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Philips 300wn5vb User Manual

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Page 61

FAQs (Frequently Asked Questions)
displays it. Since the refraction ratio of inlet light on liquid crystal\
 varies with the inlet angle 
of the light, the viewing angle of a TFT is much narrower than that of a\
 CDT. Usually, the 
viewing angle refers to the point where the contrast ratio is 10. Many w\
ays to widen the 
viewing angle are currently being developed and the most common approach\
 is to use a 
wide viewing angle film, which widens the viewing angle by varying the r\
efraction ratio. IPS...

Page 62

FAQs (Frequently Asked Questions)
Q: Does the product conform to general safety standards?
A: Yes. Philips LCD monitors conform to the guidelines of MPR-II standards\
 for the control 
of radiation, electromagnetic waves, energy reduction, electrical safety\
 in the work 
environment and recyclability. The specification page provides detailed \
data on safety 
standards.
More information is provided in the Regulatory Information section.
 
 
RETURN TO TOP OF THE PAGE...

Page 63

Troubleshooting
Troubleshooting
Safety and Troubleshooting • FAQs • Common Problems • TV and Audio Problems • Video 
Problems • Remote Control Problems • Product Specific Problems • OSD Warning Message 
• Self-Test Feature Check (STFC) • Regulatory Information • Other Related Information
This page deals with problems that can be corrected by the user. If the \
problem still persists after 
you have tried these solutions, contact your nearest Philips dealer.
Common Problems 
SymptomsHaving this...

Page 64

Troubleshooting
Shaky/Jittery VideoWavy picture or 
fine movementl     Auto adjust image through Menu -> Image 
Setting -> Auto Adjust
l     Adjust Phase and Clock controls via OSD 
l     Perform the LCD Monitor TV factory reset (via 
Menu -> Factory Reset -> All Settings) 
l     Check environmental factors 
l     Relocate and test in other room
Missing Pixels LCD screen has 
spots
l     Cycle power on-off 
l     These are pixels that are permanently off and 
is a natural defect that occurs in LCD...

Page 65

Troubleshooting
Horizontal/Vertical 
LinesScreen has one or 
more linesl     Perform the LCD Monitor TV reset 
l     Auto adjust image through Menu -> Image 
Setting -> Auto Adjust
l     Adjust Phase and Clock controls via OSD 
l     Perform the LCD Monitor TV self-test feature 
check and determine if these lines are also in 
self-test mode 
l     Check for bent or broken pins in the video 
cable connector
Note: When operating in DVI mode, the 
Pixel Clock and Phase adjustments are 
not available.
Sync...

Page 66

Troubleshooting
TV and Audio Problems
Poor TV signal 
receptionAbnormal picture 
seen from the 
screen
l     The proximity of mountains or high buildings 
may be responsible for ghost pictures, 
echoing or shadows. In this case, try manually 
adjusting your pictures: see fine tuning or 
adjust the direction of the outside aerial. 
For Asia users in non-NTSC area: Does your 
antenna enable you to receive broadcasts in 
this frequency range (UHF or VHF band)? In 
the event of difficult reception (snowy...

Page 67

Troubleshooting
No VideoNo signal indicator 
is displayed.
l     Check Video Input Selection
m     Composite: Yellow colored RCA jack
m     S-Video: Typically a round 4 pin jack
m     Component: Typically 3 RCA jacks of 
Green, Red and Blue. 
l     Make sure you did not plug the video cable to 
video output port behind the LCD monitor TV.
Low Quality DVD 
playback Picture not crisp 
and some color 
distortion
l     Check DVD connection
m     Composite gives good picture
m     S-Video gives better...

Page 68

Troubleshooting
Cannot adjust the 
LCD Monitor TV with 
the buttons at the 
side of the unitOSD does not 
appear on the 
screenl     Turn the LCD Monitor TV off and unplug the 
power cord and then plug back and power on.
For further assistance, refer to the Consumer Information Centers list and contact your local 
Philips distributor. RETURN TO TOP OF THE PAGE
OSD Warning Messages
A warning message may appear on the screen indicating the LCD Monitor TV\
 current status.
When user sees this warning...

Page 69

Troubleshooting
This message means that there is no video input 
signal.
The LCD Monitor TV is in a power saving mode 
(in PC mode). 
The main OSD menu is unlocked.
The main OSD menu is locked.
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Self-Test Feature Check (STFC)
Your the LCD Monitor TV when used as a computer display through DVI and/\
or VGA connection 
provides a self-test feature that allows you to check whether your the L\
CD Monitor TV is functioning 
properly. If your the LCD Monitor TV and computer are...

Page 70

Troubleshooting
The floating Philips - self-test Feature Check dialog box should appea\
r on-screen (against a black 
background) if the LCD Monitor TV cannot sense a video signal and is wo\
rking correctly. While in 
self-test mode, the power LED remains green and the self-test pattern wi\
ll scroll through the screen 
continually. 
This box also appears during normal system operation if the video cable \
becomes disconnected or 
damaged. 
4.  Turn off your the LCD Monitor TV and reconnect the video...
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