
NOTE: The default Delay Ring is 0. If your system has a phone with the aut\
o attendant ON, we 
suggest that you set the Delay Ring to 2 rings. This allows the auto att\
endant to pick up the 
incoming call before it rings in.
Phone ID
1.  Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll up or down to SET PHONE OPTIONS.
3. Press the Sel/Save button.
4. Use the Vol (+ or -) buttons to scroll up or down to SET PHONE ID. 
5.  Press the Sel/Save button.
6.  Press the Sel/Save button again to automatically set the phone ID, or  press any memory button (1-16) to assign a phone ID.
NOTE: The Intercom indicator will flash red and blue if the ID is not programmed.
NOTE: The Phone ID (01-16) is unique. If you manually select a phone ID that belongs to 
another unit on the system, NOT AVAILABLE shows in the display. Press Sel/Save or choose 
another memory button.
NOTE: If the phone cannot find an ID, determine if there are too many phones connected to 
the system. A maximum of 16 phones can be connected in the system at one\
 time.
NOTE:  You may press the Exit button at any time to exit , except during the ID search.
Programming the Telephone 
						

							1
Programming the Telephone
Phone Name
1.  Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll up or down to SET PHONE OPTIONS.
3. Press the Sel/Save button.
4. Use the Vol (+ or -) buttons to scroll up or down to SET PHONE NAME.
5.  Press the Sel/Save button.
6. Use the touch-tone pad to enter the phonebook name (up to 8 characters). More than one letter is stored in each of the number keys. For example, to enter “Lorraine,” press 
the 5 key three times for the letter L. Press the 6 key three times for the letter O. Press 
the 7 key three times for the first letter R. Press the 7 key three times for the second 
letter R. Press the 2 key once for the letter A. Press the 4 key three times for the I. Press 
the 6 key two times for the letter N. Press the 3 key twice for the letter E.
7. Press the Sel/Save button to save.
NOTE:   The Phone Name and ID shows in the display when the phone is idle.\
 
Intercom Auto Answer
For “hands-free” operation, the phone can be set to answer an intercom call by  
automatically activating the speaker.
TIP: You may also use this feature for room monitoring.
1.   Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll up or down to SET PHONE OPTIONS.
3. Press the Sel/Save button.
4. Use the Vol (+ or -) buttons to scroll up or down to INTERCOM AUTO ANS.
5.  Press the Sel/Save button.
6.  Use the Vol (+ or -) buttons to scroll up or down to choose YES or NO.
7. Press the Sel/Save button to save. 
						

							1 
Flash Time
1.  Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll up or down to SET PHONE OPTIONS.
3. Press the Sel/Save button.
4. Use the Vol (+ or -) buttons to scroll up or down to SET FLASH TIME. 
5.  Press the Sel/Save button.
6.  Use the Vol (+ or -) buttons to scroll up or down through the flash time options.  
The default setting is 600ms.
7.   Press the Sel/Save button to save. 
NOTE:  You may press the Exit button at any time to exit. 
Call Alert Tone
Turn on the Call Alert to hear a tone for incoming calls while you are on the telephone. This 
function notifies you that there is a incoming call while you are using the phone. If you do 
not want this tone to disturb your conversation, you can set it to OFF.
1.  Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll up or down to SET PHONE OPTIONS.
3. Press the Sel/Save button.
4. Use the Vol (+ or -) buttons to scroll up or down to CALL ALERT TONE. 
5.  Press the Sel/Save button.
6.  Use the Vol (+ or -) buttons to scroll up or down to ON or OFF.
7.  Press the Sel/Save button to save. The cursor automatically moves to Line 2.
8.  Repeat steps 6 and 7 for each telephone line. After you select a tone for Line 4, press the Exit button. 
No Unknown/Blocked
This option allows you to decide whether the unknown or blocked caller ID calls are saved 
or not. If you select YES, the unknown or blocked calls will be saved. 
1.  Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll up or down to SET PHONE OPTIONS.
3. Press the Sel/Save button.
4. Use the Vol (+ or -) buttons to scroll up or down to NO UNKNOWN/BLOCKED. 
5.  Press the Sel/Save button.
6.  Use the Vol (+ or -) buttons to scroll up or down to YES or NO. The default is YES.
Programming the Telephone 
						

							1
Programming the Telephone
7.  Press the Sel/Save button to save.
NOTE:  Not applicable to Model 25423. 
Display Contrast
Adjust the display contrast to one of four contrast levels.
1.  Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll up or down to SET LCD CONTRAST.
3. Press the Sel/Save button. The MIN and MAX contrast scale shows on the display.
4. Use the DIR or CID  (left/right) buttons to adjust the contrast. The display instantly adjusts with each press of the button.
5.  Press the Sel/Save button to save the desired contrast level. 
Local Area Code
1.  Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll up or down to SET AREA CODE.
3. Press the Sel/Save button.
4. Use the Vol (+ or -) buttons to scroll up or down to LOCAL AREA CODE.
5. Press the Sel/Save button. Enter Number shows in the display.
6. Use the touch tone pad on your phone to enter your local area code.
7.  Press the Sel/Save button to save. 
NOTE: If you make a mistake, press Delete to erase all digits.
NOTE:  Not applicable to Model 25423.
Regional Area Codes
Depending on your location, you may need to set up to six regional area codes. Setting 
Regional Area Codes helps the phone determine the number format to display when a 
valid CID record is received. Call records matching any of the set regional area codes are 
displayed as 10 digits. 
NOTE: If the CID telephone number does not display correctly, you may not be able to dial 
back the number from the Caller ID menu.
You may need to set regional area codes if you reside in an area which:
•  uses multiple area codes
• uses overlapping area codes
• requires 10-digit dialing. 
						

							20 
1.  Press the Menu button while in standby mode.
2. Use the Vol (+ or -) buttons to scroll up or down to SET AREA CODE.
3. Press the Sel/Save button.
4. Use the Vol (+ or -) buttons to scroll up or down to REGIONAL AREA CODES.
5. Press the Sel/Save button. All six regional area code fields and Enter Number show in the display. 
6. Use the touch tone pad on your phone to enter up to six regional area codes.
7.  Press the Sel/Save button to save.
NOTE: If you make a mistake, press the Delete button to erase all digits.
NOTE:  Not applicable to Model 25423.
Manually Setting the Time and Date
The time and date is automatically set when you receive the first CID call. To manually  
reset the time and date, follow the steps below.
1.  Press the Menu button while in standby mode.
2.  Use the Vol (+ or -) buttons to scroll up or down to SET TIME & DATE.
3. Press the Sel/Save button. 
4. Use the Vol (+ or -) buttons to scroll up or down to SET CLOCK.
5.  Press the Sel/Save button, and the cursor moves to the hour field.
6.  Use the Vol (+ or -) buttons to scroll up or down to select the hour.
NOTE: AM or PM will be set accordingly with selected hour.
7.  Press the Sel/Save button, and the cursor moves to the minute field.
8.  Use the Vol (+ or -) buttons to scroll up or down to select the minutes.
9.  Press the Sel/Save button, and the cursor moves to the month field.
10. Use the Vol (+ or -) buttons to scroll up or down to select the month.
11. Press the Sel/Save button, and the cursor moves to the date field.
12. Use the Vol (+ or -) buttons to scroll up or down to select the date.
13. Press the Sel/Save button, and the cursor moves to the day field.
14. Use the Vol (+ or -) buttons to scroll up or down to select the day.
15. Press the Sel/Save button, and the cursor moves back to the hour field.
16. Press the Exit button.
NOTE: You may press Exit at any step in the process. It is not necessary to re-program the 
complete time and date if you only want to adjust certain fields (i.e\
.; hour only).
Programming the Telephone