Panasonic Network Camera Wv Sp508 Wv Sp509 Installation Guide

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Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the 
table or a problem is not described below.
Symptom Cause/solutionReference 
pages
Power is not turned on. 
When using DC power supply
 •  Is 12 V DC power supply connected to 
the power supply terminal?
    Check whether the connection is 
appropriately established. 
 •  Is the AC adaptor in use compliant with 
the Specifications? 
    Check the Specifications regarding 
AC adaptor. 
When using a PoE device for power 
supply
 •  Are the PoE device and the network 
connector on the rear of the camera 
connected using a LAN cable (4-pair)?
    Check whether the connection is 
appropriately established. 
 •  Depending on the PoE device, the 
power supply will stop when the 
demanded power exceeds its total 
power limit for all PoE ports. 
    Refer to the operating instructions of 
the PoE device in use. 27 - 28
The focus cannot be 
adjusted.
 •  Is the zoom ring turned to the W (or 
T) end? 
    Adjust the focus again by slightly 
moving the zoom ring to the direc-
tion of T (or W).18 - 19 
						

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Specifications
● Basic
Power source:  12 V DC, PoE (IEEE802.3af compliant)
Power consumption: SP509 12 V DC: 570 mA, PoE 48 V: 125 mA (Class 2 devices)
SP508 12 V DC: 550 mA, PoE 48 V: 120 mA (Class 2 devices)
   *  ONLY CONNECT 12 V DC CLASS 2 POWER SUPPLY (UL 
1310/CSA 223) or LIMITED POWER SOURCE (IEC/EN/UL/
CSA 60950-1). 
Ambient operating temperature:  –10 °C to +50 °C {14 °F to 122 °F}
Ambient operating humidity:  Less than 90 % (no condensation)
Monitor output (for adjusting   VBS: 1.0 V [p-p]/75 , composite signal, RCA jack
the angular field of view):  
EXT I/O terminal cable:  
SP509 :  ALARM IN1/ DAY/ NIGHT IN,
        ALARM IN2/ ALARM OUT,
        ALARM IN3/ AUX OUT (x1 for each)
  
SP508:   ALARM IN, ALARM OUT, AUX OUT (x1 each)
Microphone/Line input 
SP509:   ø3.5 mm monaural mini jack
    Input impedance: Approx. 2 k
  For microphone input :  Applicable microphone: Plug-in power type
    Supply voltage: 2.5 V ±0.5 V
  For line input :  Input level: Approx. –10 dBV
Audio output 
SP509:  ø3.5 mm stereo mini jack (monaural output)
    Output impedance: Approx. 600 
   Line level
Dimensions:  75 mm (W) x 65 mm (H) x 132.5 mm (D) {2-31/32 inches (W) x 
2-9/16 inches (H) x 5-1/4 inches (D)} (excluding connectors/ter-
minals)
Mass: Approx. 420 g {0.93 lbs}
Finish:  Fine silver (501) 
● Camera
Image sensor:  1/3 type MOS image sensor
Effective pixels:  Approx. 3.1 megapixels
Scanning area:  4.51 mm (H) X3.38 mm (V) {3/16 inches (H) x 1/8 inches (V)} 
Scanning system:  Progressive
Minimum illumination 
SP509:  Color:  0.5 lx {0.05 footcandle}
        (F1.4, Auto slow shutter: Off (1/30 s), Gain: On(High))
        0.03 lx {0.003 footcandle}
       (F1.4, Auto slow shutter: max. 16/30 s, Gain: On(High))*
    BW:  0.06 lx {0.006 footcandle}
        (F1.4, Auto slow shutter: Off (1/30 s), Gain: On(High))
        0.004 lx {0.0004 footcandle}
        (F1.4, Auto slow shutter: max. 16/30 s, Gain: On(High))*
Minimum illumination 
SP508:  Color:  0.5 lx {0.05 footcandle}
        (F1.4, Auto slow shutter: Off (1/30 s), Gain: On(High))
        0.03 lx {0.003 footcandle}
        (F1.4, Auto slow shutter: max. 16/30 s, Gain: On(High))* 
						

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    BW:   0.3 lx {0.03 footcandle}
          (F1.4, Auto slow shutter: Off (1/30 s), Gain: On(High))
          0.02 lx {0.002 footcandle}
          (F1.4, Auto slow shutter: max. 16/30 s, Gain: On(High))*
          * Converted value
Super Dynamic:  On/Off
Dynamic range:  52 dB typ. (only at Super-Dynamic On)
Gain (AGC):  On(Low)/ On(Mid)/ On(High)/ Off
Adaptive black stretch:  On/Off (only at Super-Dynamic Off)
Light control mode setting:  Indoor scene (50Hz/60Hz)/ Outdoor scene/ ELC/ Fix shutter
Shutter speed:  Off (1/30 s), 3/100, 3/120, 2/100, 2/120, 1/100, 1/120, 1/250, 
1/500, 1/1000, 1/2000, 1/4000, 1/10000 (only at Super-Dynamic Off)Auto slow shutter:  Off (1/30 s), Max. 2/30 s, Max. 4/30 s, Max. 6/30 s, Max. 10/30 s, 
Max. 16/30 s
Day & Night (IR) 
SP509:  On/ Off/ Auto1/ Auto2Day & Night (electrical) SP508: Off/Auto
White balance:  ATW1/ ATW2/ AWC
Digital noise reduction:  High/Low
Video analytics
 Face detection*
1:  On/Off (with the XML notification setting) 
Privacy zone:  On/Off (up to 2 zones available) 
VIQS:  On/Off (up to 2 zones available)
Camera title on screen:  Up to 20 characters (alphanumeric characters, marks) On/Off
Video motion detection  On/Off, (up to 4 areas available)
 (VMD alarm): 
Back focus Adjustment:  Auto back focus/ Focus/ Adjusting method (Auto/ Preset/ Fix)
ALC lens drive:  DC drive
Lens mount:  CS-mount
  *1  To use the XML notification and Face detection functions, you need to install the extension 
software.
● Network
Network:  10BASE-T/100BASE-TX, RJ45 connector
Resolution:  Imaging mode:  2 megapixel [16:9]
   H.264 1920x1080/ 640x360/ 320x180 max.30 fps
   JPEG(MJPEG)
 1920x1080/ 640x360/ 320x180 max.30 fps
  
Imaging mode:  1.3 megapixel [16:9]
  
H.264 1280x720/ 640x360/ 320x180 max.30 fps
    JPEG(MJPEG)  1280x720/ 640x360/ 320x180 max.30 fps
  
Imaging mode:  1.3 megapixel [4:3]
   H.264 
1280x960/ VGA(640x480)/ QVGA(320x240) max.30 fps
   JPEG(MJPEG) 1280x960/ VGA(640x480)/ QVGA(320x240) max.30 fps
  
Imaging mode:  3 megapixel [4:3]
    H.264  1280x960/ max.15 fps
    JPEG(MJPEG)  2048x1536/ max.15 fps 
						

							34
Image compression method:  H.264
*1      Image quality: Low/ Normal/ Fine
Transmission type: Unicast/Multicast
      Bit rate:
       Constant bit rate: 64 kbps/ 128 kbps/ 256 kbps/ 384 kbps/ 
512 kbps/ 768 kbps/ 1024 kbps/ 1536 kbps/ 2048 kbps/ 
3072 kbps/ 4096 kbps/ 6144 kbps/ 8192 kbps/
10240 kbps/ 12288 kbps/ 14336 kbps
       Frame rate: 
1 fps/ 3 fps/ 5 fps/ 7.5 fps/ 10 fps/ 12 fps/ 15 fps/ 20 fps/ 30 fps     JPEG 
       Image quality: 0 SUPER FINE/ 1 FINE/ 2/ 3/ 4 /
5 NORMAL/ 6/ 7/ 8/ 9 LOW (10 steps: 0-9)
Transmission type: PULL/PUSH
Transmission interval:  0.1 fps - 30 fps (JPEG frame rate will be restricted when dis-
playing both JPEG and H.264 images.)
Transmission the image cut out  2 megapixel [16:9]
    H.264  640x360/ 320x180 max.30 fps
    MJPEG  640x360/ 320x180 max.30 fps
  
1.3 megapixel [16:9]
    H.264  640x360/ 320x180 max.30 fps
    MJPEG  640x360/ 320x180 max.30 fps
  
1.3 megapixel [4:3]
    H.264  VGA(640x480)/ QVGA(320x240) max.30 fps
    MJPEG  VGA(640x480)/ QVGA(320x240) max.30 fps
Audio compression method SP509:  G.726 (ADPCM)  32 kbps/16 kbps
G.711   64 kbps
Bandwidth control:  Unlimited/ 64 kbps/ 128 kbps/ 256 kbps/ 384 kbps/ 512 kbps/
768 kbps/ 1024 kbps/ 2048 kbps/ 4096 kbps/ 8192 kbps
Protocol:  IPv6: TCP/IP, UDP/IP, HTTP, RTP, FTP, SMTP, DNS, NTP, SNMP, 
HTTPS, DHCPv6, MLD, ICMP, ARP
    IPv4: TCP/IP, UDP/IP, HTTP, RTSP, RTP, RTP/RTCP, FTP, SMTP, 
DHCP, DNS, DDNS, NTP, SNMP, HTTPS, UPnP, IGMP, 
ICMP, ARP
OS *
2 *3:  Microsoft Windows 7
    Microsoft Windows Vista
    Microsoft Windows XP SP3
Browser:  Windows Internet Explorer 9.0 (32-bit)
    Windows Internet Explorer 8.0 (32-bit)
    Windows Internet Explorer 7.0 (32-bit)
    Microsoft Internet Explorer 6.0 SP3
Maximum concurrent access 
   number:  14 (Depends on network conditions)
FTP client:  Alarm image transmission, FTP periodic transmission (When the 
FTP transmission is failed, backup on an optional SD memory 
card is available. 
SP509 ) 
Multi-screen:  Up to 16 camera images can be displayed simultaneously on a 
multi-screen (including the camera itself).
Compatible SDXC/SDHC/ Manufactured by Panasonic (SD speed class 4 or higher) 
						

							35
SD memory card (option) SP509:  SDXC memory card: 64 GB
    SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB
    SD memory card:  2 GB
    (except miniSD card and microSD card)
Cellular phone compatibility:  JPEG image, AUX control (by access level)
Mobile terminal compatibility:  iPad, iPhone, iPod touch (iOS 4.2.1 or later) 
(As of October, 2013)*
4  Android™ mobile terminals
  *1  Transmission for 2 streams can be individually set in the same compression method. 
  *2  For further information about PC system requirements and precautions for when using Microsoft 
Windows 7, Microsoft Windows Vista, or Windows Internet Explorer, click Manual - Open 
from the supplied CD-ROM and refer to Notes on Windows
® / Internet Explorer® versions.
  *3  When using IPv6 for communication, use Microsoft Windows 7 or Microsoft Windows Vista. 
  *4  For further information about compatible devices, refer to our website
  (http://security.panasonic.com/pss/security/support/info.html).
Standard accessories
Installation Guide (this document)  ..................................................................................  1 set
Warranty card ................................................................................................................. 1 set
CD-ROM*
1  .................................................................................................................... 1 pc.
Code label*2  .................................................................................................................. 1 pc.
  *1  The CD-ROM contains the operating instructions and the software.
  *2  This label may be required for network management. The network administrator shall retain the 
code label.
The following parts are used during installation procedures.
Power cord plug ............................................................................................................. 1 pc.
Safety wire ...................................................................................................................... 1 pc.
Safety wire plate for ceiling ............................................................................................. 1 pc.
Safety wire lug for wall .................................................................................................... 1 pc.
Wire lug fixing screws (M2.5 x 8 mm {5/16 inches}) ..................... 2 pcs. (of them, 1 for spare) 
Washer ............................................................................................................................1 pc.
Spring washer ................................................................................................................ 1 pc.
User License Accessory (For H.264)  BB-HCA8A
  BB-HCA8CE
Optional accessories 
						

							Information for Users on Collection and Disposal of Old Equipment and used 
Batteries
These symbols on the products, packaging, and/or accompanying documents mean 
that used electrical and electronic products and batteries should not be mixed with 
general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please 
take them to applicable collection points, in accordance with your national legislation 
and the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable 
resources and prevent any potential negative effects on human health and the 
environment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, 
please contact your local municipality, your waste disposal service or the point of sale 
where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with 
national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or 
supplier for further information.
[Information on Disposal in other Countries outside the European Union]
These symbols are only valid in the European Union. If you wish to discard these items, 
please contact your local authorities or dealer and ask for the correct method of 
disposal.
Note for the battery symbol (bottom two symbol examples):
This symbol might be used in combination with a chemical symbol. In this case it 
complies with the requirement set by the Directive for the chemical involved.
Cd
For U.S. and Canada:
Panasonic System Communications 
Company of North America,
Unit of Panasonic Corporation 
of North America
www.panasonic.com/business/
For customer support, call 1.800.528.6747
Two Riverfront Plaza, Newark, NJ  07102-5490
Panasonic Canada Inc.5770 Ambler Drive, Mississauga, 
Ontario, L4W 2T3 Canada 
(905)624-5010
www.panasonic.ca
© Panasonic System Networks Co., Ltd. 2013
avs1113-0       PGQX1437ZA       Printed in ChinaFor Europe and other countries:
Panasonic Corporation
http://panasonic.net
Panasonic System Networks Co., Ltd. 
Fukuoka, Japan
Authorised Representative in EU:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany