Philips 243e2sb User Manual

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6  Customer care and warranty
Customer Care & Warranty
PLEASE SELECT YOUR COUNTRY/AREA 
TO REVIEW DETAILS OF YOUR WARRANTY 
COVERAGE
WESTERN EUROPE  
Austria / Belgium / Denmark / France / Germany 
/ Greece / Finland / Ireland / Italy / Luxembourg / 
the Netherlands / Norway / Por tugal / Sweden / 
Switzerland / Spain / United Kingdom / Poland
EASTERN EUROPE  
Czech Republic / Hungar y / Russia / Slovakia / 
Slovenia / Turkey
LATIN AMERICA
Argentina / Brasil
NORTH AMERICA 
Canada / USA
PACIFIC...

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What is excluded?
The Philips F1rst Choice Warranty applies 
provided the product is handled properly for its 
intended use, in accordance with its operating 
instructions and upon presentation of the 
original invoice or cash receipt, indicating the 
date of purchase, dealers name and model and 
production number of the product.
The Philips F1rst Choice Warranty may not apply 
if:
 The documents have been altered in any way 
 •
or made illegible; 
 The model or production number on the 
 •
product...

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F1rst Choice Contact Information
Countr y
Code Telephone number Tariff
Austria +43 0810 000206
€0.07
Belgium +32 078 250851
€0.06
Denmark +45 3525 8761 Local call tariff
Finland +358 840 320 041
€0.08
Luxembourg +352 26 84 30 00 Local call tariff
The Netherlands +31 0900 0400 063 €0.10
Norway +47 2270 8250 Local call tariff
Poland +48 0223491505 Local call tariff
Por tugal +351 2 1359 1440 Local call tariff
Spain +34 902 888 785
€0.10
Sweden +46 08 632 0016 Local call tariff
Switzerland +41 02 2310...

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Your Guarantee in Central and Eastern Europe
Dear Customer, 
Thank you for purchasing this Philips product, 
which has been designed and manufactured to 
the highest quality standards. If, unfor tunately, 
something should go wrong with this product 
Philips guarantees free of charge labor and 
replacement par ts during a period of 24 months 
from date of purchase. 
What is covered?
This Philips Guarantee in Central and Eastern 
Europe applies within Czech Republic, Hungar y, 
Slovakia, Slovenia,...

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Consumer Information Centers
Argentina / Australia / Brasil / Canada / 
New Zealand / Belarus / Bulgaria / Croatia / 
Czech Republic / Estonia / United Arab Emirates / 
Hong Kong / Hungar y / India / Indonesia / 
Israel / Latvia / Lithuania / Malaysia / 
Middle East + Nor th Africa / New Zealand / 
Pakistan / Romania / Russia / 
Serbia & Montenegro / Singapore / Slovakia / 
Slovenia / South Africa / South Korea / Taiwan / 
Philippines / Thailand / Turkey / Ukraine / 
Vietnam
Eastern Europe
BELARUS...

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ROMANIA
Blue Ridge Intl Computers SRL
115, Mihai Eminescu St., Sector 2
RO - 020074 Bucharest
Tel: +40 21 2101969
SERBIA & MONTENEGRO
Kim Tec  d.o.o.
Viline vode bb, Slobodna zona 
Beograd L12/3
11000 Belgrade
Serbia 
Tel. +381 11 20 70 684
SLOVAKIA
General Consumer Information Center 
0800004551
Datalan Ser visne Stredisko
Puchovska 8
SK - 831 06 Bratislava 
Tel: +421 2 49207155
Email: ser [email protected]
SLOVENIA
PC HAND 
Brezovce 10 
SI - 1236 Trzin 
Tel: +386 1 530 08 24
Email: ser [email protected]...

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NEW ZEALAND
Company:  Visual Group Ltd. 
Address:  28 Walls Rd Penrose Auckland
Phone:  0800 657447
Fax:  09 5809607
E-mail:  [email protected]
Ser vice  Hours: Mon.~Fri. 8:30am~5:30pm
Asia
HONG KONG/Macau
Company Name: PHK Ser vice Limited
Address: Flat A, 10/F., Pak Sun Building, 103 - 107 
Wo Yi Hop Road, Kwai Chung, New Territories, 
Hong Kong
Tel.: (852) 2610-6908 / (852) 2610-6929 for Hong 
Kong and (853) 2856-2277 for Macau
Fax: (852) 2485 3574 for Hong Kong and (853) 
2856 1498...

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Singapore
 
Company: Philips Electronics Singapore Pte Ltd 
(Philips Consumer Care Center)
Address: 620A Lorong 1 Toa Payoh, TP4 Building 
Level 1, Singapore 319762
Tel: (65) 6882 3999
Fax: (65) 62508037
E-mail: [email protected]
Ser vice hours: Mon.~Fri. 9:00am~6:00pm; Sat. 
9:00am~1:00pm
Taiwan
Company: FETEC .CO 
Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing 
Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800 
Consumer Care: 0800-231-099 
Tel: (03)2120336 
Fax: (03)3129184 
E-mail:...

37Your Philips F1rst Choice Warranty(USA)
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and 
manufactured to high standards and 
deliver high-quality performance, ease 
of use and ease of installation. Should 
you encounter any difficulties while 
installing or using this product, please contact 
Philips directly to benefit from your Philips F1rst 
Choice Warranty. This two-year ser vice warranty 
entitles you to a swap model on-site within 48 
hours of your call being...

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WHO IS COVERED?
You must have proof of purchase to receive 
warranty ser vice. A sales receipt or other 
document showing that you purchased the 
product is considered proof of purchase. Attach it 
to this owners manual and keep both nearby. 
WHAT IS COVERED?
Warranty coverage begins the day you buy your 
product. For two years thereafter, all par ts will be 
repaired or replaced, and labor is free. After two 
years from the day of purchase, you pay for the 
replacement or repair of all par ts, and...