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Philips 221v2sb User Manual

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    F1rst Choice Contact Information
    Countr yCodeTelephone numberTariff
    Austria+430810 000206€0.07
    Belgium+32078 250851€0.06
    Denmark+453525 8761Local call tariff
    Finland+358840 320 041€0.08
    Luxembourg+35226 84 30 00Local call tariff
    The Netherlands+310900 0400 063€0.10
    Norway+472270 8250Local call tariff
    Poland+480223491505Local call tariff
    Por tugal+3512 1359 1440Local call tariff
    Spain+34902 888 785€0.10
    Sweden+4608 632 0016Local call tariff
    Switzerland+4102 2310 2116Local call tariff
    United Kingdom+440207 949 0069Local call tariff
     
    						
    							30
    Your Guarantee in Central and Eastern Europe
    Dear Customer, 
    Thank you for purchasing this Philips product, 
    which has been designed and manufactured to 
    the highest quality standards. If, unfor tunately, 
    something should go wrong with this product 
    Philips guarantees free of charge labor and 
    replacement par ts during a period of 36 months 
    from date of purchase. 
    What is covered?
    This Philips Guarantee in Central and Eastern 
    Europe applies within Czech Republic, Hungar y, 
    Slovakia, Slovenia, Russia and Turkey and only 
    for monitors originally designed, manufactured, 
    approved and/or authorized for usage within these 
    countries. 
    Warranty coverage begins as from the day you 
    buy your monitor. For 3 years thereafter, your 
    monitor will be ser viced in case of defects 
    provided for under the warranty coverage.
    What is excluded? 
    The Philips guarantee applies provided the 
    product is handled properly for its intended use, 
    in accordance with its operating instructions and 
    upon presentation of the original invoice or cash 
    receipt, indicating the date of purchase, dealer's 
    name and model and production number of the 
    product. 
    The Philips guarantee may not apply if:
    •	 the	documents	have	been	altered	in	any	way		
     or made illegible; 
    •	 the	model	or	production	number	on	the		
     product has been altered, deleted, removed  
     or made illegible; 
    •	 repairs	or	product	modifications	and		
     lterations have been executed by    
     unauthorized ser vice organizations or  
     persons; 
    •	 damage	is	caused	by	accidents	including	but		
     not limited to lightning, water or fire, misuse  
     or neglect. 
    •	 Reception	problems	caused	by	signal		
     conditions or cable or antenna systems  
     outside the unit; 
    •	 Defects	caused 	by	abuse	or	misuse	of	the		
     monitor ; 
    •	 Product	requires	modification	or 	adaptation		
     to enable it to comply with local or national  
     technical standards, which apply in countries 
     for which the product was not originally  
     designed, manufactured, approved and/or  
     authorized. Therefore always check whether  
     a product can be used in a specific countr y.
    Please note that the product is not defective under 
    this guarantee in the case where modifications 
    become necessar y in order for the product to 
    comply with local or national technical standards 
    which apply in countries for which the product 
    was not originally designed and/or manufactured. 
    Therefore always check whether a product can be 
    used in a specific countr y.
    Just a click away
    In case of any problems, we advise you to read 
    the operating instructions carefully or go to the 
    www.philips.com/suppor t website for additional 
    suppor t. 
    Just a phone call away 
    In order to avoid unnecessar y inconvenience, 
    we advise you to read the operating instructions 
    carefully before contacting our dealers or 
    Information Centers 
    In case your Philips product is not working 
    correctly or is defective, please contact your 
    Philips dealer or directly the Philips Ser vice and 
    Consumer Information Centers
    Website: http://www.philips.com/suppor t
     
    						
    							31
    Consumer Information Centers
    Argentina / Australia / Brasil / Canada / 
    New Zealand / Belarus / Bulgaria / Croatia / 
    Czech Republic / Estonia / United Arab Emirates / 
    Hong Kong / Hungar y / India / Indonesia / 
    Israel / Latvia / Lithuania / Malaysia / 
    Middle East + Nor th Africa / New Zealand / 
    Pakistan / Romania / Russia / 
    Serbia & Montenegro / Singapore / Slovakia / 
    Slovenia / South Africa / South Korea / Taiwan / 
    Philippines / Thailand / Turkey / Ukraine / 
    Vietnam
    Eastern Europe
    BELARUS Technic al Center of JV IBA 
    M. Bogdanovich str. 155 
    BY - 220040 Minsk 
    Tel: +375 17 217 33 86
    BELARUS 
    Ser vice.BY
    Petrus Brovky st. 19 – 101-B
    220072, Minsk
    Belarus
    BULGARIA
    LAN Ser vice
    140, Mimi Balkanska Str.
    Office center Translog
    1540 Sofia, Bulgaria
    Tel: +359 2 960 2360
    www.lan-ser vice.bg
    CZECH REPUBLIC
    General Consumer Information Center 
    800 142100
    Xpectrum
    Lu.ná 591/4
    CZ - 160 00 Praha 6 Tel: 800 100 697 or 220 121 
    435
    Email:[email protected]
    www.xpectrum.cz
    CROATIA
    Renoprom d.o.o.
    Ljubljanska 4,
    Sv. Nedjelja,10431
    Croatia 
    Tel: +385 1 333 0974
    ESTONIA
    FUJITSU SERVICES OU
    Akadeemia tee 21G
    EE-12618 Tallinn
    Tel: +372 6519900
    www.ee.invia.fujitsu.com
    HUNGARY 
    Serware Szer viz
    Vizimolnár u. 2-4
    HU - 1031 Budapest 
    Tel: +36 1 2426331
    Email: [email protected]
    www.serware.hu
    HUNGARY 
    Profi Ser vice Center Ltd.
    123 Kulso-Vaci Street,
    H-1044 Budapest ( Europe Center )
    Hungar y
    Tel: +36 1 814 8080 
    [email protected]
    LATVIA
    Ser viceNet LV
    Jelgavas iela 36
    LV - 1055 Riga,
    Tel: +371 7460399
    Email: ser viss@ser vicenet.lv
    LITHUANIA
    Ser viceNet LT
    Gaiziunu G. 3
    LT - 3009 KAUNAS
    Tel: +370 7400088
    Email: ser visas@ser vicenet.lt
    www.ser vicenet.lt  
     
    						
    							32
    ROMANIA
    Blue Ridge Int'l Computers SRL
    115, Mihai Eminescu St., Sector 2
    RO - 020074 Bucharest
    Tel: +40 21 2101969
    SERBIA & MONTENEGRO
    Kim Tec d.o.o.
    Viline vode bb, Slobodna zona 
    Beograd L12/3
    11000 Belgrade
    Serbia 
    Tel. +381 11 20 70 684
    SLOVAKIA
    General Consumer Information Center 
    0800004551
    Datalan Ser visne Stredisko
    Puchovska 8
    SK - 831 06 Bratislava 
    Tel: +421 2 49207155
    Email: ser [email protected]
    SLOVENIA
    PC HAND 
    Brezovce 10 
    SI - 1236 Trzin 
    Tel: +386 1 530 08 24
    Email: ser [email protected]
    RUSSIA
    CPS
    18, Shelepihinskaya nab. 
    123290 Moscow 
    Russia 
    Tel. +7(495)797 3434
    Profservice: 
    14A -3, 2Karacharovskaya str, 
    109202, Moscow , 
    Russia 
    Tel. +7(095)170-5401
    TURKEY
    Türk Philips Ticaret A.S.
    Yukari Dudullu Org.San.Bolgesi
    2.Cadde No:22 
    34776-Umraniye/Istanbul
    Tel: (0800)-261 33 02
    UKRAINE
    Comel
    Shevchenko street 32
    UA - 49030 Dnepropetrovsk
    Tel: +380 562320045
    www.csp-comel.com LLC Topaz Company 
    Topaz-Ser vice Company, 
    Mishina str. 3, 
    Kiev 
    Ukraine-03151
    Tel: +38 044 245 73 31
    Latin America
    ARGENTINA
    Azopardo 1480.
    (C1107ADZ) Cdad. de Buenos Aires
    Tel: 0800 3330 856
    Email: CIC [email protected]
    BRASIL
    Alameda Raja Gabaglia, 188 - 10°Andar - V. 
    Olímpia - S. Paulo/SP - CEP 04551-090 - 
    Brasil
    Tel: 0800-7254101 
    Email: CIC [email protected]
    Pacific
    AUSTRALIA
    Company:  AGOS NETWORK PTY LTD
    Address:  4/5 Dursley Road, Yenorra, NSW 2161, 
    Australia
     Tel:  1300 360 386
     Fax:  +61-2-80808147
     Email:  [email protected]
     Ser vice  hours: Mon.~Fri. 8:00am-7:30pm
     
    						
    							33
    NEW ZEALAND
    Company:  Visual Group Ltd. 
    Address:  28 Walls Rd Penrose Auckland
    Phone:  0800 657447
    Fax:  09 5809607
    E-mail:  [email protected]
    Ser vice  Hours: Mon.~Fri. 8:30am~5:30pm
    Asia
    HONG KONG/Macau
    Company Name: PHK Ser vice Limited
    Address: Flat A, 10/F., Pak Sun Building, 103 - 107 
    Wo Yi Hop Road, Kwai Chung, New Territories, 
    Hong Kong
    Tel.: (852) 2610-6908 / (852) 2610-6929 for Hong 
    Kong and (853) 2856-2277 for Macau
    Fax: (852) 2485 3574 for Hong Kong and (853) 
    2856 1498 for Macau
    E-mail: enquir y@phkser vice.com.hk
    Ser vice Hours: Mon.~Sat. 09:00am~06:00pm
    India
    Company: REDINGTON INDIA LTD
    Address: SPL Guindy House, 95 Mount Road, 
    Chennai 600032, India
    Tel: +9144-42243352/353
    E-mail: [email protected]
    Ser vice hours: Mon.~Fri. 9:00AM~5:30PM; Sat. 
    9:00AM~1:00PM
    Indonesia    
    Company Name: PT. Gadingsari elektronika Prima
    Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F, 
    Pondok Pinang. Jakar ta 
    Tel: 021-750909053, 021-750909056 
    Fax: 021-7510982 
    E-mail: [email protected] 
    Ser vice hours: Mon.~Fri. 8:30am~4:30pm; 
    Sat. 8:30am~2:00pm
    Additional service points: 
    1.  Philips Building Jl. Buncit Raya Kav 99. Jakar ta  
      Selatan. 
     Phone: 021-7940040, ext 1722/1724,  
     98249295, 70980942 
    2.  Jl. Tanah Abang 1 no 12S. Jakar ta Pusat. 
      Phone: 021-3455150, 34835453 
    3.  Rukan City Home no H31, Gading Square.  
      Jl. Bulevar Barat. Kelapa Gading. Jakar ta  
     Utara.  
     Phone: 021-45870601, 98131424
    South  Korea 
    Company: PCS One Korea Ltd. 
    Address: 112-2, Banpo-dong, Seocho-ku, Seoul, 
    137-040, Korea 
    Call Center Tel: 080-600-6600 
    Tel: 82 2 591 1528 
    Fax: 82 2 595 9688 
    E-mail: [email protected] 
    Ser vice hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat. 
    9:00AM~1:00PM
    Malaysia
    Company: After Market Solutions (CE) Sdn Bhd 
    Address: Lot 6. Jalan 225/51A, 46100 Petaling Jaya, 
    Selangor DE, Malaysia. 
    Phone: 603 7953 3370 
    Philips Info Line: 1-800-880-180 
    Fax: 603 7953 3338 
    E-mail: [email protected] 
    Ser vice Hours: Mon.~Fri. 8:15am~5:15pm; Sat. 
    9:00am~1:00pm
    Pakistan     
    Philips Consumer Ser vice
    Address: Mubarak manzil, 39, Garden Road, Saddar, 
    Karachi-74400
    Tel: (9221) 2737411-16
    Fax: (9221) 2721167
    E-mail: [email protected]
    Website: www.philips.com.p
     
    						
    							34
    Singapore 
    Company: Philips Electronics Singapore Pte Ltd 
    (Philips Consumer Care Center)
    Address: 620A Lorong 1 Toa Payoh, TP4 Building 
    Level 1, Singapore 319762
    Tel: (65) 6882 3999
    Fax: (65) 62508037
    E-mail: [email protected]
    Ser vice hours: Mon.~Fri. 9:00am~6:00pm; Sat. 
    9:00am~1:00pm
    Taiwan
    Company: FETEC .CO 
    Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing 
    Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800 
    Consumer Care: 0800-231-099 
    Tel: (03)2120336 
    Fax: (03)3129184 
    E-mail: [email protected] 
    Ser vice hours: Mon.~Fri. 8:30am~7:00pm
    Thailand 
    Company: Axis Computer System Co., Ltd.
    Address: 1421 Soi Lardprao 94, Srivara Town In 
    Town Soi 3 Road, Wangthonglang, Bangkok 10310 
    Thailand
    Tel: (662) 934-5498
    Fax: (662) 934-5499 
    E-mail: [email protected]
    Ser vice Hours: Mon.~Fri. 08:30am~05:30pm
    Glee Electronics Inc
    Contact nos. (632) 636-3636 / 7064028 to 29
    Fax no. (632) 7064026 
    Receiving Centers
    NEO CARE - Megamall
    4th Level Cyberzone, Building B,
    SM Megamall, Mandaluyong City
    NEO CARE - SM North EDSA
    4th Level Cyberzone, Annex Bldg.
    SM City Nor th EDSA, Quezon City
    441-1610
    MDR Microware Sales Inc.
    Cebu Branch
    N. Escario corner Clavano St., Cebu City Phils.
    # 255-4415/ 255-3242/253-9361/4124864 to 67
    Sun # 0922-8210045 to 46
    Davao Office:
    C . Arellano St., Davao City 8000
    082- 225-3021/225-3022
    Sun# 0922-8210015  
    CDO Office:
    1445 Corrales Ext.,CDO City
    088-856-8540/856-8541
    Sun # 0922-8210080
    Iloilo Office:
    C . Lim Comp., Gomez St., Iloilo City
    # 033 338-4159/ 033 508-3741
    Sun # 0922-8808850 
    Africa
    SOUTH AFRICA
    Company name: Sylvara Technologies Pty Ltd
    Address: Ho Address Palm Springs Centre 
    Christoffel Road Van Riebeeck Park Kempton Park, 
    South Africa
    Tel: +27878084456 
    Fax: +2711 391 1060
    E-mail: customercare@philipssuppor t.co.za      
    Ser vice hours: Mon.~ Fri. 08:00am~05:00pm
    Middle East
    Middle East + North Africa
    Company: AL SHAHD COMPUTER L.L.C 
    Address: P.O.BOX: 29024, DUBAI, UNITED ARAB 
    EMIRATES 
    TEL: 00971 4 2276525 
    FAX: 00971 4 2276242 
    E-mail: [email protected] 
    Ser vice hours: Sat.~Thur. 9:00am~1:00pm & 
    4:00pm- 8:00pm
     
    						
    							35
    Your Philips F1rst Choice Warranty(USA)
    Thank you for purchasing this Philips monitor.
    All Philips monitors are designed and 
    manufactured to high standards and 
    deliver high-quality performance, ease 
    of use and ease of installation. Should 
    you encounter any difficulties while 
    installing or using this product, please contact 
    Philips directly to benefit from your Philips F1rst 
    Choice Warranty. This three-year ser vice warranty 
    entitles you to a swap model on-site within 48 
    hours of your call being received within the first 
    year of purchase. If you have any problems with 
    your monitor within the second or third year of 
    purchase, we will repair it after it has been sent 
    to the ser vice provider at your expense and 
    returned to you within five working days, free of 
    charge. 
    Israel
    Company: Eastronics LTD
    Address: 13 Rozanis St. P.O.B. 39300, Tel Aviv 
    61392 Israel
    Tel: 1-800-567000 call free in Israel; (972-50-
    8353722 after ser vice hours until 20:00)
    Fax: 972-3-6458759
    E-mail: [email protected]
    Ser vice hours: Sun.~Thurs. 08:00 - 18:00
    LIMITED WARRANTY (Computer Monitor)
    Click here to access the Warranty Registration 
    Card.
    Three Years Free Labor / Three Years Free Ser vice 
    on Par ts / One Year Exchange*
    *Product will be exchanged with a new or 
    renewed to original specifications unit within two 
    business days for the first year. This product must 
    be shipped in at your expense for ser vice during 
    years two and three.
     
    						
    							36
    WHO IS COVERED?
    You must have proof of purchase to receive 
    warranty ser vice. A sales receipt or other 
    document showing that you purchased the 
    product is considered proof of purchase. Attach it 
    to this owner's manual and keep both nearby. 
    WHAT IS COVERED?
    Warranty coverage begins the day you buy your 
    product. For three years thereafter, all par ts will be 
    repaired or replaced, and labor is free. After three 
    years from the day of purchase, you pay for the 
    replacement or repair of all par ts, and for all labor 
    charges.
    All par ts, including repaired and replaced par ts, 
    are covered only for the original warranty period. 
    When the warranty on the original product 
    expires, the warranty on all replaced and repaired 
    products and par ts also expires. 
    WHAT IS EXCLUDED?
    Your warranty does not cover : 
    labor charges for installation or setup of the 
    product, adjustment of customer controls on 
    the product, and installation or repair of antenna 
    systems outside of the product. 
    product repair and/or par t replacement because 
    of misuse, accident, unauthorized repair or other 
    cause not within the control of Philips Consumer 
    Electronics. 
    reception problems caused by signal conditions or 
    cable or antenna systems outside the unit. 
    a product that requires modification or adaptation 
    to enable it to operate in any countr y other 
    than the countr y for which it was designed, 
    manufactured, approved and/or authorized, or 
    repair of products damaged by these modifications.
    incidental or consequential damages resulting 
    from the product. (Some states do not allow the 
    exclusion of incidental or consequential damages, 
    so the above exclusion may not apply to you. 
    This includes, but is not limited to, prerecorded 
    material, whether copyrighted or not copyrighted.) 
    the model or production number on the product 
    has been altered, deleted, removed or made 
    illegible.  
    Where IS SERVICE AVAILABLE?
    Warranty ser vice is available in all countries 
    where the product is officially distributed by 
    Philips Consumer Electronics. In countries where 
    Philips Consumer Electronics does not distribute 
    the product, the local Philips ser vice organization 
    will attempt to provide ser vice (although there 
    may be a delay if the appropriate spare par ts and 
    technical manual(s) are not readily available). 
    Where CAN I GET MORE INFORMATION?
    For more information, contact the Philips 
    Customer Care Center by calling (877) 835-1838 
    (U.S.A. customers only) or (919) 573-7855. 
    Before Requesting Service...
    Please check your owner's manual before 
    requesting ser vice. Adjustments of the controls 
    discussed there may save you a ser vice call. 
    TO GET WARRANTY SERVICE IN U.S.A., 
    PUERTO RICO OR U.S. VIRGIN ISLANDS...
    Contact the Philips Customer Care Center phone 
    number listed below for product assistance and 
    procedures for ser vicing: 
    Philips Customer Care Center 
    (877) 835-1838 or (919) 573-7855
     
    						
    							37
    (In U.S.A., Puer to Rico and U.S. Virgin Islands, all 
    implied warranties, including implied warranties 
    of merchantability and fitness for a par ticular 
    purpose, are limited in duration to the duration 
    of this express warranty. But, because some states 
    do not allow limitations on how long an implied 
    warranty may last, this limitation may not apply to 
    you.)
    TO GET WARRANTY SERVICE IN CANADA...
    Please contact Philips at: 
    (800) 479-6696 
    Three years free par ts and three years free labor 
    will be provided at Philips Canada depot or any 
    one of its authorized ser vice centers. 
    (In Canada, this warranty is given in lieu of all other 
    warranties. No other warranties are expressed 
    or implied, including any implied warranties of 
    merchantability or fitness for a par ticular purpose. 
    Philips is not liable under any circumstances for any 
    direct, indirect, special, incidental or consequential 
    damages, howsoever incurred, even if notified of 
    the possibility of such damages.) 
    REMEMBER... Please record the model and serial 
    numbers found on the product below. 
    MODEL # ______________________________ 
    SERIAL # _______________________________
    This warranty gives you specific legal rights. You 
    may have other rights which var y from state/
    province to state/province.
    Before contacting Philips, please prepare the 
    following details so we can solve your problem 
    quickly. 
     . Philips type number
     . Philips serial number 
     . Purchase date (copy of purchase may be   required) 
     . PC environment Processor : o CUP and Graphic card name and driver  
        version 
     o Operating system 
     o Application being used
     . Other cards installed  Having the following information available  
     will also help speed up the process: 
     . Your proof of purchase indicating: date of   purchase, dealer name, model and product  
     serial number. 
     . The full address to which the swap model   should be delivered.
    Just a phone call away
    Philips’ customer help desks are located 
    worldwide. Within the U.S. you can contact Philips 
    customer care Monday-Friday from 8:00 AM-
    9:00 PM Eastern Time (ET) and on Saturdays from 
    10:00 AM-5:00 PM ET hrs by using one of the 
    contact phone numbers.
    For more information on this and more great 
    Philips products visit our website at:
    Website: http://www.philips.com
     
    						
    							38
    Your International Guarantee
    Dear Customer,
    Thank you for purchasing this Philips product 
    which has been designed and manufactured to the 
    highest quality standards. 
    If, unfor tunately, something should go wrong with 
    this product Philips guarantees free of charge labor 
    and replacement par ts irrespective of the countr y 
    where it is repaired during a period of 12 months 
    from date of purchase. This international Philips 
    guarantee complements the existing national 
    guarantee obligations to you of dealers and Philips 
    in the countr y of purchase and does not affect 
    your statutor y rights as a customer.
    The Philips guarantee applies provided the 
    product is handled properly for its intended use, 
    in accordance with its operating instructions and 
    upon presentation of the original invoice or cash 
    receipt, indicating the date of purchase, dealer's 
    name and model and production number of the 
    product.
    The Philips guarantee may not apply if:
    •	 the	documents	have	been	altered	in	any	way		
     or made illegible; 
    •	 the	model	or	production	number	on	the		
     product has been altered, deleted, removed  
     or made illegible; 
    •	 repairs	or	product	modifications	and		
     alterations have been executed by    
     unauthorized ser vice organizations or  
     persons; 
    •	 damage	is	caused	by	accidents	including	but		
     not limited to lightning, water or fire, misuse  
     or neglect. 
    Please note that the product is not defective under 
    this guarantee in the case where modifications 
    become necessar y in order for the product to 
    comply with local or national technical standards 
    which apply in countries for which the product 
    was not originally designed and/or manufactured. 
    Therefore always check whether a product can be 
    used in a specific countr y.
    In case your Philips product is not working 
    correctly or is defective, please contact your Philips 
    dealer. In the event you require ser vice whilst in 
    another countr y a dealer address can be given to 
    you by the Philips Consumer Help Desk in that 
    countr y, the telephone and fax number of which 
    can be found in the relevant par t of this booklet.
    In order to avoid unnecessar y inconvenience, 
    we advise you to read the operating instructions 
    carefully before contacting your dealer. If you have 
    questions which your dealer cannot answer or 
    any related question please contact the Philips 
    Consumer Information Centers or via:
    Website: http://www.philips.com
     
    						
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