Planar Pr5020 Projector User Manual

							User’s Manual 
– 34 – 
2.  Open the lamp 
compartment cover (B). 
B
 
3.  Remove the two screws 
from the lamp module 
(C). 
4.  Lift the module handle 
up (D). 
  
						

							DLP® Projector – User’s Manual 
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5.  Pull firmly on the 
module handle to 
remove the lamp module 
(D) 
 
D
 
6.  Reverse steps 1 to 5 to 
install the new lamp 
module.  
  
						

							User’s Manual 
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Resetting the Lamp 
After replacing the lamp, you should reset the lamp hour counter to zero. Refer to the following: 
1.  Press the Menu button to open the 
Main menu. 
2.  Press the cursor  button
 to move 
to the Status menu. 
3.  Press the cursor  button
 to move 
down to Lamp Hour Reset. 
4.  Press the cursor  or Enter button.  
A message screen appears. 
5.  Press the cursor buttons in this order: 
; ; ; . 
The Status menu appears again 
showing the Lamp Hours reset to 
zero. 
Cleaning the Projector 
Cleaning the projector to remove dust and grime will help ensure trouble-free operation.  
Warning: 
1. Be sure to turn off and unplug the projector at least an hour before cleaning. Failure to do so 
could result in a severe burn. 
2. Use only a dampened cloth when cleaning. Do not allow water to enter the ventilation openings 
on the projector.  
3. If a little water gets into the projector interior while cleaning, leave unplugged in a well-ventilated 
room for several hours before using. 
4. If a lot of water gets into the projector interior when cleaning, have the projector serviced.  
						

							DLP® Projector – User’s Manual 
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Cleaning the Lens 
You can purchase optic lens cleaner from most camera stores. Refer to the following to clean the 
projector lens. 
1. Apply a little optic lens cleaner to a clean soft cloth. (Do not apply the cleaner directly to the lens.) 
2. Lightly wipe the lens in a circular motion. 
Caution: 
1. Do not use abrasive cleaners or solvents. 
2. To prevent discoloration or fading, avoid getting cleaner on the projector case. 
Cleaning the Case 
Refer to the following to clean the projector case. 
1. Wipe off dust with a clean dampened cloth. 
2. Moisten the cloth with warm water and mild detergent (such as used to wash dishes), and then wipe 
the case. 
3. Rinse all detergent from the cloth and wipe the projector again. 
Caution: 
To prevent discoloration or fading of the case, do not use abrasive alcohol-based cleaners. 
Using the Kensington® Lock 
If you are concerned about security, attach the projector to a permanent object with the Kensington 
slot and a security cable.  
 
Note: 
Contact your vendor for details on purchasing a suitable Kensington security cable.  
The security lock corresponds to Kensington’s MicroSaver Security System. If you have any 
comment, contact: Kensington, 2853 Campus Drive, San Mateo, CA94403, U.S.A. Tel: 800-535-
4242, http://www.Kensington.com. 
  
						

							 
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TROUBLESHOOTING 
Common problems and solutions 
These guidelines provide tips to deal with problems you may encounter while using the projector. If 
the problem remains unsolved, contact your dealer for assistance. 
Often after time spent troubleshooting, the problem is traced to something as simple as a loose 
connection. Check the following before proceeding to the problem-specific solutions. 
• Use some other electrical device to confirm that the electrical outlet is working. 
• Ensure the projector is turned on. 
• Ensure all connections are securely attached.  
• Ensure the attached device is turned on. 
• Ensure a connected PC is not in suspend mode. 
• Ensure a connected notebook computer is configured for an external display. (This is 
usually done by pressing an Fn-key combination on the notebook.) 
Tips for Troubleshooting 
In each problem-specific section, try the steps in the order suggested. This may help you to solve the 
problem more quickly. 
Try to pin point the problem and thus avoid replacing non-defective parts.  
For example, if you replace batteries and the problem remains, put the original batteries back and go 
to the next step.  
Keep a record of the steps you take when troubleshooting: The information may be useful when 
calling for technical support or for passing on to service personnel. 
  
						

							DLP® Projector – User’s Manual 
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LED Error Messages 
ERROR CODE MESSAGE POWER LED/FLASHES READY LED/FLASHES
Lamp usage task created error  2  1 
Environment usage task created error  2  2 
Thermal break status error  3  0 
T1 temperature over temperature  3  1 
T1 sensor status fail  4  1 
Lamp lit error  5  1 
Ballast SCI error  5  2 
Ballast UART error  5  3 
Fan1 error (Lamp)  6  1 
Fan2 error (Ballast)  6  2 
Fan3 error (Burner)  6  3 
Fan4 error (Power)  6  4 
Lamp door sensor detect high  7  0 
DMD error  8  0 
Color wheel error  9  0 
 
Image Problems 
Problem: No image appears on the screen 
1. Verify the settings on your notebook or desktop PC. 
2. Turn off all equipment and power up again in the correct order. 
Problem: The image is blurred  
1. Adjust the Focus on the projector. 
2. Press the Auto button on the remote control or projector. 
3. Ensure the projector-to-screen distance is within the 10-meter (33-feet) specified range. 
4. Check that the projector lens is clean. 
Problem: The image is wider at the top or bottom (trapezoid effect)  
1. Position the projector so it is as perpendicular to the screen as possible.  
2. Use the Keystone button on the remote control or projector to correct the problem. 
Problem: The image is reversed or upside down 
Check the Projection setting on the Utility menu of the OSD. 
Problem: The image is streaked  
1. Set the Frequency and Tracking settings on the Utility menu of the OSD to the default 
settings.  
						

							User’s Manual 
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2. To ensure the problem is not caused by a connected PC’s video card, connect to another 
computer.  
Problem: The image is flat with no contrast  
Adjust the Contrast setting on the Main menu of the OSD. 
Problem: The color of the projected image does not match the source image. 
Adjust the Color Temperature and Gamma settings on the Main menu of the OSD. 
Lamp Problems 
Problem: There is no light from the projector  
1. Check that the power cable is securely connected. 
2. Ensure the power source is good by testing with another electrical device. 
3. Restart the projector in the correct order and check that the Power LED is green. 
4. If you have replaced the lamp recently, try resetting the lamp connections.  
5. Replace the lamp module. 
6. Put the old lamp back in the projector and have the projector serviced. 
Problem: The lamp goes off 
1. Power surges can cause the lamp to turn off. Press the power button twice to turn off the 
projector. When the Ready LED is on, press the power button. 
2. Replace the lamp module. 
3. Put the old lamp back in the projector and have the projector serviced. 
Remote Control Problems 
Problem: The projector does not respond to the remote control  
1. Direct the remote control towards remote sensor on the projector.  
2. Ensure the path between remote and sensor is not obstructed. 
3. Turn off any fluorescent lights in the room. 
4. Check the battery polarity. 
5. Replace the batteries. 
6. Turn off other Infrared-enabled devices in the vicinity. 
7. Have the remote control serviced. 
Audio Problems 
Problem: There is no sound 
1. Adjust the volume on the remote control.  
2. Adjust the volume of the audio source. 
3. Check the audio cable connection. 
4. Test the source audio output with other speakers. 
5. Have the projector serviced. 
Problem: The sound is distorted  
1. Check the audio cable connection. 
2. Test the source audio output with other speakers. 
3. Have the projector serviced. 
  
						

							 
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SPECIFICATIONS 
Input/output connectors 
 
PR3010 PR3020 PR5020 
× × DVI-D Data in 
RGB HD-15 
Data out  RGB HD-15 
composite video (RCAx1) Video 
S-video 
Stereo RCAx2 (L+R) Audio in 
Stereo Mini-jack 
Audio out  Stereo Mini-jack 
× × RS-232 Control 
USB 
Security Kensington lock  
						

							User’s Manual 
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Projection Distance V.S. Projection Size 
A
B
C D
L  Projection  Distance
 
PR3020 and PR3010 Projection distance and size table 
 Max. Screen Size (Wide) 1.8 Max. Screen Size (Tele) 2.1 
Projection Distance  L Diagonal Width A Height C Diagonal Width B Height D 
1.00 m  0.66 m  0.53 m  0.40 m  0.57 m  0.46 m  0.34 m 
3.28 '  26.04 '' 20.83 '' 15.62 '' 22.57 '' 18.06 '' 13.54 '' 
1.50 m  0.99 m  0.79 m  0.60 m  0.86 m  0.69 m  0.52 m 
4.92 '  39.06 '' 31.25 '' 23.43 '' 33.86 '' 27.09 '' 20.32 '' 
2.40 m  1.59 m  1.27 m  0.95 m  1.38 m  1.10 m  0.83 m 
7.87 '  62.49 '' 49.99 '' 37.50 '' 54.18 '' 43.34 '' 32.51 '' 
2.80 m  1.85 m  1.48 m  1.11 m  1.61 m  1.28 m  0.96 m 
9.18 '  72.91 '' 58.33 '' 43.74 '' 63.21 '' 50.57 '' 37.93 '' 
3.20 m  2.12 m  1.69 m  1.27 m  1.83 m  1.47 m  1.10 m 
10.50 '  83.32 '' 66.66 '' 49.99 '' 72.24 '' 57.79 '' 43.34 '' 
3.60 m  2.38 m  1.90 m  1.43 m  2.06 m  1.65 m  1.24 m 
11.81 '  93.74 '' 74.99 '' 56.24 '' 81.27 '' 65.01 '' 48.76 '' 
4.00 m  2.65 m  2.12 m  1.59 m  2.29 m  1.83 m  1.38 m 
13.12 '  104.15 '' 83.32 '' 62.49 '' 90.30 '' 72.24 '' 54.18 '' 
4.40 m  2.91 m  2.33 m  1.75 m  2.52 m  2.02 m  1.51 m 
14.43 '  114.57 '' 91.66 '' 68.74 '' 99.33 '' 79.46 '' 59.60 '' 
4.80 m  3.17 m  2.54 m  1.90 m  2.75 m  2.20 m  1.65 m 
15.74 '  124.98 '' 99.99 '' 74.99 '' 108.36 '' 86.69 '' 65.01 '' 
5.20 m  3.44 m  2.75 m  2.06 m  2.98 m  2.39 m  1.79 m 
17.06 '  135.40 '' 108.32 '' 81.24 '' 117.39 '' 93.91 '' 70.43 '' 
5.60 m  3.70 m  2.96 m  2.22 m  3.21 m  2.57 m  1.93 m 
18.37 '  145.82 '' 116.65 '' 87.49 '' 126.42 '' 101.13 '' 75.85 '' 
7.00 m  4.63 m  3.70 m  2.78 m  4.01 m  3.21 m  2.41 m  
						

							DLP® Projector – User’s Manual 
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22.96 '  182.27 '' 145.82 '' 109.36 '' 158.02 '' 126.42 '' 94.81 '' 
10.00 m  6.61 m  5.29 m  3.97 m  5.73 m  4.59 m  3.44 m 
32.80 '  260.38 '' 208.31 '' 156.23 '' 225.75 '' 180.60 '' 135.45 '' 
 
PR5020 Projection distance and size table 
 Max. Screen Size (Wide) 1.8 Max. Screen Size (Tele) 2.1 
Projection Distance  L Diagonal Width A Height C Diagonal Width B Height D 
1.00 m  0.69 m  0.56 m  0.42 m  0.60 m  0.48 m  0.36 m 
3.28 ' 27.34 '' 21.87 '' 16.40 '' 23.43 '' 18.75 '' 14.06 '' 
1.50 m  1.04 m  0.83 m  0.63 m  0.89 m  0.71 m  0.54 m 
4.92 ' 41.01 '' 32.81 '' 24.61 '' 35.15 '' 28.12 '' 21.09 '' 
2.40 m  1.67 m  1.33 m  1.00 m  1.43 m  1.14 m  0.86 m 
7.87 ' 65.62 '' 52.49 '' 39.37 '' 56.24 '' 44.99 '' 33.75 '' 
2.80 m  1.94 m  1.56 m  1.17 m  1.67 m  1.33 m  1.00 m 
9.18 ' 76.55 '' 61.24 '' 45.93 '' 65.62 '' 52.49 '' 39.37 '' 
3.20 m  2.22 m  1.78 m  1.33 m  1.90 m  1.52 m  1.14 m 
10.50 ' 87.49 '' 69.99 '' 52.49 '' 74.99 '' 59.99 '' 44.99 '' 
3.60 m  2.50 m  2.00 m  1.50 m  2.14 m  1.71 m  1.29 m 
11.81 ' 98.43 '' 78.74 '' 59.06 '' 84.36 '' 67.49 '' 50.62 '' 
4.00 m  2.78 m  2.22 m  1.67 m  2.38 m  1.90 m  1.43 m 
13.12 ' 109.36 '' 87.49 '' 65.62 '' 93.74 '' 74.99 '' 56.24 '' 
4.40 m  3.06 m  2.44 m  1.83 m  2.62 m  2.10 m  1.57 m 
14.43 ' 120.30 '' 96.24 '' 72.18 '' 103.11 '' 82.49 '' 61.87 '' 
4.80 m  3.33 m  2.67 m  2.00 m  2.86 m  2.29 m  1.71 m 
15.74 ' 131.23 '' 104.99 '' 78.74 '' 112.49 '' 89.99 '' 67.49 '' 
5.20 m  3.61 m  2.89 m  2.17 m  3.10 m  2.48 m  1.86 m 
17.06 ' 142.17 '' 113.74 '' 85.30 '' 121.86 '' 97.49 '' 73.12 '' 
5.60 m  3.89 m  3.11 m  2.33 m  3.33 m  2.67 m  2.00 m 
18.37 ' 153.11 '' 122.48 '' 91.86 '' 131.23 '' 104.99 '' 78.74 '' 
7.00 m  4.86 m  3.89 m  2.92 m  4.17 m  3.33 m  2.50 m 
22.96 ' 191.38 '' 153.11 '' 114.83 '' 164.04 '' 131.23 '' 98.43 '' 
10.00 m  6.94 m  5.56 m  4.17 m  5.95 m  4.76 m  3.57 m 
32.80 ' 273.40 '' 218.72 '' 164.04 '' 234.35 '' 187.48 '' 140.61 '' 
Shaded rows are equivalent measurement in feet and inches