Panasonic Network Camera Wvsf448e Installation Guide

							Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
Installation Guide
Included Installation Instructions
Network Camera
Model No. WV-SF448/WV-SF448E 
						

							2
The model number and serial number of this 
product may be found on the surface of the 
unit.
You should note the model number and serial 
number of this unit in the space provided and 
retain this book as a permanent record of your 
purchase to aid identification in the event of 
theft.
  Model No. 
  Serial No.
NOTE: This equipment has been tested and 
found to comply with the limits for a Class A digi-
tal device, pursuant to Part 15 of the FCC Rules. 
These limits are designed to provide reasonable 
protection against harmful interference when the 
equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed 
and used in accordance with the instruction man-
ual, may cause harmful interference to radio com-
munications.
Operation of this equipment in a residential area 
is likely to cause harmful interference in which 
case the user will be required to correct the inter -
ference at his own expense.
FCC Caution: To assure continued compliance, 
(example - use only shielded interface cables 
when connecting to computer or peripheral 
devices). Any changes or modifications not 
expressly approved by the party responsible for 
compliance could void the user’s authority to 
operate this equipment.
UL listed model No.
WV-SF448
For U.S.:
WV-SF448
For Europe and other countries:
WV-SF448E
WARNING:
•  The apparatus should not be exposed to drip- ping or splashing and that no objects filled with 
liquids, such as vases, should be placed on the 
apparatus.
•  To prevent injury, this apparatus must be  securely attached to the floor/wall/ceiling in 
accordance with the installation instructions.
•  To prevent fire or electric shock hazard, do not expose this apparatus to rain or moisture.
•  The installation shall be carried out in accor -
dance with all applicable installation rules.
•  The connections should comply with local  electrical code.
CAUTION:
•  Any changes or modifications not expressly 
approved by the party responsible for compli-
ance could void the user’s authority to operate 
the equipment.
•  Before attempting to connect or operate this 
product, please read the label on the bottom.
We declare under our sole responsibility that the product 
to which this declaration relates is in conformity with the 
standard or other normative document following the 
provisions of Directive 2004/108/EC.
Wir erklären in alleiniger Verantwortung, daß das Produkt, 
auf das sich diese Erklärung bezieht, mit der folgenden 
Norm oder normativen Dokument übereinstimmt. Gemäß 
den Bestimmungen der Richtlinie 2004/108/EC.
Nous déclarons sous notre propre responsabilité que le 
produit auquel se réfère la présente déclaration est 
conforme á la norme spécifiée ou à tout autre document 
normatif conformément aux dispositions de la directive 
2004/108/CE.
Nosotros declaramos bajo nuestra única responsabilidad 
que el producto a que hace referencia esta declaración 
está conforme con la norma u otro documento normativo 
siguiendo las estipulaciones de la directiva 2004/108/CE.
Noi dichiariamo sotto nostra esclusiva responsabilità che 
il prodotto a cui si riferisce la presente dichiarazione 
risulta conforme al seguente standard o altro documento 
normativo conforme alle disposizioni della direttiva 
2004/108/CE.
Wij verklaren als enige aansprakelijke, dat het product 
waarop deze verklaring betrekking heeft, voldoet aan de 
volgende norm of ander normatief dokument, 
overeenkomstig de bepalingen van Richtlijn 2004/108/
EC.
Vi erklærer os eneansvarlige for, at dette produkt, som 
denne deklaration omhandler, er i overensstemmelse 
med standard eller andre normative dokumenter i følge 
bestemmelserne i direktiv 2004/108/EC.
Vi deklarerar härmed vårt fulla ansvar för att den produkt 
till vilken denna deklaration hänvisar är i 
överensstämmelse med standarddokument eller annat 
normativt dokument som framställs i direktiv 2004/108/
EC.
Ilmoitamme yksinomaisella vastuullamme, että tuote, jota 
tämä ilmoitus koskee, noudattaa seuraavaa standardia 
tai muuta ohjeellista asiakirjaa, jotka noudattavat 
direktiivin 2004/108/EC säädöksiä.
Vi erklærer oss alene ansvarlige for at produktet som 
denne erklæringen gjelder for, er i overensstemmelse 
med følgende norm eller andre normgivende dokumenter 
som følger bestemmelsene i direktiv 2004/108/EC.
For Europe
For U.S.A
For U.S.A 
						

							3
Contents
Important safety instructions ........................................................................\
................................. 4
Limitation of liability  ........................................................................\
............................................... 5
Disclaimer of warranty  ........................................................................\
........................................... 5
Preface  ........................................................................\
.................................................................. 5
Main functions  ........................................................................\
....................................................... 6
About the user manuals  ........................................................................\
........................................ 6
System requirements for a PC  ........................................................................\
.............................. 7
Trademarks and registered trademarks........................................................................\
................. 8
Copyright  ........................................................................\
............................................................... 8
Network security  ........................................................................\
................................................... 8
Precautions  ........................................................................\
........................................................... 9
Precautions for Installation  ........................................................................\
.................................. 12
Major operating controls  ........................................................................\
..................................... 14
Preparations  ........................................................................\
........................................................ 17
Insert/remove an SD memory card*  ........................................................................\
.................... 22
Connection  ........................................................................\
.......................................................... 23
Installation  ........................................................................\
........................................................... 28
Configure the network settings  ........................................................................\
........................... 31
Troubleshooting  ........................................................................\
................................................... 33
Specifications  ........................................................................\
...................................................... 34
Standard accessories  ........................................................................\
.......................................... 38
Optional accessories  ........................................................................\
........................................... 38
* SDXC/SDHC/SD memory card is described as SD memory card. 
						

							4
Important safety instructions
  1)  Read these instructions.
  2)  Keep these instructions.
  3)  Heed all warnings.
  4)  Follow all instructions.
  5)  Do not use this apparatus near water.
  6)  Clean only with dry cloth.
  7) Do not install near any heat sources such as radiators, heat registers, stoves, or other appara-
tus (including amplifiers) that produce heat.
  8)  Only use attachments/accessories specified by the manufacturer.
  9)  Use only with the cart, stand, tripod, bracket, or table specified by th\
e manufacturer, or sold 
with the apparatus. When a cart is used, use caution when moving the car\
t/apparatus combi-
nation to avoid injury from tip-over.
S3125A
 10) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has 
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been 
spilled or objects have fallen into the apparatus, the apparatus has bee\
n exposed to rain or 
moisture, does not operate normally, or has been dropped. 
						

							5
Limitation of liability
THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER 
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF 
MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF 
THE THIRD PARTY'S RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL 
ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE 
IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
    
Disclaimer of warranty
IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY P\
ARTY OR ANY 
PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, 
FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:
 (1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, 
SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE 
PRODUCT;
 (2)  PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT 
OPERATION OF THE USER;
 (3)  ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR OR 
MODIFICATION OF THE PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THE 
MALFUNCTION OR TROUBLE;
 (4)  INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO 
ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
 (5)  ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING 
OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
 (6)  ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT BY ANY PERSON OR ORGANIZATION 
BEING A PHOTOGENIC SUBJECT, DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF 
THAT SURVEILLANCE-CAMERA'S PICTURE, INCLUDING SAVED DATA, FOR SOME 
REASON, BECOMES PUBLIC OR IS USED FOR ANY PURPOSE;
 (7)  LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.
    
The network cameras WV-SF448/WV-SF448E are designed to operate using a PC on a network 
(10BASE-T/100BASE-TX).
By connecting to a network (LAN) or the Internet, images and audio from the camera can be moni-
tored on a PC via a network. 
Note:
	 •	
It is necessary to configure the network settings of the PC and its network environment to moni-
tor images from the camera on the PC. It is also necessary to install a web browser on the PC. 
 
Preface 
						

							6
Main functions
360° monitoring with a wide variety of transmission modes
With the super-wide-angle fisheye lens, 360° monitoring is possible with a single c\
amera. The 360° 
camera includes a wide variety of image capture modes that perform distortion correction: 
Panorama, Double Panorama, Quad PTZ, Single PTZ, and Quad streams (H.264/VGA).
H.264 and JPEG triple encoding
H.264 dual stream output and JPEG output can be simultaneously provided.
  * However, the image capture size of streams depends on the settings of the image capture 
mode.
VIQS function (Variable Image Quality on Specified area)
It is possible to provide specified areas with high quality image without changing the overall size of 
the data. Up to 2 areas can be specified.
  * 
VIQS can be used when the image capture mode is Fisheye, Panorama, or Double Panorama.
SDXC/SDHC/SD memory card slot equipped
It is possible to save H.264 videos and JPEG images on the SDXC/SDHC/SD \
memory card manu-
ally at an alarm occurrence, during the period of the schedule, or on a web browser. It is also possi-
ble to save JPEG images at a network failure occurrence. (Download is possible.)
(Recommended SDXC/SDHC/SD memory card ☞ page 37)
Super Dynamic 
(☞ Operating Instructions (included in the CD-ROM))
Super Dynamic compensates brightness on a pixel-to-pixel basis so that i\
t produces clearer images 
even if objects have various illumination intensities.
Privacy mode 
(☞ Operating Instructions (included in the CD-ROM))
The lens can be moved and hidden so that images cannot be displayed.
When the Privacy mode is used, a black image is transmitted to protect privacy.
By checking whether the lens is hidden or not, you can easily check whet\
her images are being 
transmitted or not. 
About the user manuals
There are 2 sets of operating instructions for the WV-SF448 (P model), WV-SF448E (E model) as follows.	 •	 Installation	Guide:	Explains	how	to	install	and	connect	devices.	
	 •	 Operating	 Instructions	 (included	 in	 the	 CD-ROM):	 Explains	 how	 to	 perform	 the	 settings	 and	 how to operate this camera. 
Adobe
® Reader® is required to read these operating instructions on the provided CD-ROM. 
When the Adobe Reader is not installed on the PC, download the latest Ad\
obe Reader from the 
Adobe web site and install it. 
“WV-SF448” or “SF448” shown in the instructions and illustrations \
used in these operating instruc-
tions indicates the WV-SF448, WV-SF448E.
The screens used in these operating instructions show the cases of P model. 
						

							7
System requirements for a PC
CPU: Intel® CoreTM 2 Duo 2.4 GHz or faster recommended
Memory:  512 MB or more (A minimum of 1 GB memory is required when using 
Microsoft
® Windows® 8, Microsoft® Windows® 7 or Microsoft® Windows 
Vista®.)
Network Interface:  10BASE-T/100BASE-TX 1 port
Audio Interface:  Sound card (when using the audio function)
Monitor:  Image capture size: 1024 x 768 pixels or more
  Color: 24-bit True color or better
OS:  Microsoft
® Windows® 8
  Microsoft® Windows® 7
  Microsoft® Windows Vista®
 Microsoft® Windows® XP SP3
Web browser:  Windows® Internet Explorer® 10.0 (32-bit)
  Windows® Internet Explorer® 9.0 (32-bit)
  Windows® Internet Explorer® 8.0 (32-bit)
  Windows® Internet Explorer® 7.0 (32-bit)
Others:  CD-ROM drive
  (It is necessary to read the operating instructions and use the software on 
the provided CD-ROM.)
  DirectX
® 9.0c or later
  Adobe® Reader®
 (It is necessary to view the PDF file on the provided CD-ROM.)
IMPORTANT:
	 •	 When	 using	 a	 PC	 that	 does	 not	 meet	 the	 above	 requirements,	 displaying	 of	 images	 may	 become slower or the web browser may become inoperable. 
	 •	 Audio	 may	 not	 be	 heard	 if	 a	 sound	 card	 is	 not	 installed	 on	 a	 PC.	 Audio	 may	 be	 interrupted	 depending on the network environment. 
	 •	 Microsoft	 Windows	 R T,	Microsoft Windows 7 Starter, Microsoft Windows Vista Starter and 
Microsoft Windows XP Professional 64-bit Edition are not supported.
	 •	 When	using	Windows	8,	use	it	in	the	desktop.	The	software	cannot	be	used	in	the	Modern	UI	 design.
	 •	 When	 using	 IPv6	 for	 communication,	 use	 Microsoft	 Windows	 8,	 Microsoft	 Windows	 7	 or	 Microsoft Windows Vista.
 
Note:
	 •	 For	 further	 information	 about	 PC	 system	 requirements	 and	 precautions	 for	 when	 using	 Microsoft Windows 8, Microsoft Windows 7, Microsoft Windows Vista, or Windows Internet 
Explorer, click “Manual” - “Open” from the supplied CD-ROM and refer to “Notes on Windows
® 
/ Internet Explorer® versions”.
	 •	 If	using	Microsoft	Windows	 X P,	screen	tearing*	may	occur	when	the	shooting	scene	drastically	
changes (for example, while shooting fast-moving subjects) due to the GDI restrictions of the 
OS. 
   * A phenomenon in which portions of the screen are displayed out of alignment
	 •	 	 For	information	 on	the	 operation	 verification	 of	the	 supported	 operating	systems	and	web	 brows-
ers, refer to our website at http://security.panasonic.com/pss/security/support/index.html.
  
						

							8
Trademarks and registered trademarks
Copyright
	 •	Adobe, Acrobat Reader, and Reader are either registered trademarks or trademarks of Adobe 
Systems Incorporated in the United States and/or other countries.
	 •	 Microsoft,	 Windows,	 Windows	 Vista,	 Internet	 Explorer,	 ActiveX,	 and	 DirectX	 are	 either	 regis-
tered trademarks or trademarks of Microsoft Corporation in the United States and/or other 
countries.
	 •	 Microsoft	product	screen	shot(s)	reprinted	with	permission	from	Microsoft	Corporation.
	 •	 Intel	and	Intel	Core	are 	trademarks	of	Intel	Corporation	in	the	U.S.	and	other	countries.
	 •	 SDXC	Logo	is	a	trademark	of	SD-3C,	LLC.
	 •	 iPad,	 iPhone,	 and	 iPod	 touch	 are	 trademarks	 of	 Apple	 Inc.,	 registered	 in	 the	 U.S.	 and	 other	
countries.
	 •	 Android	is	a	trademark	of	Google	Inc.	
	 •	 All	other	trademarks	identified	herein	are 	the	property	of	their	respective	owners.
Distributing, copying, disassembling, reverse compiling and reverse engineering of the software 
provided with this product are all expressly prohibited. In addition, exporting any software provided 
with this product violating export laws is prohibited.     
Network security
As you will use this unit connected to a network, your attention is call\
ed to the following security 
risks. 
  q  Leakage or theft of information through this unit
  w  Use of this unit for illegal operations by persons with malicious intent\
  e  Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself 
against the above network security risks. 
	 •	 Use	this	unit	in	a	network	secured	by	a	firewall,	etc.	
	 •	 If	this	unit	is	connected	to	a	network	that	includes	PCs,	make	sure	that	the	system	is	not	infect- ed by computer viruses or other malicious entities (using a regularly updated anti-virus pro-
gram, anti-spyware program, etc.). 
	 •	 Protect	your	network	against	unauthorized	access	by	restricting	users	to	those	who	log	in	with	 an authorized user name and password. 
	 •	 Apply	measures	such	as	user	authentication	to	protect	your	network	against	leakage	or	theft	of	 information, including image data, authentication information (user nam\
es and passwords), 
alarm E-mail information, FTP server information and DDNS server informa\
tion. 
	 •	 After	the	unit	is	accessed	by	the	administrator,	make	sure	to	close	the	browser.
	 •	 Change	the	administrator	password	periodically.
	 •	 Do	 not	 install	 the	 camera	 in	 locations	 where	 the	 camera	 or	 the	 cables	 can	 be	 destroyed	 or	 damaged by persons with malicious intent.  
						

							9
Precautions
Refer installation work to the dealer. Installation work requires technique and experi-
ences. Failure to observe this may cause fire, 
electric shock, injury, or damage to the product. 
Be sure to consult the dealer. 
Stop the operation immediately when 
something is wrong with this product. 
When smoke goes up from the product, the smell 
of smoke comes from the product, or the exterior 
of the product has deteriorated, continued use 
will cause a fire or fall of the product resulting in 
injury, accidents, or damage to the product. 
Turn the power off immediately and contact 
qualified service personnel for service. 
Do not attempt to disassemble or modify 
this product. 
Failure to observe this may cause fire or electric shock. Consult the dealer for the repair or inspections. 
Do not insert any foreign objects. 
Fire or electrical shock may be caused if water 
or any foreign objects, such as metal objects, 
enter inside the unit.
Turn the power off immediately and contact 
qualified service personnel for service. 
Select an installation area that can sup-
port the total weight. 
Selecting an inappropriate installation surface 
may cause the product to fall down or topple 
over, resulting in injury. 
Installation work shall be started after sufficient 
reinforcement. 
Periodic inspections shall be conducted. 
Rust on the metal parts or screws may cause a 
fall of the product resulting in injury or accidents. 
Consult the dealer for the inspections. 
Do not use this product in an inflammable 
atmosphere. 
Failure to observe this may cause an explosion 
resulting in injury. 
Avoid installing this product in the loca-
tions where salt damage occurs or corro-
sive gas is produced. 
Otherwise, the mounting portions will deteriorate and 
accidents such as a fall of this product may occur. 
The exclusively designed mount bracket 
shall be used. 
Failure to observe this may cause a drop result-
ing in injury or accidents. 
Use the exclusively designed mount bracket 
when installing on a ceiling or wall. The screws and bolts must be tightened to 
the specified torque. 
Failure to observe this may cause a drop result-
ing in injury or accidents. 
Do not install this product in locations 
subject to vibration. 
Loosening of mounting screws or bolts may 
cause a fall of the product resulting in injury. 
Install this product in a location high 
enough to avoid people and objects from 
bumping the product. 
Failure to observe this may cause a drop result-
ing in injury or accidents. 
Do not strike or give a strong shock to this 
product. 
Failure to observe this may cause fire or injury. 
Shock resistance grade  (20 J (IEC 60068-2-75)/
IK10 (IEC 62262) or equivalent) is applied to this 
product only when it is installed correctly as 
described in these operating instructions and 
appropriate shock resistance treatment is applied.
Turn the power off when wiring this product. Failure to observe this may cause electric shock. In 
addition, short circuit or wrong wiring may cause fire.
Do not rub the edges of metal parts with 
your hand. 
Failure to observe this may cause injury. 
Do not touch this product, the power cord 
or the connected cables during thunder 
(even in the process of work).
Failure to observe this may cause electric shock.
Keep SDXC/SDHC/SD memory cards 
(option) away from infants and children.
Otherwise, they may swallow the cards by mistake.In this case, consult a doctor immediately. 
						

							10
Do not damage the power cable. Do not damage, fabricate, twist, stretch, bundle, 
or  forcibly  bend  the  power  cable.  Do  not  place 
heavy objects. Keep away from heat sources.
Use  of  the  damaged  power  cable  may  cause 
electric shock, short circuit, or fire. 
Consult the dealer for repair.
Turn the power off when cleaning this product. 
Failure to observe this may cause injury. 
Do not touch the metal part of the product.
The metal part may become hot while the prod-
uct is in use. Direct skin contact with high-tem-
perature parts of the product may cause burns.
[Precautions for use]
This product is designed to be used indoors. 
This product is not operable outdoors. 
This product has no power switch. 
When  turning  off  the  power,  disconnect  the 
power supply from the 12 V DC power supply or 
the  PoE  device.  (When  using  both  the  12  V DC 
power  supply  and  the  PoE  device  for  power 
supply, disconnect both the connections.)
To keep on using with stable performance
Do  not  use  this  camera  in  hot  and  humid  con-
ditions  for  a  long  time. 
Failure  to  observe  this 
causes  component  degradation  resulting  in  life 
shortening of this product. 
Do  not  expose  this  product  to  direct  heat 
sources such as a heater. 
Do not touch the dome cover with your 
bare hands. 
A dirty dome cover may cause deterioration of 
picture quality. 
Handle this camera with care. 
Do  not  drop  this  product,  nor  apply  shock  or 
vibration  to  the  product.  Failure  to  observe  this 
may  cause  trouble.  If  a  strong  shock  or  vibra-
tion is applied to the dome cover, it may cause 
damage. About the PC monitor
Displaying  the  same  image  on  a  monitor  for  a 
long time may damage the monitor. It is recom-
mended to use a screen-saver. 
When an error is detected, this product 
will restart automatically. 
This  product  will  be  inoperable  for  around  
2  minutes  after  the  restart  just  as  when  the 
power is turned on.
Product disposal/transfer
Data saved on this product or a storage device 
used  with  this  product  may  lead  to  personal 
information  leakage.  When  it  is  necessary  to 
dispose  or  give  this  product  to  someone,  even 
when for repair, make sure that there is no data 
on this product.
Cleaning this product body
Be  sure  to  turn  off  the  power  before  cleaning. 
Failure  to  observe  this  may  cause  injury.  Do  not 
use strong abrasive detergent when cleaning this 
product. Otherwise, it may cause discoloration.
When using a chemical cloth for cleaning, read 
the  caution  provided  with  the  chemical  cloth 
product.
Transmission interval
Image  transmission  interval  may  become  slow 
depending  on  the  network  environment,  PC 
performance,  shooting  subject,  access  num-
ber, etc. 
Privacy mode periodical checks
We  recommend  periodically  operating  the  pri-
vacy mode to keep it operating smoothly.