Panasonic Sc Htb520 Owners Manual
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Reference Operations 21 Troubleshooting Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the following guide do not solve the problem, refer to “Customer Services Directory (United States and Puerto Rico)” on page 26 if you reside in the U.S.A. or Puerto Rico, or refer to “WARRANTY SERVICE” on page 27 if you reside in Canada. No power. ≥Insert the AC power supply cord securely. (>17) ≥After turning this unit on, if the indicators blink and this unit immediately turns off, unplug the AC power supply cord and consult your dealer. The remote control does not work properly. ≥The battery is depleted. Replace it with a new one. (>7) ≥It is possible that the insulation sheet has not been removed. Remove the insulation sheet. (>7) ≥It may be necessary to set the code of the remote control again after changing the battery of the remote control. (>23) The “TV” indicator blinks, but there is no sound. Remove the AC power supply cord and consult your dealer. If there are any other indicators blinking, be sure to inform the blinking indicators to your dealer. The , DTS, PCM indicators blink for 10 sec and then turn off. ≥Are you changing the playback mode settings? (>19) ≥Are you changing the 3D sound settings? (>19) ≥Are you changing the audio output settings? (>22) The unit is automatically switched to standby mode. This unit will automatically turn to standby mode after 30 minutes if it is inactive. (>17) Power of this unit is turned off when the input for the TV is changed. This is a normal feature when using VIERA Link (HDAVI Control 4 or later). For details please read the Owner’s Manual for the TV. This unit does not operate correctly. If the HDMI cable is connected to the wrong terminal (HDMI AV IN or HDMI AV OUT), this unit will not operate correctly. Turn this unit off, disconnect the AC power supply cord and reconnect the HDMI cable(s). (>15, 16) VIERA Link related operations no longer function properly. ≥Check the “VIERA Link” setting on the connected devices. ≥Have you turned the VIERA Link settings off? ≥When the HDMI connections are changed, after a power failure or after the AC power supply cord has been removed, VIERA Link operations may not function properly. jTurn on all the devices that are connected to the TV with an HDMI cable and then turn the TV on. jTurn off the VIERA Link settings and turn it on again. For details refer to the Owner’s Manual for the TV. jWhile this unit and the TV are connected with the HDMI cable, turn on the TV and then remove this unit’s AC powers supply cord and reconnect it again. The first few seconds of audio cannot be heard when using the HDMI connection. This may occur during DVD-Video chapter playback. Change the digital audio output setting on the connected device from “Bitstream” to “PCM”. To return to the factory preset. While this unit is on, press [POWER Í/I] on this unit for more than 4 sec. (All the indicators will blink twice when the unit is reset.) If this unit does not operate as expected, return the settings to the factory preset. General operation D HDMI SC-HTB520PP_RQTX1278-Y.book Page 21 Friday, February 11, 2011 11:25 AM
22 If operations become unstable when connected to a non-Panasonic HDMI compatible device, connect using an optical digital audio cable. ( >15)Turn VIERA Link off. 1Press and hold [MUTE] on the remote control and [VOLUMEs] on this unit for more than 2 sec. ≥The setting is changed when the , DTS and PCM indicators blink. 2After the setting has changed, turn off and then on all the connected devices. ≥To reset the setting, return to the factory preset. (>21) ≥When VIERA Link is turned off the ARC function is not available. Be sure to connect the optical digital audio cable. (>15) No sound (or image). ≥Turn muting off. (>18) ≥Check the connections to the other devices. (>15, 16) ≥Make sure that the received audio signal is compatible with this unit. (>23) ≥Turn this unit off and then on again. ≥If this unit is connected to the TV with an HDMI cable. Make sure that the TV’s HDMI terminal is labeled “HDMI (ARC)”. If not, connect using the optical digital audio cable. (>15) ≥If this unit is connected to a Panasonic TV and this unit is turned on using the button on this unit or the remote control, sound might not be output from this unit’s speakers. In this case, turn this unit on using the TV’s remote control. (>20) ≥If the connections are correct, there might be a problem with the cables. Reconnect the unit with different cables. ≥Check the audio output settings on the connected device. ≥When the and DTS indicators blink and there is no audio output from this unit, turn the unit off, remove the AC power supply cord and consult you dealer. ≥If the BD/DVD indicator flashes and there is no audio output, try the following. 1Turn the connected device off and then on. 2Turn off this unit, remove the HDMI cable, then reconnect the HDMI cable and turn this unit back on. DTS audio cannot be output from this unit. Make sure that the digital audio output setting on the connected device is set to “Bitstream”. The audio output cannot be changed from main to secondary. If the digital output setting of TV or player is set to “Bitstream” change the audio output on this unit. 1Press and hold [BD/DVD] for more than 2 sec. 2While the indicator of the current setting is flashing, press [BD/DVD] to change the setting. AMain and secondary BMain CSecondary (SAP: Secondary Audio Program) ≥The setting is maintained until it is changed again. The volume is lowered when the unit is turned on. If this unit is turned off with the volume setting in the greater half (above 50), this unit will automatically lower the volume to the middle (50) when the unit is turned on. To turn off this function: 1Press and hold [MUTE] on the remote control and [VOLUMEr] on this unit for more than 2 sec. ≥The setting is changed when the , DTS and PCM indicators blink. ≥To reset the setting, return to the factory preset. (>21) The audio from the TV is distorted. Change the TV’s digital audio output settings to “Bitstream”. The dialog is too persistent or the dialog does not sound natural. This unit has a function to make the dialog stand out when the volume is low. To turn off this function: 1Press and hold [TV] on the remote control and [VOLUMEs] on this unit for more than 2 sec. ≥The setting is changed when the , DTS and PCM indicators blink. ≥To reset the setting, return to the factory preset. (>21) Sound D D TVBD/DVD DTS PCMD A BC D D SC-HTB520PP_RQTX1278-Y.book Page 22 Friday, February 11, 2011 11:25 AM
Reference 23 There is no audio. The power of the unit turns off automatically. (When this unit detects a problem, a safety measure is activated and this unit automatically switches to standby mode.) ≥There is a problem with the amplifier. ≥Is the volume extremely high? If so, lower the volume. ≥Is this unit placed in an extremely hot place? If so, move the unit to a cooler place and wait a few moments and then try to turn it on again. If the problem persists, turn the unit off and remove the AC power supply cord and consult your dealer. Please be sure to remember the indicators that were blinking and inform the dealer. No power. Ensure the AC power supply cord of the active subwoofer is connected properly. After turning the subwoofer on, it immediately turns off. Unplug the AC power supply cord and consult your dealer. No sound from the subwoofer. ≥Check that the active subwoofer is turned on. ≥Check that the wireless link indicator lights green. (>17) The wireless link indicator lights red. ≥There is no link between this unit and the active subwoofer. jCheck that this unit is turned on. jEnsure that the digital transmitter is fully inserted into the digital transmitter dock on this unit. (>16) jTurn the active subwoofer off and then back on. Alternatively, turn the active subwoofer off, disconnect the AC power supply cord and then reconnect it. ≥Consult your dealer if the problem persists. The audio from the subwoofer is interrupted. The active subwoofer is automatically seeking a clear channel. If the interference persists, try moving the other wireless devices to another location outside the range of the active subwoofer or move the active subwoofer nearer to this unit. (>9) The wireless link indicator lights red and green alternately. Turn the subwoofer off, disconnect the AC supply cord and then reconnect it. Consult your dealer if the problem persists. When other Panasonic products respond to this unit’s remote control, change the remote control code on this unit and the remote control. Preparation ≥Turn off all other Panasonic products. ≥Turn on this unit. Change the remote control to code 2: 1Aim the remote control at this unit’s remote control sensor. 2Press and hold [MUTE] and [BD/DVD] on the remote control for more than 4 sec. A will blink for 10 sec when the code of this unit is changed. ≥If the unit does not operate after changing the code, repeat steps 1 and 2. ≥To change the remote control to code 1, repeat the steps above, but replace [BD/DVD] with [TV]. Audio information ∫Compatible audio formats This unit is compatible with the following formats: Dolby Digital, DTS Digital Surround, 2-channel LPCM and multi-channel LPCM. Active Subwoofer Remote control code TVBD/DVD DTS PCMD A SC-HTB520PP_RQTX1278-Y.book Page 23 Friday, February 11, 2011 11:25 AM
24 Specifications 1 Specifications are subject to change without notice. Mass and dimensions are approximate. 2 Total harmonic distortion is measured by a digital spectrum analyzer. GENERAL Power consumption:This unit: 25 W Active Subwoofer: 21 W Digital transmitter: 1.2 W Power consumption in standby mode: This unit: Approx. 0.18 W Active Subwoofer: Approx. 0.07 W Power supply:AC 120 V, 60 Hz Dimensions (WkHkD): This unit (Excluding projecting parts) 1018 mmk75 mmk44 mm (39 11/16qk215/16qk123/32q) (With safety holder) 1018 mmk77 mmk52 mm (39 11/16qk31/32qk21/16q) (With stands (Low)) 1018 mmk95 mmk75 mm (39 11/16qk33/4qk215/16q) (With stands (High)) 1018 mmk105 mmk75 mm (39 11/16qk41/8qk215/16q) Active Subwoofer 180 mmk408 mmk306 mm (7 3/32qk161/16qk121/16q) Digital transmitter 43.5 mmk37.3 mmk8.2 mm (1 23/32qk115/32qk5/16q) Mass (Weight): This unit (Without accessories) Approx. 2.5 kg(5.5 lbs) (With safety holder) Approx. 2.6 kg(5.7 lbs) (With stands) Approx. 2.6 kg(5.7 lbs) Active Subwoofer Approx. 5.2 kg(11.5 lbs) Digital transmitter Approx. 0.0095 kg(0.0209 lbs) Operating temperature range: 0 oC to r40oC (r32oF to r104oF) Operating humidity range: 20 % to 80 % RH (no condensation) SPEAKER SECTION FRONT SPEAKERS (BUILT-IN) Ty p e : 2 way, 2 speaker system (Bass Reflex) Woofer: 6.5 cm (2 1/2q) Cone typek2 Tweeter: 2.5 cm (1q) Semi-dome typek2 ACTIVE SUBWOOFER Ty p e : 1 way, 1 speaker system (Bass Reflex) Woofer: 16 cm (6 1/2q) Cone type Frequency range: 30 Hz to 180 Hz (s16 dB) 35 Hz to 160 Hz (s10 dB) AMPLIFIER SECTION RMS Output Power: Dolby Digital Mode Front ch: 60 W per channel (4≠), 1kHz, 10% THD Subwoofer ch: 120 W per channel (8≠), 100 Hz, 10 % THD Total RMS Dolby Digital mode power: 240 W FTC Output Power: Dolby Digital Mode Front ch: 25 W per channel (4≠), 140Hzto20kHz,1%THD Subwoofer ch: 37 W per channel (8≠), 40Hzto150Hz,1%THD Total FTC Dolby Digital mode power: 87 W WIRELESS SECTION Wireless module Frequency Range: 2.4 GHz to 2.4835 GHz Number of channels: 3 TERMINAL SECTION HDAVI Control This unit supports “HDAVI Control 5” function. HDMI AV input Te r m i n a l : 19-pin type A connector HDMI AV output Te r m i n a l : 19-pin type A connector Digital audio input (TV only) Optical digital input: Optical terminal Sampling frequency: 32 kHz, 44.1 kHz, 48 kHz Audio Format: LPCM, Dolby Digital, DTS Digital Surround IR Blaster Te r m i n a l Ty p e : 3.5 mm ( 1/8q)jack SC-HTB520PP_RQTX1278-Y.book Page 24 Friday, February 11, 2011 11:25 AM
Reference 25 Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO) Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Home Audio Products Limited Warranty Limited Warranty Coverage (For USA and Puerto Rico Only) If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor. During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. Carry-In or Mail-In ServiceTo find a service center please visit http://www.panasonic.com/help or call 1-800-211-PANA (7262). When shipping the unit, carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. When shipping Lithium Ion batteries please visit our Web Site at www.panasonic.com/BatteryHandling as Panasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. Product or Part Name Parts Labor Audio Products (except items below)1 year 1 year DVD Home Theater System 1 year 1 year Home Theater Audio System 1 year 1 year USB Reader-writer, PC Card Adapters (defective exchange)1 year Not Applicable Accessories: Headphones, cartridges, Microphones, Adapters90 days 90 days Rechargeable Batteries, DVD-RAM Disc (defective exchange)10 days Not Applicable SD Memory Cards, Rechargeable Battery Packs (defective exchange)90 days Not Applicable SC-HTB520PP_RQTX1278-Y.book Page 25 Friday, February 11, 2011 11:25 AM
26 As of December 2010 Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.com/contactinfo You may also contact us directly at: 1-800-211-PANA (7262) Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com Or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9am-9pm EST) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) For hearing or speech impaired TTY users, TTY: 1-866-605-1277 SC-HTB520PP_RQTX1278-Y.book Page 26 Friday, February 11, 2011 11:25 AM
Reference 27 Limited Warranty (ONLY FOR CANADA) Panasonic Canada Inc.5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc. Technics Audio Product - One (1) year, parts and labour Panasonic BD/DVD Product - One (1) year, parts and labour Panasonic Audio Receivers - One (1) year, parts and labour Home Theater Systems Product - One (1) year, parts and labour This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold “as is”, and which product was delivered to you in new condition in the original packaging. IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED LIMITATIONS AND EXCLUSIONS This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than an Authorized Servicer, or damage that is attributable to acts of God. Dry cell batteries are also excluded from coverage under this warranty. THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is not exhaustive, but for illustration only.) In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory. WARRANTY SERVICEFor product operation and information assistance, please contact: PRODUCT OPERATION ASSISTANCE Customer Care Centre: Telephone #: 1-800-561-5505 Fax #: (905) 238-2360 Email link: “Support # contact us # email” on www.panasonic.ca PRODUCT REPAIRS Please locate your nearest Authorized Servicentre. Link: “Support # Panasonic Servicentre® locator” on www.panasonic.ca IF YOU SHIP THE PRODUCT TO A SERVICENTRE Carefully pack and send prepaid, adequately insured and preferably in the original carton. Include details of the defect claimed, and proof of date of original purchase. SC-HTB520PP_RQTX1278-Y.book Page 27 Friday, February 11, 2011 11:25 AM
Panasonic Corporation 2011 Printed in Singapore One Panasonic Way, Secaucus, New Jersey 07094 http://www.panasonic.com www.panasonic.ca5770 Ambler Drive Mississauga, Ontario L4W 2T3 [For\U.S.A.\and\Puerto\Rico] \For\Canada\ RQTX1278-2YF0211ZU2031 THE FOLLOWING APPLIES ONLY IN THE U.S.A. FCC Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equ ipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harm ful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encoura ged to try to correct the interference by one or more of the following measures: ≥ Reorient or relocate the receiving antenna. ≥ Increase the separation between the equipment and receiver. ≥ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ≥ Consult the dealer or an experienced radio/TV technician for help. FCC caution: To maintain compliance with FCC regulations, shielded interface cables must be used with this equipment. Operation with non-approved equipment or unshielded cables may result in interference to radio and TV reception. Any changes or modifications not approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party: Panasonic Corporation of North America One Panasonic Way Secaucus, NJ 07094 Support Contact: Panasonic Consumer Electronics Company Telephone No.: 1-800-211-PANA (7262) WARNING:To satisfy FCC RF exposure requirements for mobile transmitting devices, a separation distance of 20 cm (77/8q) or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer t han this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other an tenna or transmitter. As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ® ® For Canada only: The word “Participant” is used in place of the word “Partner”. SC-HTB520PP_RQTX1278-Y.book Page 28 Friday, March 4, 2011 9:20 AM