Panasonic Tx L42e3 Owners Manual

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PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF:
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
Panasonic LCD Televisions
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics 
Company (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with 
the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, 
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to 
repair, replace or refund will be made by the warrantor.
LCD TV CATEGORIES PARTS LABOR SERVICE
Up to 42” (diagonal)
1 (ONE) YEAR 1 (ONE) YEARCarry-In
46” (diagonal) and largerOn-Site
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will
be no charge for parts. 
You must carry-in your product or arrange for on-site service during the Limited warranty period. If non-rechargeable 
batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the 
United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not 
sold “as is”. A purchase receipt or other proof of the original purchase date is required for warranty service.
On-Site or Carry-in Service
For On-Site or Carry-In Service in the United States and Puerto Rico call 1-877-95-VIERA (1-877-958-4372)
On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer and 
does not include removal or re-installation of an installed product. It is possible that certain on-site repairs will not be 
completed on-site, but will require that the product or parts of the product, at the servicer’s discretion be removed for shop 
diagnosis and/or repair and then returned.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal 
wear and tear or cosmetic damage, nor does it cover markings or retained images on the LCD panel resulting from 
viewing fixed images (including, among other things, non-expanded standard 4:3 pictures on wide screen TV’s, or 
onscreen data in a stationary and fixed location). The warranty ALSO DOES NOT COVER damages which occurred in 
shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, 
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, 
misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or 
commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone 
other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE 
USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes 
damages for lost time, cost of having someone remove or re-install an installed unit if applicable, or travel to and from the 
servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, 
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED 
WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have others rights which vary from state to state.
If a problem with this product develops during or after the warranty period, you may contact your dealer or
Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH
ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
  Limited Warranty (for U.S.A. and Puerto Rico only)
 
						

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Support Information
 Customer Services Directory (for U.S.A. and Puerto Rico)
 Limited Warranty (for U.S.A. and Puerto Rico only)
  Customer Services Directory (for U.S.A. and Puerto Rico)
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; 
purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web 
Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-877-95-VIERA (958-4372)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
■ For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by visiting our Web 
Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to: 
[email protected]
You may also contact us directly at: 
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
■ For hearing or speech impaired TTY users, TTY: 1-866-605-1277
 
						

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  Limited Warranty (for Canada)
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT – LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and 
for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with 
new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase 
price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.
Viera TV (42” & over) In-home service One (1) year, parts (including panel) and labour.
Viera TV (under 42”) Carry-in service One (1) year, parts (including panel) and labour.
In-home Service will be carried out only to locations accessible by roads and within 50 km of an authorized Panasonic 
service facility.
In-home service requires clear, complete and easy access to the product by the Authorized Servicer and does not include 
removal or re-installation of an installed product. If removal is required to service the product, it will be at the discretion of 
the Servicer and in no event will Panasonic Canada Inc. or the Servicer be liable for any special, indirect or consequential 
damages.
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic 
brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, 
which product was not sold “as is”, and which product was delivered to you in new condition in the original packaging. 
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR 
OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS 
REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal 
wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or 
failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, 
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment 
of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, 
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or 
service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God. Dry cell batteries are 
also excluded from coverage under this warranty.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, 
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL 
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY 
EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and from the 
Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is 
not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or 
the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives 
you specific legal rights and you may have other rights which vary depending on your province or territory.
WARRANTY SERVICE
For product operation and information assistance, please contact: 
    Our Customer Care Centre:  1-800 #:    1-866-330-0014
           Email link: “Contact us → email” on www.vieraconcierge.ca
For product repairs, please contact Viera Customer Care Agent using the above contact info.
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton.
Include details of the defect claimed, and proof of date of original purchase.
 
						

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Support Information
 Limited Warranty (for Canada)
Note