Philips 202el2sb User Manual
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29 China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and LCD monitor which are produced and sold for China market have to meet China RoHS request. 环保使用期限 此标识指期限(十年),电子信息产品中含有的 有毒有害物质或元素在正常使用的条件下不 会发生外泄或突变, 电子信息产品用户使用该 电子信息产品不会对环境造成严重污染或对 其人身、 财产造成严重损害的期限． Ergonomie Hinweis (nur Deutschland) Der von uns geliefer te Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften. Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften über die Bauar t von Störstrahlern nach Anlage III ¤ 5 Abs. 4 der Röntgenverordnung erfüllt sind. Damit Ihr Monitor immer den in der Zulassung geforder ten Wer ten entspricht, ist darauf zu achten, daß 1. Reparaturen nur durch Fachpersonal durchgeführ t werden. 2. nur original-Ersatzteile verwendet werden. 3. bei Ersatz der Bildröhre nur eine bauar tgleiche eingebaut wird. Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu ger ingem Zeichenkontrast wären die Folge). Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger. ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.
30 6 Customer care and warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE Austria / Belgium / Denmark / France / Germany / Greece / Finland / Ireland / Italy / Luxembourg / the Netherlands / Norway / Por tugal / Sweden / Switzerland / Spain / United Kingdom / Poland EASTERN EUROPE Czech Republic / Hungar y / Russia / Slovakia / Slovenia / Turkey LATIN AMERICA Argentina / Brasil NORTH AMERICA Canada / USA PACIFIC Australia / New Zealand ASIA China / Hong Kong / India / Indonesia / Korea / Malaysia / Pakistan / Philippines / Singapore / Taiwan / Thailand / Vietnam AFRICA South Africa MIDDLE EAST United Arab Emirates What is covered? The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark, France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the Netherlands, Norway, Poland, Por tugal, Sweden, Switzerland, Spain and the United Kingdom and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries. Warranty coverage begins as from the day you buy your monitor. For two years thereafter, your monitor will be swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage. The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap monitor the warranty period remains equal to that of your original monitor, being 24 months as from the purchase date of your original monitor. Your Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This two-year ser vice warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being received.
31
What is excluded?
The Philips F1rst Choice Warranty applies
provided the product is handled properly for its
intended use, in accordance with its operating
instructions and upon presentation of the
original invoice or cash receipt, indicating the
date of purchase, dealer's name and model and
production number of the product.
The Philips F1rst Choice Warranty may not apply
if:
• The documents have been altered in any way
or made illegible;
• The model or production number on the
product has been altered, deleted, removed
or made illegible;
• Repairs or product modifications and
alterations have been executed by
unauthorized ser vice organizations or
persons;
• Damage is caused by accidents including but
not limited to lightning, water or fire, misuse
or neglect;
• Reception problems caused by signal
conditions or cable or antenna systems
outside the unit;
• Defects caused by abuse or misuse of the
monitor ;
• Product requires modification or adaptation
to enable it to comply with local or national
technical standards, which apply in countries
for which the product was not originally
designed, manufactured, approved and/or
authorized. Therefore always check whether
a product can be used in a specific countr y.
• Note that products that are not originally
designed, manufactured, approved and/or
authorized for usage within the Philips F1rst
Choice countries, do not apply to the Philips
F1rst Choice Warranty. In these cases the
Philips global warranty terms are valid.
Just a click away
In case of any problems, we advise you to read
the operating instructions carefully or go to the
www.philips.com/suppor t website for additional
suppor t.
Just a phone call away
In order to avoid unnecessar y inconvenience,
we advise you to read the operating instructions
carefully or go to the www.philips.com/suppor t
website for additional suppor t before contacting
the Philips helpdesk.
To solve your problem quickly, please prepare
the following details before contacting the Philips
helpdesk:
• Philips type number
• Philips serial number
• Purchase date (copy of purchase may be
required)
• PC environment Processor :
o CUP and Graphic card name and driver
version
o Operating system
o Application being used
• Other cards installed
Having the following information available will also
help speed up the process:
• Your proof of purchase indicating: date of
purchase, dealer name, model and product
serial number.
• The full address to which the faulty monitor
has to be collected and the swap model
should be delivered.
Philips' customer help desks are located
worldwide. Click here to access the F1rst Choice
Contact Information.
Or you can reach us via:
Website: http://www.philips.com/suppor t
32 F1rst Choice Contact Information Countr yCodeTelephone numberTariff Austria+430810 000206€0.07 Belgium+32078 250851€0.06 Denmark+453525 8761Local call tariff Finland+358840 320 041€0.08 Luxembourg+35226 84 30 00Local call tariff The Netherlands+310900 0400 063€0.10 Norway+472270 8250Local call tariff Poland+480223491505Local call tariff Por tugal+3512 1359 1440Local call tariff Spain+34902 888 785€0.10 Sweden+4608 632 0016Local call tariff Switzerland+4102 2310 2116Local call tariff United Kingdom+440207 949 0069Local call tariff
33 Your Guarantee in Central and Eastern Europe Dear Customer, Thank you for purchasing this Philips product, which has been designed and manufactured to the highest quality standards. If, unfor tunately, something should go wrong with this product Philips guarantees free of charge labor and replacement par ts during a period of 24 months from date of purchase. What is covered? This Philips Guarantee in Central and Eastern Europe applies within Czech Republic, Hungar y, Slovakia, Slovenia, Russia and Turkey and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries. Warranty coverage begins as from the day you buy your monitor. For two years thereafter, your monitor will be ser viced in case of defects provided for under the warranty coverage. What is excluded? The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product. The Philips guarantee may not apply if: • the documents have been altered in any way or made illegible; • the model or production number on the product has been altered, deleted, removed or made illegible; • repairs or product modifications and lterations have been executed by unauthorized ser vice organizations or persons; • damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect. • Reception problems caused by signal conditions or cable or antenna systems outside the unit; • Defects caused by abuse or misuse of the monitor ; • Product requires modification or adaptation to enable it to comply with local or national technical standards, which apply in countries for which the product was not originally designed, manufactured, approved and/or authorized. Therefore always check whether a product can be used in a specific countr y. Please note that the product is not defective under this guarantee in the case where modifications become necessar y in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific countr y. Just a click away In case of any problems, we advise you to read the operating instructions carefully or go to the www.philips.com/suppor t website for additional suppor t. Just a phone call away In order to avoid unnecessar y inconvenience, we advise you to read the operating instructions carefully before contacting our dealers or Information Centers In case your Philips product is not working correctly or is defective, please contact your Philips dealer or directly the Philips Ser vice and Consumer Information Centers Website: http://www.philips.com/suppor t
34 Consumer Information Centers Argentina / Australia / Brasil / Canada / New Zealand / Belarus / Bulgaria / Croatia / Czech Republic / Estonia / United Arab Emirates / Hong Kong / Hungar y / India / Indonesia / Israel / Latvia / Lithuania / Malaysia / Middle East + Nor th Africa / New Zealand / Pakistan / Romania / Russia / Serbia & Montenegro / Singapore / Slovakia / Slovenia / South Africa / South Korea / Taiwan / Philippines / Thailand / Turkey / Ukraine / Vietnam Eastern Europe BELARUS Technic al Center of JV IBA M. Bogdanovich str. 155 BY - 220040 Minsk Tel: +375 17 217 33 86 BELARUS Ser vice.BY Petrus Brovky st. 19 – 101-B 220072, Minsk Belarus BULGARIA LAN Ser vice 140, Mimi Balkanska Str. Office center Translog 1540 Sofia, Bulgaria Tel: +359 2 960 2360 www.lan-ser vice.bg CZECH REPUBLIC General Consumer Information Center 800 142100 Xpectrum Lu.ná 591/4 CZ - 160 00 Praha 6 Tel: 800 100 697 or 220 121 435 Email:[email protected] www.xpectrum.cz CROATIA Renoprom d.o.o. Ljubljanska 4, Sv. Nedjelja,10431 Croatia Tel: +385 1 333 0974 ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE-12618 Tallinn Tel: +372 6519900 www.ee.invia.fujitsu.com HUNGARY Serware Szer viz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: [email protected] www.serware.hu HUNGARY Profi Ser vice Center Ltd. 123 Kulso-Vaci Street, H-1044 Budapest ( Europe Center ) Hungar y Tel: +36 1 814 8080 [email protected] LATVIA Ser viceNet LV Jelgavas iela 36 LV - 1055 Riga, Tel: +371 7460399 Email: ser viss@ser vicenet.lv LITHUANIA Ser viceNet LT Gaiziunu G. 3 LT - 3009 KAUNAS Tel: +370 7400088 Email: ser visas@ser vicenet.lt www.ser vicenet.lt
35 ROMANIA Blue Ridge Int'l Computers SRL 115, Mihai Eminescu St., Sector 2 RO - 020074 Bucharest Tel: +40 21 2101969 SERBIA & MONTENEGRO Kim Tec d.o.o. Viline vode bb, Slobodna zona Beograd L12/3 11000 Belgrade Serbia Tel. +381 11 20 70 684 SLOVAKIA General Consumer Information Center 0800004551 Datalan Ser visne Stredisko Puchovska 8 SK - 831 06 Bratislava Tel: +421 2 49207155 Email: ser [email protected] SLOVENIA PC HAND Brezovce 10 SI - 1236 Trzin Tel: +386 1 530 08 24 Email: ser [email protected] RUSSIA CPS 18, Shelepihinskaya nab. 123290 Moscow Russia Tel. +7(495)797 3434 Profservice: 14A -3, 2Karacharovskaya str, 109202, Moscow , Russia Tel. +7(095)170-5401 TURKEY Türk Philips Ticaret A.S. Yukari Dudullu Org.San.Bolgesi 2.Cadde No:22 34776-Umraniye/Istanbul Tel: (0800)-261 33 02 UKRAINE Comel Shevchenko street 32 UA - 49030 Dnepropetrovsk Tel: +380 562320045 www.csp-comel.com LLC Topaz Company Topaz-Ser vice Company, Mishina str. 3, Kiev Ukraine-03151 Tel: +38 044 245 73 31 Latin America ARGENTINA Azopardo 1480. (C1107ADZ) Cdad. de Buenos Aires Tel: 0800 3330 856 Email: CIC [email protected] BRASIL Alameda Raja Gabaglia, 188 - 10°Andar - V. Olímpia - S. Paulo/SP - CEP 04551-090 - Brasil Tel: 0800-7254101 Email: CIC [email protected] Pacific AUSTRALIA Company: AGOS NETWORK PTY LTD Address: 4/5 Dursley Road, Yenorra, NSW 2161, Australia Tel: 1300 360 386 Fax: +61-2-80808147 Email: [email protected] Ser vice hours: Mon.~Fri. 8:00am-7:30pm
36 NEW ZEALAND Company: Visual Group Ltd. Address: 28 Walls Rd Penrose Auckland Phone: 0800 657447 Fax: 09 5809607 E-mail: [email protected] Ser vice Hours: Mon.~Fri. 8:30am~5:30pm Asia HONG KONG/Macau Company Name: PHK Ser vice Limited Address: Flat A, 10/F., Pak Sun Building, 103 - 107 Wo Yi Hop Road, Kwai Chung, New Territories, Hong Kong Tel.: (852) 2610-6908 / (852) 2610-6929 for Hong Kong and (853) 2856-2277 for Macau Fax: (852) 2485 3574 for Hong Kong and (853) 2856 1498 for Macau E-mail: enquir y@phkser vice.com.hk Ser vice Hours: Mon.~Sat. 09:00am~06:00pm India Company: REDINGTON INDIA LTD Address: SPL Guindy House, 95 Mount Road, Chennai 600032, India Tel: +9144-42243352/353 E-mail: [email protected] Ser vice hours: Mon.~Fri. 9:00AM~5:30PM; Sat. 9:00AM~1:00PM Indonesia Company Name: PT. Gadingsari elektronika Prima Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F, Pondok Pinang. Jakar ta Tel: 021-750909053, 021-750909056 Fax: 021-7510982 E-mail: [email protected] Ser vice hours: Mon.~Fri. 8:30am~4:30pm; Sat. 8:30am~2:00pm Additional service points: 1. Philips Building Jl. Buncit Raya Kav 99. Jakar ta Selatan. Phone: 021-7940040, ext 1722/1724, 98249295, 70980942 2. Jl. Tanah Abang 1 no 12S. Jakar ta Pusat. Phone: 021-3455150, 34835453 3. Rukan City Home no H31, Gading Square. Jl. Bulevar Barat. Kelapa Gading. Jakar ta Utara. Phone: 021-45870601, 98131424 South Korea Company: PCS One Korea Ltd. Address: 112-2, Banpo-dong, Seocho-ku, Seoul, 137-040, Korea Call Center Tel: 080-600-6600 Tel: 82 2 591 1528 Fax: 82 2 595 9688 E-mail: [email protected] Ser vice hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat. 9:00AM~1:00PM Malaysia Company: After Market Solutions (CE) Sdn Bhd Address: Lot 6. Jalan 225/51A, 46100 Petaling Jaya, Selangor DE, Malaysia. Phone: 603 7953 3370 Philips Info Line: 1-800-880-180 Fax: 603 7953 3338 E-mail: [email protected] Ser vice Hours: Mon.~Fri. 8:15am~5:15pm; Sat. 9:00am~1:00pm Pakistan Philips Consumer Ser vice Address: Mubarak manzil, 39, Garden Road, Saddar, Karachi-74400 Tel: (9221) 2737411-16 Fax: (9221) 2721167 E-mail: [email protected] Website: www.philips.com.p
37 Singapore Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center) Address: 620A Lorong 1 Toa Payoh, TP4 Building Level 1, Singapore 319762 Tel: (65) 6882 3999 Fax: (65) 62508037 E-mail: [email protected] Ser vice hours: Mon.~Fri. 9:00am~6:00pm; Sat. 9:00am~1:00pm Taiwan Company: FETEC .CO Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800 Consumer Care: 0800-231-099 Tel: (03)2120336 Fax: (03)3129184 E-mail: [email protected] Ser vice hours: Mon.~Fri. 8:30am~7:00pm Thailand Company: Axis Computer System Co., Ltd. Address: 1421 Soi Lardprao 94, Srivara Town In Town Soi 3 Road, Wangthonglang, Bangkok 10310 Thailand Tel: (662) 934-5498 Fax: (662) 934-5499 E-mail: [email protected] Ser vice Hours: Mon.~Fri. 08:30am~05:30pm Glee Electronics Inc Contact nos. (632) 636-3636 / 7064028 to 29 Fax no. (632) 7064026 Receiving Centers NEO CARE - Megamall 4th Level Cyberzone, Building B, SM Megamall, Mandaluyong City NEO CARE - SM North EDSA 4th Level Cyberzone, Annex Bldg. SM City Nor th EDSA, Quezon City 441-1610 MDR Microware Sales Inc. Cebu Branch N. Escario corner Clavano St., Cebu City Phils. # 255-4415/ 255-3242/253-9361/4124864 to 67 Sun # 0922-8210045 to 46 Davao Office: C . Arellano St., Davao City 8000 082- 225-3021/225-3022 Sun# 0922-8210015 CDO Office: 1445 Corrales Ext.,CDO City 088-856-8540/856-8541 Sun # 0922-8210080 Iloilo Office: C . Lim Comp., Gomez St., Iloilo City # 033 338-4159/ 033 508-3741 Sun # 0922-8808850 Africa SOUTH AFRICA Company name: Sylvara Technologies Pty Ltd Address: Ho Address Palm Springs Centre Christoffel Road Van Riebeeck Park Kempton Park, South Africa Tel: +27878084456 Fax: +2711 391 1060 E-mail: customercare@philipssuppor t.co.za Ser vice hours: Mon.~ Fri. 08:00am~05:00pm Middle East Middle East + North Africa Company: AL SHAHD COMPUTER L.L.C Address: P.O.BOX: 29024, DUBAI, UNITED ARAB EMIRATES TEL: 00971 4 2276525 FAX: 00971 4 2276242 E-mail: [email protected] Ser vice hours: Sat.~Thur. 9:00am~1:00pm & 4:00pm- 8:00pm
38 Your Philips F1rst Choice Warranty(USA) Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty. This two-year ser vice warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase. If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the ser vice provider at your expense and returned to you within five working days, free of charge. Israel Company: Eastronics LTD Address: 13 Rozanis St. P.O.B. 39300, Tel Aviv 61392 Israel Tel: 1-800-567000 call free in Israel; (972-50- 8353722 after ser vice hours until 20:00) Fax: 972-3-6458759 E-mail: [email protected] Ser vice hours: Sun.~Thurs. 08:00 - 18:00 LIMITED WARRANTY (Computer Monitor) Click here to access the Warranty Registration Card. Two Years Free Labor / Two Years Free Ser vice on Par ts / One Year Exchange* *Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year. This product must be shipped in at your expense for ser vice during years two.