Panasonic Network Camera Wv Sc384 Wv Sc385 Installation Guide
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Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual. Installation Guide Network Camera Model No. WV -SC385PJ WV-SC385, WV-SC384 WV-SC385E, WV-SC384E LOCK WV-SC385 OPEN (This illustration represents WV-SC385.)
The lightning flash with arrowhead sym- bol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilater- al triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: • Apparatus shall be connected to a mains socket outlet with a protective earthing connection. • The mains plug or an appliance coupler shall remain readily operable. • To prevent fire or electric shock hazard, do not expose this apparatus to rain or moisture. • The apparatus should not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, should be placed on the apparatus. • All work related to the installation of this product should be made by qualified service personnel or system installers. • For PERMANENTLY CONNECTED APPARATUS provided neither with an all-pole MAINS SWITCH nor an all-all pole circuit breaker, the installation shall be carried out in accor - dance with all applicable installation rules. • The connections should comply with local electrical code. Power disconnection. Unit with or without ON-OFF switch- es have power supplied to the unit whenever the power cord is inserted into the power source; however, the unit is operational only when the ON-OFF switch is in the ON position. Unplug the power cord to disconnect the main power for all units. The model number and serial number of this product may be found on the surface of the unit. You should note the model number and serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid identifica- tion in the event of theft. Model No. Serial No. NOTE: This equipment has been tested and found to com- ply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to pro- vide reasonable protection against harmful interference when the equipment is operated in a commercial environ- ment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. FCC Caution: To assure continued compliance, (example - use only shielded interface cables when connecting to com- puter or peripheral devices). Any changes or modifications not expressly approved by the party responsible for compli- ance could void the user’s authority to operate this equip- ment. For U.S.A For U.S.A This Class A digital apparatus complies with Canadian ICES- 003. For Canada UL listed model No. WV-SC385, WV-SC385PJ, WV-SC384 Wij verklaren als enige aansprakelijke, dat het product waarop deze verklaring betrekking heeft, voldoet aan de volgende normen of andere normatieve documenten, overeenkomstig de bepalingen van Richtlijnen 2006/95/EC en 2004/108/EC. Vi erklærer os eneansvarlige for, at dette produkt, som denne deklaration omhandler, er i overensstemmelse med standarder eller andre normative dokumenter i følge bestemmelserne i direktivene 2006/95/EC og 2004/108/EC. Vi deklarerar härmed vårt fulla ansvar för att den produkt till vilken denna deklaration hänvisar är i överensstämmelse med de standarder eller andra normativa dokument som framställs i direktiv nr 2006/95/EC och 2004/108/EC. Ilmoitamme yksinomaisella vastuullamme, että tuote, jota tämä ilmoitus koskee, noudattaa seuraavia standardeja tai muita ohjeellisia asiakirjoja, jotka noudattavat direktiivien 2006/95/EC ja 2004/108/EC säädöksiä. Vi erklærer oss alene ansvarlige for at produktet som denne erklæringen gjelder for, er i overensstemmelse med følgende normer eller andre normgivende dokumenter som følger bestemmelsene i direktivene 2006/95/EC og 2004/108/EC. We declare under our sole responsibility that the product to which this declaration relates is in conformity with the standards or other normative documents following the provisions of Directives 2006/95/ EC and 2004/108/EC. Noi dichiariamo sotto nostra esclusiva responsabilità che il prodotto a cui si riferisce la presente dichiarazione risulta conforme ai seguenti standard o altri documenti normativi conformi alle disposizioni delle direttive 2006/95/CE e 2004/108/CE. Wir erklären in alleiniger Verantwortung, daß das Produkt, auf das sich diese Erklärung bezieht, mit den folgenden Normen oder normativen Dokumenten übereinstimmt. Gemäß den Bestimmungen der Richtlinie 2006/95/EC und 2004/108/EC. Nous déclarons sous notre propre responsabilité que le produit auquel se réfère la présente déclaration est conforme aux normes spécifiées ou à tout autre document normatif conformément aux dispositions des directives 2006/95/CE et 2004/108/CE. Nosotros declaramos bajo nuestra única responsabilidad que el producto a que hace referencia esta declaración está conforme con las normas u otros documentos normativos siguiendo las estipulaciones de las directivas 2006/95/CE y 2004/108/CE. For U.S. and Canada: WV-SC385, WV-SC385PJ, WV-SC384 For Europe and other countries: WV-SC385E, WV-SC384E This product contains CR Coin Cell Lithium Battery which contains Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate/ 2
Contents Important safety instructions ........................................................................\ ..................................................................... 4 Limitation of liability ........................................................................\ ................................................................................... 5 Disclaimer of warranty ........................................................................\ ............................................................................... 5 Preface ........................................................................\ ...................................................................................................... 6 Main functions ........................................................................\ ........................................................................................... 6 About the user manuals ........................................................................\ ............................................................................ 7 About notations ........................................................................\ ......................................................................................... 7 System requirements for a PC ........................................................................\ .................................................................. 7 Trademarks and registered trademarks ........................................................................\ ..................................................... 8 About copyright and license ........................................................................\ ...................................................................... 8 Network security ........................................................................\ ....................................................................................... 8 Precautions ........................................................................\ ............................................................................................... 9 Precautions for installation ........................................................................\ ...................................................................... 12 Major operating controls ........................................................................\ ......................................................................... 13 Installations/Connections ........................................................................\ ........................................................................ 15 Detach the camera ........................................................................\ .................................................................................. 25 Insert/remove an SDHC/SD memory card ........................................................................\ .............................................. 26 Configure the network settings ........................................................................\ ............................................................... 28 Troubleshooting ........................................................................\ ....................................................................................... 30 Specifications ........................................................................\ .......................................................................................... 34 Standard accessories ........................................................................\ .............................................................................. 37 Optional accessories ........................................................................\ ............................................................................... 37 3
Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replace- ment of the obsolete outlet. 10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11) Only use attachments/accessories specified by the manufacturer. 12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination t\ o avoid injury from tip-over. S3125A 13) Unplug this apparatus during lightning storms or when unused for long pe\ riods of time. 14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 4
Limitation of liability THIS PUBLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY'S RIGHT. THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S). Disclaimer of warranty IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW: (1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT; (2) PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER; (3) UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER; (4) INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT; (5) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY; (6) ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT BY ANY PERSON OR ORGANIZATION BEING A PHOTOGENIC SUBJECT, DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF THAT SURVEILLANCE-CAMERA'S PICTURE, INCLUDING SAVED DATA, FOR SOME REASON, BECOMES PUBLIC OR IS USED FOR ANY PURPOSE; (7) LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE. 5
Main functions H.264/MPEG-4 and JPEG triple encoding H.264/MPEG-4 stream and JPEG (MJPEG) outputs can be simultaneously provided. * Either H.264 or MPEG-4 is selectable. MEGA Super Dynamic SC385 (☞ Operating Instructions (PDF)) MEGA Super Dynamic compensates brightness on a pixel-to-pixel basis so that it produces clearer images even if objects have various illumination intensities. Wide dynamic range function equipped SC384 This function compensates brightness so that it produces clearer images even if objects have various illumination intensi- ties. Important: • When the wide dynamic range function is activated, noise may be increased in the dark area of the object. Black & white function SC385 Images will be displayed clear even at night since the camera will be automatically switched from the color mode to the black and white mode under low illumination condition. Megapixel-compatible lens and high accuracy preset position function A single camera provides wide area monitoring. The camera can be installed not only on the ceiling but also on the desk\ top SC385 When using an optional mount bracket, embedded installation on a ceiling\ or mounting on a wall is available. Power over Ethernet function When connecting with a PoE (Power over Ethernet) device, power will be supplied by simply connecting a LAN cable. (IEEE802.3af compliant) Interactive communication with audio By using the audio output connector and the microphone in connector, receiving audio from the cameras on a PC and transmitting audio from the PC to the cameras is available. SDHC/SD memory card slot equipped It is possible to save H.264 videos and JPEG images on the SDHC/SD memory card manually at an alarm occurrence, during the period of the schedule, or on a web browser. It is also possible to save JPEG images at a network failure occur - rence. (Download is possible.) * Recommended SDHC/SD memory card (☞ page 36) The network cameras WV-SC385/WV-SC384 are designed to operate using a PC on a network (10BASE-T/100BASE-TX). By connecting to a network (LAN) or the Internet, images and audio from the camera can be monitored on a PC via a net- work. Note: • It is necessary to configure the network settings of the PC and its network environment to monitor images and audio from the camera on the PC. It is also necessary to install a web browser on the PC. Preface 6
About the user manuals There are 2 sets of operating instructions for the WV-SC385, WV-SC385PJ, WV-SC384 (NTSC model), WV-SC385E, WV-SC384E (PAL model) as follows. • Installation Guide: Explains how to install and connect devices, as well as how to connect and configure the network. • Operating Instructions (PDF): Explains how to perform the settings and how to operate this camera. The Operating Instructions covers the models: WV-SW395, WV-SC385, WV-SC385PJ, WV-SC384, WV-SW395E, WV-SC385E, WV-SC384E. Adobe ® Reader® is required to read these operating instructions (PDF) on the provided CD-ROM. When the Adobe® Reader® is not installed on the PC, download the latest Adobe® Reader® from the Adobe web site and install it. "WV-SC385, WV-SC384" or "SC385, SC384" shown in the instructions and illustrations used in these operating instruc- tions indicates the WV-SC385, WV-SC385PJ, WV-SC384, WV-SC385E, WV-SC384E. The screens used in these operating instructions show the case of NTSC model. System requirements for a PC CPU: Intel® CoreTM 2 Duo 2.4 GHz or faster recommended Memory: 512 MB or more (A minimum of 1 GB memory is required when using Microsoft® Windows® 7 or Microsoft® Windows Vista®.) Network interface: 10BASE-T/100BASE-TX 1 port Audio interface: Sound card (when using the audio function) Monitor: Image capture size: 1024 x 768 pixels or more Color: 24-bit True color or better OS: Microsoft ® Windows® 7 Professional (64-bit) Microsoft® Windows® 7 Professional (32-bit) Microsoft® Windows Vista® Business SP1 (32-bit) Microsoft® Windows® XP Professional SP3 Web browser: Windows® Internet Explorer® 8.0 (32-bit) (Microsoft® Windows® 7 Professional (32-bit/64-bit)) Windows® Internet Explorer® 7.0 Microsoft® Windows Vista® Business SP1 (32-bit) Microsoft® Internet Explorer® 6.0 SP3 (Microsoft® Windows® XP Professional SP3) Others: CD-ROM drive (It is necessary to read the operating instructions and use the software on the provided CD-ROM.) DirectX ® 9.0c or later Adobe® Reader® (It is necessary to read the operating instructions on the provided CD-ROM.) About notations The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models. SC385 : The functions with this notation are available when using the model WV-SC385.SC384 : The functions with this notation are available when using the model WV-SC384. 7
Trademarks and registered trademarks • Microsoft, Windows, Windows Vista, Internet Explorer, ActiveX and DirectX are either registered trademarks or trade- marks of Microsoft Corporation in the United States and/or other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. • Intel and Intel Core are trademarks or registered trademarks of Intel Corporation in the United States and other coun- tries. • Adobe, the Adobe logo and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • SDHC Logo is a trademark of SD-3C, LLC. • All other trademarks identified herein are the property of their respective owners. About copyright and license Distributing, copying, disassembling, reverse compiling and reverse engineering of the software provided with this product are all expressly prohibited. In addition, exporting any software provided with this product violating export laws is prohib- ited. Network security As you will use this unit connected to a network, your attention is call\ ed to the following security risks. q Leakage or theft of information through this unit w Use of this unit for illegal operations by persons with malicious intent\ e Interference with or stoppage of this unit by persons with malicious intent It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks. • Use this unit in a network secured by a firewall, etc. • If this unit is connected to a network that includes PCs, make sure that the system is not infected by computer viruses or other malicious entities (using a regularly updated anti-virus program, anti-spyware program, etc.). • Protect your network against unauthorized access by restricting users to those who log in with an authorized user name and password. • Apply measures such as user authentication to protect your network against leakage or theft of information, including image data, authentication information (user names and passwords), alarm mail information, FTP server information and DDNS server information. • After the unit is accessed by the administrator, make sure to close the browser. • Change the administrator password periodically. • Do not install the camera in locations where the camera or the cables can be destroyed or damaged by persons with malicious intent. Important: • When using a PC that does not meet the above requirements, displaying of images may become slower or the web browser may become inoperable. • Audio may not be heard if a sound card is not installed on a PC. Audio may be interrupted depending on the network environment. • Microsoft ® Windows® XP Professional 64-bit Edition is not supported. • When using IPv6 for communication, use Microsoft® Windows® 7 or Microsoft® Windows Vista®. Note: • Refer to "Notes on Windows Vista® / Windows® 7" (PDF) on the provided CD-ROM for further information about sys- tem requirements for a PC and precautions when using Microsoft® Windows® 7 or Microsoft® Windows Vista®. • If using Microsoft® Windows® XP, screen tearing* may occur when the shooting scene drastically changes (for exam- ple, while shooting fast-moving subjects or while controlling panning/tilting) due to the GDI restrictions of the OS. * A phenomenon in which portions of the screen are displayed out of alignment 8
Precautions Refer installation work to the dealer. Installation work requires technique and experiences. Failure to observe this may cause fire, electric shock, injury, or damage to the product. Be sure to consult the dealer. Stop the operation immediately when something is wrong with this product. When smoke goes up from this product or the smell of smoke comes from this product, stop the operation imme- diately and contact your dealer. Turn the power off immediately and contact qualified ser- vice personnel for service. Do not attempt to disassemble or modify this prod- uct. Failure to observe this may cause fire or electric shock. Consult the dealer for the repair or inspections. Do not insert any foreign objects. This could permanently damage the product. Turn the power off immediately and contact qualified ser - vice personnel for service. Select an installation area that can support the total weight. Selecting an inappropriate installation surface may cause the product to fall down or topple over, resulting in injury. Installation work shall be started after sufficient reinforce- ment. Periodic inspections shall be conducted. Rust on the metal parts or screws may cause a fall of the product resulting in injury or accidents. Consult the dealer for the inspections. Do not use this product in an inflammable atmo- sphere. Failure to observe this may cause an explosion resulting in injury. Avoid installing this bracket in the locations where salt damage occurs or corrosive gas is produced. Otherwise, the mounting portions will deteriorate and acci- dents such as a fall of this product may occur. The measures of protection against a fall of this product shall be taken. Failure to observe this may cause a drop resulting in injury. Be sure to install the safety wire. The exclusively designed mount bracket shall be used. Failure to observe this may cause a drop resulting in injury or accidents. Use the exclusively designed mount bracket for installa- tion. The screws and bolts must be tightened to the specified torque. Failure to observe this may cause a drop resulting in injury or accidents. Do not install this product in locations subject to vibration. Loosening of mounting screws or bolts may cause a fall of the product resulting in injury. Do not strike or give a strong shock to this product. Failure to observe this may cause fire or injury. Turn the power off when do wiring of this product. Failure to observe this may cause electric shock. In addi- tion, short circuit or wrong wiring may cause fire. Do not rub the edges of metal parts with your hand. Failure to observe this may cause injury. Do not touch the main unit while this product is pan- ning/tilting. Fingers may be caught up in the moving part, and that may result in injury. Keep SDHC/SD memory cards (option) away from infants and children. Otherwise, they may swallow the cards by mistake. In this case, consult a doctor immediately. Do not use tripod screws when installing this prod- uct on the ceiling. Failure to observe this may cause injury. Use the exclusively designed mount bracket for installa- tion. Do not touch this product, the power cable or the connected cables during thunder. (Including during installation work) Failure to observe this may cause electric shock. Turn the power off when cleaning this product. Failure to observe this may cause injury. 9
[Precautions for use] This product is designed to be used indoors. This product is not operable outdoors. This product has no power switch. When turning off the power, turn off a circuit breaker. To keep on using with stable performance Do not use this product in hot and humid conditions for a long time. Failure to observe this causes component deg- radation resulting in life shortening of this product. Do not expose this product to direct heat sources such as a heater. Do not touch the transparent part (over the lens) with your bare hands. The dirty part causes deterioration of picture quality. Handle this product with care. Do not drop this product, nor apply shock or vibration to the product. Failure to observe this may cause trouble. About the PC monitor When displaying the same image on the monitor for a long time, the monitor may be damaged. It is recommended to use a screen-saver. When an error is detected, this product will restart automatically. This product will be inoperable for around 2 minutes after the restart just as when the power is turned on. Product disposal/transfer Images saved on the SDHC/SD memory card may lead to personal information leakage. When it is necessary to dis- pose or give this product to someone, even when for repair, make sure that there is no data on the hard disk drives. Cleaning this product body Be sure to turn off the power before cleaning. Failure to observe this may cause injury. Do not use strong abrasive detergent when cleaning this product. Otherwise, it may cause discoloration. When using a chemical cloth for cleaning, read the caution provided with the chemical cloth product. Important: • The camera position may be moved inadvertently while cleaning the camera body. Restart the camera or refresh the camera position (position refresh) to correct the camera position. Refer to the Operating Instructions (PDF) for further information. Transmission interval Image transmission interval may become slow depending on the network environment, PC performance, shooting subject, access number, etc. About SDHC/SD memory card • Before inserting the SDHC/SD memory card, turn off the power of this product first. Otherwise, it may cause malfunction or damage data recorded on the SDHC/SD memory card. Refer to page 26 for descriptions of how to insert/remove an SDHC/SD memory card. • When using an SDHC/SD memory card, format it using this product. Recorded data on the SDHC/SD memory card will be deleted when formatted. If an unformatted SDHC/SD memory card or an SDHC/SD memory card formatted with other devices is used, this product may not work properly or performance deterioration may be caused. Refer to the Operating Instructions (PDF) for how to format a SDHC/SD memory card. • When some SDHC/SD memory cards are used with this product, the product may not work properly or performance deterioration may be caused. Use the SDHC/SD memory cards recommended in page 36. Code label The code labels (accessory) are required at inquiry for trouble. Use caution not to lose these labels. It is recom- mended to paste one of the labels onto the CD-ROM case. About the MOS image sensor • When continuously shooting a bright light source such as a spotlight, the color filter of the MOS image sen- sor may have deteriorated and it may cause discolor - ation. Even when changing the fixed shooting direc- tion after continuously shooting a spotlight for a cer - tain period, the discoloration may remain. • When shooting fast-moving subjects or performing panning/tilting operations, objects crossing the shoot- ing area may look to be bending askew. MPEG-4 Visual Patent Portfolio License This product is licensed under the MPEG-4 Visual Patent Portfolio License for the personal and non-commercial use of a consumer for (i) encoding video in compliance with the MPEG-4 Visual Standard ("MPEG-4 Video") and/ or (ii) decoding MPEG-4 Video that was encoded by a consumer engaged in a personal and non-commercial activity and/or was obtained from a video provider licensed by MPEG LA to provide MPEG-4 Video. No license is granted or shall be implied for any other use. Additional information including that relating to promotional, internal and commercial uses and licensing may be obtained from MPEG LA, LLC. See http://www.mpegla.com. 10