Panasonic Network Camera WV-SF549 WV-SF548 WV-SF539 WV-SF538 Installation Guide

							Before attempting to connect or operate this product, please read these 
instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
This document is the Installation Guide for use in other countries except Japan.
Installation Guide
Included Installation Instructions
Network Camera
Model No. WV-SF549/WV-SF548 
WV-SF539/WV-SF538
WV-SF549 WV-SF539 
						

							2
WARNING:
•  To prevent injury, this apparatus must be 
securely attached to the floor/wall/ceiling in 
accordance with the installation instructions.
•  To prevent fire or electric shock hazard, do not 
expose this apparatus to rain or moisture.
•  The installation shall be carried out in accor-
dance with all applicable installation rules.
•  The connections should comply with local 
electrical code.
We declare under our sole responsibility that the product 
to which this declaration relates is in conformity with the 
standard or other normative document following the 
provisions of Directive 2004/108/EC.
Wir erklären in alleiniger Verantwortung, daß das Produkt, 
auf das sich diese Erklärung bezieht, mit der folgenden 
Norm oder normativen Dokument übereinstimmt. Gemäß 
den Bestimmungen der Richtlinie 2004/108/EC.
Nous déclarons sous notre propre responsabilité que le 
produit auquel se réfère la présente déclaration est 
conforme á la norme spécifiée ou à tout autre document 
normatif conformément aux dispositions de la directive 
2004/108/CE.
Nosotros declaramos bajo nuestra única responsabilidad 
que el producto a que hace referencia esta declaración 
está conforme con la norma u otro documento normativo 
siguiendo las estipulaciones de la directiva 2004/108/CE.
Noi dichiariamo sotto nostra esclusiva responsabilità che 
il prodotto a cui si riferisce la presente dichiarazione 
risulta conforme al seguente standard o altro documento 
normativo conforme alle disposizioni della direttiva 
2004/108/CE.
Wij verklaren als enige aansprakelijke, dat het product 
waarop deze verklaring betrekking heeft, voldoet aan de 
volgende norm of ander normatief dokument, 
overeenkomstig de bepalingen van Richtlijn 2004/108/
EC.
Vi erklærer os eneansvarlige for, at dette produkt, som 
denne deklaration omhandler, er i overensstemmelse 
med standard eller andre normative dokumenter i følge 
bestemmelserne i direktiv 2004/108/EC.
Vi deklarerar härmed vårt fulla ansvar för att den produkt 
till vilken denna deklaration hänvisar är i 
överensstämmelse med standarddokument eller annat 
normativt dokument som framställs i direktiv 2004/108/
EC.
Ilmoitamme yksinomaisella vastuullamme, että tuote, jota 
tämä ilmoitus koskee, noudattaa seuraavaa standardia 
tai muuta ohjeellista asiakirjaa, jotka noudattavat 
direktiivin 2004/108/EC säädöksiä.
Vi erklærer oss alene ansvarlige for at produktet som 
denne erklæringen gjelder for, er i overensstemmelse 
med følgende norm eller andre normgivende dokumenter 
som følger bestemmelsene i direktiv 2004/108/EC.
For Europe
NOTE: This equipment has been tested and 
found to comply with the limits for a Class A digi-
tal device, pursuant to Part 15 of the FCC Rules. 
These limits are designed to provide reasonable 
protection against harmful interference when the 
equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed 
and used in accordance with the instruction man-
ual, may cause harmful interference to radio com-
munications.
Operation of this equipment in a residential area 
is likely to cause harmful interference in which 
case the user will be required to correct the inter-
ference at his own expense.
FCC Caution: To assure continued compliance, 
(example - use only shielded interface cables 
when connecting to computer or peripheral 
devices). Any changes or modifications not 
expressly approved by the party responsible for 
compliance could void the user’s authority to 
operate this equipment.
For U.S.A
The model number and serial number of this 
product may be found on the surface of the 
unit.
You should note the model number and serial 
number of this unit in the space provided and 
retain this book as a permanent record of your 
purchase to aid identification in the event of 
theft.
 Model No. 
 Serial No.
For U.S.A
CAN ICES-3(A)/NMB-3(A)
For Canada 
						

							Contents
Important safety instructions ......................................................................................................... 4
Limitation of liability ....................................................................................................................... 5
Disclaimer of warranty ................................................................................................................... 5
Preface .......................................................................................................................................... 6
About notations ............................................................................................................................. 6
Main functions ............................................................................................................................... 6
About the user manuals ................................................................................................................ 7
System requirements for a PC ...................................................................................................... 7
Trademarks and registered trademarks......................................................................................... 8
Copyright ....................................................................................................................................... 8
Network security ........................................................................................................................... 9
Precautions ................................................................................................................................. 10
Precautions for Installation .......................................................................................................... 13
Major operating controls ............................................................................................................. 15
Detaching the dome cover .......................................................................................................... 17
Preparations ................................................................................................................................ 19
Insert/remove an SD memory card (WV-SF549/WV-SF539 only)* .............................................. 22
Connection .................................................................................................................................. 23
Installation ................................................................................................................................... 29
Adjustment .................................................................................................................................. 30
Attaching the dome cover ........................................................................................................... 34
Configure the network settings ................................................................................................... 37
Troubleshooting ........................................................................................................................... 39
Specifications .............................................................................................................................. 40
Standard accessories .................................................................................................................. 45
Optional accessories ................................................................................................................... 45
3
* SDXC/SDHC/SD memory card is described as SD memory card. 
						

							4
Important safety instructions
  1)  Read these instructions.
  2)  Keep these instructions.
  3)  Heed all warnings.
  4)  Follow all instructions.
  5)  Do not use this apparatus near water.
  6)  Clean only with dry cloth.
  7)  Do not block any ventilation openings. Install in accordance with the manufacturers instruc-
tions.
  8)  Do not install near any heat sources such as radiators, heat registers, stoves, or other appara-
tus (including amplifiers) that produce heat.
  9)  Only use attachments/accessories specified by the manufacturer.
  10)  Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold 
with the apparatus. When a cart is used, use caution when moving the cart/apparatus combi-
nation to avoid injury from tip-over.
S3125A
  11)  Refer all servicing to qualified service personnel. Servicing is required when the apparatus has 
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been 
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or 
moisture, does not operate normally, or has been dropped. 
						

							Limitation of liability
THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER 
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF 
MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF 
THE THIRD PARTYS RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL 
ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE 
IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
   
Disclaimer of warranty
IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY 
PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, 
FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:
 (1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, 
SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE 
PRODUCT;
 (2)  PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT 
OPERATION OF THE USER;
 (3)  ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR OR 
MODIFICATION OF THE PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THE 
MALFUNCTION OR TROUBLE;
 (4)  INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO 
ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
 (5) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING 
OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
 (6)  ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT BY ANY PERSON OR ORGANIZATION 
BEING A PHOTOGENIC SUBJECT, DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF 
THAT SURVEILLANCE-CAMERAS PICTURE, INCLUDING SAVED DATA, FOR SOME 
REASON, BECOMES PUBLIC OR IS USED FOR ANY PURPOSE;
 (7)  LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.
   
5 
						

							6
The network cameras WV-SF549/WV-SF548/WV-SF539/WV-SF538 are designed to operate using 
a PC on a network (10BASE-T/100BASE-TX). 
By connecting to a network (LAN) or the Internet, images and audio from the camera can be moni-
tored on a PC via a network. 
Note:
 • 
It is necessary to configure the network settings of the PC and its network environment to moni-
tor images from the camera on the PC. It is also necessary to install a web browser on the PC. 
 
Preface
About notations
The following notations are used when describing the functions limited for specified models.
The functions without the notations are supported by all models.
SF549:The functions with this notation are available when using the model WV-SF549.
SF548:The functions with this notation are available when using the model WV-SF548.
SF539:The functions with this notation are available when using the model WV-SF539.
SF538:The functions with this notation are available when using the model WV-SF538.
Main functions
H.264 and JPEG triple encoding
H.264 dual stream output and JPEG output can be simultaneously provided.
  *  H.264 stream1: 1920x1080/ max. 30 fps
    H.264 stream2: 640x360/ max. 30 fps
Cropping function (the function of cutting out the image capture area)
At the same time as providing the whole image, it is possible to provide the part cut out from whole 
image. Up to 4 image capture areas can be specified, and it is also possible to control the sequence.
 * It is possible to control its sequence and transmit the image cut out only when H.264 stream2 is provided. 
VIQS function (Variable Image Quality on Specified area)
It is possible to provide specified areas with high quality image without changing the overall size of 
the data. Up to 2 areas can be specified.
SDXC/SDHC/SD memory card slot equipped 
SF549 SF539
It is possible to save H.264 videos and JPEG images on the SDXC/SDHC/SD memory card manu-
ally at an alarm occurrence, during the period of the schedule, or on a web browser. It is also possi-
ble to save JPEG images at a network failure occurrence. (Download is possible.)
(Recommended SDXC/SDHC/SD memory card ☞ page 44)
Super Dynamic 
(☞ Operating Instructions (included in the CD-ROM))
Super Dynamic compensates brightness on a pixel-to-pixel basis so that it produces clearer images 
even if objects have various illumination intensities.
Auto focus (AF) function
It is possible to adjust the focus automatically by moving the focus ring of the lens with the opera-
tion button of this camera or the setup menu. 
						

							7
About the user manuals
There are 2 sets of operating instructions for the WV-SF549, WV-SF548, WV-SF539, WV-SF538 
as follows. 
  •  Installation Guide: Explains how to install and connect devices. 
  •  Operating Instructions (included in the CD-ROM): Explains how to perform the settings and 
how to operate this camera. 
Adobe
® Reader® is required to read these operating instructions on the provided CD-ROM. 
When the Adobe Reader is not installed on the PC, download the latest Adobe Reader from the 
Adobe web site and install it. 
SF549, SF548, SF539, SF538 shown in the instructions and illustrations used in these operating 
instructions indicates the WV-SF549, WV-SF548, WV-SF539, WV-SF538. 
English screens are used in these operating instructions.
System requirements for a PC
CPU: Intel® CoreTM 2 Duo 2.4 GHz or faster recommended
Memory:  512 MB or more (A minimum of 1 GB memory is required when using 
Microsoft
® Windows® 7 or Microsoft® Windows Vista®.)
Network Interface:  10BASE-T/100BASE-TX 1 port
Audio Interface:  Sound card (when using the audio function)
Monitor:  Image capture size: 1024 x 768 pixels or more
  Color: 24-bit True color or better
OS: Microsoft
® Windows® 7
 Microsoft® Windows Vista®
 Microsoft® Windows® XP SP3
Web browser:  Windows® Internet Explorer® 9.0 (32-bit)
 Windows® Internet Explorer® 8.0 (32-bit)
 Windows® Internet Explorer® 7.0 (32-bit)
 Microsoft® Internet Explorer® 6.0 SP3
Others: CD-ROM drive
  (It is necessary to read the operating instructions and use the software on 
the provided CD-ROM.)
 DirectX
® 9.0c or later
 Adobe® Reader®
  (It is necessary to view the PDF file on the provided CD-ROM.)
IMPORTANT:
  • When using a PC that does not meet the above requirements, displaying of images may 
become slower or the web browser may become inoperable. 
  •  Audio may not be heard if a sound card is not installed on a PC. Audio may be interrupted 
depending on the network environment. 
  • Microsoft Windows 7 Starter, Microsoft Windows Vista Starter and Microsoft Windows XP 
Professional 64-bit Edition are not supported.
  •  When using IPv6 for communication, use Microsoft Windows 7 or Microsoft Windows Vista.
  
						

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Note:
  • For further information about PC system requirements and precautions for when using 
Microsoft Windows 7, Microsoft Windows Vista, or Windows Internet Explorer, click Manual - 
Open from the supplied CD-ROM and refer to Notes on Windows
® / Internet Explorer® 
versions.
  •  If using Microsoft Windows XP, screen tearing* may occur when the shooting scene drastically 
changes (for example, while shooting fast-moving subjects) due to the GDI restrictions of the 
OS. 
    * A phenomenon in which portions of the screen are displayed out of alignment
 •  
For information on the operation verification of the supported operating systems and web 
browsers, refer to our website at http://security.panasonic.com/pss/security/support/index.html.
 
Trademarks and registered trademarks
Copyright
  •  Adobe, Acrobat Reader, and Reader are either registered trademarks or trademarks of Adobe 
Systems Incorporated in the United States and/or other countries.
  •  Microsoft, Windows, Windows Vista, Internet Explorer, ActiveX, and DirectX are either regis-
tered trademarks or trademarks of Microsoft Corporation in the United States and/or other 
countries.
  •  Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
  •  Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsid-
iaries in the United States and other countries.
  •  SDXC Logo is a trademark of SD-3C, LLC.
  •  iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other 
countries.
  •  Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
  •  All other trademarks identified herein are the property of their respective owners.
Distributing, copying, disassembling, reverse compiling and reverse engineering of the software 
provided with this product are all expressly prohibited. In addition, exporting any software provided 
with this product violating export laws is prohibited.       
						

							9
Network security
As you will use this unit connected to a network, your attention is called to the following security 
risks. 
 q  Leakage or theft of information through this unit
 w  Use of this unit for illegal operations by persons with malicious intent
 e  Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself 
against the above network security risks. 
  •  Use this unit in a network secured by a firewall, etc. 
  •  If this unit is connected to a network that includes PCs, make sure that the system is not infect-
ed by computer viruses or other malicious entities (using a regularly updated anti-virus pro-
gram, anti-spyware program, etc.). 
  •  Protect your network against unauthorized access by restricting users to those who log in with 
an authorized user name and password. 
  •  Apply measures such as user authentication to protect your network against leakage or theft of 
information, including image data, authentication information (user names and passwords), 
alarm E-mail information, FTP server information and DDNS server information. 
  •  After the unit is accessed by the administrator, make sure to close the browser.
  •  Change the administrator password periodically.
  •  Do not install the camera in locations where the camera or the cables can be destroyed or 
damaged by persons with malicious intent.  
						

							10
Precautions
Refer installation work to the dealer. Installation work requires technique and experi-
ences. Failure to observe this may cause fire, 
electric shock, injury, or damage to the product. 
Be sure to consult the dealer. 
Stop the operation immediately when 
something is wrong with this product. 
When smoke goes up from the product, the 
smell of smoke comes from the product, or the 
exterior of the product has deteriorated, contin-
ued use will cause a fire or fall of the product 
resulting in injury, accidents, or damage to the 
product. 
Turn the power off immediately and contact 
qualified service personnel for service. 
Do not attempt to disassemble or modify 
this product. 
Failure to observe this may cause fire or electric shock. Consult the dealer for the repair or inspections. 
Do not insert any foreign objects. 
This could permanently damage this product.
Turn the power off immediately and contact 
qualified service personnel for service. 
Select an installation area that can sup-
port the total weight. 
Selecting an inappropriate installation surface 
may cause the product to fall down or topple 
over, resulting in injury. 
Installation work shall be started after sufficient 
reinforcement. 
Periodic inspections shall be conducted. 
Rust on the metal parts or screws may cause a 
fall of the product resulting in injury or accidents. 
Consult the dealer for the inspections. 
Do not use this product in an inflammable 
atmosphere. 
Failure to observe this may cause an explosion 
resulting in injury. 
Avoid installing this product in the loca-
tions where salt damage occurs or corro-
sive gas is produced. 
Otherwise, the mounting portions will deteriorate and 
accidents such as a fall of this product may occur. 
The exclusively designed mount bracket 
shall be used. 
Failure to observe this may cause a drop result-
ing in injury or accidents. 
Use the exclusively designed mount bracket for 
installation. The screws and bolts must be tightened to 
the specified torque. 
Failure to observe this may cause a drop result-
ing in injury or accidents. 
Do not install this product in locations 
subject to vibration. 
Loosening of mounting screws or bolts may 
cause a fall of the product resulting in injury. 
Install this product in a location high 
enough to avoid people and objects from 
bumping the product. 
Failure to observe this may cause a drop result-
ing in injury or accidents. 
Do not strike or give a strong shock to this 
product. 
Failure to observe this may cause fire or injury. 
Turn the power off when wiring this prod-
uct. 
Failure to observe this may cause electric shock. In 
addition, short circuit or wrong wiring may cause fire.
Do not rub the edges of metal parts with 
your hand. 
Failure to observe this may cause injury. 
Do not touch this product, the power cord 
or the connected cables during thunder. 
(even in the process of work)
Failure to observe this may cause electric shock.
Keep SDXC/SDHC/SD memory cards 
(option) away from infants and children.
Otherwise, they may swallow the cards by mis-
take.
In this case, consult a doctor immediately.
Do not damage the power cable. 
Do not damage, fabricate, twist, stretch, bun-
dle, or forcibly bend the power cable. Do not 
place heavy objects. 
Keep away from heat sources. 
Use of the damaged power cable may cause 
electric shock, short circuit, or fire. 
Consult the dealer for repair.
Turn the power off when cleaning of this 
product. 
Failure to observe this may cause injury.