Panasonic Network Camera BB HCM527 BB HCM547 Important Inforamtion Manual

							Important Information
Network Camera (PoE Ready)
Model No.BB-HCM527
BB-HCM547Indoor Use Only
Outdoor Ready
© Panasonic System Networks Co., Ltd. 2008
PQQX16398XA   KK0608CM3120
How to Use the Documentation
This manual is written for both the BB-HCM527 (Indoor Use Only) and the 
BB-HCM547(Outdoor Ready). Available features and operations vary 
slightly depending on the model. You can confirm the model no. of your 
camera by checking the model no. printed on the front of the camera.
Model number suffix “A” is omitted from the following model numbers 
shown in this document, unless necessary. BB-HCM527A, BB-HCM547A
All documentation can be found on the included CD-ROM.
• Important Information (PDF format; printed version also included)
This document. Provides general information and safety instructions for 
using the camera.
• Installation Guide (PDF format; printed version also included)
For BB-HCM527: Describes how to physically connect the camera to 
the power supply and network, as well how to mount or place the 
camera for regular use.
For BB-HCM547: Describes how to connect the camera to the power 
supply and network physically.
• Mounting Guide (PDF format; printed version also included)
For BB-HCM547: Describes how to mount or place the camera for 
regular use.
• Setup Guide (PDF format; printed version also included)
Describes how to set up the camera so that it can be accessed using a 
PC.
• Operating Instructions (HTML format)
Explains how to operate, program, and maintain the camera.
• Troubleshooting Guide (HTML format)
Provides solutions for problems you may have when using the camera.
• Stand-alone SD Memory Card Recording Guide (PDF format; printed 
version also included)
Describes how to record images to an SD memory card without using a 
PC.
Abbreviations
• The Network Camera is referred to as “the camera” in this document.
• The Setup CD-ROM is referred to as “the CD-ROM” in this document.
• The term “SD memory card” is used in this document to refer to SD 
memory cards and SDHC memory cards.
IMPORTANT SAFETY INSTRUCTIONS
When using this unit, basic safety precautions should always be followed 
to reduce the risk of fire, electric shock, or personal injury.
Note:
• References to the AC adaptor and the AC cord apply when using the 
optional BB-HCA3A AC Adaptor.
1. Read and understand all instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Attach the Safety Wire to the camera to prevent it from dropping.
6. After taking away the sand or the dust on the lens cover, wipe the lens 
cover with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with 
instructions.
8. Do not install near any heat sources such as radiators, heat registers, 
stoves, or other devices (including amplifiers) that produce heat.
9. Protect the AC adaptor cord and the AC cord from being walked on or 
pinched particularly at plugs, convenience receptacles, and the point 
where they exit from the unit.
10. The AC adaptor is used as the main disconnect device. Ensure that 
the AC outlet is installed near the product and is easily accessible.
11. Only use attachments/accessories such as stand specified by the 
manufacturer.
12. Do not touch the unit, the LAN cable, the AC adaptor, the AC adaptor 
cord, or the AC cord during lightning storms.
13. Unplug the unit from power supply when unused for long periods of 
time.14. Refer all servicing to qualified service personnel. Servicing is required 
when the unit has been damaged in any way, such as when the AC 
adaptor, the AC adaptor cord, or the AC cord is damaged, the unit 
does not operate normally, or has been dropped.
15. Prolonged exposure to direct sunlight or halogen light may damage 
the image sensor.
16.For BB-HCM527: The camera is intended for indoor use only.
For BB-HCM547: The camera features a splash-resistant body, but it 
is not waterproof.
17. Keep the SD memory card (customer-provided) out of reach of 
children to prevent swallowing.
18. Unplug this unit from power supply if it emits smoke, an abnormal 
smell or makes unusual noise. These conditions can cause fire or 
electric shock. Confirm that smoke has stopped and contact an 
authorized service center.
19. The AC adaptor, the AC adaptor cord, and the AC cord are not splash 
resistant, and are intended for indoor use only.
20. When installing cables through the ground, do not connect cables 
under the ground. Install cables through a conduit to protect them from 
water.
SAVE THESE INSTRUCTIONS
FCC and Other Information
This equipment has been tested and found to comply with the limits for a Class 
B digital device, pursuant to Part 15 of the FCC Rules. These limits are 
designed to provide reasonable protection against harmful interference in a 
residential installation. This equipment generates, uses and can radiate radio 
frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off 
and on, the user is encouraged to try to correct the interference by one or 
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to 
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject 
to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device 
must accept any interference received, including interference that may 
cause undesired operation.
Environment:
For BB-HCM527: Do not install the camera where the temperature is less 
than +0 °C (+32 °F) or greater than +40 °C (+104 °F). Allow 10 cm 
(4 inches) clearance around the unit for proper ventilation. Avoid excessive 
smoke, dust, mechanical vibration, shock, or direct sunlight.
For BB-HCM547: Do not install the camera where the temperature is less 
than -20 °C (-4 °F) or greater than +50 °C (+122 °F). Allow 10 cm (4 inches) 
clearance around the unit for proper ventilation. Avoid excessive smoke, 
dust, mechanical vibration, shock, or direct sunlight.
Routine care:
Wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive 
powder.
When you leave the unit unused for a long period of time, disconnect the 
LAN cable (when using PoE) from the camera, or disconnect the AC 
adaptor from the outlet (when using the AC adaptor).
If you have any problems:
Consult an authorized Panasonic Factory Service Center.
CAUTION:
Any changes or modifications not expressly approved by the party responsible 
for compliance could void the user ’s authority to operate this device.
No responsibility will be taken by our company with respect to 
consequences resulting from the use, damage or both of the 
camera.
Please read this document before using the product, and save this document for future 
reference. 
Panasonic Network Camera Website:
http://panasonic.net/pcc/ipcam/ 
						

							CR Coin Cell Lithium Battery Information:
This product contains a CR Coin Cell Lithium Battery which contains 
Perchlorate Material - special handling may apply. 
See www.dtsc.ca.gov/hazardouswaste/perchlorate
Security Cautions
When using this product, take appropriate measures to avoid the following 
security breaches.
• Disclosure of private information via this product
• Unauthorized use of this product by a third party
• Interference or suspension of the use of this product by a third party
You are responsible for the security of this product and its use. Take the 
following measures to avoid security breaches.
• To prevent unauthorized access, disclosure of private information, or 
interference or suspension of access to the camera, make sure the 
camera’s firmware is up to date.
• Do not reveal the user names and passwords required to access the 
camera to an unknown party.
• If you choose to configure this product to allow access to parties without 
the need to enter a user name and password (i.e., guest users), be 
aware that unknown parties may access this product.
• Do not upload images produced by this product or otherwise release 
information where it may be accessed by unknown parties.
• Mount the camera where the camera will not be stolen.
• When sending this product for service or transferring this product to 
another party, make backup copies of its setup files, and reset this 
product to its factory default settings.
• When disposing of this product, reset the product to its factory default 
settings, or erase the product’s memory by means of electrical deletion 
or physical dismantlement.
• After the camera is accessed by the administrator, make sure to close 
the browser for added security.
• Change the administrator password periodically for added security.
User Name and Password Protection
The use of unique user names and secret passwords is an important 
tool that will help limit unauthorized individuals from accessing the 
camera. If you choose to disable this tool by allowing guest (i.e. 
anonymous) access, the camera may be accessed by unauthorized 
individuals.
Audio and Video Recording Notice
Please note that under certain circumstances, audio/video recording may 
be prohibited by law. This device should be used only in compliance with all 
applicable laws and statutes.
MPEG-4 Visual License
This product is licensed under the MPEG-4 Visual patent portfolio license 
for the personal and non-commercial use of a consumer for (i) encoding 
video in compliance with the MPEG-4 Visual Standard (“MPEG-4 Video”) 
and/or (ii) decoding MPEG-4 Video that was encoded by a consumer 
engaged in a personal and non-commercial activity and/or was obtained 
from a video provider licensed by MPEG LA to provide MPEG-4 Video. No 
license is granted or shall be implied for any other use. Additional 
information including that relating to promotional, internal and commercial 
uses and licensing may be obtained from MPEG LA, LLC.
See http://www.mpegla.com.
About the MPEG-4 Viewer Program
The MPEG-4 viewer program is an ActiveX® Control that is used to play 
MPEG-4 files within Internet Explorer. This software is installed 
automatically the first time you view MPEG-4 videos.
A software license for the MPEG-4 decoder is included with the MPEG-4 
viewer program, and the license is valid for 1 PC. Please read the included 
End-User License Agreement before installing the viewer program. When 
installing the MPEG-4 viewer program on additional PCs, please purchase 
additional licenses (Model No. BB-HCA5A).
About the OpenSSL License
This product includes software developed by the OpenSSL Project for use 
in the OpenSSL Toolkit. (http://www.openssl.org/) This product includes 
cryptographic software written by Eric Young. ([email protected])
System Requirements
Your PC and network must meet the following technical specifications in 
order for the camera to function properly.
*1What is IPv6?
• IPv6 is short for “Internet Protocol Version 6”.
• IPv6 was created to provide the additional IP addresses that will be 
needed as the Internet continues to expand.
• IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a 
number of years during a transition period.
• Though most ISPs (Internet Service Providers) do not yet support IPv6, 
many local networks already use it. When your ISP supports IPv6, your 
Panasonic Network Camera will be ready!
Note:
Refer to the Panasonic Network Camera website at
http://panasonic.net/pcc/support/netwkcam/
for details about network environment.
Item Requirement
Operating 
SystemFor IPv4 Connection
Microsoft
® Windows Vista®, Windows® XP, 
Windows 2000
For IPv6 Connection
*1
Microsoft Windows Vista,
Windows XP Service Pack 1 or later
CPU2.0 GHz Celeron
® or faster
Display1024 x 768 resolution or higher
Protocol For IPv4 Connection
TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, 
ICMP)
For IPv6 Connection
TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ICMPv6, 
NDP)
Interface10/100 Mbps network card
Web BrowserInternet Explorer
® 6.0 or later (not included)
AudioPC speaker or headphones (required to use the 
Listen feature)
External speaker for camera (required to use the Talk 
feature)
Additional 
Software (For 
Viewing Buffered 
MPEG-4 Images)For Windows Vista
Windows Media
® Player 11 or later
For Windows XP
Windows Media Player 9 or later
For Windows 2000
Windows Media Player 9
When You Ship the Product
Panasonic Service Centers are listed in the servicenter directory.
Call 1-800-272-7033 for the location of an authorized servicenter.
This product is designed for use in the United States of America. Sale or 
use of this product in other countries/areas may violate local laws.
Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the symptom, to the outside of the carton.
Symptom
Send the unit to an authorized servicenter, prepaid and adequately insured.
Do not send your unit to the Panasonic Corporation of North America listed 
below or to executive or regional sales offices. These locations do not
repair consumer products.
For Product Service
Trademarks
• SDHC Logo is a trademark.
• Microsoft, Windows, Windows Vista, ActiveX, Internet Explorer, and Windows Media are 
either registered trademarks or trademarks of Microsoft Corporation in the United States 
and/or other countries.
• Celeron is a trademark or registered trademark of Intel Corporation or its subsidiaries in 
the United States and other countries.
• All other trademarks identified herein are the property of their respective owners.The information in this document is subject to change without notice.
Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced 
for internal use only. All other reproduction, in whole or in part, is prohibited without the written 
consent of Panasonic System Networks Co., Ltd.
Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094