Panasonic Wireless Communication System Wx Cc2010 Operating Instructions

							Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
Digital Technology
WX-CC2010TRANSCEIVER
MONITOR
POWER
VEHICLE
PRESENT
AB
WX-CT2020
Model No.WX-CC2010 Series
Wireless Communication System
Center Module
Operating Instructions
ENGLISH
FRANÇAIS 
						

							2
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment gener-
ates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equip-
ment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.
FCC Warning: This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
FCC Warning: This equipment complies with FCC radiation exposure limits set forth for uncontrolled equipment and meets the FCC radio
frequency (RF) Exposure Guidelines in Supplement C to OET65. This equipment should be installed and operated with at least 20 cm and
more between the radiator and persons body (excluding extremities: hands, wrists, feet and legs).
FCC Warning: To assure continued FCC emission limit compliance, use only the provided power supply cord and shielded interface cable
when connecting this device to the computer. Also, any unauthorized changes or modifications to this
equipment would void the users authority to operate this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
DoC Responsible Party: Panasonic Corporation of North America
One Panasonic Way, Secaucus, NJ 07094
Technical Support Party: Panasonic Consumer Electronics Company
1707 N. Randall Rd., Elgin IL. 60123
Technical Support Tel No.: 886-472-6767
WARNING:To prevent fire or electric shock hazard, do not expose this
appliance to rain or moisture. The apparatus shall not be
exposed to dripping or splashing and that no objects filled with
liquids, such as vases, shall be placed on the apparatus.
The lightning flash with arrowhead symbol,
within an equilateral triangle, is intended to
alert the user to the presence of uninsulated
dangerous voltage within the products enclo-
sure that may be of sufficient magnitude to
constitute a risk of electric shock to persons.
The exclamation point within an equilateral tri-
angle is intended to alert the user to the pres-
ence of important operating and maintenance
(servicing) instructions in the literature accom-
panying the appliance.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
SA 1965
SA 1966
ATTENTION:A battery that is recyclable powers the product you
have purchased. Please call 1-800-8-BATTERY for
information on how to recycle this battery.
Ni-MH
A lithium-ion battery that is recyclable powers the prod-
uct you have purchased. Please call 1-800-8-BAT-
TERY for information on how to recycle this battery.
Li-ion
CAUTION
It is a violation of Federal Law to begin operating this system prior
to obtaining an FCC Radio License. The FCC ID number for this
radio equipment is listed below.
FCC ID: ACJ9TAWX-CC2010Z
RSS-210This device has been designed to operate with an antenna having a
maximum gain of –3 dB. Antenna having a higher gain is strictly
prohibited per regulations of Industry Canada.
The required antenna impedance is 50 ohms.
To reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropi-
cally radiated power (EIRP) is not more than that required for suc-
cessful communication.
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
The serial number of this product may be found in the bat-
tery compartment of the unit.
You should note the serial number of this unit in the space
provided and retain this book as a permanent record of your
purchase to aid identification in the event of theft.
Model No.
Serial No.
ENGLISH VERSION 
						

							3
IMPORTANT SAFETY INSTRUCTIONS
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance with the manufacturers instructions.
8) Do not use near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider
than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the points
where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a
cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-overs.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way,
such as power-supply cord or plug is damaged, liquid has been spilled or objects fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.
S3125A
ENGLISH 
						

							4
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS  ...................................................................................................... 3
PREFACE..................................................................................................................................................... 5
PRECAUTIONS............................................................................................................................................ 6
PANASONIC WX-CC2010 SERIES SYSTEM PARTS AND ACCESSORIES ................................................ 7
MAJOR OPERATING CONTROLS AND THEIR FUNCTIONS ..................................................................... 8
■WX-CC2010 Center Module ................................................................................................................. 8
■WX-C516 Power Transformer ............................................................................................................... 12
■WX-C550 Speaker Microphone ............................................................................................................ 12
OPERATING PROCEDURES ....................................................................................................................... 13
COMPATIBILITY ......................................................................................................................................... 13
TROUBLESHOOTING ................................................................................................................................. 13
STANDARD ACCESSORIES ....................................................................................................................... 13
SPECIFICATIONS ........................................................................................................................................ 14 
						

							5
Panasonic WX-CC2010 Center Module is designed for
Panasonic Wireless Communication System, which is used
with drive-through menu boards, etc. The system operates
on UHF frequencies, and offers multi-channel flexibility
making use of the PLL (Phase Locked Loop) technology.
FEATURES
•A remote speaker can be added to the system.
•The WX-CT2020 Order Taker Unit and WX-CH2050A
All-in-One Headset are designed to facilitate the bat-
tery installation. 
PREFACE
New Functions of the WX-CC2010
(New Technological Features)
•New DNR (Digital Noise Reduction)
The New DNR function provides sound quality without
noise that accompanies digital processing. (WX-
CC2010 Center Module has the sound quality of cus-
tomers voice which has been improved than that of
WX-C1011 Center Module.)
•Talkback Echo Elimination
Digital delay processing eliminates talkback echo from
the order taker unit.
•TBC (Talkback Automatic Level Control)
Only human voice is identified in a mixed input of cus-
tomers voice and noise from the menuboard micro-
phone. Then, the volume of customers voice is com-
pared with the talk volume of the order taker unit, and
the talkback volume level is automatically controlled. 
						

							6
This center module is a sensitive device and should be
regarded as such. If handled carelessly, the hazard of elec-
tric shock may exist.
In order to utilize the instrument to its fullest potential,
please consider the following precautions.
1. Handle the equipment with care. This equipment con-
tains sensitive components that can be damaged by
improper handling or storage.
2. Refer any servicing to qualified service personnel. Do
not attempt to disassemble the center module, order
taker unit or other units. In order to prevent electrical
shock, do not remove screws or covers. There are no
user-serviceable parts inside.
3. Use a dry cloth to clean the center module, order taker
unit or other units if soiled or dirty. If necessary, a mild
detergent may be used.
4. Take immediate action if the center module or order
taker unit becomes wet. Turn the power off and have
the unit examined by qualified service personnel. Do
not expose the center module or order taker unit to rain
or moisture, or attempt to operate the equipment in wet
areas. Do not operate the equipment if it is wet.
5. Follow normal safety precautions to avoid personal
injury.
6. Properly store the order taker unit (WITH HEADSET
PLUGGED IN) in the order taker unit case to prevent
damage to equipment.7. Replace a missing microphone cover and ear speaker
cover of the headset with a new one to prevent distor-
tion or loss of audio.
8. Repair or replace any defective components.
9. Turn off the order taker unit when not in use, in order to
save the battery life.
10. When the power indicator lights up in red and a pulsing
beep tone is heard in the headset, charge battery to
the order taker unit (if using WX-CT2020 in combination
with WX-C1027A) or all-in-one headset (if using WX-
CH2050A).
11. Clean the battery charger of the order taker unit or all-
in-one headset in accordance with manufacturer
instructions at least once a month. (Refer to the operat-
ing instructions of the battery charger.)
12. Perform regular preventive maintenance by testing
accessories (headset and batteries, etc.)
PRECAUTIONS 
						

							7
PANASONIC WX-CC2010 SERIES SYSTEM PARTS AND ACCESSORIES
■All-in-One Headset
WX-CH2050A■Order Taker Unit
WX-CT2020
■Order Taker Unit Case
WX-CT2022
■Speaker Microphone
WX-C550
■Battery Charger
For WX-CH2050A: 2050CH
For WX-CT2020: 2020CH
■Vehicle Detector 917-1
(Locally Procured)
■Rechargeable Battery
For WX-CH2050A: 2050BAT or 2051BAT
For WX-CT2020: 2020BAT
■Speaker/Loop Cable Kit
WX-C688
AB
WX-CT2020
WX-CC2010TRANSCEIVER
MONITOR
POWER
VEHICLE
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■Center Module
WX-CC2010
■Headset
WX-C1027A
■Power Transformer
WX-C516
Note:Illustrations may differ from actual products. 
						

							8
MAJOR OPERATING CONTROLS AND THEIR FUNCTIONS
■WX-CC2010 Center Module
W
X-CC2010TRANSCEIVER
MONITORULTRAPEX  II
POWER
VEHICLE
PRESENT
DNR
A
B
POWER
VEHICLE
PRESENT
oy!0!1!2!3!4!5 u
i
OFF
OFF
OFF
OFF
LINE
OFFON
ON
ON
ON
G/MIC
ON
REMOTE
AUX IN SEL
TALK MONITOR
AUX INTALKPAGEBEEP
A
OFF
USA
OFF
OFF
OFF
OFF
OFFB
ON
CND
ON
ON
ON
ON
ONCHANNELCONTINUESUSA/CANADAT/B
LEVEL
DNR
EFFECT
TBC1TBC2DNR1DNR2DNR3
VEHICLE DETECTOR
CH SELECT
NORMAL
OFFOVERRIDE ON
1
2
3
4
5 6 7 8
POWER
ON
OFF
CAUTION
USE WITH SPECIFIEDEQUIPMENT SEE ITS MANUAL
BEFORE CONNECTING
CIRCUTPROTECTOR
O / T
TALK   LOCK
RELEASEOUTPUT
010010
MENU SP REMOTE SP
INPUTBEEP
010010010
MENU MIC
REMOTESPEAKERDDTCONTROLAUX
AUX   INDAY
LOAD
NIGHT
HHCCGND
MENU BOARDMICSP 8 ‰NCNC
H CGNDH
G/MICPTTTRANSFORMER
12V ACV/DET DDT
INCOMOUT GNDINCOMIN
INPUT
!6!7!8!9@0@1@2@3@4 
						

							9
Notes:
•The following switches and terminals should be used
by qualified service personnel or system installers
only.
•To change the setting of the following switches, turn
off the power of the center module, then turn it back
on.
qAuxiliary Input On/Off Switch (REMOTE AUX IN,
ON/OFF)
Set this switch to ON to output the audio (that has
been input from the AUX INPUT terminals) to the
remote speakers.
Talk On/Off Switch (REMOTE TALK, ON/OFF)
To monitor the communication between the store per-
sonnel and customer with the remote speakers, set
this switch to ON.
Page On/Off Switch (REMOTE PAGE, ON/OFF)
To monitor the communication among the store per-
sonnel with the remote speakers, set this switch to
ON.
Beep On/Off Switch (REMOTE BEEP, ON/OFF)
Set this switch to ON to output beep sounds to the
remote speakers.
Auxiliary Input Selection Switch
(AUX IN SEL, G MIC/LINE)
This switch selects the auxiliary input level.
G MIC (Gooseneck Microphone)
This can be used as a wired system.
Input : –62 dBV, balanced
LINE
Input : –20 dBV, balanced
Talk Monitor On/Off Switch (TALK MONITOR,
ON/OFF)
This switch should be normally set to OFF.
Consult your servicing dealer before attempting to
change this switch.
Channel Selection Switch (CHANNEL, A/B)
This switch selects the frequency between channel A
and B licensed by the FCC. This switch is normally set
to A. The switch can be set to B if external interference
occurs.
Continuous Transmission On/Off Switch (CONTIN-
UES, ON/OFF)
This switch should be normally set to OFF.
ON:When the switch is set to ON, the transmission
starts by turning on the power of center module.
OFF:When the switch is set to OFF, the transmission
starts with the following conditions.
•The VEHICLE DETECTOR switch has been
set to NORMAL or OVERRIDE ON.
•The button P or T on the order taker unit has
been pressed. 
USA/Canada Switch (USA/CANADA, USA/CND)
To select a radio frequency suitable for the region, set
this switch as follows.
USA:This setting is available in the United States.
CND:This setting is available in Canada.
Talkback Level Control Switch (T/B LEVEL: TBC1,
TBC2, ON/OFF)
These switches are used for the talkback level setting
of the order taker unit.
Change the settings if the talkback level is too high.
Note:These settings are activated when the DNR
switch is set to Low, Normal and High.
DNR (Digital Noise Reduction) Effect Level Control
Switch
(DNR EFFECT: DNR1, DNR2, DNR3, ON/OFF)
These switches are used for the noise reduction level
setting.
The more the noise is reduced, the lower the sound
quality will be. The following table shows the relation-
ship between noise reduction level and sound quality.
Note:No setting should be done other than shown in
the table.
SettingTalkback
Level
TBC1
TBC2
TBC1
TBC2
TBC1
TBC2
TBC1
TBC2
Normally set to this position.
Talkback level set to 50 %.
Talkback level set to 35 %.
Talkback level set to 25 %.Remarks
–6 dB
–9 dB
–12 dB
–Talkback is off.
SettingNoise 
Reduction
Level
DNR1
DNR2
DNR3
DNR1
DNR2
DNR3
DNR1
DNR2
DNR3
DNR1
DNR2
DNR3
No DNR processing
For a relatively quiet 
environmentRemarks Sound
Quality
High
Normal
Low Low
Normal
HighFor a very noisy environment
Not recommended because it 
affects sound quality. For a general environment
This setting is recommen-
ded. 
						

							10
uPower Indicator (POWER) (Green)
This indicates that the power of center module is on.
iVehicle Detector Indicator (VEHICLE PRESENT)
(Amber)
This indicates that a vehicle has been detected. 
oMenuboard Speaker Volume Control
(MENU SP, 0 to 10)
This control sets the output level of Menuboard
Speaker to the optimum level for speaking to the cus-
tomer.
Notes:
•Adjust this control after you set the VEHICLE
DETECTOR switch to OVERRIDE ON and the vehi-
cle detector indicator lights up. Otherwise, you
cannot adjust the volume level.
•The line marked on this control is a standard posi-
tion for this adjustment. Adjust this control to the
suitable position so that feedback does not occur.
!0Remote Speaker Volume Control
(REMOTE SP, 0 to 10)
This control sets the output level of Remote Speaker to
the optimum level.
Notes:
•Adjust this control after you set the VEHICLE
DETECTOR switch to OVERRIDE ON and the vehi-
cle detector indicator lights up. Otherwise, you
cannot adjust the volume level.
•The line marked on this control is a standard posi-
tion for this adjustment.
Adjust this control to the suitable position so that
feedback does not occur. 
!1Menuboard Microphone Volume Control
(MENU MIC, 0 to 10)
This control sets the input level of Menuboard
Microphone to the optimum level.
Notes:
•Adjust this control after setting the VEHICLE
DETECTOR switch to OVERRIDE ON and the vehi-
cle detector indicator lights up. Otherwise, you
cannot adjust the volume level.
•The line marked on this control is a standard posi-
tion for this adjustment. Adjust this control to the
suitable position so that feedback does not occur.
!2Auxiliary Input Level Control (AUX IN, 0 to 10)
This controls the input level of the AUX INPUT termi-
nals.
!3Vehicle Detector Beep Volume Control
(BEEP, 0 to 10)
This control sets the vehicle-detection beep tone for the
order taker unit to the optimum level. When the VEHI-
CLE DETECTOR switch is set to NORMAL, turning this
control changes the beep tone level of the remote
speaker.
wVehicle Detector Normal/Override On/Off Switches
(VEHICLE DETECTOR, NORMAL/OVERRIDE
ON/OFF)
NORMAL:
The vehicle detector turns on only when a
vehicle is detected at the menu board. When the
detector is turned on, a beep tone is heard in the
headset. After the beep tone, the menuboard
speaker turns on to allow the communication with
the customer. When the vehicle leaves, the vehicle
detector turns off.
OVERRIDE ON:The vehicle detector is always turned
on.
OFF:Vehicles are not detected at the menuboard. No
beep tone is heard in the headset, and the
menuboard speaker remains off.
eChannel Group Selection Switch
(CH SELECT, 1 to 8)
This switch selects the group from 8 positions.
Note:Do not set this switch to positions other than 1 to
8. That will result in an error, and TRANSCEIVER
MONITOR Indicator will blink in red.
rCircuit Protector button (CIRCUIT PROTECTOR)
If excessive current flows to the center module, the cir-
cuit protector is triggered. When this button is sticking
out, turn off the POWER switch, press this CIRCUIT
PROTECTOR button, and turn on the POWER switch
again.
If the circuit protector is soon triggered again, consult
your dealer or authorized service center for assistance.
tPower On/Off Switch (POWER, ON/OFF)
This switch turns the power of the center module on
and off.
Channel Monitor
Channel Monitor is the mode to check if other devices
have already used the desired channel at the time of
the installation. The following is how to activate Channel
Monitor.
When you set the POWER switch to ON while holding
down the O/T TALK LOCK RELEASE switch, Channel
Monitor is activated. To return to the default mode, turn
off and on the power again with the POWER switch. 
yTalk/Page Indicator (TRANSCEIVER MONITOR, Red/
Green/Amber)
Red:
•When the order taker unit is in the Talk
Communication, the indicator lights up in red.
•When an error happens, the indicator always blinks
in red.
Green:
When the order taker unit is in the Page
Communication, the indicator lights up in green.
Amber:
When the gooseneck microphone is enabled, the
indicator lights up in amber.