Philips 46pfl9704 User Manual

6.2      TV  and  remote  control1/2The TV does not switch on
• Verify the power cable connection.
• Verify that the batteries of the remote control are not
empty or weak. Verify their + / - orientation.
• Unplug the power cable, wait for a minute and plug it
back in. Try switching it on again.
• You can use the buttons on the TV to switch the TV on.
The TV does not respond to the remote control
• Verify that the batteries of the remote control are not
empty or weak. Verify their + / - orientation.
•...

6.2      TV  and  remote  control2/2The TV switches off and the red light blinks
• Unplug the power cable, wait a minute and plug it back
in. Verify if there is enough space for ventilation. Wait until
the TV has cooled down.
If the TV does not restart from standby and the blinking
occurs again, call Consumer Care.
You forgot your code to unlock Child lock
• Read Timers and locks > Child lock.
 

6.3   TV channelsSome TV channels are gone
• Verify if the correct list for the Channel overview is
selected. Read Use your TV > Menus > Channel overview.
• A channel could be hidden in the Channel overview. Read
Use your TV > Menus > Channel overview.
No digital channels found during installation
• Verify if the TV supports DVB-T or DVB-C in your country.
Check the 'Digital TV Country Compatibility' sticker on the
back of the TV.
 

6.4      Picture1/3LightGuide is on but there is no picture
• Verify if the antenna is connected properly.
• Verify if the correct device is selected.
The sound is on, but there is no picture
• Verify the contrast or brightness setting in the menu.
The TV picture is poor
• Verify if the antenna is connected properly.
• Non-earthed audio devices, neon lights, high buildings
or mountains can influence the picture quality. Try to
improve the picture by changing the position of the
antenna or placing devices...

6.4      Picture2/3The picture has poor colour
• Verify the colour settings in the Picture menu. Select any
of the Smart settings in the Setup menu.
• Verify the connections and cables of the connected
devices.
Picture delay when a game console is connected
• To prevent picture delay, set the TV to game mode. Select
Game in the Smart settings in the Setup menu.
The TV does not remember my settings when I switch it
back on
• Check whether the TV is set to Home in the Home menu >
Setup > Installation >...

6.4      Picture3/3The picture position on screen is not correct
• Some picture signals from some devices do not fit the
screen properly. You can move the picture with the cursor
keys on the remote control. Check the signal output of the
device.
 

6.5   SoundThere is a picture but no sound
• Verify the volume is not set to 0.
• Verify the sound has not been muted with m.
• Verify that all cables are connected properly.
• If no sound signal is detected, the TV automatically
switches off the sound. This is proper operation and is not
a malfunction.
The sound is poor
• Verify that the sound is set to Stereo.
• Select any of the Smart settings in h > Setup > Smart
settings.
The sound comes from one speaker only
• Verify that the Balance is not set to...

6.6      Devices1/2HDMI connections
• The HDMI-HDCP procedure might take a few seconds
before the TV shows the picture from a device.
• If the TV does not recognise the device and the screen
shows no picture, try switching from one device to another
and back again to restart the HDCP procedure.
• If sound interruptions occur persistently, see the user
manual of the device to verify the output settings. If that
does not help, connect an additional audio cable.
• If a DVI to HDMI adaptor is used, verify...

6.6      Devices2/2• Make sure that the System audio control in your HDMI-
CEC audio devices is properly set up. Read the user manual
that comes with your audio device.
EasyLink Remote control
• Some devices have identical functionality but do not
support the specific remote control commands. Read
Connections > EasyLink HDMI-CEC > EasyLink RC.
The PC display on my TV is not stable or is not
synchronised (with TV as PC monitor)
• Set the refresh rate of your PC to 60Hz.
• Verify that the correct...

6.7   MultimediaUSB device content is not shown
• Set your device (camera) to ‘Mass Storage Class’
compliant.
• The USB device may need specific driver software.
Unfortunately, this software cannot be downloaded to your
TV.
• Not all audio and picture files are supported. Read
Technical data.
USB device content does not play back smoothly
• The transfer performance of the USB device limits the
transfer rate.
PC files are not shown in the Browse PC network menu
• Verify that files have been added in the...