Philips 235b2c User Manual

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Contact the Philips Customer Care Center phone 
number listed below for product assistance and 
procedures for ser vicing: 
Philips Customer Care Center 
(877) 835-1838 or (919) 573-7855
(In U.S.A., Puer to Rico and U.S. Virgin Islands, all 
implied warranties, including implied warranties 
of merchantability and fitness for a par ticular 
purpose, are limited in duration to the duration 
of this express warranty. But, because some states 
do not allow limitations on how long an implied 
warranty may...

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Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product 
which has been designed and manufactured to the 
highest quality standards. 
If, unfor tunately, something should go wrong with 
this product Philips guarantees free of charge labor 
and replacement par ts irrespective of the countr y 
where it is repaired during a period of 12 months 
from date of purchase. This international Philips 
guarantee complements the existing national 
guarantee obligations to you of...

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7.1 Troubleshooting
This page deals with problems that can be 
corrected by a user. If the problem still persists 
after you have tried these solutions, contact Philips 
customer ser vice representative.
 Common Problems
No Picture (Power LED not lit)   Make sure the power cord is plugged into the 
 •
power outlet and into the back of the monitor. 
  First, ensure that the power button on the 
 •
front of the monitor is in the OFF position, 
then press it to the ON position.
No Picture (Power LED is...

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Horizontal flicker appears 
Adjust the image using the “Auto” function in 
 •
OSD Main Controls. 
  Eliminate the ver tical bars using the Phase/
 •
Clock of Setup in OSD Main Controls. It is 
valid only in VGA mode.
Image appears blurred, indistinct or too dark   Adjust the contrast and brightness on 
 •
On-Screen Display.
An after-image, burn-in or ghost image 
remains after the power has been turned off.   Uninterrupted display of still or static images 
 •
over an extended period may cause  burn...

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7.2  SmartControl Premium FAQs
Q1.    
I change the monitor on a PC to a different 
one and the SmartControl Premium 
becomes un-usable,  what do I do?
Ans.:   Restar t your PC and see if Smar tControl 
Premium can work. Otherwise, you will 
need to remove and re-install Smar tControl 
Premium to ensure proper driver is installed.
Q2.     The SmartControl Premium functions 
worked well before, but it does not work 
anymore, what can I do?
Ans.:   If the following actions were executed, the 
monitor...

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Q5.    
I forgot my PIN for Theft Deterrence 
Function. What can I do?
Ans.:   Philips Ser vice center has a right to ask for 
legitimate identification and authorization, in 
order to establish ownership of the monitor.
Please note that the anti-theft deterrence 
function is provided as a convenient free 
option.  Managing PIN numbers is the sole 
responsibility of the individual user or the 
organization who sets it.   
In case the PIN number is forgotten,  
Philips ser vice center can re-set it for...

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7.3 General FAQs
Q1:  When I install my monitor what should I 
do if the screen shows Cannot display this 
video mode?
Ans.:  Recommended resolution for Philips 23: 
1920x1080 @60Hz.
  Unplug all cables, then connect your PC to the 
 •
monitor that you used previously. 
  In the Windows Star t Menu, select Settings/
 •
Control Panel. In the Control Panel 
Window, select the Display icon. Inside the 
DisplayControl Panel, select the Settings tab. 
Under the setting tab, in box labeled desktop 
area,...

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Q7:   How should I clean the monitor surface?
Ans.:  
For normal cleaning, use a clean, soft cloth. 
For extensive cleaning, please use isopropyl 
alcohol. Do not use other solvents such as 
ethyl alcohol, ethanol, acetone, hexane, etc. 
Q8:     Can I change the color setting of my 
monitor?
Ans.:   Yes, you can change your color setting 
through OSD control as the following 
procedures,
  Press OK to show the OSD (On Screen 
 •
Display) menu
  Press Down Arrow to select the option 
 •
Color then...

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Q13:   What is Image Sticking, or Image Burn-in, 
or After Image, or Ghost Image in monitor 
panels?  
Ans.:   Uninterrupted display of still or static images 
over an extended period may cause burn 
in, also known as after-imaging or ghost 
imaging, on your screen. Burn-in, after-
imaging, or ghost imaging is a well-known 
phenomenon in monitor panel technology. In 
most cases, the burned in or atter-imaging 
or ghost imaging will disappear gradually 
over a period of time after the power has 
been...

2010 © Koninklijke Philips Electronics N.V.  All rights reser ved. 
Philips and the Philips Shield Emblem are registered trade marks of 
Koninklijke Philips Electronics N.V. and are used under license from 
Koninklijke Philips Electronics N.V.
Specifications are subject to change without notice.
Version: 235B2/235BL2  v1.0